Group Quarters Operation

2020 Census

GQ Call Scripts 090519

Group Quarters Operation

OMB: 0607-1006

⚠️ Notice: This form may be outdated. More recent filings and information on OMB 0607-1006 can be found here:

2021-11-10 - No material or nonsubstantive change to a currently approved collection
2020-07-02 - No material or nonsubstantive change to a currently approved collection

Document [pdf]

Download: pdf | pdf

D-CS-GA-GQ

OMB No. 0607-1006 Approval Expires 11/30/2021

2020 CENSUS

GROUP QUARTERS ADVANCE CONTACT
FOR NON-SBE GQ
CALLING SCRIPT

(GQ Type Codes: 101, 102, 103, 104, 105, 106,
201, 202, 203, 301, 401, 402, 403, 404, 405, 501,
502, 601, 801, 802, 901, 902, 903, 999)

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

Code
101
102
103
104
105
106
201
202
203
301
401
402
403
404
405
501
502
601
602
701
702
704
706
703
801
802
900
901
902
903
999

GQ Type Codes and Descriptions
Description
Correctional Facilities for Adults
Federal Detention Centers*
Federal Prisons*
State Prisons
Local Jails and Other Municipal Confinement Facilities
Correctional Residential Facilities
Military Disciplinary Barracks and Jails
Juvenile Facilities
Group Homes for Juveniles (non-correctional)
Residential Treatment Centers for Juveniles (non-correctional)
Correctional Facilities Intended for Juveniles
Nursing Facilities/Skilled-Nursing Facilities
Nursing Facilities/Skilled-Nursing Facilities
Other Institutional Group Quarters
Mental (Psychiatric) Hospitals and Psychiatric Units in Other Hospitals
Hospitals with Patients Who Have No Usual Home Elsewhere
In-Patient Hospice Facilities
Military Treatment Facilities with Assigned Patients
Residential Schools for People with Disabilities
College/University Student Housing
College/University Student Housing (owned/leased/managed by a college/university)
College/University Student Housing (owned/leased/managed by a private company/agency)
Military Quarters
Military Quarters
Military Ships**
Service-Based Enumeration (SBE)
Emergency and Transitional Shelters (with Sleeping Facilities) for People Experiencing Homelessness
Soup Kitchens
Regularly Scheduled Mobile Food Vans
Targeted Non-Sheltered Outdoor Locations
Other Non-Institutional Group Quarters
Domestic Violence Shelters**
Group Homes Intended for Adults (non-correctional)
Residential Treatment Centers for Adults (non-correctional)
Maritime/Merchant Vessels**
Workers’ Group Living Quarters and Job Corps Centers
Religious Group Quarters
Living Quarters for Victims of Natural Disaster
Unknown

*Note: HQ Staff only- except those located on American Indian Reservations or in Alaska Native Villages
**Note: Out of Scope GQs

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTRODUCTION
#
1a

Question

Action

If this is the wrong number ask the respondent
on the phone if a second number is available,
call the second number. Go to the Contact
History screen and select the appropriate
attempt number for this call from the Attempt
field.
If this is the wrong number and you are unable
to retrieve a second phone number, go to Not
Complete (located on the Contact History
screen), select the appropriate response, and
end the interview by saying: “Thank you for
your time.” Go to the Contact History screen
and select the appropriate attempt number for
this call from the Attempt field.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#

Question
Hello. My name is (Your name).

Action
Enter into the Contact Name, Contact Title,
and Contact Business Email fields.

I am calling from the U.S. Census Bureau.
We are currently conducting the 2020 Census Go to QUESTION 2a.
and would like to set up an enumeration
appointment for your facility. By
enumeration, I mean we will come to your
facility to count your residents/clients.
I have some questions to ask you about (Say
the GQ NAME listed in the GQ Response
column) at (Say the ADDRESS NUMBER
and STREET NAME or LOCATION
DESCRIPTION listed in the GQ Response
column). Are you the contact person for this
location?
May I have your name, title, and business
email address?

