National Service Hotline Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3045-0137 can be found here:

Documents and Forms

Document Name Document Type
Form 1 National Service Hotline Customer Satisfaction Survey Form
1 National Service Hotline Customer Satisfaction Questions National Service Hotline Survey Questions.docx www.nationalservice.gov Form
Generic Clearance Submission Template Final(Rev01)_EMendez_2018-01-23.docx National Service Survey Hotline Submission IC Document

Information Collection (IC) Details

IC Title:	National Service Hotline Customer Satisfaction Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	1	National Service Hotline Customer Satisfaction Questions	National Service Hotline Survey Questions.docx	www.nationalservice.gov	Yes	Yes	Fillable Fileable

Line of Business: Community and Social Services

Subfunction: Community and Regional Development

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 8,250	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	8,250	8,250
Annual IC Time Burden (Hours)	688	688
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
National Service Survey Hotline Submission	Generic Clearance Submission Template Final(Rev01)_EMendez_2018-01-23.docx	01/26/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.