CDC-INFO IVR Satisfaction Survey (for Individual Respondents Who Inquire by Phone)

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0920-1050 can be found here:

Documents and Forms

Document Name Document Type
CDC-INFO IVR Satisfaction Survey (for Individual Respondents Who Inquire by Phone) Form and Instruction
Interactive Voice Response Survey (English language) 20190716_2019 CDC-INFO IVR Survey.docx Form and Instruction
Interactive Voice Response Survey (Spanish language) 20190716_2019 CDC-INFO IVR Survey_Spanish.docx Form and Instruction
Generic Clearance Submission Template_2019_IVR_Survey_Individual Respondents_20190705.docx Template with Project Description IC Document

Information Collection (IC) Details

IC Title:	CDC-INFO IVR Satisfaction Survey (for Individual Respondents Who Inquire by Phone)	Agency IC Tracking Number:	0920-19BKS-2

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	n/a	Interactive Voice Response Survey (English language)	20190716_2019 CDC-INFO IVR Survey.docx		Yes	Yes	Fillable Fileable
Form and Instruction	n/a	Interactive Voice Response Survey (Spanish language)	20190716_2019 CDC-INFO IVR Survey_Spanish.docx		Yes	Yes	Fillable Fileable

Line of Business: Health

Subfunction: Consumer Health and Safety

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 33,100	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	33,100	33,100
Annual IC Time Burden (Hours)	1,103	1,103
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Template with Project Description	Generic Clearance Submission Template_2019_IVR_Survey_Individual Respondents_20190705.docx	07/26/2019

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.