FERC-153 30-day notice (published) (revised burden)

FERC-153 30-day notice (published) (revised burden).pdf

FERC-153, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

FERC-153 30-day notice (published) (revised burden)

OMB: 1902-0293

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Federal Register / Vol. 82, No. 78 / Tuesday, April 25, 2017 / Notices
and a copy of the application package in
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print, audiotape, or compact disc) on
request to the program contact person
listed under FOR FURTHER INFORMATION
CONTACT.
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Dated: April 20, 2017.
Margo Anderson,
Acting Assistant Deputy Secretary for
Innovation and Improvement.
[FR Doc. 2017–08362 Filed 4–24–17; 8:45 am]
BILLING CODE 4000–01–P

DEPARTMENT OF ENERGY
Federal Energy Regulatory
Commission
[Docket No. IC17–1–000]

Commission Information Collection
Activities; Comment Request for
Generic Clearance for the Collection of
Qualitative Feedback on Commission
Service Delivery
Federal Energy Regulatory
Commission, Department of Energy.
ACTION: Comment request.
AGENCY:

As part of a Federal
Government-wide effort to streamline
the process to seek feedback from the
public on service delivery, the Federal
Energy Regulatory Commission (the
Commission or FERC) is coordinating
the development of the proposed
Generic Information Collection Request
(ICR), FERC–153, Generic Clearance for
the Collection of Qualitative Feedback
on Commission Service Delivery, for
approval under the Paperwork
Reduction Act (PRA).1 This notice

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SUMMARY:

1 44

U.S.C. 3501 et. seq.

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announces that FERC intends to submit
this collection to Office of Management
and Budget (OMB) for approval and
solicits comments on specific aspects
for the proposed information collection.
Previously, the Commission published a
60-day notice in the Federal Register
(81 FR 70402, 10/12/2016) and received
no comments.
The Commission also published a 30day notice in the Federal Register (82
FR 835, 1/4/2017). This 30-day notice
revises the burden estimate for the
generic clearance. Details of the revised
burden are illustrated in the ‘‘Estimate
of Annual Burden’’ section of this
notice.
Comments on the collection of
information are due by May 25, 2017.
ADDRESSES: Comments filed with OMB,
identified by the information collection
number FERC–153, should be sent via
email to the Office of Information and
Regulatory Affairs: oira_submission@
omb.gov. Attention: Federal Energy
Regulatory Commission Desk Officer.
The Desk Officer may also be reached
via telephone at 202–395–0710.
A copy of the comments should also
be sent to the Commission, in Docket
No. IC17–1–000, by either of the
following methods:
• eFiling at Commission’s Web site:
http://www.ferc.gov/docs-filing/
efiling.asp.
• Mail/Hand Delivery/Courier:
Federal Energy Regulatory Commission,
Secretary of the Commission, 888 First
Street NE., Washington, DC 20426.
Instructions: All submissions must be
formatted and filed in accordance with
submission guidelines at: http://
www.ferc.gov/help/submissionguide.asp. For user assistance contact
FERC Online Support by email at
[email protected], or by phone
at: (866) 208–3676 (toll-free), or (202)
502–8659 for TTY.
Docket: Users interested in receiving
automatic notification of activity in this
docket or in viewing/downloading
comments and issuances in this docket
may do so at http://www.ferc.gov/docsfiling/docs-filing.asp.
FOR FURTHER INFORMATION: Ellen Brown
may be reached by email at
[email protected], by telephone
at (202) 502–8663, and by fax at (202)
273–0873.
SUPPLEMENTARY INFORMATION:
Title: FERC–153, Generic Clearance
for the Collection of Qualitative
Feedback on Commission Service
Delivery.
OMB Control No.: To be determined.
Type of Request: New generic
information collection.
DATES:

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Abstract: The proposed information
collection provides a means to garner
qualitative customer and stakeholder
feedback in an efficient, timely manner.
By qualitative feedback, we mean data
that provides useful insights on
perceptions and opinions, but are not
statistical surveys that yield quantitative
results that can be generalized to the
population of study. This feedback will
provide insights into customer or
stakeholder perceptions, experiences,
and expectations, provide an early
warning of issues with service, or focus
attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. This collection
will allow for ongoing, collaborative and
actionable communications between
FERC and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Commission’s
services will be unavailable.
The Commission will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• The collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered is intended to
be used only internally for general
service improvement and program
management purposes and is not
intended for release outside of the
Commission (if released, the
Commission must indicate the
qualitative nature of the information);

