A-1 2017 CIUS CPS Supplement 2017 vs 2015 Att. A-1

Current Population Survey Computer and Internet Use Supplement: July 2015 vs. Proposed November 2017 Questionnaires Attachment A-1

July 2015	Question	November 2017
This month we are asking some additional questions about the Internet, computers, mobile phones, tablets, and other connected devices. First, we will ask what types of computers and other devices [you/members of your household] currently use. Please focus on devices [you/members of your household] currently have access to, and have used at least occasionally during the past six months. We are interested in devices used at any location, whether at home, work, school, a library, or anywhere else.	CMPINT All households	This month we are asking some additional questions about the Internet, computers, mobile phones, tablets, and other Internet-connected devices. First, we will ask what types of computers and other devices [you/members of your household] currently use. Please focus on devices [you/members of your household] currently have access to, and have used at least occasionally during the past six months. We are interested in devices used at any location, whether at home, work, school, a library, or anywhere else.
[Do you/Does anyone in this household, including you,] use a desktop computer? (If needed) A desktop is a personal computer that is too large or heavy to be frequently moved from place to place. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	DESKTP All households	[Do you/Does anyone in this household, including you,] use a desktop computer? (If needed) A desktop is a personal computer that is too large or heavy to be frequently moved from place to place. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
What about a laptop or notebook? [Do you/Does anyone in this household] use a laptop or notebook computer? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	LAPTOP All households	What about a laptop or notebook? [Do you/Does anyone in this household] use a laptop or notebook computer? (If needed) A laptop, sometimes known as a notebook, is a personal computer that is portable and includes a built-in keyboard and screen. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
What about a tablet or e-book reader? (If needed) [Do you/Does anyone in this household] use a tablet or e-book reader? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	TABLET All households	What about a tablet or e-book reader, such as an iPad or Kindle? (If needed) [Do you/Does anyone in this household] use a tablet or e-book reader? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
What about a cellular phone or smartphone? (If needed) [Do you/Does anyone in this household] use a cellular phone or smartphone? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16) [2015 question included all cell phones; narrowing to smartphones in 2017]	MPHONE All households	What about a smartphone, or a cell phone that connects to the Internet? (If needed) [Do you/Does anyone in this household] use a smartphone? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
[Do you/Does anyone in this household] use a wearable, Internet-connected device such as a smart watch or glasses? Examples include an Apple Watch, Microsoft Band, or Google Glass. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	WEARAB All households	[Do you/Does anyone in this household] use a wearable device that is connected to the Internet, such as a smart watch or fitness band? Examples include an Apple Watch or Fitbit. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
[Do you/Does anyone in this household] use a smart TV, or a TV-connected device such as a game system or Internet-based video system? Examples include an Xbox, Apple TV, Playstation, Roku, or a Blu-Ray player that can access the Internet. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	TVBOX All households	[Do you/Does anyone in this household] use a smart TV, a game or video system, or another device that connects to the Internet and plays through a TV? Examples include an Xbox, Apple TV, PlayStation, Roku, or a Blu-Ray player that can access the Internet. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
Next, we will ask where [you/members of your household] currently use the Internet. Please focus on places where [you/members of your household] have used the Internet at least occasionally during the past six months. People can use the Internet in many places, such as at work, school, or a library. Internet use includes a wide variety of activities, from checking email or browsing the Web to watching videos or using mobile apps. We are interested in all forms of Internet use on all types of devices, including the ones we just discussed.	INTINT All households	Next, we will ask where [you/members of your household] currently use the Internet. Please focus on places where [you/members of your household] have used the Internet at least occasionally during the past six months. People can use the Internet in many places, such as at work, school, or a library. Internet use includes a wide variety of activities, from checking email or browsing the Web to watching videos or using mobile apps. We are interested in all forms of Internet use on all devices, including the ones we just discussed.