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
2a

To prepare for this census, I need to collect
some information about this facility. I have
just a few questions to ask you. We estimate
this interview will take approximately 15
minutes.
Before we start, I will read you our
confidentiality statement: All of the
information that you provide will remain
confidential. We are conducting the 2020
Census under the authority of Title 13, U.S.
Code, Sections 141, 193, 221 and 223. You
are required by law to respond to the census.
Read if necessary:
This collection of information has been
approved by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number 0607-1006 confirms this
approval.

Read all the information for the GQ and the GQ
contact shown in the GQ Response column to
the contact person, spelling out the GQ Name,
Facility Name, and Street Name or Location
Description (these fields are also listed below).
If any information is incorrect or missing, make
changes in the GQ Update section for the fields
that are available to update. Only minor
spelling changes are permitted to Street Name.
If any of the other address fields have changed,
go to the Contact History screen and update the
Attempt field to Final, and add a Note on the
Edit screen. Enter the information into the Add
Verification form. Then, proceed to QUESTION
16.
GQ Name:
Facility Name:
Loc Address Number:
Loc Street Name:
Loc Apt/Unit:
Location Description:
Loc City:
Loc County:
Loc State:
Loc ZIP Code:
Loc ZIP+4 Code:
Building Name (if applicable):
Building Number (if applicable):

The Census Bureau is required by law to
protect this information (Title 13, U.S. Code,
Section 9). The Census Bureau is not
permitted to publicly release your responses
in a way that could identify anyone. By law,
the Census Bureau can only use responses to
produce statistics. Per the Federal
Cybersecurity Enhancement Act of 2015,
data are protected from cybersecurity risks
through screening of the systems that transmit Contact Name:
data.
Contact Phone Number:
Contact Phone Extension:
Contact Title:
To learn more about our privacy policy and
Contact Business Email:
data protection, please visit our Web site at
census.gov and click on “Data Protection and
(If applicable)
Privacy Policy” at the bottom of the home
2nd Contact Name:
page. This page also includes information
about the collection, storage, and use of these 2nd Contact Phone Number:
records. Click on "System of Records Notices 2nd Contact Phone Extension:
(SORN)" and look for Privacy Act System of 2nd Contact Title:
2nd Contact Business Email:
Records Notice COMMERCE/CENSUS-5,
Decennial Census Program.
Go to QUESTION 2b.
I am going to read you a summary of the
group quarters information that I have. Please
let me know if anything is incorrect, or if any
information is missing.
GQ

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
2b

Question
We currently have the structure at this
address listed as the following type of group
quarters: (Read the GQ Type description
listed in the GQ Update column). Is that
correct?

Action
If Yes, and GQ Type is 501, go to QUESTION
2c.
If Yes, and GQ Type is not 501, go to
QUESTION 2d.
If No, use “GQAC Job Aid: Identify GQ Type
Code” to update GQ Type Code. Then select the
appropriate script for the new GQ Type Code.

Is this student housing owned, leased, or
managed by a college, university, or
seminary? Or, is this student housing owned,
leased, or managed by a private company or
agency, which typically offers "by the bed"
(or single-liability) leases to students?

If owned/leased/managed by a college,
university, or seminary, then update/confirm
that GQ Type is 501.
If owned/leased/managed by a private company,
or agency, then update/confirm that GQ Type is
502.
Go to QUESTION 2d.

What is the maximum number of people who
can live or stay here at this group quarters?

•

If GQ Type Code is 501, 502, 801,
802,901, 902, and 903 the max pop
must include any staff who live or stay
at the GQ.

•

If GQ Type is 901, and the GQ is a
separate staff quarter, the max pop
includes staff only.

•

If GQ Type is 901 and the GQ is a Job
Corp Centers, Workers Group Living
Quarters, or vocation training facility,
the max pop includes staff and residents
in the maximum number.

