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Hospital Notices: Important Message from Medicare (IM) and Detailed Notice of Discharge (DND) (CMS-10065/10066)

OMB: 0938-1019

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Supporting Statement – Part A Hospital Notices: IM / DND

(CMS-10065/66; OMB #0938-1019)



Introduction


This collection was formerly entitled “Detailed Notice of Discharge (DND) and Supporting Regulations in 42 CFR 405.1206 and 422.622” and has been changed to “Hospital Notices: Important Message from Medicare (IM) and Detailed Notice of Discharge (DND)”. This title change is to display the merger of two collections into one collection going forward.


The Centers for Medicare & Medicaid Services (CMS) requests the renewal of two Office of Management and Budget (OMB) currently approved Medicare notices: the Important Message from Medicare (IM) and the Detailed Notice of Discharge (DND). For the purposes of recognition, we are requesting to combine both currently approved collections (CMS-R-193 and CMS-10066) within this collection as CMS-10065/10066. We will utilize CMS-10065 to represent IM and CMS-10066 to represent DND. Combining the two existing collections into one package will streamline the review process for hospitals, industry, and other interested parties, when reviewing PRA renewals of these notices. The IM and DND are companion notices only ever used in conjunction with one another.


As part of this consolidation to associate CMS-10065 with the IM collection, we would like to mention that CMS-10065 was previously utilized and approved under OMB- 0938-0879. This collection is currently inactive and was discontinued October 31, 2005. We also plan to discontinue CMS R-193 (OMB-0938-0692) upon OMBs approval on this package.


This information collection applies to beneficiaries in Original Medicare and enrollees in Medicare health plans.


For purposes of these provisions;


  • The term “Medicare health plans” includes Medicare Advantage plans and cost plans, and

  • Beneficiaries” refers to Medicare beneficiaries in Original Medicare and “enrollees” refers to Medicare beneficiaries enrolled in Medicare health plans.


  1. Background


The Office of Management and Budget (OMB) previously approved the IM under 0938- 0692 and the DND under 0938-1019. The purpose of the IM is to inform beneficiaries and enrollees of their rights as hospital inpatients and how to request a discharge appeal by a Quality Improvement Organization (QIO) and how to file a request. Consistent

with 42 CFR 405.1205 for Original Medicare and 422.620 for Medicare health plans, hospitals must provide the initial IM within 2 calendar days of admission. A follow-up copy of the signed IM is given no more than 2 calendar days before discharge. The follow-up copy is not required if the first IM is provided within 2 calendar days of discharge.


In accordance with 42 CFR 405.1206 for Original Medicare and 422.622 for Medicare health plans, if a beneficiary/enrollee appeals the discharge decision, the beneficiary/enrollee and the QIO must receive a detailed explanation of the reasons services should end. This detailed explanation is provided to the beneficiary/enrollee using the DND, the second notice included in this renewal package.


  1. Justification


    1. Need and Legal Basis


Section 1866(a)(1)(M) of the Social Security Act (the Act) sets forth the requirements that hospitals notify beneficiaries in inpatient hospital settings of their rights, including their right to appeal a discharge. The authority for the right to an discharge appeal is set forth at Sections 1869(c)(3)(C)(iii)(III) and 1154(a)of the Act.


The IM and DND fulfil the following regulatory requirements:


      • §405.1205 (b) – For all Medicare beneficiaries, hospitals must deliver valid, written notice of a beneficiary's rights as a hospital inpatient, including discharge appeal rights. The hospital must use a standardized notice, as specified by CMS. This is satisfied by IM delivery.

      • §405.1206(e)(1) – When a QIO notifies a hospital that a beneficiary has requested an expedited discharge, the hospital must deliver a detailed notice to the beneficiary as soon as possible but no later than noon of the day after the QIO's notification. This is satisfied by DND delivery.