[Do you/Does anyone in this household, including you,] use the Internet at home? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	INHOME All households	[Do you/Does anyone in this household, including you,] use the Internet at home? This includes accessing the Internet with a cell phone, computer, tablet, or other device. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
What about at work? [Do you/Does anyone in this household] use the Internet at work? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	INWORK HHs w/ at least 1 employed person	What about at work? [Do you/Does anyone in this household] use the Internet at work? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
What about at school? [Do you/Does anyone in this household] use the Internet at school? Please count students only, and do not include online classes. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	INSCHL All households	What about at school? [Do you/Does anyone in this household] use the Internet at school? Please count students only, and do not include online classes. (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
What about at a coffee shop or other business that offers Internet access? (If needed) [Do you/Does anyone in this household] use the Internet while at a coffee shop or other business that offers Internet access? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	INCAFE All households	What about at a coffee shop or other business that offers Internet access? (If needed) [Do you/Does anyone in this household] use the Internet while at a coffee shop or other business that offers Internet access? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
What about while traveling between places? (If needed) [Do you/Does anyone in this household] use the Internet while traveling between places? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	INTRAV All households	What about while going from one place to another? Examples include using the Internet while riding public transit, or using the GPS on your cell phone while driving. (If needed) [Do you/Does anyone in this household] use the Internet while going from one place to another? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
What about at a library, community center, park, or other public place? (If needed) [Do you/Does anyone in this household] use the Internet at a library, community center, park, or other public place? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	INLICO All households	What about at a library, community center, park, or other public place? (If needed) [Do you/Does anyone in this household] use the Internet at a library, community center, park, or other public place? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
What about at someone else’s home? (If needed) [Do you/Does anyone in this household] use the Internet at someone else’s home? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	INELHO All households	What about at someone else’s home? (If needed) [Do you/Does anyone in this household] use the Internet at someone else’s home? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
[Do you/Does anyone in this household] use the Internet at some other location we haven’t covered? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)	INOTHR All households	[Do you/Does anyone in this household] use the Internet at some other location we haven’t covered? (If yes & is multi-person household) Who is that? Enter persons by line number (1-16)
Based on your responses, it sounds like (list names where all IN* != 1) [does/do] not use the Internet. [Does/Do] [he/she/these people in your household] use the Internet from any location, and for any purpose? (If additional users) Who uses the Internet from any location, and for any purpose? Fill appropriate lines if necessary; locations of use will be allocated	NETCHK Multi-person HHs reporting any non-Internet users	Based on your responses, it sounds like (list names where all IN* != 1) [does/do] not use the Internet. [Does/Do] [he/she/these people in your household] use the Internet from any location, and for any purpose? (If additional users) Who uses the Internet from any location, and for any purpose? Fill appropriate lines if necessary; locations of use will be allocated
[New in 2017]	TCHINT HHs w/ any Internet users, any location	Next, we are interested in learning about the specific technologies households use to go online. Please focus on how your household as a whole connects to the Internet.
[New in 2017; replaces 2015 HOMTE “mobile Internet service” option and OUTMOB]	MOBDAT HHs w/ any Internet users, any location	[Do you/Does anyone in this household] access the Internet using a data plan for a cell phone, smartphone, tablet, mobile hotspot, or other device? This type of Internet service is provided by a wireless carrier, and may be part of a package that also includes voice calls from a cell phone or smartphone. Yes No
[New in 2017; intro text to explain MOBDAT vs. HOMTE distinction]	HMINT1 HHs w/ any home Internet users & MOBDAT == 1	In addition to [your/your household’s] mobile Internet service or data plan, we are interested in whether [you/your household] also use[s] any other type of Internet service when at home.
[New in 2017; intro text to explain MOBDAT vs. HOMTE distinction]	HMINT2 HHs w/ any home Internet users & MOBDAT == 2	You mentioned that [you/someone in this household/members of this household] use[s] the Internet at home.
