Evaluating the Pilot Los Angeles Public Library Sensor Loan Program

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LA Public Library Loan Instruments

Evaluating the Pilot Los Angeles Public Library Sensor Loan Program

OMB: 2080-0083

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TITLE OF INFORMATION COLLECTION: Evaluating the Pilot Los Angeles Public Library Sensor Loan Program (OMB Control Number 2080-0083; EPA ICR Number 2521.25)


INSTRUMENT: A copy of the surveys used in this collection are provided below.



  1. Survey of End Users


EPA Form Number: EPA6000-005


SURVEY


Los Angeles Public Library Air Quality Sensor Loan Program


Thank you for checking out the Los Angeles Public Library’s new air quality sensors!

Can you help us by providing some feedback on your experience using these sensors?


This loan program is a first-of-its kind pilot program between the Los Angeles Public Library system and the U.S. Environmental Protection Agency. Your feedback on your experience using these air quality sensors is extremely important to us. It will be used to see if we should continue and expand this type of program. The information provided will remain confidential, and you will not be contacted unless you tell us you would like to be contacted to provide more feedback or to receive the results of this program. There is space on the final page to provide contact information. This page can be removed from the rest of the survey to keep your responses anonymous.

INSTRUCTIONS:

Please answer questions to the best of your ability. If you were not the main user of the air sensor you checked out, please answer on behalf of the main user, to the best of your ability. You may skip questions if you do not know the answer or are uncomfortable answering any question.

QUESTIONS:

  1. How many people used the air sensor checked out to you?

0 1 2-4 5-15 >15

  1. Who used the air sensor checked out to you? (check all that apply)



Myself No one Another member of my household

Someone outside of my household



  1. Who outside of your household used the air sensor? (check all that apply)



Another family member A friend or colleague A school group or teacher

A community group A faith-based organization

Other (please indicate) __________________________________________



  1. What is the age of the person/people who used the sensor the most? (select one)

0-10 years old 11-14 years old 15-19 years old 20-25 years old 26-39 years old 40-62 years old 63+ years old


  1. Why did you check out an air sensor from the library? (select all that apply)

to learn about air quality near a pollution source in my community (like a factory or highway)

to provide data to decision makers (like a school official, city council, air district, etc.)

to make a change in my community

to reduce my (or my family’s) exposure to air pollution

to learn more about air sensors and air quality

to conduct research or an experiment

to check on air quality inside my home, office, school, or another indoor environment

to compare air quality between locations (such as at my home vs. near downtown, etc.)

Other __________________________________________________________________

  1. Where was the air sensor used (check all that apply)?

at school or daycare at work at home at a place of worship at a park or sports field

near a busy road, port, railroad, or other location with lots of traffic

near a facility (like a gas station, autobody shop, refinery, etc.)

while moving (in a car, walking, biking, on public transport, etc.)

Other ___________________________________________________________________



  1. How do you plan to use the air quality data you gathered? (check all that apply)

To present the data to a decision-maker (such as a school official, supervisor, city official, etc.)

To present the data to a group (such as a community group, neighbors, a classroom, etc.)

To request a change be made to reduce air pollution (such as changes in policy or behavior, etc.)

To make changes in my personal routine to reduce exposure (such as where or when I exercise, etc.)

To reduce my own impact on air quality (such as changing how I clean my home, driving less, burning less wood, smoking less, etc.)

To convince someone else to reduce their impact on air quality

For a school project

For a research project

Other __________________________________________________



If you would like to tell us more about how you plan to use your data, please do so here: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________



  1. How often did you use the air sensor? (select one)



Never Once Rarely Multiple times a day Daily Often Always



  1. If you answered “never” “once” or “rarely” what are the reasons you did not use it often? (select all that apply)

I couldn’t get the sensor to work I didn’t have time It wasn’t useful Someone else had it I lost it I didn’t feel like using it I thought the sensor would be different I only needed to use it once or twice Other

Please use the space below to tell us more about why you did not use the sensor often: __________________________________________________________________

  1. How easy was it to use the sensor? (select one)

1 = Very difficult

2 = Somewhat difficult

3 = Neither easy, nor difficult

4 = Easy

5 = Very easy

Impossible: I could not use the sensor

  1. How clear were the written instructions? (select all that apply)

1 = Very unclear

2 = Somewhat unclear

3= Clear

4 = Very clear

5 = Extremely clear

I did not receive written instructions

I lost the instructions



  1. How could we improve the instructions? (select all that apply)



More pictures and diagrams

More text

Use a video

More hands-on instruction at the library

Make the written information easier to understand

Make the air sensor easier to use

Translate into another language (please tell us which language): ____________________

