Reliability Standard PER-005-2

PER-005-2 — Operations Personnel Training

A. Introduction
1.

Title:

Operations Personnel Training

2.

Number:

PER-005-2

3.

Purpose:

To ensure that personnel performing or supporting Real-time operations
on the Bulk Electric System are trained using a systematic approach.

4.

Applicability:
4.1. Functional Entities:
4.1.1 Reliability Coordinator
4.1.2 Balancing Authority
4.1.3 Transmission Operator
4.1.4 Transmission Owner that has:
4.1.4.1 Personnel, excluding field switching personnel, who can act
independently to operate or direct the operation of the
Transmission Owner’s Bulk Electric System transmission
Facilities in Real-time.
4.1.5 Generator Operator that has:

5.

4.1.5.1 Dispatch personnel at a centrally located dispatch center who
receive direction from the Generator Operator’s Reliability
Coordinator, Balancing Authority, Transmission Operator, or
Transmission Owner, and may develop specific dispatch
instructions for plant operators under their control. These
personnel do not include plant operators located at a generator
plant site or personnel at a centrally located dispatch center
who relay dispatch instructions without making any
modifications.
Effective Date:
5.1. This standard shall become effective the first day of the first calendar quarter
that is 24 months beyond the date that this standard is approved by an
applicable governmental authority or is otherwise provided for in a jurisdiction
where approval by an applicable authority is required for a standard to go into
effect.
Where approval by an applicable governmental authority is not required, this
standard shall become effective on the first day of the first calendar quarter that
is 24 months after the date the standard is adopted by the NERC Board of
Trustees or as otherwise provided for in that jurisdiction.

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PER-005-2 — Operations Personnel Training

B. Requirements and Measures
R1.

Each Reliability Coordinator, Balancing Authority, and Transmission Operator shall use
a systematic approach to develop and implement a training program for its System
Operators as follows: [Violation Risk Factor: Medium] [Time Horizon: Long-term
Planning]
1.1. Each Reliability Coordinator, Balancing Authority, and Transmission Operator
shall create a list of Bulk Electric System (BES) company-specific Real-time
reliability-related tasks based on a defined and documented methodology.
1.1.1. Each Reliability Coordinator, Balancing Authority, and Transmission
Operator shall review, and update if necessary, its list of BES companyspecific Real-time reliability-related tasks identified in part 1.1 each
calendar year.
1.2. Each Reliability Coordinator, Balancing Authority, and Transmission Operator
shall design and develop training materials according to its training program,
based on the BES company-specific Real-time reliability-related task list created
in part 1.1.
1.3. Each Reliability Coordinator, Balancing Authority, and Transmission Operator
shall deliver training to its System Operators according to its training program.
1.4. Each Reliability Coordinator, Balancing Authority, and Transmission Operator
shall conduct an evaluation each calendar year of the training program
established in Requirement R1 to identify any needed changes to the training
program and shall implement the changes identified.

M1. Each Reliability Coordinator, Balancing Authority, and Transmission Operator shall
have available for inspection evidence of using a systematic approach to develop and
implement a training program for its System Operators, as specified in Requirement
R1.
M1.1

Each Reliability Coordinator, Balancing Authority, and Transmission Operator
shall have available for inspection its methodology and its BES companyspecific Real-time reliability-related task list, with the date of the last review,
as specified in Requirement R1 part 1.1 and part 1.1.1.

M1.2

Each Reliability Coordinator, Balancing Authority, and Transmission Operator
shall have available for inspection training materials, as specified in
Requirement R1 part 1.2.

M1.3

Each Reliability Coordinator, Balancing Authority, and Transmission Operator
shall have available for inspection System Operator training records showing
the names of the people trained, the title of the training delivered, and the
dates of delivery to show that it delivered the training, as specified in
Requirement R1 part 1.3.

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PER-005-2 — Operations Personnel Training

M1.4

R2.