I am going to read a list of ways that people access the Internet from their homes. Keep in mind that some people connect from home in more than one way. At home, [do you/does anyone in this household] access the Internet using: Read and select all that apply If respondent indicates “Wi-Fi,” add: Do you know what kind of Internet service is connected to the Wi-Fi in your household? Mobile Internet service or a data plan for a cellular phone, smartphone, tablet, laptop, or other device? (If needed) This type of Internet service is provided by a wireless carrier, and may be part of a package that also includes voice calls from a cellular phone or smartphone. (Go to BUNDLE) High-speed Internet service installed at home, such as cable, DSL, or fiber-optic service? (If needed) This type of Internet service is often provided by a cable company or phone company. (Go to BUNDLE) Satellite Internet service? (Go to BUNDLE) Dial-up service? (Go to OUTMOB) Some other service? (Go to TEOTHR)	HOMTE HHs w/ any home Internet users	I am going to read a list of ways that people access the Internet from their homes, other than a mobile data plan. At home, [do you/does anyone in this household] access the Internet using: Read and select all that apply High-speed Internet service installed at home, such as cable, DSL, or fiber-optic service? (If needed) This type of Internet service is often provided by a cable company or phone company. (Go to HOMSU) Satellite Internet service? (If needed) This type of Internet service is received through a satellite dish installed at home. (Go to HOMSU) Dial-up service? (Go to HOMSU) Some other service? (Go to TEOTHR) (Do not read) None (Go to HOMSU)
What other service? Enter verbatim response	TEOTHR HHs w/ any home Internet users & HOMTE4 == 1	What other service? Enter verbatim response
You mentioned that [you/someone in this household/members of this household] use[s] the Internet at home. When going online at home, [do you/does someone in this household/do members of this household] connect to the Internet using: Read and select all that apply A plan bought from a company that provides Internet service? A plan bought from a public agency, nonprofit, or cooperative that provides Internet service? Internet service provided for an entire apartment building, condominium, campus, or other community and included in housing costs? Publicly-available Internet service provided at no charge? Some other method of Internet access?	HOMSU HHs w/ any home Internet users	Thinking about the company or organization that provides your home Internet service, who provides your Internet service? Read and select best match Internet service is provided by a company that sells Internet service, such as a cable or phone company. Internet service is provided by a nonprofit organization, public agency, or cooperative that sells Internet service. Internet service is provided for the entire apartment building, condominium, campus, or other community and included in housing costs. Internet service is publicly available and provided at no charge. Internet service is provided through some other method.
[New in 2017]	PECOMP HHs w/ any home Internet users	To the best of your knowledge, are there [(If HOMETE1 == 1) other / (Else) any] cable or phone companies or organizations where you live that would offer high-speed Internet service installed in your home, such as cable, DSL, or fiber-optic service? Yes No
We are interested in learning about the applications and services people commonly use with the Internet. [(If is multi-person household) We have randomly selected one member of your household for this section.] Consider how [you personally/NAME] currently use[s] the technologies we’ve been discussing, whether at home or any other location, and using any connected device. Please focus on activities [you have/NAME has] done online at least occasionally during the past six months.	USEINT Random respondents	We are interested in learning about the applications and services people commonly use with the Internet. [(If is multi-person household) We have randomly selected one member of your household for this section.] Consider how [you personally/NAME] currently use[s] the technologies we’ve been discussing, whether at home or any other location. Please focus on activities [you have/NAME has] done online at least occasionally during the past six months, using an Internet-connected device such as a computer, tablet, or cell phone.