Other ____________________________________



If you would like to tell us more about your experience using the instructions or your recommendations for improving the instructions, please do so here: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________



  1. Did you need help from the library while the sensor was checked out to you? (select one)



No, I didn’t need any help

I needed help but found the answers myself (through a friend, website, trial and error)

I needed help but did not ask for it

I needed help and got help from the library

I asked for help from the library but did not get help

I got help from the library but it was not enough



  1. How much did you learn about air pollution from participating in the air sensor loan program? (select one)



Nothing A little A moderate amount A lot



  1. How did using the sensor make you feel about your ability to reduce your exposure to air pollution?



More able to reduce exposure Did not affect my ability to reduce exposure Less able to reduce exposure Other (please explain): _____________________



  1. Did you understand this sensor only measures particulate matter pollution?

Yes No I don’t know what that means

  1. Are you interested in using sensors that measure other types of pollutants?

Yes, I would like to measure these pollutants (please list)_______________________

___________________________________________________________________________

Yes, but I don’t know which pollutants

No

I don’t know

  1. Please rate how easy or difficult it was to access the data you collected?

1 = Very difficult

2 = Somewhat difficult

3 = Neither easy, nor difficult

4 = Easy

5 = Very easy

I was not able to access the data

  1. Please rate how easy or difficult it was to understand the data you collected?

1 = Very difficult

2 = Somewhat difficult

3 = Neither easy, nor difficult

4 = Easy

5 = Very easy

I was not able to understand the data



  1. How did you hear about the air sensor loan program? (select all that apply)

a librarian

a flier at the library

a flier in the community (where?) ____________________________________________

Social media (please list) ___________________________________________________

Email

a website _______________________________________________________________

a friend

a colleague

a teacher

a student

someone in my community

a member of my faith-based community

Other ___________________



  1. Do you have any recommendations for improving this loan program? ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________



  1. Is there anything else you’d like to tell us about your experience using these air sensors (difficulties, how you used the data, etc.)?



______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________




OPTIONAL: SOLICITING INTEREST IN FOCUS GROUP

Thank you for providing feedback on your experience using air quality sensors! We may form a small focus group to get more in-depth feedback from people who borrowed an air sensor. Participation would be completely voluntary and unpaid. If you would be interested in providing more feedback through a focus group, please provide your first name and a way to contact you.

Please separate this page from your completed survey if you would like your answers to the survey to be anonymous.


First Name: _________________________________________________________________________


Email Address: ________________________________________________________________________


Phone Number: ( ____ )______________________





OPTIONAL: RECEIVING RESULTS OF THIS PROGRAM

Thank you for providing feedback on your experience using air quality sensors! We will be analyzing the results of surveys collected from people who used the sensors and from participating librarians and will write a report of the findings. If you would like to receive a copy of the report, please provide your email address. If you do not have an email address, please provide your phone number and someone will contact you to obtain a mailing address.

Please separate this page from your completed survey if you would like your answers to the survey to be anonymous.


First Name: _________________________________________________________________________


Email Address: _______________________________________________________________________


Phone Number: ( ____ )_______________________





  1. Survey of Librarians



EPA Form Number: EPA6000-006


SURVEY


Los Angeles Public Library Air Quality Sensor Loan Program


Thank you for helping pilot the Los Angeles Public Library Air Quality Sensor Loan Program!

Can you help us by providing some feedback on your experience with this program?


This loan program is a first-of-its kind pilot program between the Los Angeles Public Library system and the U.S. Environmental Protection Agency. Your feedback on your experience loaning these sensors to library patrons is extremely important to us. It will be used to see if we should continue and expand this type of program, will help us understand and address some of the barriers and challenges you may have encountered, as well as help us make improvements to the training, technical support, and instructional materials used. The information provided will remain confidential, and you will not be contacted unless you tell us you would like to be contacted to provide more feedback or to receive the results of this program. There is space on the final page to provide contact information. This page can be removed from the rest of the survey to keep your responses anonymous.

INSTRUCTIONS:

Please answer questions to the best of your ability. You may skip questions if you do not know the answer or if you are uncomfortable answering any question.

QUESTIONS:

  1. Which training did you attend (select all that apply)?



The training conducted by the US Environmental Protection Agency The training conducted by other librarians I did not attend any training



  1. Please rate your confidence level in responding to a library patron asking you the following questions. Select one answer for each question.


