Instructions after First Refusal / Invitation to Short Survey

Attachment 5c

Customer Satisfaction and Impact (CSI) Survey

Instructions after first refusal. Invitation to short survey

If respondent initially declined to participate in the survey:

That’s okay—we know you’re busy.

But before you go, would you still be willing to answer a few questions?

They’ll take you less than 5 minutes.

YES NO

If YES is clicked, user is taken to the Short-version Survey.

If NO is clicked, user is shown this message:

Thank you for your time. For downloads of NIOSH’s most popular products and programs, click on these links:

• NIOSH Pocket Guide to Chemical Hazards: http://www.cdc.gov/niosh/npg/mobilepocketguide.html?s_cid=3ni7d2mnpg07112016

• NIOSH Ladder Safety Mobile Application: http://www.cdc.gov/niosh/topics/falls/mobileapp.html

• NIOSH Manual of Analytical Methods: http://www.cdc.gov/niosh/docs/2003-154/

• NIOSH Applications Manual for the Revised NIOSH Lifting Equation: http://www.cdc.gov/niosh/docs/94-110/pdfs/94-110.pdf