[Do you/Does NAME] use email? Yes No	EMAIL Random respondents	[Do you/Does NAME] use email? Yes No
What about texting or instant messaging? [Do you/Does NAME] use a texting or instant messaging service? Yes No	TEXTIM Random respondents	What about texting or instant messaging? [Do you/Does NAME] text or use instant messaging? Yes No
What about social networking? (If needed) [Do you/Does NAME] use social networks such as Facebook or Twitter? Yes No	SOCIAL Random respondents	What about using social networks, such as Facebook, Twitter, or Instagram? (If needed) [Do you/Does NAME] use social networks? Yes No
What about participating in video or voice calls, or video conferencing, over the Internet? (If needed) [Do you/Does NAME] participate in video or voice calls, or video conferencing? Yes No	CONFER Random respondents	In the past six months, [have you/has NAME] participated in video or voice calls or conferencing over the Internet, such as with Skype or FaceTime? (If needed) [Do you/Does NAME] participate in video or voice calls or conferencing? Yes No
What about watching videos? [Do you/Does NAME] watch videos over the Internet? Examples include YouTube and Netflix. Yes No	VIDEO Random respondents	What about streaming or watching videos? [Do you/Does NAME] watch videos over the Internet? Examples include YouTube and Netflix. Yes No
What about streaming or downloading music, radio programs, or podcasts? (If needed) [Do you/Does NAME] stream or download music, radio programs, or podcasts online? Yes No	AUDIO Random respondents	What about streaming or downloading music, radio programs, or podcasts? (If needed) [Do you/Does NAME] stream or download music, radio programs, or podcasts? Yes No
[New in 2017]	PUBLSH Random respondents	What about posting or uploading blog posts, original videos, or other content that [you/NAME] created? Do not include photos or videos taken for personal use and shared to social media. (If needed) [Do you/Does NAME] publish or upload original content that [you/NAME] created to the Internet? Yes No
What about telecommuting, or working while away from [your/his/her] usual workplace? (If needed) [Do you/Does NAME] use the Internet to telecommute or work while away from [your/his/her] usual workplace? Yes No	TELEWK Employed random respondents	[Do you/Does NAME] use the Internet to telecommute or work while away from [your/his/her] usual workplace, such as working from home? Yes No
What about searching for a job? (If needed) [Do you/Does NAME] use the Internet to search for a job? Yes No	JOBSCH Random respondents	In the past six months, [have you/has NAME] used the Internet to search or apply for a job? (If needed) [Do you/Does NAME] use the Internet to search or apply for a job? Yes No
What about online classes or job training? (If needed) [Do you/Does NAME] use the Internet for educational classes or job training? Yes No	EDTRAI Random respondents	What about online classes or job training? (If needed) [Do you/Does NAME] use the Internet for educational classes or job training? Yes No
[New in 2017]	USESVC Random respondents	What about requesting services provided by other people, for example hailing a ride using Uber or Lyft, reserving a room through Airbnb, or requesting a home repair through Angie’s List? (If needed) [Do you/Does NAME] use the Internet to request services provided by other people? Yes No
[New in 2017]	ESRVCS Random respondents	What about offering [your/his/her] own services for sale via the Internet? Examples include offering rentals on Airbnb and driving for Uber or Lyft. Do not include any goods or possessions sold online, such as clothing, shoes, or crafts. (If needed) [Do you/Does NAME] offer [your/his/her] own services for sale via the Internet? Yes No
What about online shopping, travel reservations, or other consumer services? (If needed) [Do you/Does NAME] use online shopping, travel reservations, or other consumer services? Yes No	ECOMME Random respondents	In the past six months, [have you/has NAME] used the Internet for online shopping, travel reservations, or other consumer services on the Internet? (If needed) [Do you/Does NAME] use the Internet for online shopping, travel reservations, or other consumer services? Yes No
[New in 2017]	EGOODS Random respondents	[Do you/Does NAME] use the Internet to sell goods? Examples include selling items on Etsy or eBay. Yes No
What about financial services such as banking, investing, or paying bills online? (If needed) [Do you/Does NAME] use the Internet for financial services such as banking, investing, or paying bills? Yes No	FINANC Random respondents	[Do you/Does NAME] use the Internet for financial services such as banking, investing, or paying bills online? Yes No
What about interacting with household equipment such as a connected thermostat, light bulb, or security system? (If needed) [Do you/Does NAME] use the Internet to interact with household equipment? Yes No	HOMIOT Random respondents	What about interacting with household equipment or appliances that are connected to the Internet, such as a connected thermostat, light bulb, or security system? (If needed) [Do you/Does NAME] use the Internet to interact with household equipment or appliances? Yes No
I’m going to ask a couple of questions about how [you use/NAME uses] the Internet for health-related activities. [MED questions went to random respondents in 2015, change based on cognitive testing results]	MEDINT HHs w/ any Internet users, any location	(If multi-person household) Our remaining questions are about your household as a whole. (All) I’m going to ask a couple of questions about how [you have/your household has] used the Internet for health-related activities during the past six months.