Each Reliability Coordinator, Balancing Authority, and Transmission Operator
shall have available for inspection evidence (such as instructor observations,
trainee feedback, supervisor feedback, course evaluations, learning
assessments, or internal audit results) that it performed an evaluation of its
training program each calendar year, as specified in Requirement R1 part 1.4.

Each Transmission Owner shall use a systematic approach to develop and implement
a training program for its personnel identified in Applicability Section 4.1.4.1 of this
standard as follows: [Violation Risk Factor: Medium] [Time Horizon: Long-term
Planning]
2.1. Each Transmission Owner shall create a list of BES company-specific Real-time
reliability-related tasks based on a defined and documented methodology.
2.1.1. Each Transmission Owner shall review, and update if necessary, its list of
BES company-specific Real-time reliability-related tasks identified in part
2.1 each calendar year.
2.2. Each Transmission Owner shall design and develop training materials according
to its training program, based on the BES company-specific Real-time reliabilityrelated task list created in part 2.1.
2.3. Each Transmission Owner shall deliver training to its personnel identified in
Applicability Section 4.1.4.1 of this standard according to its training program.
2.4. Each Transmission Owner shall conduct an evaluation each calendar year of the
training program established in Requirement R2 to identify any needed changes
to the training program and shall implement the changes identified.

M2. Each Transmission Owner shall have available for inspection evidence of using a
systematic approach to develop and implement a training program for its applicable
personnel, as specified in Requirement R2.
M2.1

Each Transmission Owner shall have available for inspection its methodology
and its BES company-specific Real-time reliability-related task list, with the
date of the last review, as specified in Requirement R2 part 2.1.

M2.2

Each Transmission Owner shall have available for inspection training
materials, as specified in Requirement R2 part 2.2.

M2.3

Each Transmission Owner shall have available for inspection training records
showing the names of the people trained, the title of the training delivered,
and the dates of delivery to show that it delivered the training, as specified in
Requirement R2 part 2.3.

M2.4

Each Transmission Owner shall have available for inspection evidence (such as
instructor observations, trainee feedback, supervisor feedback, course
evaluations, learning assessments, or internal audit results) that it performed
an evaluation of its training program each calendar year, as specified in
Requirement R2 part 2.4.

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PER-005-2 — Operations Personnel Training

R3.

Each Reliability Coordinator, Balancing Authority, Transmission Operator, and
Transmission Owner shall verify, at least once, the capabilities of its personnel,
identified in Requirement R1 or Requirement R2, assigned to perform each of the BES
company-specific Real-time reliability-related tasks identified under Requirement R1
part 1.1 or Requirement R2 part 2.1. [Violation Risk Factor: High] [Time Horizon: Longterm Planning]
3.1. Within six months of a modification or addition of a BES company-specific Realtime reliability-related task, each Reliability Coordinator, Balancing Authority,
Transmission Operator, and Transmission Owner shall verify the capabilities of
each of its personnel identified in Requirement R1 or Requirement R2 to perform
the new or modified BES company-specific Real-time reliability-related tasks
identified in Requirement R1 part 1.1 or Requirement R2 part 2.1.

M3. Each Reliability Coordinator, Balancing Authority, Transmission Operator, and
Transmission Owner shall have available for inspection evidence to show that it
verified the capabilities of each of its personnel, identified in Requirement R1 or
Requirement R2, assigned to perform each of the BES company-specific Real-time
reliability-related tasks identified under Requirement R1 part 1.1 or Requirement R2
part 2.1. This evidence may be documents such as records showing capability to
perform BES company-specific Real-time reliability-related tasks with the employee
name and date; supervisor check sheets showing the employee name, date, and BES
company-specific Real-time reliability-related task completed; or the results of
learning assessments.
M3.1

R4.

Each Reliability Coordinator, Balancing Authority, Transmission Operator, or
Transmission Owner shall present evidence that it verified the capabilities of
applicable personnel to perform new or modified BES company-specific Realtime reliability-related tasks within 6 months of a modification or addition of a
BES company-specific Real-time reliability-related task.

