0703-AADY_SSA_FinalX

SUPPORTING STATEMENT - PART A

Navy Ombudsman – 0703-XXXX

1. Need for the Information Collection

Ombudsmen act as a liaison between the Navy command/activity and the command’s families. Authorities to collect this information:

• 10 U.S.C. 1588, Authority to accept certain voluntary services authorizes Voluntary services to be provided for programs providing services to members of the armed forces and the families of such members, including Family support programs.

• OPNAVINST 1750.1G, NAVY FAMILY OMBUDSMAN PROGRAM authorizes commanding officers to ensure that data from the ombudsman monthly/quarterly worksheets are entered in the automated ombudsman data collection system at https://ombudsmanregistry.cnic.navy.mil.

• OPNAV 5380.1C, ACCEPTANCE AND USE OF VOLUNTARY SERVICES IN THE NAVY authorizes voluntary services provided through, or in association with, the Navy Retired Activities Program, Navy Family Ombudsman Program, and family readiness groups.

• DoDI 1100.21, Voluntary Services in the Department of Defense authorizes Volunteer orientation and training to familiarize volunteers with the organization and their assigned duties.

2. Use of the Information:

The need for the Navy Ombudsman Program information collection is to solicit and select a spouse for the volunteer Ombudsman position in Navy components. Ombudsmen act as a liaison between the Navy command/activity and the command’s families. An ombudsman is the spouse of an active duty or Selected Reserve member of the command, enlisted or officer. This requirement can be waived if, after a diligent search, no appropriate spouse volunteer is available. Family members, civilian employees affiliated with the command, and active duty service members may be considered for a waiver.

As part of the selection process, prospective Ombudsmen will be notified of the request for an interview by either the commanding officer or another member of the Command Support Team. Prospective Ombudsmen may be interviewed by phone, or in person with the commanding officer. The formatted guideline for interview questions has been provided with this packet for OMB clearance. Commanding officer(s) will have some discretion in their interview questions, but they must adhere to the approved outline.

After the selection process, the selected Ombudsman will be appointed by the commanding officer. The Ombudsman volunteer file must be created and maintained by the command. The file contains a copy of the appointment letter, volunteer resume, and training records and must be maintained for three years after an ombudsman leaves the command. Once an Ombudsman receives the appointment letter and has accepted the Ombudsman position, they officially become an Ombudsman.

3. Use of Information Technology

Currently, interviews are done in person or via telephone. Interviewers may record interview responses electronically on a computer. We estimate that 75% of responses will be recorded electronically.

4. Non-duplication

The information obtained through this collection is unique and is not already available for use or adaption from another cleared source.

5. Burden on Small Businesses

This information collection does not impose a significant economic impact on a substantial number of small businesses or entities.

6. Less Frequent Collection

The frequency of collection of this information is based on the availability of vacant volunteer Ombudsman positions. Data cannot be collected less frequently.

7. Paperwork Reduction Act Guidelines

This collection of information does not require collection to be conducted in a manner inconsistent with the guidelines delineated in 5 CFR 1320.5(d)(2).

8. Consultation and Public Comments

Part A: PUBLIC NOTICE

A 60-Day Federal Register Notice for the collection published on Monday, October 1, 2018. The 60-Day FRN citation is 83 FRN 49372. No comments were received during the 60-Day Comment Period.

A 30-Day Federal Register Notice for the collection published on Wednesday, February 20, 2019. The 30-Day FRN citation is 84 FRN 5063

Part B: CONSULTATION

No additional consultation apart from soliciting public comments through the 60-Day Federal Register Noticed was conducted for this submission.

9. Gifts or Payment

No payments or gifts are being offered to respondents as an incentive to participate in the collection.

10. Confidentiality

The Privacy Act Statement is provided to the prospective Ombudsman prior to—or at the time of—the interview. A copy of the Privacy Act Statement has been provided with the collection instrument for OMB review.