Update the Max Pop in the GQ Update column.
Go to QUESTION 3.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
3

Question

Action

Will this facility be operating on April 1st,
2020?

If yes, select Y from the GQ Operating field, and
go to QUESTION 4a.

*Note for office staff: Operating refers to
whether residents or clients were living or
staying at the facility on April 1st.

If no, select N from the GQ Operating field, and
end the interview using the statement: “Thank
you very much for your time and participation.
This facility will not be counted during the 2020
Census. Someone from the Census Bureau may
contact you by telephone to verify that we spoke
with you about counting the people (residing
in/served at) this facility.”
Go to Status Code and choose: GQ out-ofscope. Choose Not Operating on Census Day
from the OS Reason field. Click SAVE. Go to
QUESTION 16.
If don’t know, go to QUESTION 5.

If GQ Type is not a correctional facility (103, Enter this information into the Expected Pop
104, 105, or 203), go to QUESTION 4b.
field.
If GQ Type is a correctional facility (103,
104, 105, or 203), then ask:

Go to QUESTION 5.

When the 2020 Census enumeration occurs at
this facility, we request that you exclude any
federal detainees from the population count,
if possible. The particular federal agencies
that have jurisdiction over federal detainees
will report them to the Census Bureau
through separate enumeration procedures, and
we do not want to count them twice. Based
on that guidance, what is the expected
population at this facility on April 1st, 2020?
If you do not know the exact number right
now, please provide an estimate.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
4b

Question
What is the expected population at this
facility on April 1st, 2020? If you do not
know the exact number right now, please
provide an estimate.

Action
•

GQ Type Code is 501, 502, 801, 802,
901, 902, and 903: include any staff
who live or stay at the GQ in this
number.

•

GQ Type is 901, and the GQ is a
separate staff quarter, include staff
only.

•

If GQ Type is 901 and the GQ is a Job
Corp Centers, Workers Group Living
Quarters, or vocation training facility,
include staff and residents in the
expected number.

Enter this information into the Expected Pop
field.
Go to QUESTION 5.
5

Does this group quarters serve males only,
females only, or both males and females?

*Note for office staff: When enumerators
are assigned during the GQE operation, this
information is used. Male enumerators are
assigned to all-male GQs, and vice versa for
females.
6

Enter this information into the Pop Sex field.
If this is a military GQ Type (106, 404, or 601),
go to QUESTION 7a.
All other GQ Types, go to QUESTION 7b.

Including yourself, how many people will be Enter this information into the Expected Pop
living or staying at (Say the ADDRESS
field.
NUMBER and STREET NAME listed in the
GQ Response column) on April 1, 2020?
Update the Contact Information, and enter inperson interview into the Enum Method field.
We will send a Census Bureau worker to your
location to conduct an in-person interview for Type: “This is a housing unit” in the Notes
each person who was living or staying at this section.
location on Census Day.
Go to QUESTION 8.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
7a

Question
We will conduct the 2020 Census Group
Quarters Enumeration from April 6, 2020 to
June 2, 2020. The following enumeration
options are available for your facility:
As a reminder, do not suggest an
enumeration method to the GQ contact
person. Read the main categories that apply
for the GQ Type Code. If clarification is
needed, read the description verbatim and
refer to the GQAC FAQs.

Action
Enter enumeration method selected into the
Enum Method field.
If Facility Self Enumeration is selected, go to
QUESTION 10.
If Electronic Response Data Transfer
(eResponse) is selected, go to QUESTION 15.