Each Reliability Coordinator, Balancing Authority, Transmission Operator, and
Transmission Owner that (1) has operational authority or control over Facilities with
established Interconnection Reliability Operating Limits (IROLs), or (2) has established
protection systems or operating guides to mitigate IROL violations, shall provide its
personnel identified in Requirement R1 or Requirement R2 with emergency
operations training using simulation technology such as a simulator, virtual
technology, or other technology that replicates the operational behavior of the BES.
[Violation Risk Factor: Medium] [Time Horizon: Long-term Planning]
4.1. A Reliability Coordinator, Balancing Authority, Transmission Operator, or
Transmission Owner that did not previously meet the criteria of Requirement R4,
shall comply with Requirement R4 within 12 months of meeting the criteria.

M4. Each Reliability Coordinator, Balancing Authority, Transmission Operator, and
Transmission Owner shall have available for inspection training records that provide
evidence that personnel identified in Requirement R1 or Requirement R2 completed

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PER-005-2 — Operations Personnel Training

training that includes the use of simulation technology, as specified in Requirement
R4.
M4.1

R5.

Each Reliability Coordinator, Balancing Authority, Transmission Operator, and
Transmission Owner shall have available for inspection training records that
provide evidence that personnel identified in Requirement R1 or Requirement
R2 completed training that included the use of simulation technology, as
specified in Requirement R4, within 12 months of meeting the criteria of
Requirement R4.

Each Reliability Coordinator, Balancing Authority, and Transmission Operator shall use
a systematic approach to develop and implement training for its identified Operations
Support Personnel on how their job function(s) impact those BES company-specific
Real-time reliability-related tasks identified by the entity pursuant to Requirement R1
part 1.1. [Violation Risk Factor: Medium] [Time Horizon: Long-term Planning]
5.1 Each Reliability Coordinator, Balancing Authority, and Transmission Operator
shall conduct an evaluation each calendar year of the training established in
Requirement R5 to identify and implement changes to the training.

M5. Each Reliability Coordinator, Balancing Authority, and Transmission Operator shall
have available for inspection evidence that Operations Support Personnel completed
training in accordance with its systematic approach. This evidence may be documents
such as training records showing successful completion of training. Documentation of
training shall include employee name and date of training.
M5.1 Each Reliability Coordinator, Balancing Authority, and Transmission Operator
shall have available for inspection evidence (such as instructor observations,
trainee feedback, supervisor feedback, course evaluations, learning
assessments, or internal audit results) that it performed an evaluation each
calendar year, as specified in Requirement R5 part 5.1.
R6.

Each Generator Operator shall use a systematic approach to develop and implement
training to its personnel identified in Applicability Section 4.1.5.1 of this standard, on
how their job function(s) impact the reliable operations of the BES during normal and
emergency operations. [Violation Risk Factor: Medium] [Time Horizon: Long-term
Planning]
6.1. Each Generator Operator shall conduct an evaluation each calendar year of the
training established in Requirement R6 to identify and implement changes to the
training.

M6. Each Generator Operator shall have available for inspection evidence that its
applicable personnel completed training in accordance with its systematic approach.
This evidence may be documents such as training records showing successful
completion of training. Documentation of training shall include employee name and
date of training.

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PER-005-2 — Operations Personnel Training

M6.1 Each Generator Operator shall have available for inspection evidence (such as
instructor observations, trainee feedback, supervisor feedback, course
evaluations, learning assessments, or internal audit results) that it performed an
evaluation each calendar year, as specified in Requirement R6 part 6.1.
C. Compliance
1.