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Federal Register / Vol. 82, No. 78 / Tuesday, April 25, 2017 / Notices

• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the

sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study.
As a general matter, this information
collection will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
This information collection is subject
to the PRA. The Commission generally
cannot conduct or sponsor a collection
of information, and the public is
generally not required to respond to an
information collection, unless it is

approved by the OMB under the PRA
and displays a currently valid OMB
Control Number. In addition,
notwithstanding any other provisions of
law, no person shall generally be subject
to penalty for failing to comply with a
collection of information which does
not display a valid OMB Control
Number. See 5 CFR 1320. OMB
authorization for an information
collection cannot be for more than three
years without renewal.
Type of Respondents/Affected Public:
Individuals and households; Businesses
or other for-profit and not-for-profit
organizations; State, Local, or Tribal
government.
Estimate of Annual Burden: 2 Based
on additional information, the
Commission is revising its estimates for
the annual public reporting burden and
cost for the information collection.3

ESTIMATED ANNUAL BURDEN FOR GENERIC CLEARANCE

Generic Clearance ...............................................................
4 4,500

Number of
responses per
respondent

Total
number of
responses

Average
burden
minutes per
response

Total burden
hours

(1)

(2)

(1) * (2) = (3)

(4)

(3) * (4) = (5)

27,000

1

27,000

10

44,500

hours = 270,000 minutes.

Comments: Comments are invited on:
(1) Whether the collection of
information is necessary for the proper
performance of the functions of the
Commission, including whether the
information will have practical utility;
(2) the accuracy of the agency’s estimate
of the burden and cost of the collection
of information, including the validity of
the methodology and assumptions used;
(3) ways to enhance the quality, utility
and clarity of the information collection;
and (4) ways to minimize the burden of
the collection of information on those
who are to respond, including the use
of automated collection techniques or
other forms of information technology.
Dated: April 19, 2017.
Kimberly D. Bose,
Secretary.
[FR Doc. 2017–08333 Filed 4–24–17; 8:45 am]
BILLING CODE 6717–01–P
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Number of
respondents

2 Burden is defined as the total time, effort, or
financial resources expended by persons to
generate, maintain, retain, or disclose or provide
information to or for a Federal agency. For further
explanation of what is included in the information
collection burden, refer to 5 Code of Federal
Regulations 1320.3.
3 The annual estimates are being revised. The
number of respondents changed from 15,000 to

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DEPARTMENT OF ENERGY
Federal Energy Regulatory
Commission
Combined Notice of Filings
Take notice that the Commission has
received the following Natural Gas
Pipeline Rate and Refund Report filings:
Filings Instituting Proceedings
Docket Numbers: RP17–407–002.
Applicants: National Fuel Gas Supply
Corporation.
Description: National Fuel Gas Supply
Corporation submits tariff filing per
154.205(b): Fuel Tracker AmendedSupply (Effective 06/01/17) to be
effective 6/1/2017.
Filed Date: 04/13/2017.
Accession Number: 20170413–5273.
Comment Date: 5:00 p.m. Eastern
Time on Tuesday, April 25, 2017.

Docket Numbers: RP17–623–001.
Applicants: Texas Eastern
Transmission, LP.
Description: Texas Eastern
Transmission, LP submits tariff filing
per 154.205(b): Errata Filing for Updates
to Cashout Mechanisms to be effective
5/1/2017.
Filed Date: 04/13/2017.
Accession Number: 20170413–5232.
Comment Date: 5:00 p.m. Eastern
Time on Tuesday, April 25, 2017.
Docket Numbers: RP17–654–000.
Applicants: Transcontinental Gas
Pipe Line Company.
Description: Transcontinental Gas
Pipe Line Company, LLC submits tariff
filing per 154.403: SS–2 Inventory
Adjustment (2017) to be effective 5/1/
2017.
Filed Date: 04/13/2017.
Accession Number: 20170413–5011.

27,000. The total number of responses changed
from 15,000 to 27,000. The average burden minutes
per response changed from 6 minutes to 10
minutes. The total burden hours changed from
1,500 hours to 4,500 hours.

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