Testing of Web Survey Design and Administration for CMS Experience of Care Surveys (CMS-10694)
New collection (Request for a new OMB Control Number)
No
Regular
Approved with change
11/05/2019
04/18/2019
table that charts list comparision
Inventory as of this Action
Requested
Previously Approved
11/30/2022
36 Months From Approved
75,250
0
0
17,000
0
0
928,200
0
0
Response rates for population surveys have been steadily declining, raising concerns among researchers and policy makers about the future of survey research as it exists currently. Seeking to counteract this trend, remain at the cutting edge of survey research, and work within the constraints of ever-shrinking budgets, an increasing number of federal surveys have been exploring the use of web components in their data collection efforts.
This generic clearance request is for web methodological research, âTesting of Web Survey Design and Administration for CMS Experience of Care Surveys.â This generic clearance request encompasses an array of research activities to add web administration protocols to a series of surveys conducted by the Centers for Medicare & Medicaid Services (CMS). This request seeks burden hours to allow CMS and its contractors to conduct cognitive in-depth interviews, focus groups, pilot tests, and usability studies to support a variety of methodological studies around web modes of data collection. The administration of web-based surveys should be more economical than employing strictly traditional modes (mail-only, phone-only, and mixed-mode that includes mail with phone follow-up of non-respondents), but there are challenges that must be addressed to ensure valid, reliable data are collected. All of these challenges will be explored in this package across a variety of settings. The CMS vision for this research is to ensure that we can continue to collect quality data using more innovative, efficient, and analytically powerful modes of data collection. This research is aimed at a broad audience of those affected by CMS programs such as Emergency Department Experience of Care (EDPEC), Fee-for-Service (FFS) Consumer Assessment of Healthcare Providers and Systems (CAHPS), Hospital CAHPS (HCAHPS), Medicare Advantage and Prescription Drug (MA & PDP) CAHPS, Home Health (HH) CAHPS, Hospice CAHPS, In-Center Hemodialysis (ICH) CAHPS, the Health Outcomes Survey (HOS), and the Medicare Advantage and Part D Plan Disenrollment Reasons surveys.
This effort will move CMS towards more innovative approaches for data collection with the hope of reducing burden and costs of data collection while improving response rates.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Form CMS-10694 Mail Survey Questionnaire
Comment and Response Summary.docx
GenIC #6: In-Center Hemodialysis (ICH) Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Web Mode Experiment