Information Collection

OIT Customer Satisfaction Survey – Problem Ticket

IC 216429 under ICR 201804-0917-001 · OMB 0917-0036.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0917-0036 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Form 0917-0036 OIT Customer Satisfaction Survey – Problem Ticket	Form and Instruction
0917-0036 OIT Customer Satisfaction Survey – Problem Ticket OMB Form No 0917-0036-14, 2015.docx	Form and Instruction
0917-0036 OIT Customer Satisfaction Survey – Problem Ticket (scree OIT Customer Satisfaction Survey- Problem Ticket.pdf	Form and Instruction
OMB No 0917-0036-14 OIT Customer Satisfaction Survey- Service Ticket.doc OMB No. 0917-0036, Mini-Supporting Statement for OIT Customer Satisfaction Survey – Problem Ticket	IC Document

IC Title:

OIT Customer Satisfaction Survey â Problem Ticket

Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	0917-0036	OIT Customer Satisfaction Survey â Problem Ticket	OMB Form No 0917-0036-14, 2015.docx		Yes	Yes	Fillable Fileable
Form and Instruction	0917-0036	OIT Customer Satisfaction Survey â Problem Ticket (screen shot)	OIT Customer Satisfaction Survey- Problem Ticket.pdf		Yes	Yes	Fillable Fileable

Line of Business: Health

Subfunction: Health Care Services

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 500

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Requested	Previously Approved
Annual Number of Responses for this IC	500	500
Annual IC Time Burden (Hours)	42	42
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
OMB No. 0917-0036, Mini-Supporting Statement for OIT Customer Satisfaction Survey â Problem Ticket	OMB No 0917-0036-14 OIT Customer Satisfaction Survey- Service Ticket.doc	05/06/2015

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.