FSA Customer Satisfaction Survey

FSA's Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0560-0286 can be found here:

Documents and Forms

Document Name Document Type
FSA_CustomerSatisfactionSurvey.docx Other-customer survey
Generic Clearance Submission - Cust satis survey from Customer.docx Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number: 0560-028 IC Document

Information Collection (IC) Details

IC Title:	FSA Customer Satisfaction Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-customer survey			FSA_CustomerSatisfactionSurvey.docx		Yes	Yes	Fillable Fileable

Line of Business: Natural Resources

Subfunction: Agricultural Innovation and Services

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 50,500	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 45 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	50,500	50,500
Annual IC Time Burden (Hours)	4,208	4,208
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number: 0560-0286)	Generic Clearance Submission - Cust satis survey from Customer.docx	11/27/2017

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.