[New in 2017; MEDDOC & MEDREC replace MEDCOM from 2015 per HHS recommendation]	MEDDOC HHs w/ any Internet users, any location	[Do you/Does anyone in this household, including you,] communicate with a doctor or other health professional using the Internet? Yes No
[New in 2017; MEDDOC & MEDREC replace MEDCOM from 2015 per HHS recommendation]	MEDREC HHs w/ any Internet users, any location	What about accessing health records or health insurance records online? (If needed) [Do you/Does anyone in this household] access health records or health insurance records online? Yes No
[Do you/Does NAME] research health information online, such as with WebMD or similar services? Yes No	MEDINF HHs w/ any Internet users, any location	[Do you/Does anyone in this household] research health information online, such as with WebMD or similar services? Yes No
[Do you/Does NAME] use a health monitoring service that connects to the Internet? Yes No	MEDMON HHs w/ any Internet users, any location	[Do you/Does anyone in this household] use an electronic health monitoring service that collects and sends data to your doctor or health care provider through the Internet? Examples include connected devices that monitor vital statistics, blood glucose levels, or blood pressure. Yes No
(If multi-person household) Our remaining questions are about your household as a whole. We are interested in learning generally, without identifying specific people, what challenges your household has had while using the Internet. (If single-person household) For our remaining questions, we are interested in learning what challenges you have had while using the Internet.	UHHINT HHs w/ any Internet users, any location	(If multi-person household) We are interested in learning generally, without identifying specific people, what challenges your household has had while using the Internet. (If single-person household) We are interested in learning what challenges you have had while using the Internet.
During the past year, have concerns about privacy or security stopped [you/anyone in this household] from doing any of these activities online: Read and select all that apply Conducting financial transactions such as banking, investing, or paying bills online? Buying goods or services online? Posting photos, status updates, or other information on social networks? Expressing an opinion on a controversial or political issue on a blog or social network, or in a forum, email or any other venue? [“Searching for information” category added for 2017]	PSPRE HHs w/ any Internet users, any location	During the past year, have concerns about privacy or security stopped [you/anyone in this household] from doing any of these activities online: Read and select all that apply Conducting financial transactions such as banking, investing, or paying bills online? Buying goods or services online? Posting photos, status updates, or other information on social networks? Expressing an opinion on a controversial or political issue on a blog or social network, or in a forum, email or any other venue? Searching for information using a platform such as Google Search, Yahoo Search, Microsoft Bing, or another web search engine? (Do not read) None of the above
Overall, what concerns [you/members of this household] the most when it comes to online privacy and security risks? Do not read; select all that apply and/or enter verbatim response if other Identity theft Credit card or banking fraud Data collection or tracking by online services Data collection or tracking by government Loss of control over personal data such as email or social network profiles Threats to personal safety, such as online harassment, stalking, or cyber-bullying No concerns Other: ___________________________	PSCON HHs w/ any Internet users, any location	Overall, what concerns [you/members of this household] the most when it comes to online privacy and security risks? Do not read; select all that apply and/or enter verbatim response if other Identity theft Credit card or banking fraud Data collection or tracking by online services Data collection or tracking by government Loss of control over personal data such as email or social network profiles Threats to personal safety, such as online harassment, stalking, or cyber-bullying No concerns Other: ___________________________
During the past year, [have you/has any member of your household] been affected by an online security breach, identity theft, or a similar crime? Yes No	PSCYBA HHs w/ any Internet users, any location	During the past year, [have you/has any member of your household] been affected by an online security breach, identity theft, or a similar crime? Yes No
During the past year, [have you/has any member of your household] experienced online harassment, stalking, or cyber-bullying? Yes No	CBULLY HHs w/ any Internet users, any location	During the past year, [have you/has any member of your household] experienced online harassment, stalking, or cyber-bullying? Yes No
You previously mentioned that [you/members of your household] use the Internet in some places, but not at home.	NHMINT HHs w/ any Internet users, but none from home	You previously mentioned that [you/members of your household] use the Internet in some places, but not at home.
