Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery - APHIS

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Form PPQ 2 Quality Management Survey	Form	New	Available
0377 SS Part B 20181129.pdf	Supporting Statement B	Uploaded 2018-11-29	Available
0377 71 20181129.xls	Supplementary Document	Uploaded 2018-11-29	Available
Generic Clearance Submission Template Final.doc	Supplementary Document	Uploaded 2011-07-24	Available
0377 ss Part A 20181129.pdf	Supporting Statement A	Uploaded 2018-11-29	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
251269	NLRAD ELR Lab Requirements Survey - SLT	Other-Survey	New
251268	NLRAD ELR Lab Requirements Survey - Private	Other-survey	New
251125	NLRAD ELR SAHO CX Survey - SLT (Revised)	Other-survey	New
251087	PPQ Citrus Nursery Stock Protocol (CNSP) - Business	Other-survey	New
251086	PPQ Citrus Nursery Stock Protocol (CNSP) - SLT	Other-Discussion Group	New
249198	APHIS PPQ ACE Help Desk Customer Satisfaction Survey	Other-survey	New
248658	NLRAD ELR SAHO CX Survey - Private Sector	Other-survey	New
248656	NLRAD ELR SAHO CX Survey - SLT	Other-survey	New
245150	NAHMS Sheep 2023 Needs Assessment - Private Sector	Other-Online Needs Assessment	New
245149	NAHMS Sheep 2023 Needs Assessment - SLT	Other-Online Needs Assessment	New
243411	NAHMS Sheep 2023 Needs Assessment - SLT	Other-Online Needs Assessment	New
243409	NAHMS Sheep 2023 Needs Assessment - Private Sector	Other-Online Needs Assessment	New
243041	NAHMS Bison 2022 Needs Assessment - State, Local, Tribal Gov't	Other-Online Needs Assessment	New
243040	NAHMS Bison 2022 Needs Assessment - Private Sector	Other-Online Needs Assessment	New
234238	Traveler Outreach Site Intercept Survey	Other-In-Person Survey	New
234237	Accredited Veterinarian Survey on National Veterinary Acceditation Program Orientation	Other-Online Survey	New
234236	Plant Protection and Quarantine; Stakeholder/Customer Satisfaction Survey	Form	New	Quality Management Survey
234235	ePermits Applicant Satisfaction Survey - Private Sector	Other-Online Survey	New
234233	APHIS Events Registry		New
234232	APHIS Events Registry - Federal		New
234231	APHIS Events Registry - Private Sector		New
234230	Internet Survey: "Your Thoughts on the National Veterinary Accredition Program Reference Giude"	Other-Online Survey	New
234229	NAHMS Swine 2020 Needs Assessment - Private Sector	Other-Online Needs Assessment	New
234228	NAHMS Swine 2020 Needs Assessment - State, local, and tribal governments	Other-Online Needs Assessment	New
234207	Highly Pathogenic Avian Influenza (HPAI) Emergency Response Responder Feedback Survey - Private Sector	Other-Online Survey	New
234206	Highly Pathogenic Avian Influenza (HPAI) Emergency Response Responder Feedback Survey - State, local, and traibal governments	Other-Online Survey	New
234205	NAHMS Feedlot Cattle Health, Antimicrobial Use and Stewardship	Other-Online Survey	New
234204	Public Service Announcement/Messaging for Virulent Newcastle Disease	Other-Survey/Script	New
234203	Customer Satisfaction Survey; Pet Bird Quarantine Business Process Improvement Project	Other-Online Survey	New

ICR Details

OMB Control No: 0579-0377	ICR Reference No: 201811-0579-006
Status: Historical Active	Previous ICR Reference No: 201508-0579-004
Agency/Subagency: USDA/APHIS	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery - APHIS
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 02/14/2019
Retrieve Notice of Action (NOA)	Date Received in OIRA: 11/29/2018
Terms of Clearance: If the agency renews this ICR in the future, they are reminded to use the supporting statement template without any modifications. Addtionally, to request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	02/28/2022	36 Months From Approved	02/28/2019
Responses	70,000	0	70,000
Time Burden (Hours)	17,500	0	17,500
Cost Burden (Dollars)	0	0	0

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Abstract: This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	83 FR 42459	08/22/2018
30-day Notice:	Federal Register Citation:	Citation Date:
	83 FR 59354	11/23/2018
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 29

table that charts list of burden

IC Title	Form No.	Form Name
APHIS Events Registry
APHIS Events Registry - Federal
APHIS Events Registry - Private Sector
APHIS PPQ ACE Help Desk Customer Satisfaction Survey
Accredited Veterinarian Survey on National Veterinary Acceditation Program Orientation
Customer Satisfaction Survey; Pet Bird Quarantine Business Process Improvement Project
Highly Pathogenic Avian Influenza (HPAI) Emergency Response Responder Feedback Survey - Private Sector
Highly Pathogenic Avian Influenza (HPAI) Emergency Response Responder Feedback Survey - State, local, and traibal governments
Internet Survey: "Your Thoughts on the National Veterinary Accredition Program Reference Giude"
NAHMS Bison 2022 Needs Assessment - Private Sector
NAHMS Bison 2022 Needs Assessment - State, Local, Tribal Gov't
NAHMS Feedlot Cattle Health, Antimicrobial Use and Stewardship
NAHMS Sheep 2023 Needs Assessment - Private Sector
NAHMS Sheep 2023 Needs Assessment - Private Sector
NAHMS Sheep 2023 Needs Assessment - SLT
NAHMS Sheep 2023 Needs Assessment - SLT
NAHMS Swine 2020 Needs Assessment - Private Sector
NAHMS Swine 2020 Needs Assessment - State, local, and tribal governments
NLRAD ELR Lab Requirements Survey - Private
NLRAD ELR Lab Requirements Survey - SLT
NLRAD ELR SAHO CX Survey - Private Sector
NLRAD ELR SAHO CX Survey - SLT
NLRAD ELR SAHO CX Survey - SLT (Revised)
PPQ Citrus Nursery Stock Protocol (CNSP) - Business
PPQ Citrus Nursery Stock Protocol (CNSP) - SLT
Plant Protection and Quarantine; Stakeholder/Customer Satisfaction Survey	PPQ 2	Quality Management Survey
Public Service Announcement/Messaging for Virulent Newcastle Disease
Traveler Outreach Site Intercept Survey
ePermits Applicant Satisfaction Survey - Private Sector

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	70,000	70,000	0	0	0	0
Annual Time Burden (Hours)	17,500	17,500	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government:

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 11/29/2018

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