  1. What are some types of air pollutants?


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident


  1. What is PM2.5 and PM10?


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident

  1. Where does PM2.5 come from?


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident


  1. How can I reduce my exposure to PM2.5?


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident


  1. Please rate how confident you would feel helping library patrons in the following scenarios (select one for each scenario):


  1. A patron is concerned about pollution from a freeway near their home and asks if the library’s sensors could help them measure the pollution.


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident


  1. Providing a demonstration on how to use the sensor.


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident


  1. A library patron who has checked out a sensor calls and tells you they cannot get the sensor to work (for example, trouble charging, seeing the screen, or hearing it work) and asks for your help.


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident

  1. A library patron who has checked out a sensor calls and asks how to access the data they collected (for example, can’t access the web portal, see data, download data, or open and manipulate a downloaded data file).


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident

  1. Explaining possible reasons for the differences in air pollution levels measured by a sensor vs levels reported by another source of data (such as a monitor from the South Coast Air Quality Management District or AirNow).


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident



  1. If a library patron were to ask you where to find information about air pollution levels in their community, where would you tell them to go for information (select all that apply)?


South Coast Air Quality Management District’s website AirNow website A Weather app A private air sensor data website (like PurpleAir) Other (please list) _______________________________________________________________________


  1. Did you understand this sensor only measures particulate matter pollution?

Yes No I don’t know what that means

  1. Are you interested in loaning sensors that measure other types of pollutants?

Yes, I would like to loan sensors that measure these pollutants (please name): ___________________________________________________________________________

Yes, but I don’t know which pollutants

No

I don’t know

  1. Please indicate how difficult was it for you to learn to use the sensor? (select one)

1 = Very difficult

2 = Slightly Difficult

3 = Neither easy, nor difficult

4 = Easy

5 = Very easy

I could not learn how to use the sensor.


  1. How difficult was it for a typical library patron to learn to use the sensor? (select one)

1 = Very difficult

2 = Slightly Difficult

3 = Neither easy, nor difficult

4 = Easy

5 = Very easy

library patrons could not learn to use the sensor
I don’t know

  1. Did you notice if certain groups of users had a harder time using the sensor than other groups?

No

Yes, the following groups seemed to have a harder time (please list or explain):

_______________________________________________________________

_______________________________________________________________

  1. Did you notice if certain groups of users seemed interested in the sensor, but tended to not check them out (i.e. asked about them, but seemed concerned about learning how to use them, or concerned about other challenges?)

No, I did not experience this

Some people asked about the sensors but did not check them out, but there was no pattern

Yes, the following groups seemed to be interested but did not tend to check the sensors out (please list or explain):

_______________________________________________________________

_______________________________________________________________



  1. How helpful was the sensor quick start guide? (select one)

Not helpful at all A little helpful Very helpful I did not receive the quick start guides I lost the quick start guides

  1. How clear was the sensor quick start guide? (select all that apply)



It was very easy to follow the instructions

It was a little easy to follow the instructions

It was challenging to follow the instructions

The quick start guide did not help at all



  1. How could we improve the sensor quick start guide? (select all that apply)



More pictures and diagrams

More text

Use a video

More hands-on instruction at the library

Make the text easier to understand

Make the air sensor easier to use

Translate into another language (specify which languages): ___________________ _____________________________________________________________________

Other ____________________________________


  1. How helpful was the environmental education curriculum you received? (select one)

Not helpful at all A little helpful Very helpful I did not receive the curriculum I lost the curriculum

  1. How could we improve the curriculum? ________________________________________

_________________________________________________________________________

_________________________________________________________________________

_________________________________________________________________________



  1. Please rate how satisfied you are with the training you received on air quality and sensors? (select one)

1 = Dissatisfied

2 = Slightly dissatisfied

3 = Somewhat satisfied

4 = Satisfied

5 = Very satisfied


  1. Overall, how prepared did you feel to start and implement the loan program? (select one)

1 = Very unprepared

2 = Moderately unprepared

3 = Moderately prepared

4 = Prepared

5 = Very prepared


  1. If you encountered difficulty with the sensors or had questions from library patrons or other librarians you needed help answering, how satisfied are you with the amount of technical support you received? (select one)