(Only for military GQ Type 106)
a. Electronic Response Data Transfer
(eResponse)
Is a secure website for you to submit
census response data to a secure portal
for each person who will be staying at
this facility on Census Day, April 1,
2020. You will be provided a unique
user ID. The requested data must be
entered into the Census template format
and uploaded to our website.
b. Facility Self Enumeration
A Census Bureau worker will swear in
and train you and your staff on how to
conduct the enumeration. They will
include in the enumeration each person
who was staying at their facility on
Census Day, April 1, 2020. The census
worker provides all the materials needed
to conduct enumeration. You will
prepare forms for enumeration, distribute
and collect forms, review completed
materials and follow up on any missing
data. A census worker will come back to
pick up the completed materials at an
agreed upon time.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
7b

We will conduct the 2020 Census Group
Quarters Enumeration from April 6, 2020 to
June 2, 2020. To determine the best way to
count people that are served at this facility,
we would like for you to select from the
following enumeration options:
As a reminder, do not suggest an
enumeration method to the GQ contact
person. Read the main categories that apply
for the GQ Type Code. If clarification is
needed, read the description verbatim and
refer to the GQAC FAQs.
a. In-Person Interview
A Census Bureau worker will conduct a
face-to-face, in-person interview with
each person who was served or was
staying at this facility on Census Day,
April 1, 2020.

Enter enumeration method selected into the
Enum Method field.
If In-Person Interview is selected, go to
QUESTION 8.
If Drop Off/Pick Up of Questionnaire is
selected, go to QUESTION 9.
If Facility Self Enumeration is selected, go to
QUESTION 10.
If Paper Response Data Collection is selected,
go to QUESTION 11.
If Electronic Response Data Transfer
(eResponse) is selected, go to QUESTION 15.

b. Drop Off/Pick Up of Questionnaire
A Census Bureau worker will leave
census questionnaires with you to
distribute to each person who was
staying at this facility on Census Day,
April 1, 2020. You should ensure each
person completes and returns the
questionnaires, and then a census worker
will pick up the completed
questionnaires from the contact person
on another agreed-upon time.
c. Paper Response Data Collection
A Census Bureau worker will meet with
you or your staff at this facility to obtain
a paper listing of census response data
for each person who was served or was
staying at this facility on Census Day,
April 1, 2020.
(GQ Type 999 not eligible)
d. Electronic Response Data Transfer
(eResponse)
Is a secure website for you to submit
census response data to a secure portal
for each person who will be staying at
this facility on Census Day, April 1,
2020. You will be provided a unique
GQ

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#

Question

Action

user ID. The requested data must be
entered into the Census template format
and uploaded to our website.
e. Only for correctional facilities [101,
102, 103, 104, 105, and 203] or health
care facilities [202, 301, 401, 402, 403,
and 802].
Facility Self Enumeration
A Census Bureau worker will swear in
and train you and your staff on how to
conduct the enumeration. They will
include in the enumeration each person
who was staying at their facility on
Census Day, April 1, 2020. The census
worker provides all the materials needed
to conduct enumeration. You will
prepare forms for enumeration, distribute
and collect forms, review completed
materials and follow up on any missing
data. A census worker will come back to
pick up the completed materials at an
agreed upon time.
8

What is the best date and time for us to
conduct the interviews at this location
between April 6, 2020 to April 30, 2020?

Select the date and time in the Scheduled Visit
section.
Go to QUESTION 12.

What is the best date and time for us to leave
the questionnaires at this location between
April 6, 2020 to May 29, 2020?

Select the date and time in the Scheduled Visit
section.
Go to QUESTION 12.

What is the best date and time for us to train
the contact person and leave the enumeration
materials April 6, 2020 to May 29, 2020?

Select the date and time in the Scheduled Visit
section.
Go to QUESTION 12.

What is the best date and for us to pick up the Select the date and time in the Scheduled Visit
paper listing between April 6, 2020 to May
section.
29, 2020?
Go to QUESTION 16.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
12

Question
Are there any people at this location that do
not speak or understand English?

Action
If yes, select Y from the Other Languages field,
and ask, What language(s) do they speak? (For
example Spanish, Vietnamese, Korean).