Additionally, 42 CFR 417.600(b) provides that Medicare health plans must follow these same discharge appeal notification procedures for their enrollees in the covered hospitals:


      • §422.620(b) – For all Medicare Advantage enrollees, hospitals must deliver valid, written notice of an enrollee's rights as a hospital inpatient including discharge appeal rights. The hospital must use a standardized notice, as specified by CMS. This is satisfied by IM delivery.

      • §422.622(e)(1) – When the QIO notifies an MA organization that an enrollee has requested an immediate QIO review, the MA organization must, directly or by delegation, deliver a detailed notice to the enrollee as soon as possible, but no later than noon of the day after the QIO's notification. This is satisfied by DND delivery.


    1. Information Users


Hospitals must deliver a hard copy of the IM to beneficiaries/enrollees at the time of admission, and a follow-up copy of the signed IM must be delivered at or near the time of discharge depending on the length of the hospital stay and timing of first IM delivery.


The beneficiary must be given a paper copy of the signed IM to keep, regardless of whether a paper or electronic version is delivered and whether the signature is digitally captured or manually signed.


If the beneficiary/enrollee decides to appeal, the hospital will deliver a DND to the QIO and beneficiary/enrollee, detailing the rationale for the discharge decision.


    1. Use of Information Technology


A hospital may deliver an IM that is viewed on an electronic screen before signing. A beneficiary/enrollee must be given the option of requesting paper rather than electronic issuance if that is what the beneficiary/enrollee prefers. Regardless of whether a paper or electronic version is delivered, and whether the signature is digitally captured or manually penned, the beneficiary/enrollee must be given a paper copy of the signed IM to keep.


In cases where the beneficiary/enrollee has a representative who is not physically present, hospitals are permitted to deliver the IM by telephone as long as a hard copy is delivered to the representative.


    1. Duplication of Efforts


The requirement that hospitals supply beneficiaries/enrollees in hospitals with advance notice of service discharges does not duplicate any other effort and the information cannot be obtained from any other source.


    1. Small Businesses


These requirements will not adversely affect small businesses.


    1. Less Frequent Collection


Consumer research supports providing information close to the time an individual needs to make a decision. In the case of an individual receiving hospital services, he or she needs to decide whether the services continue to be medically necessary. (Providing the information other than during the receipt of services would significantly reduce the effectiveness.) In addition, providing the notice two days in advance of coverage ending decreases potential financial liability in the event the beneficiary/enrollee wants to appeal. Providing advance notices to less than 100% of all individuals who are facing service discharges would not afford all beneficiaries/enrollees equal protection of their rights.


    1. Special Circumstances


There are no special circumstances to report. No statistical methods will be employed. The regulations at §422.1202(b) and §422.624(c) require that the completed IMs be timely delivered to beneficiaries/enrollees or their representatives. For Medicare enrollees, hospitals are required to deliver the IM on behalf of the plan. Note: CMS holds the Medicare health plan responsible for delivery of all notices, and compliance with the regulations governing this activity.


    1. Federal Register Notice/Outside Consultation


The 60-day notice published in the Federal Register on 2/22/2019 (84 FR 5690).

No comments were received


The 30-day notice published in the Federal Register on 8/26/2019 (84 FR 44622).



    1. Payments/Gifts to Respondent


No payments or gifts is provided to respondents for their participation or involvement within the collection of information.


    1. Confidentiality


Not applicable; CMS does not collect information. The hospital and plan will maintain records of the notices, but those records do not become part of a federal system of records.


    1. Sensitive Questions


Not applicable. We do not ask any question of the enrollee.


    1. Burden Estimates


Annual Burden Estimates


  • The total hourly burden for the IM is: 2,950,417 hours

  • The total hourly burden for the DND is: 40,303 hours

  • The total wage burden for the IM is: $213,315,125

  • The total wage burden for the DND is: $2,913,907


In CY 2016, there were 11,064,063 discharges from Medicare inpatient hospitals. Accordingly, we estimate that 11,064,063 initial IMs were delivered that year.