1 = Dissatisfied

2 = Slightly dissatisfied

3 = Somewhat satisfied

4 = Satisfied

5 = Very satisfied

Not applicable


  1. Overall, how satisfied are you with the pilot sensor loan program (select one)?


1 = Dissatisfied

2 = Slightly dissatisfied

3 = Somewhat satisfied

4 = Satisfied

5 = Very satisfied


  1. How much would you support continuing the pilot program as a permanent part of the library’s offerings? (select one)


I strongly support continuing this program I somewhat support continuing this program I do not support continuing this program I would support continuing this program but do not want to be involved


  1. Which statement best reflects how you feel about the amount of time expended on the following aspects of the pilot loan program? (select one per item)


  1. Amount of time spent on the pilot program, overall:


1 = I would have liked to have spent a lot more time on this

2 = I needed a little more time on this

3 = The time spent was just right

4 = I spent a little too much time on this

5 = I spent way too much time on this

I did not spend any time on this


  1. Amount of time spent getting trained on air quality and sensors (including time you spent on your own becoming familiar with the sensors):


1 = I would have liked to have spent a lot more time on this

2 = I needed a little more time on this

3 = The time spent was just right

4 = I spent a little too much time on this

5 = I spent way too much time on this

I did not spend any time on this



  1. Amount of time spent preparing for the start of the loan program (setting up loan procedures, preparing materials, training other librarians, etc):



1 = I would have liked to have spent a lot more time on this

2 = I needed a little more time on this

3 = The time spent was just right

4 = I spent a little too much time on this

5 = I spent way too much time on this

I did not spend any time on this

About how many hours total did you spend on this activity? _________________________

  1. Amount of time spent training community members on air quality and sensor use:

1 = I would have liked to have spent a lot more time on this

2 = I needed a little more time on this

3 = The time spent was just right

4 = I spent a little too much time on this

5 = I spent way too much time on this

I did not spend any time on this

About how many hours total did you spend on this activity? _________________________

  1. Amount of time spent troubleshooting sensor operation with library patrons or other librarians:


1 = I would have liked to have spent a lot more time on this

2 = I needed a little more time on this

3 = The time spent was just right

4 = I spent a little too much time on this

5 = I spent way too much time on this

I did not spend any time on this

About how many hours/week did you spend on this activity? _________________________

  1. Amount of time spent answering questions from library patrons or other librarians about air quality or sensor data:

1 = I would have liked to have spent a lot more time on this

2 = I needed a little more time on this

3 = The time spent was just right

4 = I spent a little too much time on this

5 = I spent way too much time on this

I did not spend any time on this

About how many hours/week did you spend on this activity? _________________________

  1. Amount of time spent on other tasks related to the pilot sensor loan program not captured above (Please also explain what these tasks were.):


1 = I would have liked to have spent a lot more time on this

2 = I needed a little more time on this

3 = The time spent was just right

4 = I spent a little too much time on this

5 = I spent way too much time on this

I did not spend any time on this

About how many hours/week did you spend on these other activities? _________________

Explanation: ________________________________________________________________


  1. How did your library let patrons know about the sensor loan program?


______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________



  1. Which age group seemed most interested in using the sensors?


Children (0-12) Teens (13-18) College Students Adults (19-61) Seniors (62+)


  1. What was the most successful, creative, or interesting use of the sensors that you heard of?

______________________________________________________________________________

______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________


  1. Did you hear of sensor users changing their personal behavior or advocating for policy change (such as reducing wood burning, changing to a less polluted walking route, or presenting data to decision makers)? If yes, please share some examples.


_____________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________


  1. What were the greatest challenges in implementing the loan program?


______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________


  1. Based on your personal experience and your interaction with library patrons using the sensor, complete this sentence: “The sensor was great, but I really wished it _____:”


______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________



  1. What recommendations do you have for improving the loan program (for instance, amount or type of training, time spent training, instructions or curriculum, resource list, train-the-trainer program, advertising, etc)?


______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________


  1. Now that the pilot loan period is complete, is there any support you still need on the sensors, training, or the data?





______________________________________________________________________________


______________________________________________________________________________


______________________________________________________________________________



OPTIONAL: SOLICITING INTEREST IN FOCUS GROUP

Thank you for providing feedback on your experience loaning air quality sensors! We may form a small focus group to get more in-depth feedback from librarians and people who borrowed an air sensor. Participation would be completely voluntary and unpaid. If you would be interested in providing more feedback through a focus group, please provide your first name and a way to contact you. Please separate this page from your completed survey if you would like your answers to the survey to be anonymous.