(If multi-person household) Our remaining questions are about your household as a whole. We are interested in learning why households such as yours do not use the Internet. (If single-person household) For our remaining questions, we are interested in learning why you do not use the Internet.	NONINT HHs w/o any Internet users from anywhere	(If multi-person household) Our remaining questions are about your household as a whole. We are interested in learning why households such as yours do not use the Internet. (If single-person household) For our remaining questions, we are interested in learning why you do not use the Internet.
[Have you/Has anyone in this household] ever used the Internet from home? Yes No	EVRHOM HHs w/o any home Internet users	[Have you/Has anyone in this household] ever used the Internet from home? Yes No
What are the reasons why [you/members of your household] do not use the Internet at home? Do not read; select all that apply and/or enter verbatim response if other Don’t need it Not interested Can’t afford it Not worth the cost Can use it elsewhere Not available in area No computer, or computer inadequate or broken Online privacy or cybersecurity concerns Personal safety concerns Household moved or is in the process of moving Other: ____________________________	NOHM HHs w/o any home Internet users	What are the reasons why [you/members of your household] do not use the Internet at home? Do not read; select all that apply and/or enter verbatim response if other Don’t need it or not interested Can’t afford it Not worth the cost Can use it elsewhere Not available in area No computing device, or device inadequate or broken Online privacy or cybersecurity concerns Personal safety concerns Household moved or is in the process of moving Other: ____________________________
Of the reasons you just listed for not going online at home, which [do you/does your household] consider to be the most important? Read previous responses if needed; select best match and/or enter verbatim response if other Don’t need it Not interested Can’t afford it Not worth the cost Can use it elsewhere Not available in area No computer, or computer inadequate or broken Online privacy or cybersecurity concerns Personal safety concerns Household moved or is in the process of moving Other: ____________________________	PRINOH HHs w/o any home Internet users & more than one NOHM response	Of the reasons you just listed for not going online at home, which [do you/does your household] consider to be the most important? Read previous responses if needed; select best match and/or enter verbatim response if other Don’t need it or not interested Can’t afford it Not worth the cost Can use it elsewhere Not available in area No computing device, or device inadequate or broken Online privacy or cybersecurity concerns Personal safety concerns Household moved or is in the process of moving Other: ____________________________
Would [you/your household] buy home Internet service if it were offered at a lower price? Yes No	PSENSI HHs w/o any home Internet users	Would [you/your household] buy home Internet service if it were offered at a lower price? Yes No
You previously mentioned that [you/members of your household] use the Internet at home, but not at other locations.	OUTINT HHs w/ any home Internet users, but no use at other locations	You previously mentioned that [you/members of your household] use the Internet at home, but not at other locations.
[Have you/Has anyone in this household] ever used the Internet from a location other than home? Yes No	EVROUT HHs w/o any Internet users from locations other than home	[Have you/Has anyone in this household] ever used the Internet from a location other than home? Yes No
What are the reasons why [you/members of your household] do not use the Internet outside the home? Do not read; select all that apply and/or enter verbatim response if other Don’t need it Not interested Can’t afford it Not worth the cost Nowhere to go that has it No computer, or computer inadequate or broken No mobile device, or mobile device inadequate or broken Online privacy or cybersecurity concerns Personal safety concerns Household moved and is no longer near previous Internet use location Other: ____________________________	NOOU HHs w/o any Internet users from locations other than home	What are the reasons why [you/members of your household] do not use the Internet outside the home? Do not read; select all that apply and/or enter verbatim response if other Don’t need it or not interested Can’t afford it Not worth the cost Nowhere to go that has it No computing device, or device inadequate or broken No mobile device, or mobile device inadequate or broken Online privacy or cybersecurity concerns Personal safety concerns Household moved and is no longer near previous Internet use location Other: ____________________________
Of the reasons you just listed for not going online outside the home, which [do you/does your household] consider to be the most important? Read previous responses if needed; select best match and/or enter verbatim response if other Don’t need it Not interested Can’t afford it Not worth the cost Nowhere to go that has it No computer, or computer inadequate or broken No mobile device, or mobile device inadequate or broken Online privacy or cybersecurity concerns Personal safety concerns Household moved and is no longer near previous Internet use location Other: ____________________________	PRINOO HHs w/o any Internet users from locations other than home & more than one NOOU response	Of the reasons you just listed for not going online outside the home, which [do you/does your household] consider to be the most important? Read previous responses if needed; select best match and/or enter verbatim response if other Don’t need it or not interested Can’t afford it Not worth the cost Nowhere to go that has it No computing device, or device inadequate or broken No mobile device, or mobile device inadequate or broken Online privacy or cybersecurity concerns Personal safety concerns Household moved and is no longer near previous Internet use location Other: ____________________________
[New in 2017]	TVINT All households	Our last few questions are about the use of cable TV and satellite TV services not accessed through the Internet.