The Privacy Impact Assessment (PIA) for the Fleet and Family Readiness systems (FFRS) has been included with this submission as a supplementary document. It can also be found at http://www.doncio.navy.mil/uploads/Summary_CNIC_FFRS_PIA_07-28-2016.pdf

A copy of the SORN (N01750-1, Navy Family Ombudsman Registry) has been provided with this submission as a supplementary document. It can also be found at http://dpcld.defense.gov/Privacy/SORNsIndex/DOD-wide-SORN-Article-View/Article/570331/n01750-1/

Volunteer files containing a copy of the appointment letter, volunteer resume, and training records must be maintained for three years after an ombudsman leaves the command.

11. Sensitive Questions

No questions considered sensitive are being asked in this collection.

12. Respondent Burden and its Labor Costs

a. Estimation of Respondent Burden

1. Interview

a. Number of Respondents 4,500

b. Number of Responses per Respondent: 1

c. Number of Total Annual Responses: 4,500

d. Response Time: 30 minutes

e. Respondent Burden Hours: 2,250

2. Total Submission Burden

a. Total Number of Respondents: 4,500

b. Total Number of Annual Responses: 4,500

c. Total Respondent Burden Hours: 2,250

b. Labor Cost of Respondent Burden

1. Interview

a. Number of Total Annual Responses: 4,500

b. Response Time: 30 Minutes

c. Respondent Hourly Wage: $24.69

d. Labor Burden per Response $12.35

e. Total Labor Burden: $55,575.00

2. Overall Labor Burden

a. Total Number of Annual Responses: 4,500

b. Total Labor Burden: $55,575.00

Note: The burden hours and total amount of labor cost avoidance for responding to the announcement, Interview and Volunteer Agreement Form, is derived by using the 2017 average volunteer hourly rate of $24.69 per hour, according to Independent Sector www.independentsector.org, a coalition of leading nonprofits, foundations and corporations whose mission is to strengthen not-for-profit initiative, philanthropy and citizen action.

13. Respondent Costs Other Than Burden Hour Costs

There are no annualized costs to respondents other than the labor burden costs addressed in Section 12 of this document to complete this collection.

14. Cost to the Federal Government

a. Labor Cost to the Federal Government

1. Interview

a. Number of total Annual Responses: 4,500

b. Processing Time Per Response: 30 minutes

c. Hourly Wage of Worker(s) processing Responses: $20.48

d. Cost to Process Each Response: $10.24

e. Total Cost to Process Responses: $46,080

2. Overall Labor Burden to Federal Government

a. Total Number of Annual Responses: 4,500

b. Total Labor Burden: $46,080

Note: The burden hours and total amount of labor cost avoidance for processing the Application, Interview and Volunteer Agreement Form is derived by using the GS General Schedule Pay Calculator GS-7 Step 2, https://www.federalpay.org/gs/calculator

b. Operational and Maintenance Costs

1. Equipment: $0

2. Printing: $0

3. Postage: $0

4. Software Purchases: $0

5. Licensing Costs: $0

6. Other: $40,000

7. Total: $40,000

NOTE: The estimated annual cost to the Federal Government is $40,000. This estimate is based on the Server fees and associated task orders for maintenance and updating the ombudsman registry as changes occur. All cost is included in the Operational and Maintenance Cost of the contract.

1. Total Operational and Maintenance Costs: $40,000

2. Total Labor Cost to the Federal Government: $46,080

3. Total Cost to the Federal Government: $86,080

15. Reasons for Change in Burden

This is a new collection with a new associated burden.

16. Publication of Results

The results of this information collection will not be published.

17. Non-Display of OMB Expiration Date

We are not seeking approval to omit the display of the expiration date of the OMB approval on the collection instrument.

18. Exceptions to “Certification for Paperwork Reduction Submissions”

We are not requesting any exemptions to the provisions stated in 5 CFR 1320.9.