*Note for office staff: This information is
used for planning purposes to best prepare to Select all languages spoken in the GQ
Languages field. If this is not a Housing Unit,
count the residents living at a GQ.
go to QUESTION 13.
If this is a Housing Unit, set the STATUS CODE
to HU and click SAVE. Then, go to QUESTION
18.
If no, leave N selected in the Other Languages
dropdown field. Go to QUESTION 13.
13

Are there any specific instructions that census If yes, select Y from the Specific Instructions
staff need to know in order to count the
dropdown field. Enter the instructions into the
people at this location?
Specific Instructions notes field.
*Note for office staff: N, or no, is the default
option. Only select Y, or yes, if the GQ
provides specific instructions.

If no, leave N selected in the Specific
Instructions dropdown field.
Go to QUESTION 14.

During enumeration, are you able to provide
us a printed list of all the people at this
facility, as of Census Day, April 1, 2020?

Select response from the Roster Available field.
(!) Click SAVE
Check to make sure the Status Code has been
updated to the correct code (Complete). Go to
QUESTION 16.

What is the mailing address that you would
If any of the mailing address fields are
like to use for receiving login information and incorrect, please update.
instructions for eResponse?
Mail Address Number:
Mail Street Name:
*Note for office staff: After selecting the
Mail Apt/Unit:
eResponse enumeration method, a separate
PO Box:
screen will pop-up for you to verify and
Rural Route Addr:
update the GQ mailing address information. Mail City:
The initial address on the screen will be the
Mail State:
location address. A GQ may have a different Mail ZIP Code:
address for mail, so be sure to confirm/enter Mail ZIP+4:
that information here.
Go to QUESTION 16.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#

Question

I am going to check our records to determine
if we have you listed as the contact person for
any other locations that do not have an
enumeration appointment scheduled. Thank
you for your patience.

Action
(!) Click SAVE
Go to the Search Screen and conduct a search
on the contact person’s name to determine if
other cases are listed for them.

Reminder: In order to save your updates you
will need to click on the SAVE button first
and then click CLOSE last. Clicking on
close, without first clicking save will not save
your updated information. Be sure to do this
two-step process each time.

If there are no other cases listed for this contact
person, say “I have checked our records and we
do not have you listed as a contact person for
any other locations,” go to QUESTION 18.

According to our census records, we have
you responsible for (Say the GQ NAME and
refer to page 2 to read the GQ Type Code
Description for the type code listed).

If yes, then inform the GQ Administrator that
you would like to conduct interviews for the
other locations.

Is this correct?

If they respond no, but they are listed as being
responsible for other GQs, accept their
response, and ask ‘Do you know the contact
person for this location?’ Update the contact
details for those location(s) (if applicable).
Go to QUESTION 18.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
18

Question
If GQ Type is 501, 502, 601, 801, 802, or
901-903, ask: Are you responsible for any
additional facilities, either at this address or
elsewhere?
If GQ Type is 101-106, 201-203, 301, or 401405, ask: Are you responsible for any
additional facilities, either at this address or
elsewhere? Include workers' group living
quarters that staff use as their usual residence.

Action
Complete an Add Verification Form for each
location. Once you have collected the
information, tell the contact person:
We will check our files to see if we have these
locations and will call you back at another time
to complete an interview for each location. Now
let us continue.
If GQ administrator has GQs that will be
enumerated and does not choose Electronic
Response Data Transfer (eResponse) as the
preferred method of enumeration, go to
QUESTION 19a.
If GQ administrator has GQs that will be
enumerated and chooses Electronic Response
Data Transfer (eResponse) as the preferred
method of enumeration, go to QUESTION 19b.
If GQ administrator has no GQs that will be
enumerated, go to QUESTION 19c.

19a

On the day of enumeration, Census Bureau
workers will arrive at your facility at your
scheduled appointment time.

Go to QUESTION 19c.

We ask that you let the residents know that
the Census Bureau will be conducting the
2020 Census at that time and all data we
collect are protected by law and kept
confidential. Someone from the Census
Bureau will contact you prior to your
appointment to discuss details about counting
your residents. We appreciate your
cooperation.
To learn more about our privacy policy and
data protection, please visit our website at
census.gov and click on “Data Protection and
Privacy Policy” at the bottom of the home
page.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#

Question

19b

That is all the information I need. Thank you
very much for your time and participation.
You will receive a letter in the mail with a
unique User ID with instructions on how to
provide your response data to a secure
website using the Census Bureau’s template.

