60 Day FRN - Published

50488

Federal Register / Vol. 82, No. 209 / Tuesday, October 31, 2017 / Notices

served basis. Individuals who speak are
invited to submit one-to-two page
summaries of their comments at the
time of the meeting for inclusion in the
official meeting record.
The public may submit written
statements for the Committee’s review
to Stacy Boyd, Department of Veterans
Affairs, Veterans Benefits
Administration, Compensation Service,
Policy Staff (211A), 810 Vermont
Avenue NW., Washington, DC 20420, or
via email [email protected].
Because the meeting is being held in
a government building, the screening
process requires individuals to present
a photographic identification at the
Guard’s desk. Due to an increase in
security protocols, you should allow an
additional 30 minutes before the
meeting begins. Routine escort will be
provided until 9:00 a.m. each day. Any
member of the public wishing to attend
the meeting or seeking additional
information should email Stacy Boyd or
call her at (202) 461–9580.
Dated: October 26, 2017.
Jelessa M. Burney,
Federal Advisory Committee Management
Officer.
[FR Doc. 2017–23624 Filed 10–30–17; 8:45 am]
BILLING CODE P

DEPARTMENT OF VETERANS
AFFAIRS
[OMB Control No. 2900–0712]

Agency Information Collection
Activity: Survey of Healthcare
Experiences of Patients (SHEP)
Veterans Health
Administration, Department of Veterans
Affairs.
ACTION: Notice.
AGENCY:

Veterans Health
Administration, Department of Veterans
Affairs (VA), is announcing an
opportunity for public comment on the
proposed collection of certain
information by the agency. Under the
Paperwork Reduction Act (PRA) of
1995, Federal agencies are required to
publish notice in the Federal Register
concerning each proposed collection of
information, including each proposed
reinstatement of a currently approved
collection, and allow 60 days for public
comment in response to the notice.
DATES: Written comments and
recommendations on the proposed
collection of information should be
received on or before January 2, 2018.
ADDRESSES: Submit written comments
on the collection of information through
Federal Docket Management System

asabaliauskas on DSKBBXCHB2PROD with NOTICES

SUMMARY:

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(FDMS) at www.Regulations.gov or to
Brian McCarthy, Office of Regulatory
and Administrative Affairs (10B4),
Department of Veterans Affairs, 810
Vermont Avenue NW., Washington, DC
20420 or email to Brian.McCarthy4@
va.gov. Please refer to ‘‘OMB Control
No. 2900–0712’’ in any correspondence.
During the comment period, comments
may be viewed online through FDMS.
FOR FURTHER INFORMATION CONTACT:
Brian McCarthy at (202) 461–6345.
SUPPLEMENTARY INFORMATION: Under the
PRA of 1995, Federal agencies must
obtain approval from the Office of
Management and Budget (OMB) for each
collection of information they conduct
or sponsor. This request for comment is
being made pursuant to Section
3506(c)(2)(A) of the PRA.
With respect to the following
collection of information, VHA invites
comments on: (1) Whether the proposed
collection of information is necessary
for the proper performance of VHA’s
functions, including whether the
information will have practical utility;
(2) the accuracy of VHA’s estimate of
the burden of the proposed collection of
information; (3) ways to enhance the
quality, utility, and clarity of the
information to be collected; and (4)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
the use of other forms of information
technology.
Authority: E.O. 12862—Setting
Customer Service Standards.
Title: Survey of Healthcare
Experiences of Patients (SHEP);
SHEP Inpatient Long Form: 10–1465–1
SHEP Inpatient Short Form: 10–1465–2
Ambulatory Care Long Form:
10–1465–3
Ambulatory Care Short Form:
10–1465–4
Clinician and Group CAHPS 3.0 Patient
Centered Medical Home Short Form:
10–1465–5
Clinician and Group CAHPS 3.0 Patient
Centered Medical Home Long Form:
10–1465–6
Home Healthcare CAHPS Long Form:
10–1465–7
In-Center Hemodialysis CAHPS Long
Form: 10–1465–8
Clinician & Group CAHPS 3.0:
10–1465–9
SHEP Community Care survey:
10–1465–10
OMB Control Number: 2900–0712.
Type of Review: Reinstatement of a
currently approved collection.
Abstract: The Survey of Health
Experience of Patients (SHEP) has been
developed to measure patient

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satisfaction in the Veterans Health
Administration, and has been in use in
its present form since 2008. The mission
of the Veterans Health Administration
(VHA) is to provide high quality
medical care to eligible veterans.
Executive Order 12862, dated
September 11, 1993, calls for the
establishment and implementation of
customer service standards, and for
agencies to ‘‘survey customers to
determine the kind and quality of
services they want and their level of
satisfaction with current services’’.
Further emphasized by the Executive
Order 13571, on ‘‘Streamlining Service
Delivery and Improving Customer
Service,’’ issued on April 27, 2011, VA
must work continuously to ensure that
their programs are effective and meet
their customers’ needs. To this end, VA
is always seeking new and innovative
ways to ensure the highest levels of
customer satisfaction.
Affected Public: Individuals and
households.
Estimated Annual Burden:
10–1465–1—160 hours.
10–1465–2—18,000 hours.
10–1465–3—160 hours.
10–1465–4—120 hours.
10–1465–5—48,000 hours.
10–1465–6—8,000 hours.
10–1465–7—80 hours.
10–1465–8—120 hours.
10–1465–9—30,000 hours.
10–1465–10—72,000 hours.
Estimated Average Burden per
Respondent:
10–1465–1—20 minutes.
10–1465–2—15 minutes.
10–1465–3—20 minutes.
10–1465–4—15 minutes.
10–1465–5—10 minutes.
10–1465–6—20 minutes.
10–1465–7—10 minutes.
10–1465–8—15 minutes.
10–1465–9—15 minutes.
10–1465–10—15 minutes.
Frequency of Response: Annually.
Estimated Number of Respondents:
10–1465–1—480.
10–1465–2—72,000.
10–1465–3—480.
10–1465–4—480.
10–1465–5—288,000.
10–1465–6—24,000.
10–1465–7—480.
10–1465–8—480.
10–1465–9—120,000.
10–1465–10—288,000.
By direction of the Secretary.
Cynthia Harvey-Pryor,
Department Clearance Officer, Office of
Quality, Privacy and Risk, Department of
Veterans Affairs.
[FR Doc. 2017–23587 Filed 10–30–17; 8:45 am]
BILLING CODE 8320–01–P

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