[New in 2017]	TRADTV All households	[Do you/Does anyone in this household] subscribe to cable TV or satellite TV? This often requires a cable box or satellite dish. Do not include TV streaming subscriptions, such as Netflix, Sling TV, or Hulu. Yes (End Interview) No (Go to PREVTV)
[New in 2017]	PREVTV All households	[Have you/Has anyone in this household] ever subscribed to cable TV or satellite TV? Do not include TV streaming subscriptions, such as Netflix, Sling TV, or Hulu. Yes No
[New in 2017]	NOTV All households	What are the reasons why [you/members of your household] do not subscribe to a service providing access to TV channels? Do not read; select all that apply and/or enter verbatim response if other Using Internet-based video services instead Don’t need it or not interested Can’t afford it Not worth the cost Can watch at another location Can watch using an antenna Not available in area No television, or television inadequate or broken Household moved or is in the process of moving Previously experienced poor customer service Previously experienced poor quality Other: _____________________________
Which of the following is the most important factor to [you/your household] regarding your Internet service at home? Read and select best match Internet service speed Reliability of Internet service Affordability Customer service or technical support Mobility or ability to use service outside the home Monthly data limits Some other factor	HOMFAC HHs w/ any home Internet users	[Removed in 2017]
[Do you/Does anyone in this household] have Internet as part of a “bundle” through your Internet service provider? Yes (Go to BUNSV) No (Go to OUTMOB)	BUNDLE HHs w/ any home Internet users & non-dialup home service	[Removed in 2017]
Which services besides Internet are included in the bundle? Read and select all that apply TV channels Home telephone service Mobile phone service Home security or monitoring Some other service	BUNSV HHs reporting bundled service	[Removed in 2017]
What other service? Enter verbatim response	BUOTHR HHs reporting “some other service” bundled w/ Internet	[Removed in 2017]
This question is about how [you/members of this household] use the Internet outside the home. While away from home, [do you/does anyone in this household] access the Internet using a mobile Internet service or a data plan for a cellular phone, smartphone, tablet, laptop, or other device? (If needed) This type of Internet service is provided by a wireless carrier, and may be part of a package that also includes voice calls from a cellular phone or smartphone. Yes No	OUTMOB HHs w/ any Internet users, any location	[Removed in 2017; superseded by MOBDAT]
Earlier you mentioned that [you/members of your household] only use the Internet at home, but you’ve also indicated that [you use/someone in your household uses] mobile Internet service or a data plan to go online outside the home. Which is correct? OUTMOB and locations of use will be allocated accordingly. Only use the Internet at home Use a mobile Internet service or a data plan to go online outside the home, in addition to using the Internet at home	OUTCHK HHs only using Internet at home but responding “yes” to OUTMOB	[Removed in 2017]
What about browsing the Web? (If needed) [Do you/Does NAME] browse the Web? Yes No	WEBBRO Random respondents	[Removed in 2017]
What about on-the-go services such as maps, GPS, or reviews of nearby businesses? (If needed) [Do you/Does NAME] use on-the-go services? Examples include Google Maps, Yelp, and Fandango. Yes No	ONTHEG Random respondents	[Removed in 2017]
What about communicating with a doctor or accessing health records or health insurance records online? (If needed) [Do you/Does NAME] communicate with a doctor or access health records or health insurance records online? Yes No	MEDCOM Random respondents	[Removed in 2017; superseded by MEDDOC & MEDREC]