Published 30-Day Notice

Published 30-day FRN (12-27-2017).docx

Collection of Qualitative Feedback through Focus Groups

Published 30-Day Notice

OMB: 1615-0126

Document [docx]
Download: docx | pdf

[Federal Register Volume 82, Number 247 (Wednesday, December 27, 2017)]

[Notices]

[Pages 61319-61320]

From the Federal Register Online via the Government Publishing Office [www.gpo.gov]

[FR Doc No: 2017-27809]



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DEPARTMENT OF HOMELAND SECURITY


U.S. Citizenship and Immigration Services


[OMB Control Number 1615-0126]



Agency Information Collection Activities; Extension, Without

Change, of a Currently Approved Collection: Collection of Qualitative

Feedback through Focus Groups


AGENCY: U.S. Citizenship and Immigration Services, Department of

Homeland Security.


ACTION: 30-Day notice.


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SUMMARY: The Department of Homeland Security (DHS), U.S. Citizenship

and Immigration Services (USCIS) will be submitting the following

information collection request to the Office of Management and Budget

(OMB) for review and clearance in accordance with the Paperwork

Reduction Act of 1995. The purpose of this notice is to allow an

additional 30 days for public comments.


DATES: The purpose of this notice is to allow an additional 30 days for

public comments. Comments are encouraged and will be accepted until

January 26, 2018. This process is conducted in accordance with 5 CFR

1320.10.


ADDRESSES: Written comments and/or suggestions regarding the item(s)

contained in this notice, especially regarding the estimated public

burden and associated response time, must be directed to the OMB USCIS

Desk Officer via email at [email protected]. All submissions

received must include the agency name and the OMB Control Number 1615-

0126 in the subject line.

You may wish to consider limiting the amount of personal

information that you provide in any voluntary submission you make. For

additional information please read the Privacy Act notice that is

available via the link in the footer of http://www.regulations.gov.


FOR FURTHER INFORMATION CONTACT: USCIS, Office of Policy and Strategy,

Regulatory Coordination Division, Samantha Deshommes, Chief, 20

Massachusetts Avenue NW., Washington, DC 20529-2140, Telephone number

(202) 272-8377 (This is not a toll-free number; comments are not

accepted via telephone message.). Please note contact information

provided here is solely for questions regarding this notice. It is not

for individual case status inquiries. Applicants seeking information

about the status of their individual cases can check Case Status

Online, available at the USCIS website at http://www.uscis.gov, or call

the USCIS National Customer Service Center at (800) 375-5283; TTY (800)

767-1833.


SUPPLEMENTARY INFORMATION:


Comments


The information collection notice was previously published in the

Federal Register on September 29, 2017 at 82 FR 45604, allowing for a

60-day public comment period. USCIS did not receive any comment in

connection with the 60-day notice.

You may access the information collection instrument with

instructions, or additional information by visiting the Federal

eRulemaking Portal site at: http://www.regulations.gov and enter USCIS-

2012 -0004 in the search box. Written comments and suggestions from the

public and affected agencies should address one or more of the

following four points:

(1) Evaluate whether the proposed collection of information is

necessary for the proper performance of the functions of the agency,

including whether the information will have practical utility;

(2) Evaluate the accuracy of the agency's estimate of the burden of

the


[[Page 61320]]


proposed collection of information, including the validity of the

methodology and assumptions used;

(3) Enhance the quality, utility, and clarity of the information to

be collected; and

(4) Minimize the burden of the collection of information on those

who are to respond, including through the use of appropriate automated,

electronic, mechanical, or other technological collection techniques or

other forms of information technology, e.g., permitting electronic

submission of responses.


Overview of This Information Collection


(1) Type of Information Collection Request: Extension, Without

Change, of a Currently Approved Collection.

(2) Title of the Form/Collection: Collection of Qualitative

Feedback through Focus Groups.

(3) Agency form number, if any, and the applicable component of the

DHS sponsoring the collection: No Agency Form Number; USCIS.

(4) Affected public who will be asked or required to respond, as

well as a brief abstract: Primary: Individuals or households; Business

or other for-profit. The information collection activity will garner

qualitative customer and stakeholder feedback in an efficient, timely

manner, in accordance with the Administration's commitment to improving

service delivery. By qualitative feedback USCIS means information that

provides useful insights on perceptions and opinions, but not responses

to statistical surveys that yield quantitative results that can be

generalized to the population of study. This feedback will provide

information on customer and stakeholder perceptions, experiences and

expectations, provide an early warning of issues with service, and/or

focus attention on areas where communication, training, or changes in

operations might improve delivery of products or services. These

collections will allow for ongoing, collaborative and actionable

communications between the Agency and its customers and stakeholders

and contribute directly to the improvement of program management.

Feedback collected under this generic clearance will provide useful

information, but it will not be generalized to the overall population.

This data collection will not be used to generate quantitative

information that is designed to yield reliably actionable results, such

as monitoring trends over time or documenting program performance.

(5) An estimate of the total number of respondents and the amount

of time estimated for an average respondent to respond: The estimated

total number of respondents for the information collection is 3,000 and

the estimated hour burden per response is 1.5 hours.

(6) An estimate of the total public burden (in hours) associated

with the collection: The total estimated annual hour burden associated

with this collection is 4,500 hours.

(7) An estimate of the total public burden (in cost) associated

with the collection: The estimated total annual cost burden associated

with this collection of information is $0.


Dated: December 20, 2017.

Samantha Deshommes,

Chief, Regulatory Coordination Division, Office of Policy and Strategy,

U.S. Citizenship and Immigration Services, Department of Homeland

Security.

[FR Doc. 2017-27809 Filed 12-26-17; 8:45 am]

BILLING CODE 9111-97-P





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