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Task 1 – Familiarity with OTC Brands
•We are interested in knowing which name brands people are
familiar with. I'm going to ask you some questions about products
you may have used, heard of, and maybe some you have never
heard of. If you don't know the answer, don't worry, we can move
on to the next question.
•Please review this list of common brand names for over-the-counter
medication products. For each medication, tell me if you have heard
of or seen the brand name before?

Common Symptoms:
-

Allergies
Cold/Flu
Constipation
Cough
Diarrhea
Fever
Headache
Migraine
Motion sickness
Nausea
Pain
Heartburn
Indigestion
Sleep aid
Upset stomach
Urinary tract infection
Yeast infection

Common Active Ingredients:
-

Acetaminophen
Aluminum hydroxinde
Anhydrous citric acid
Antacid
Aspirin
Bisacodyl
Bismuth subsalicylate
Calcium carbonate
Cetrizine
Chlorphoeniramine maleate
Dextromethorphan
Dextromenthorphn Hdryobromide
Diphenhydramine
Doxylamine Succinnate
Fexofenadine
Guaifenesin
Ibuprofen
Lansoprazole
Loratidine
Loperaminde hydroxide
Magnesium hydroxide
Meclizine
Naproxen

-

Neomycin Sulfate
Omeprazole magnesium
Phenazopyridine
Phenylephrine Bitartrate
Phenylephrine hydrochloride
Polymyxin B
Sodium bicarbonate

Task 2 Product Selection
•For this part of the interview, pretend you are at the pharmacy. I
will show you several over the counter products and ask you which
ones would be appropriate for you to take if you had a specific
symptom or set of symptoms. You may choose as many as you think
apply. Keep in mind that there may be more than one possible
answer. We would like you to do whatever you normally do at the
pharmacy when choosing medicines.

• Which of these products could you take if you had heartburn?
Correct

Error - BE

Correct

Correct

Correct

Error

Error

• Which of these products could you give your child if they had a runny
nose AND a cough.
Correct

Error

Correct

Correct

Error

Error - BE

Error

Error

• Imagine your friend asks you to go to the store and pick up a product to help her
urinary tract infection symptoms. Which of these products could you pick?
Error – BE

Correct

Error

Correct

Correct

Error

Error

Error

• Imagine your doctor tells you to take a laxative for constipation. Which of these products could
you take?

Correct

Error

Error

Error

Error

Error

Correct

Error – BE

• Imagine you have seasonal allergies. Your doctor tells you to take one allergy medicine every day to treat all
your symptoms (sneezing, runny nose and itchy eyes). Which of these products could you take to treat all your
symptoms?

Correct

Error – BE

Correct

Error

Correct

Error – BE

Correct

Error

• Imagine you have a cold and take Dayquil. You take it and it seems to work but you still have a headache.
Which of the following products could you take to help your headache?

Correct

Correct

Error – DD

Error – DD

Error – DD

Error – DD

Incorrect

Error – DD

• Imagine you have long standing knee pain and you take Tylenol everyday. You then develop cold and cough
symptoms, which of the following could you take to help your cold symptoms?
Error - DD

Incorrect

Correct

Error - DD

Correct

Error - DD

Correct

Error - DD

• Imagine you have allergies and you take Benadryl everyday. Which of the following products could you take to
for cold symptoms?

Correct

Correct

Error - DD

Correct

Error - DD

Correct

Incorrect

Error – DD

• Imagine you have a heartburn and congestion. You take Sudafed PE for congestion but you still have
heratburn, which of the following could you take?
Correct

Correct

Error - DD

Error-DD

Error - DD

Correct

Correct

Task 3 Product Comparison
•Now I'm going to show you two products at a time and ask you to
tell us what is the same or different about them

Task 3 Product Comparison
•Now I'm going to show you two products at a time and ask you to
tell us what is the same or different about them

Group A Tylenol Manipulation 1

Group B Tylenol Manipulation 2

Group C Tylenol Manipulation 3

Group D Tylenol Manipulation 4

Group A Midol Manipulation 1

Group B Midol Manipulation 2

Group C Midol Manipulation 3

Group D Midol Manipulation 4