Compliance Monitoring Process
1.1. Compliance Enforcement Authority
As defined in the NERC Rules of Procedure, “Compliance Enforcement Authority”
means NERC or the Regional Entity in their respective roles of monitoring and
enforcing compliance with the NERC Reliability Standards.
1.2. Evidence Retention
The following evidence retention periods identify the period of time an entity is
required to retain specific evidence to demonstrate compliance. For instances
where the evidence retention period specified below is shorter than the time
since the last audit, the compliance enforcement authority may ask an entity to
provide other evidence to show that it was compliant for the full-time period
since the last audit.
Each Reliability Coordinator, Balancing Authority, Transmission Operator
Transmission Owner, and Generator Operator shall keep data or evidence to
show compliance for three years or since its last compliance audit, whichever
time frame is greater, unless directed by its Compliance Enforcement Authority
to retain specific evidence for a longer period of time as part of an investigation.
If a Reliability Coordinator, Balancing Authority, Transmission Operator
Transmission Owner, or Generator Operator is found non-compliant, it shall
keep information related to the non-compliance until found compliant.
The Compliance Enforcement Authority shall keep the last audit records and all
requested and submitted subsequent audit records.
1.3. Compliance Monitoring and Assessment Processes:
Compliance Audit
Self-Certification
Spot Checking
Compliance Investigation
Self-Reporting
Complaint
1.4. Additional Compliance Information
None

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PER-005-2 — Operations Personnel Training

D. Regional Variances
None.
E. Interpretations
None.
F. Associated Documents
None.

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PER-005-2 — Operations Personnel Training

Table of Compliance Elements
R#

Time Horizon

VRF

Violation Severity Levels
Lower VSL

R1

Long-term
Planning

Medium

None

Moderate VSL
The Reliability Coordinator,
Balancing Authority, or
Transmission Operator failed
to review or update, if
necessary, its BES companyspecific Real-time reliabilityrelated task list each calendar
year. (1.1.1.)
OR
The Reliability Coordinator,
Balancing Authority, or
Transmission Operator, failed
to evaluate its training
program each calendar year
to identify needed changes to
its training program(s). (1.4)

High VSL
The Reliability Coordinator,
Balancing Authority, or
Transmission Operator failed to
use a systematic approach to
develop and implement a training
program. (R1)
OR
The Reliability Coordinator,
Balancing Authority, or
Transmission Operator failed to
design and develop training
materials based on the BES
company-specific Real-time
reliability-related task lists. (1.2)

Severe VSL
The Reliability Coordinator,
Balancing Authority, or
Transmission Operator failed to
create a BES company-specific
Real-time reliability-related task
list. (1.1.)
OR
The Reliability Coordinator,
Balancing Authority, or
Transmission Operator failed to
deliver training based on the BES
company-specific Real-time
reliability-related task lists. (1.3)

OR
The Reliability Coordinator,
Balancing Authority, or
Transmission Operator, failed
to implement the identified
changes to the training
program(s). (1.4.)

R2

Long-term
Planning

Medium

None

The Transmission Owner
failed to review or update, if
necessary, its companyspecific Real-time reliability-

The Transmission Owner failed to
use a systematic approach to
develop and implement a training
program. (R2)

The Transmission Owner failed to
create a BES company-specific
Real-time reliability-related task
list. (2.1.)
OR

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PER-005-2 — Operations Personnel Training
related task list each calendar
year. (2.1.1.)
OR
The Transmission Owner
failed to evaluate its training
program each calendar year
to identify needed changes to
its training program(s). (2.4)

OR
The Transmission Owner failed to
design and develop training
materials based on the BES
company-specific Real-time
reliability-related task lists. (2.2)

The Transmission Owner failed to
deliver training based on the BES
company-specific Real-time
reliability-related task lists. (2.3)

OR
The Transmission Owner
failed to implement the
identified changes to the
training program(s). (2.4.)