We estimate that approximately 60%, or 6,638,438 of these beneficiaries, would have also received the follow-up copy of the initial IM.1



1 There are no quantifiable data on follow-up IM delivery. With prior PRA submissions, we estimated that the follow- up IM was likely delivered to 60% of beneficiaries/enrollees receiving an initial copy of the IM. The public has been invited to comment on this approach and the resulting estimate, in prior PRA comment periods. However, no

Consequently, we estimate that hospitals delivered a total of 17,702,500 initial and follow-up IMs to Medicare beneficiaries/enrollees (11,064,063 + 6,638,438) in 2016.


In 2017, Medicare beneficiaries/enrollees2 requested 40,303 discharge appeals3.


Because the DND is only required for beneficiaries/enrollees requesting discharge appeal, we know that in 2017, 40,303 DNDs were delivered.


To arrive at the hourly and wage burdens we made the following assumptions and calculations for the individual notices:


IM hourly burden


Delivering the 17,702,500 IMs to beneficiaries/enrollees results in a total annualized burden of 2,950,417 hours (10 minutes x 17,702,500 IMs/60 minutes).


DND hourly burden


Delivering the 40,303 DNDs to beneficiaries/enrollees results in a total annualized burden of 40,303 hours (1 hour x 40,303 DNDs).


Wages


To derive average costs, we used data from the U.S. Bureau of Labor Statistics’ May 2018 National Occupational Employment and Wage Estimates for all salary estimates (http://www.bls.gov/oes/current/oes_nat.htm). In this regard, the following table presents the mean hourly wage, the cost of fringe benefits (calculated at 100 percent of salary), and the adjusted hourly wage.


Table 1: Cost Estimates



Occupation Title


Occupation Code


Mean Hourly Wage ($/hr)


Fringe Benefit ($/hr)


Adjusted Hourly Wage ($/hr)

Registered nurse

29-1141

$36.30

$36.30

$72.60


As indicated, we are adjusting our employee hourly wage estimates by a factor of 100 percent. This is necessarily a rough adjustment, both because fringe benefits and overhead costs vary significantly from employer to employer, and because methods of


comments were received on the assumption, and we have never received any suggested alternative estimates. Thus, we will continue to use this methodology with this package submission.


2 CMS Fast Facts, July 2018 version.


3 For QIO contract year spanning from August 1, 2017 to July 31, 2018.

estimating these costs vary widely from study to study. Nonetheless, there is no practical alternative, and we believe that doubling the hourly wage to estimate total cost is a reasonably accurate estimation method.


IM wage burden


The cost of IM delivery is $12.05 per notice ($72.30 x 10 minutes/60 minutes). Thus, we estimate a total wage burden of $213,315,125 for the IM ($12.05 x 17,702,500 IMs).


DND wage burden


The cost of DND delivery is $72.30 per notice ($72.30 x 1 hour). Thus we estimate a total wage burden of $2,913,907 for the DND ($72.30 x 40,303 DNDs).


    1. Capital Costs


There are no capital costs associated with this collection.


    1. Cost to Federal Government


There is no cost to the Federal Government for this collection.


    1. Changes to Burden


An increased number of discharge appeal requests is responsible for the increase in our estimated burden of the DND. Reasons for the increases have been attributed to more accurate reporting of the number of discharge appeals requested by beneficiaries and enrollees.


    1. Publication and Tabulation Dates


CMS does not intend to publish data related to the notices.


    1. Expiration Date


CMS will display the expiration date and OMB control number at the bottom of all forms and instructions.


    1. Certification Statement


No exception to any section of the I-83 is requested.

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleSupporting Statement NOMNC and DENC
SubjectSupporting Statement NOMNC and DENC
AuthorCMS/CPC/MEAG/DAP
File Modified0000-00-00
File Created2021-01-15

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