First Name: _________________________________________________________________________


Email Address: ________________________________________________________________________


Phone Number: ( )______________________









  1. Survey of Lead Librarians, post-training


EPA Form Number: EPA6000-005


LEAD LIBRARIAN POST TRAINING SURVEY

Los Angeles Public Library Air Quality Sensor Loan Program


Thank you for helping pilot the Los Angeles Public Library Air Quality Sensor Loan Program!

Can you help us by providing some feedback on the training you just received?


This loan program is a first-of-its kind pilot program between the Los Angeles Public Library system and the U.S. Environmental Protection Agency. Your feedback on the quality and content of the training is very important to us. It will be used to determine if additional support is needed to make this pilot a success and to improve the training for future uses. The information you provide will remain anonymous, unless you choose to provide your name and contact information to provide additional feedback (Question __).

INSTRUCTIONS:

Please answer questions to the best of your ability. You may skip questions if you do not know the answer or if you are uncomfortable answering any question.

QUESTIONS:

  1. How would you rate your overall satisfaction with the training? (select one)


Very satisfied Moderately satisfied A little satisfied A little unsatisfied Very unsatisfied


  1. How would you rate your overall satisfaction with the trainers? (select one)


Very satisfied Moderately satisfied A little satisfied A little unsatisfied Very unsatisfied


  1. How would you rate your overall satisfaction with the instructional materials used in the training? (select one)


Very satisfied Moderately satisfied A little satisfied A little unsatisfied Very unsatisfied


  1. Did you practice using the sensors? (select one)



Yes No



  1. If you answered yes to Question 4, how difficult was it to use the sensor? (select one)

Not difficult at all A little difficult Very difficult Impossible

  1. How helpful were the verbal instructions for operating the sensor? (select one)

Not helpful at all A little helpful Very helpful I did not hear the instructions

  1. How clear were the written instructions for operating the sensor (quick start guide)? (select all that apply)



It was very easy to follow the instructions

It was a little easy to follow the instructions

It was challenging to follow the instructions

The instructions did not help at all



  1. How could we improve the quick start guide? (select all that apply)



More pictures and diagrams

More text

Use a video

More hands-on instruction at the library

Make the text easier to understand

Make the air sensor easier to use

Translate into another language (specify which languages): ___________________ _____________________________________________________________________

Other ____________________________________



  1. How helpful was the environmental education curriculum you received? (select one)

Not helpful at all A little helpful Very helpful I did not receive the curriculum I lost the curriculum

  1. How could we improve the curriculum? ________________________________________

_________________________________________________________________________

_________________________________________________________________________

_________________________________________________________________________


  1. How would you feel if the training was web-based and not in-person? (select one)

In-person was essential I prefer in-person, but web-based could also work web-based training would have been just as good as in-person I would prefer web-based I don’t know


  1. How prepared do you feel to train other librarians on the air quality concepts covered in today’s training? (select one)


Very prepared Somewhat prepared A little prepared Not prepared at all


  1. Please rate your confidence level in responding to a library patron asking you the following questions. Select one answer for each question.


  1. What are some types of air pollutants?


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident


  1. What is PM2.5 and PM10?


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident

  1. Where does PM2.5 come from?


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident


  1. How can I reduce my exposure to PM2.5?


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident


  1. Please rate how confident you would feel helping library patrons in the following scenarios (select one for each scenario):


  1. A patron is concerned about pollution from a freeway near their home and asks if the library’s sensors could help them measure the pollution.


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident


  1. Providing a demonstration on how to use the sensor.


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident


  1. A library patron who has checked out a sensor calls and tells you they cannot get the sensor to work (for example, trouble charging, seeing the screen, or hearing it work) and asks for your help.


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident

  1. A library patron who has checked out a sensor calls and asks how to access the data they collected (for example, can’t access the web portal, see data, download data, or open and manipulate a downloaded data file).


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident

  1. Explaining possible reasons for the differences in air pollution levels measured by a sensor vs levels reported by another source of data (such as a monitor from the South Coast Air Quality Management District or AirNow).


1 = Very unconfident

2 = Slightly unconfident

3 = Slightly confident

4 = Moderately confident

5 = Very confident



  1. Do you understand this sensor only measures particulate matter pollution?

Yes No I don’t know what that means


  1. What additional training or support do you need to be able to train other librarians, assist patrons, or otherwise implement the pilot sensor loan program?


______________________________________________________________________


______________________________________________________________________


______________________________________________________________________


______________________________________________________________________


______________________________________________________________________


______________________________________________________________________


  1. What suggestions do you have for improving the training?


______________________________________________________________________


______________________________________________________________________

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