R3

Long-term
Planning

High

None

The Reliability Coordinator,
Balancing Authority,
Transmission Operator, or
Transmission Owner verified
the capabilities of at least 90%
but less than 100% of its
personnel identified in
Requirements R1 or
Requirement R2 to perform
all of their assigned BES
company-specific Real-time
reliability-related tasks. (R3)

The Reliability Coordinator,
Balancing Authority,
Transmission Operator, or
Transmission Owner verified the
capabilities of at least 70% but
less than 90% of its personnel
identified in Requirements R1 or
Requirement R2 to perform all of
their assigned BES companyspecific Real-time reliabilityrelated tasks. (R3)

The Reliability Coordinator,
Balancing Authority,
Transmission Operator, or
Transmission Owner verified the
capabilities of less than 70% of its
personnel identified in
Requirements R1 or Requirement
R2 to perform all of their
assigned BES company-specific
Real-time reliability-related tasks.
(R3)

OR
The Reliability Coordinator,
Balancing Authority,
Transmission Operator, or
Transmission Owner failed to
verify the capabilities of its
personnel identified in
Requirements R1 or Requirement

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PER-005-2 — Operations Personnel Training
R2 to perform each new or
modified task within six months
of making a modification to its
BES company-specific Real-time
reliability-related task list. (3.1)
R4

Long-term
Planning

Medium

None

None

None

The Reliability Coordinator,
Balancing Authority,
Transmission Operator, or
Transmission Owner that meet
the criteria of Requirement R4
did not provide its personnel
identified in Requirement R1 or
Requirement R2 with emergency
operations training using
simulation technology such as a
simulator, virtual technology, or
other technology that replicates
the operational behavior of the
BES. (R4)
OR
The Reliability Coordinator,
Balancing Authority,
Transmission Operator, or
Transmission Owner did not
provide its personnel identified in
Requirement R1 or Requirement
R2 with emergency operations
training using simulation
technology such as a simulator,
virtual technology, or other
technology that replicates the
operational behavior of the BES
within twelve months of meeting
the criteria of Requirement R4.
(R4.1)

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PER-005-2 — Operations Personnel Training

R5

Long-term
Planning

Medium

None

The Reliability Coordinator,
Balancing Authority, or
Transmission Operator failed
to evaluate its training
established in Requirement
R5 each calendar year. (5.1)

The Reliability Coordinator,
Balancing Authority, or
Transmission Operator failed to
develop training for its
Operations Support Personnel.
(R5)

The Reliability Coordinator,
Balancing Authority, or
Transmission Operator failed to
implement training for its
Operations Support Personnel.
(R5)

OR
The Reliability Coordinator,
Balancing Authority, or
Transmission Operator
developed training but failed to
use a systematic approach. (R5)
R6

Long-term
Planning

Medium

None

The Generator Operator failed
to evaluate its training
established in Requirement
R6 each calendar year. (6.1)

The Generator Operator failed to
develop training for its personnel.
(R6)
OR

The Generator Operator failed to
implement the training for its
personnel identified in
Requirement R6. (R6)

The Generator Operator
developed training but failed to
use a systematic approach. (R6)

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Application Guidelines
Guidelines and Technical Basis
Requirement R1 and R2:
Any systematic approach to training will determine: 1) the skills and knowledge needed to
perform BES company-specific Real-time reliability-related tasks; 2) what training is needed to
achieve those skills and knowledge; 3) if the learner can perform the BES company-specific
Real-time reliability-related task(s) acceptably in either a training or on-the-job environment;
and 4) if the training is effective, and make adjustments as necessary.
Reference #1: Determining Task Performance Requirements

The purpose of this reference is to provide guidance for a performance standard that describes
the desired outcome of a task. A standard for acceptable performance should be in either
measurable or observable terms. Clear standards of performance are necessary for an
individual to know when he or she has completed the task and to ensure agreement between
employees and their supervisors on the objective of a task. Performance standards answer the
following questions:
How timely must the task be performed?
Or
How accurately must the task be performed?
Or
With what quality must it be performed?
Or
What response from the customer must be accomplished?
When a performance standard is quantifiable, successful performance is more easily
demonstrated. For example, in the following task statement, the criteria for successful
performance is to return system loading to within normal operating limits, which is a number
that can be easily verified.
Given a System Operating Limit violation on the transmission system, implement the
correct procedure for the circumstances to mitigate loading to within normal operating
limits.
Even when the outcome of a task cannot be measured as a number, it may still be observable.
The next example contains performance criteria that is qualitative in nature, that is, it can be
verified as either correct or not, but does not involve a numerical result.
Given a tag submitted for scheduling, ensure that all transmission rights are assigned to
the tag per the company Tariff and in compliance with NERC and NAESB standards.

