Education and Training Services Branch Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0920-1050 can be found here:

Documents and Forms

Document Name Document Type
Education and Training Services Branch Customer Satisfaction Survey Form
ETSB Customer Satisfaction Survey Att_ 2_ETSB_2019_Cust_Sat_Survey Screenshots.docx Form
0920-1050 Customer Service GenIC Clearance_ETSB2019.docx Request for Approval IC Document
Att_3__ETSB_2019_Cust_Sat_Survey_Invitation_Email.docx Invitation Email IC Document

Information Collection (IC) Details

IC Title:	Education and Training Services Branch Customer Satisfaction Survey	Agency IC Tracking Number:	0920-1050-19BGD

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	none	ETSB Customer Satisfaction Survey	Att_ 2_ETSB_2019_Cust_Sat_Survey Screenshots.docx		Yes	Yes	Fillable Fileable

Line of Business: Workforce Management

Subfunction: Training and Employment

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 200	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	200	200
Annual IC Time Burden (Hours)	17	17
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Request for Approval	0920-1050 Customer Service GenIC Clearance_ETSB2019.docx	06/06/2019
Invitation Email	Att_3__ETSB_2019_Cust_Sat_Survey_Invitation_Email.docx	06/06/2019

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.