Emerging Leaders Initiatives

Appendix C-2 Feedback Survey

OMB Approval No:_______

Expiration Date:__________

Background Information

1. Your first name <text box>*

2. Your last name <text box>*

3. Preferred e-mail address <text box>*

4. Preferred telephone number <text box>

5. Did you complete and graduate from the Emerging Leaders program in your community? [If no, go to next two questions then exit; otherwise skip to question 8]

   • Yes

   • No

   • Do not know

6. Please tell us why you did not complete or graduate from the program (select all that apply).

   • I became too busy with new business

   • I had to travel too much for business

   • I had a business crisis

   • I had a personal or family emergency

   • I closed the business

   • I did not find value in the program

   • I did not find the program was a good match for me or my business

   • Other (please specify)

7. Please tell us more about why the program was not a right fit for you and/or your business: <text box>

Business Status Updates

If you have operated multiple businesses, please focus this assessment on the business for which you developed a Strategic Growth Action Plan with Emerging Leaders.

8. Please indicate which best describes the current status of the business. [If closed or sold, exit; otherwise go to next]

• The business is operating and I am part or full owner

• The business is operating and I am on staff

• The business has been sold

• The business has been closed

9. Current business name <text box>*

10. Would you like to update the primary business address?

• Yes

• No

11. [If yes to question above] Business address:

    • Business primary street address 1 <text box>

    • Business primary address 2 <text box>

    • Business primary city <text box>

    • Business primary state (select one; dropdown box)

    • Business primary zip code <text box>*

Staff and Curriculum Feedback

12. How valuable did you find the SBA Program Manager in supporting you and/or connecting you with additional resources throughout the initiative?

• Very valuable

• Valuable

• Neutral

• Only slightly valuable

• Not valuable

13. Looking back at your experience, please rate the value of each program component below to you and/or your business?

	Not Valuable	Only slightly Valuable	Neutral	Mostly Valuable	Very Valuable
CEO Mentoring Groups
Connecting with fellow business executives during the class
Live Case presentations by class members
Guest Experts
Assignments and Homework
Feedback on assignments and homework from the instructor
Strategic Growth Action Plan – creating, advising, and presenting

14. How valuable did you find the content of the following curriculum modules?

	Not Valuable	Only slightly Valuable	Neutral	Mostly Valuable	Very Valuable
Module 1: Business & Leadership
Module 2: Finances
Module 3: Sales & Marketing
Module 4: Resources (Human and Financial)

15. What changes, if any, would you make to the content of the curriculum to better support participants in managing and growing a small business?

Module 1: Business and Leadership Content	<text box>
Module 2: Financial Management Content	<text box>
Module 3: Sales and Marketing Content	<text box>
Module 4: Resource Management (human and financial) content	<text box>

Overall Program Feedback

16. Have you done business or worked with any of the connections made from your participation in the program?

	Yes	No	Don’t Know
Instructor
SBA
Guest Experts
Fellow Participants

17. How helpful are the contacts you made during the program in growing your business?

	Not Helpful	Only slightly Helpful	Neutral	Mostly Helpful	Very Helpful
Instructor
SBA
Guest Experts
Fellow Participants

18. Which of your growth plan goals or action steps have you completed since starting the program? <text box>

19. As you continue to implement and revise your Strategic Growth Action Plan, what network-related and educational resources would most help you achieve success?

1. Please rank the following network-related resources, where 1 would most help you achieve success and 8 would least help you achieve success.

• A mentor <text box>

• An advisory group <text box>

• Connections to other alumni <text box>

• Advice from subject matter experts, such as those in HR, finance, marketing, etc. <text box>

• National alumni meetings with training opportunities<text box>

• Regional alumni meetings with training opportunities<text box>

• Local alumni meetings with training opportunities <text box>

• Other: ______<text box>

2. Please rank the following educational resources, where 1 would most help you achieve success and 7 would least help you achieve success.

   • Guidelines to structure and continue CEO mentoring group meetings <text box>

• Live webinars on relevant growth plan or small business topics <text box>

• Library of recorded webinars <text box>

• Library of additional resources, such as books and articles <text box>

• Access to an online learning platform <text box>

• Research on the role of small businesses and economic development

• Other: ______<text box>

20. Looking back on the whole program, how satisfied are you with the experience (curriculum, instruction, staff, other participants)?

• Very satisfied

• Satisfied

• Indifferent, neither dissatisfied nor satisfied

• Somewhat dissatisfied

• Very dissatisfied

21. Do you have any suggestions for how the curriculum or experience could be improved for business executives like you? <Text box>

22. How likely are you to recommend the program to a fellow business executive?

• Very likely

• Likely

• Neither unlikely nor likely

• Somewhat unlikely

• Very unlikely