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Application Guidelines
Reference #2: Systematic Approach to Training References:

The following list of hyperlinks identifies references for the NERC Standard PER-005 to assist
with the application of a systematic approach to training:
(1) DOE-HDBK-1078-94, A Systematic Approach to Training
http://www.publicpower.org/files/PDFs/DOEHandbookTrainingProgramSystematicAppr
oach.pdf
(2) DOE-HDBK-1074-95, January 1995, Alternative Systematic Approaches to Training,
U.S. Department of Energy, Washington, D.C. 20585 FSC 6910
http://www.catagle.com/112-1/download_php-spec_DOE-HDBK-107495_003254_1.htm
(3) ADDIE – 1975, Florida State University
http://www.nwlink.com/~donclark/history_isd/addie.html
(4) DOE Standard - Table-Top Needs Analysis
DOE-HDBK-1103-96
http://energy.gov/sites/prod/files/2013/06/f2/hdbk1103.pdf
Reference #3: Recognized Operator Training Topics

See Appendix A – Recognized Operator Training Topics within the NERC System Operator
Certification Program Manual.
http://www.nerc.com/pa/Train/SysOpCert/Documents/SOC_Program_Manual_February_2012
_Final.pdf
Reference #4: Definitions of Simulation and Simulators

Georgia Institute of Technology – Modeling & Simulation for Systems Engineering
http://www.pe.gatech.edu/conted/servlet/edu.gatech.conted.course.ViewCourseDetails?COUR
SE_ID=840
University of Central Florida – Institute for Simulation & Training
Just what is "simulation" anyway (or, Simulation 101)?
And what about "modeling"?
But what does IST do with simulations?
http://www.ist.ucf.edu/overview.htm

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Application Guidelines

Rationale:

