Part B

NSHVS Project Supporting Statement B 072919 Rev.doc

Developmental Studies to Improve the National Health Care Surveys

Part B

OMB: 0920-1030

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Supporting Statement B

Hospital-Based Victim Services Frame Development Project

















Generic IC:

Developmental Studies to Improve the National Health Care Surveys

OMB No. 0920-1030

(Expires April 30, 2020)















Contact Information

Carol DeFrances, Ph.D., Chief

Ambulatory and Hospital Care Statistics Branch

Division of Health Care Statistics

National Center for Health Statistics

3311 Toledo Rd

Hyattsville MD 20782

301-458-4440

[email protected]

April 3, 2019

B. Collections of Information Employing Statistical Methods

1. Respondent Universe and Sampling Methods

The frame development of the National Survey of Hospital-Based Victim Services (NSHVS) will use information from the National Hospital Care Survey (NHCS) hospital frame to identify eligible hospitals. The NHCS hospital frame is a comprehensive list of non-federal non-institutional hospitals with at least six inpatient beds in the United States and is comprised of approximately 6,800 hospitals; 4,800 hospitals (General Acute, Critical Access, and Children’s) are eligible for this data collection. The remaining 2,000 hospitals are omitted as they are specialty hospitals (e.g., Eye, Ear, Nose, and Throat, Orthopedic, Rehabilitation, and Long-Term Acute) and usually do not have 24 hour emergency departments. Even though some of these specialty hospitals may serve victims of crime, they are less likely to be the type of hospitals where victims will be treated for their victimization and also less likely to have established programs and services for victims. Respondents for this project will be hospital administrators and/or hospital staff knowledgeable of victim services within the hospitals.

After conducting a thorough literature review, discussions from the expert panel meeting, and results from the cognitive testing, the NCHS/BJS project team decided that developing a sampling frame of hospital-based victim services containing the names of programs and services in addition to the contact information for those programs would be the first step towards conducting future surveys on the provision of victim services and programs within hospitals.

2. Procedures for the Collection of Information

The questionnaire has been cognitively tested and is expected to take 15 minutes including a few minutes to find appropriate respondents as larger hospitals will require contacting multiple people. See Attachment A for the final report of the cognitive test. NCHS will be providing the contractor with a database of potential respondents from in-scope hospitals. This database will be developed by visiting web sites of hospitals and compiling contact information on hospitals administrators and/or hospital staff who can provide information about programs or services for victims of crime within the hospital, most likely people listed under any type of victim services or programs. The contractor will be using the database to contact potential respondents from approximately 4,800 hospitals through Computer-Assisted Telephone Interviewing (CATI) over the period of three months. Respondents will be asked to describe the types of victim services that are available either in or through their hospitals as well as the name and contact information for the victim services/programs. Training will be provided to interviewers by the contractor in order to conduct the interviews. The contractor will be telephoning potential respondents using the database provided by NCHS. If the call goes to voicemail, a message containing some brief information about the project and the reason for the call along with a call back number will be provided. The contractor will be making a total of up to 6 telephone call attempts to potential respondents. If the respondent is successfully reached, a brief explanation of the project will be given along with information about the voluntary nature of the interview and informed consent. If respondent agrees to participate in this study, then telephone interviewers will use a CATI script and follow detailed steps to help the respondent answer the questions (Attachment B). Respondents who cannot be reached after 3 telephone call attempts will receive a follow-up non-response letter containing call back information, using the address listed on the database provided by NCHS explaining the project and asking respondents to call the contractor back (Attachment C). If the contractor does not hear back from the respondent after two weeks from the date the follow-up non-response letter is sent, then the contractor will make up to 5 more telephone call attempts. If the respondent chooses not to participate in the study, then the interviewers will thank them for their time. Confidential information will be collected and carefully secured internally. Confidential information will not be shared with anyone other than NCHS and BJS staff. The following confidentiality pledge will be read out loud to the respondents and therefore will be included in the telephone script.

NCHS and BJS are developing a sampling frame of hospitals offering these programs and services which can be used by BJS to conduct future surveys about hospitals offering victim services. Therefore, it is possible that you may be recontacted in the future. All information that relates to or describes identifiable characteristics of individuals, a practice, or an establishment will be used only for the purposes of a frame development. Data collection for this project is authorized by Section 306 of the Public Health Service Act for NCHS and 34 U.S.C. § 10232 for BJS. The information you provide will be used for research purposes only and will be held in strict confidence in accordance with Section 308(d) of the Public Health Service Act [42 U.S. Code 242m(d)] for NCHS and 34 § 10231 for BJS and data will be safeguarded according to federal mandates requiring data security procedures such as data encryption and secure data networks.


Any additional information about the pledge will be offered via mail or email after permission is given by respondent.

The entire process of completing the interview is estimated to take approximately 15 minutes per respondent including a few minutes to find appropriate respondents as larger hospitals will require contacting multiple people.

3. Methods to Maximize Response Rates and Deal with Non-response

Number of contact. The contractor will be making a total of up to 6 telephone call attempts to non-responsive respondents depending on the size of the hospital.

Mail-out materials. The follow-up non-response letter will be sent to respondents, who were not successfully reached by telephone after 3 call attempts. The letter conveys the legitimacy and importance of the study to increase the likelihood of participation (Attachments C).

Low burden. We estimate that it will take about 15 minutes on average to participate in the project.

4. Tests of Procedures or Methods to be Undertaken

This GenIC constitutes the test of procedures to be undertaken.

5. Individuals Consulted on Statistical Aspects and Individuals Collecting and/or Analyzing Data

Contact

The following government employee is responsible for oversight on the design and implementation of this collection:

Carol DeFrances, Ph.D., Chief

Ambulatory and Hospital Care Statistics Branch

Division of Health Care Statistics

National Center for Health Statistics

3311 Toledo Rd

Hyattsville MD 20782

301-458-4440

[email protected]



Attachments

Attachment A – Cognitive Testing Final Report

Attachment B – Telephone Questionnaire Script

Attachment C – Follow-up Non-response Letter

Attachment D – Expert Panel Meeting (attendees)

Attachment E – Signed Human Subjects Determination Form

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