Program Management and Fiscal Operations (PMFO) Feedback Surveys

OMB Control Number: 0970-0401

Expiration Date: 5/31/2021

PMFO Conference Feedback Survey

Thank you for participating in the [insert event name]. To help ensure the quality of our services, we ask that you complete the following feedback survey. This brief survey is voluntary, and all feedback will be kept private. To further protect your privacy please refrain from including personally identifiable information in open-ended responses.

Please note that some survey items use a multi-point scale. If you are taking the survey on your phone, you may have to scroll down to see the entire scale. When finished, click the "Submit" button at the bottom of the final page to record your responses. You are free to move throughout the survey and change responses until you click "Submit".

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Public reporting burden for this collection of information is estimated to average approximately 10 minutes per response, including the time for reviewing instructions, gathering and maintaining the data needed, and reviewing the collection of information.

An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number.

Overall Conference Feedback

1. What is your primary organizational affiliation?

• Head Start / Early Head Start grantee

• HS / EHS Childcare Partnership grantee

• Child care program (non-Head Start)

• Federal/Regional Office

• Regional Training / Technical Assistance Network

• Other ______________________

2. What is your primary role within your organization?

• Director

• Assistant Director / Associate Director

• CFO

• Board of Directors / Tribal Council

• Manager/Coordinator

• Family Advocate / Family Services

• Policy Council

• Federal/Regional Office Staff (specify title) __________________

• Regional Training / Technical Assistance Network Staff (specify title) ____________________

• Other ____________________

Q3. How many years have you served in this role?

• Less than 1 year

• 1 to 4 years

• 5 to 9 years

• 10 or more years

Q4. Please select your level of agreement with the following statements about the conference overall:

	Strongly agree	Agree	Disagree	Strongly disagree	Don't know / NA
The conference deepened my knowledge of the topics presented.
The content of the conference was relevant to my work.
The information presented was respectful, non-judgmental, and supportive of diverse populations (i.e., free from stereotypes or bias).
The content of the conference was inclusive of diverse cultural experiences and backgrounds.
The conference provided me with knowledge of available resources.
I learned something during this conference that I plan to use in my work.
I plan to share the information received during this conference with others.

Q5. Please let us know whether you found the content presented during this conference to be too simple, too advanced, or just about right.

• Far too advanced

• A bit too advanced

• About right

• A bit too simple

• Far too simple

Q6. Before this conference, my knowledge of the content/topics addressed can be best described as…

• No knowledge

• Minimal knowledge

• Moderate knowledge

• A high level of knowledge

Q7. After this conference, my knowledge of the content/topics addressed can be best described as…

• No knowledge

• Minimal knowledge

• Moderate knowledge

• A high level of knowledge

Q8. In thinking about the conference overall, please identify one concept or skill you learned that you will use in your work.

Q9. Is there anything that you expected to learn during this conference that you didn’t?

Q10. Please select your overall level of agreement with the following statements regarding the presenters and the materials made available to you throughout this conference:

	Strongly agree	Agree	Disagree	Strongly disagree	Don't know / NA
The presenter(s) were knowledgeable in the content area(s).
*The presenter(s) were responsive to participants’ questions.
*The presenter(s) were effective in engaging participants.
*I found the presentation materials easy to read and understand.
*The resources provided during the training were relevant and useful for my work.
The presenter(s) conveyed important constructs effectively.

* Two of these four items will be randomly chosen for each participant using our survey program’s random question generator.

Q11. I was satisfied with the overall quality of this conference.

• Strongly agree

• Agree

• Disagree

• Strongly disagree

Q12. [For those who disagree or strongly disagree] What about the conference detracted from your satisfaction?

Q13. How could this conference be more inclusive of or responsive to diverse audiences?

Q14. Other comments:

Session Specific Feedback

Reviewer’s Note: The following stock question blocks may be customized and used to provide feedback regarding individual sessions led by PMFO or other collaborators on an as-needed basis. These questions avoid the need for individual session surveys, reducing overall participant burden.

The following questions are specific to content delivered by the PMFO and [insert other collaborators] through [insert number] distinct sessions at this event. Please select the session you attended.

• <<insert session name>> <<time, presenter>>

• <<insert session name>> <<time, presenter>>

• <<insert session name>> <<time, presenter>>

• <<insert session name>> <<time, presenter>>

• <<insert session name>> <<time, presenter>>

[The two-question series below will be displayed for each session selected.]

[Session name and time.]

Q16. I was satisfied with the overall quality of this session.

• Strongly agree

• Agree

• Disagree

• Strongly disagree

• Don't know / Not applicable

Q17. Please identify one concept or skill you learned that you will use in your work.

PMFO Conference Feedback Survey 9.10.2019 Page 9 of 9