During development of this standard, text boxes were embedded within the standard to explain
the rationale for various parts of the standard. Upon BOT approval, the text from the rationale
text boxes was moved to this section.
Rationale for System Operator:
The definition of the existing NERC Glossary Term “System Operator" has been modified to
remove Generator Operator (GOP) in response to Project 2010-16.
The term “System Operator” contains another NERC Glossary term “Control Center”, which was
approved by FERC on November 22, 2013. The inclusion of GOPs within the approved definition
of Control Center does not bring GOPs into the System Operator definition. The System
Operator definition specifies that it only applies to Balancing Authority (BA), Transmission
Operator (TOP) or Reliability Coordinator (RC) personnel.
The modifications to the definition of “System Operator” do not affect other standards; see the
PER-005-2 White Paper, which cross checks System Operator with other NERC Standards.
Rationale for Operations Support Personnel:
The term Operations Support Personnel is used to identify those support personnel of
Reliability Coordinators (RC), Balancing Authorities (BA), or Transmission Operators (TOP) that
FERC identified in Order No. 693.
Rationale for TO:
Extending the applicability to TOs is necessary to address the FERC directive that the ERO
develop formal training requirements for local transmission control center operator personnel.
In Order No. 742 at P 62, the Commission clarified its understanding that local control center
personnel “exercise control over a significant portion of the Bulk-Power System under the
supervision of the personnel of the registered transmission operator. The supervision may take
the form of directive specific step-by-step instructions and at other times may take the form of
the implementation of predefined operating procedures. In all cases, the Commission continued,
the local transmission control center personnel must understand what they are required to do in
the performance of their duties to perform them effectively on a timely basis. Thus, omitting
such local transmission control center personnel from the PER-005-1 training requirements
creates a reliability gap.” See FERC Order 693 at P 1343 and 1347.
Rationale for GOP:
Extending the applicability to Generator Operators (GOPs) that have dispatch personnel at a
centrally located dispatch center is necessary to address the FERC directive that the ERO
develop specific requirements addressing the scope, content and duration appropriate for
certain GOP personnel. The Commission explains in Order No. 693 at P 1359 that “although a
generator operator typically receives instructions from a balancing authority, it is essential that
generator operator personnel have appropriate training to understand those instructions,
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Application Guidelines
particularly in an emergency situation in which instructions may be succinct and require
immediate action.” Order No. 742 further clarified that the directive “applies to generator
operator personnel at a centrally-located dispatch center who receive direction and then
develop specific dispatch instructions for plant operators under their control. Plant operators
located at the generator plant site are not required to be trained in PER-005-2.” Based on the
FERC order, this applicability section clarifies which GOP personnel are subject to the standard.
Rationale for changes to R2:
Transmission Owners personnel at local transmission control centers have been added to the
PER standard and are subject to Requirements R2, R3 and R4 of PER-005-2. The reason for
adding Transmission Owners is to address Order No. 693 and Order No. 742 FERC directives to
include local transmission control center operator personnel.
Rationale for R3:
This Requirement was brought forward from the previous version with the addition of
Transmission Owners. It provides an entity with an opportunity to create a baseline from which
to assess training needs as it develops a systematic approach.
Rationale for changes to R4:
The requirement mandates the use of specific training technologies. It does not require training
on Interconnection Reliability Operating Limits (IROLs). The standard allows entities that gain
operational authority or control over a Facility with IROLs or established protection systems or
operating guides to mitigate IROL violations within 12 months to comply with Requirement R4
to provide them sufficient time to obtain simulation technology.
The requirement to provide a minimum of 32 hours of Emergency Operations training has been
removed since the appropriate number of hours would be identified as part of the systematic
approach in Requirement R1 and Requirement R2 through the analysis phase and outlined in a
continuous education section of their training program. Any additional hours may be
duplicative or repetitive for the entity in providing training to its personnel. Requirement R4.1
covers the FERC directive for the creation of an implementation plan for simulation technology.
Rationale for R5:
This is a new requirement applicable to Operations Support Personnel. In FERC Order No. 742,
the Commission noted that NERC, in developing Reliability Standard PER-005-1, did not comply
with the directive in FERC Order No. 693 to expand the applicability of training requirements to
include operations planning and operation support staff who carry out outage planning and
assessments and those who develop System Operating Limits (SOL), Interconnection Reliability
Operating Limits (IROL), or operating nomograms for Real-time operations. This requirement
contemplates that entities will look to the systematic approach already developed under
Requirement R1. The entity can use the list created from Requirement R1 and select the BES
company-specific Real-time reliability-related tasks with which Operations Support Personnel
are involved.

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Application Guidelines
Rationale for R6:
This requirement requires the training of certain GOP dispatch personnel on how their job
function(s) impact the reliable operations of the BES during normal and emergency operations.
This requirement mandates the use of a systematic approach which allows for each entity to
tailor its training to the needs of its organization.
This is a new requirement applicable to certain GOPs as described in the applicability section.
In FERC Order No. 742, the Commission noted that in developing proposed Reliability Standard
PER-005-1, NERC did not comply with the directive in FERC Order No. 693 to expand the
applicability of training requirements to include GOPs centrally-located at a generation dispatch
center with a direct impact on the reliable operation of the BES. The Commission acknowledged
that the training for GOPs need not be as extensive as the training for TOPs and BAs. FERC also
stated that the systematic approach to training methodology is flexible enough to build on
existing training programs by validating and supplementing the existing training content, where
necessary, using systematic methods.
Version History
Version

Date

Action

1

2/10/2009

Adopted by the NERC Board of
Trustees

1

11/18/2010

FERC Approved

1

8/26/2013

Updated VSLs based on June 24, 2013
approval.

2

2/6/2014

Adopted by the NERC Board of
Trustees

2

6/19/2014

FERC Approved

Change Tracking

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