iAppointment

Social Security Benefits Application

iAppointment Screen Package

iAppointment

OMB: 0960-0618

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iAppointment
Usability Center Screen Design Package
August 5, 2010
Table of Contents
1. Cannot Process ........................................................................................................................................................2
1.1. Allowed to continue to iAppointment ..................................................................................................................2
1.2. Denied from iAppointment ..................................................................................................................................3
2. Welcome iAppointment ...........................................................................................................................................4
2.1. Paperwork Reduction Act Info Popup.................................................................................................................4
3. Information1 iClaim..................................................................................................................................................5
3.1. Live in US ...........................................................................................................................................................5
3.2. Not Live in US ....................................................................................................................................................6
4. Information2 .............................................................................................................................................................7
5. Closeout:...................................................................................................................................................................8
5.1. User said Yes to SSI ..........................................................................................................................................8
5.2. User said No to SSI ............................................................................................................................................9
6. Appointment 1 - 30339 ........................................................................................................................................... 10
6.1. show map ......................................................................................................................................................... 11
6.2. hidden map....................................................................................................................................................... 11
6.3. Phone Extension_ToolTip ................................................................................................................................ 11
7. Calendar June 15 ................................................................................................................................................... 12
7.1. Regular ............................................................................................................................................................. 12
7.2. All Possible Times ............................................................................................................................................ 13
7.3. No Times Available .......................................................................................................................................... 14
8. Verify ....................................................................................................................................................................... 15
8.1. In-office............................................................................................................................................................. 15
8.2. Phone ............................................................................................................................................................... 16
9. Confirmation – Phone ............................................................................................................................................ 17
9.1.1. SSI-Yes .................................................................................................................................................... 17
9.1.2. SSI-No ...................................................................................................................................................... 18
9.2. In-office............................................................................................................................................................. 19
9.2.1. SSI-Yes .................................................................................................................................................... 19
9.2.2. SSI-No ...................................................................................................................................................... 20

1

1. Cannot Process
1.1. Allowed to continue to iAppointment
Shown to users who are allowed to access the iAppointment application

2

1.2. Denied from iAppointment
Shown to users who are not able to use the iAppointment application

3

2. Welcome iAppointment

2.1. Paperwork Reduction Act Info Popup

4

3. Information1 iClaim
3.1. Live in US

5

3.2. Not Live in US

6

4. Information2
All appointment types shown here. Only those options for which a user is eligible (based on age) would be presented.

7

5. Closeout:
5.1. User said Yes to SSI

8

5.2. User said No to SSI

9

6. Appointment 1 - 30339

10

6.1. show map

6.2. hidden map

6.3. Phone Extension_ToolTip

11

7. Calendar June 15
7.1. Regular
Example of what a calendar might look like.

12

7.2. All Possible Times
Example of what a calendar would look like if every appointment slot were available.

13

7.3. No Times Available
Shown if there are no appointments available at the selected office.

14

8. Verify
8.1. In-office

15

8.2. Phone

16

9. Confirmation – Phone
9.1.1. SSI-Yes

17

9.1.2. SSI-No

18

9.2. In-office
9.2.1. SSI-Yes

19

9.2.2. SSI-No

20


File Typeapplication/pdf
AuthorFujitsu
File Modified2010-08-18
File Created2010-08-18

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