Action
As an alternative: If contact person does not
have internet access, ask for their mailing
address to forward documents.

If you have any additional questions, call this
number at (Please provide the ACO telephone
number) or please visit our website at
2020census.gov/gq. On our website, you will
find informational materials about the 2020
Census in your community.
19c

That is all the information I need at this time. As an alternative: If contact person does not
If we need further information, we may call
have internet access, ask for their mailing
you back. Thank you very much for your time address to forward documents.
and participation. If you have any additional
questions, please call the area census office at
(Please provide the ACO telephone number)
or visit our website at 2020census.gov/gq. On
our website, you will find informational
materials about the 2020 Census in your
community.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

GQAC Job Aid: Identify GQ Type Code
Q1.

How would you describe or categorize the type for this facility?
Find the category in the Living Quarters Table that best matches the respondent’s answer. If
clarification is necessary, you can read the category descriptions to the respondent to confirm you
are selecting the most appropriate category. When the appropriate category is identified, use the
table to determine the correct GQ Type Code. For some categories (as indicated in the table), you
will need to probe to identify the appropriate sub-category and corresponding GQ Type Code.
While searching for the appropriate category, you may say the following: “Thank you for your
patience. I am searching our living quarters categories so that I can correctly list your location.”
• If chosen category (or sub-category):
o Has different type codes for Residents and Staff -- Use Residents or Staff
column, as applicable, to update GQ Type Code. If Residents, proceed to Q2 of this
Job Aid. If Staff, skip to Q6 of this Job Aid.
o Has same type code for Residents and Staff -- Update GQ Type Code, and then
return to GQAC script: Question 2d.
o Is an Out-of-Scope GQ Type -- If the GQ Type is Maritime Vessel (900) or
Military Ship (602), update GQ Type Code, and update the Status Code to “GQ
Out-Of-Scope,” and select the reason that it is GQ Type Out of Scope from the OS
Reason field. Then end GQAC interview using the following statement: “Thank
you very much for your time and participation. This is all the information I need. ”
If the GQ Type is a Domestic Violence Shelter (703), apologize and end the
interview, and follow the special instructions for handling Domestic Violence
Shelters.
o Is labeled as Transitory Location -- Change GQ Type Code to blank. Go to the
Contact History screen and update the Attempt field to Final, select "Not a Group
Quarters" from the Not Complete field, and add a detailed note in the Contact
History Notes field. You may also add a Note on the Edit screen. Then end GQAC
interview using the following statement: “Thank you very much for your time and
participation. This is all the information I need. Your facility will be contacted at a
later date to setup an enumeration appointment.”
o Is labeled as a Housing Unit -- Change GQ Type Code to blank. Then go to the
non-SBE GQAC Calling Script: Question 6.
o Is labeled as Nonresidential – Change GQ Type Code to blank, and update Status
Code to “Nonresidential.” Then end GQAC interview using the following
statement: “Thank you very much for your time and participation. This is all the
information I need.”

Q2.

What is the maximum number of residents who can live or stay here at this group quarters?
• Update Max Pop, and then proceed to Q3 of this Job Aid.

Q3.

At this group quarters, in addition to housing for residents, is there also housing for staff
that is used as their usual residence?
• If Yes, proceed to Q4 of this Job Aid.
• If No, return to GQAC calling script: Question 3.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

Q4.

Is the name or address of the housing for the staff different? If so, what is the name or
address?
The PCS universe will need to be search to determine if a record exist for this facility having a GQ
Type code of 901. If the record exists, it will need to be updated. If the record does not exist, then
it will need to be added as a new GQ.

Q5.

What is the maximum number of staff who can live at this group quarters?
Note the maximum population to add to the GQ Type code 901 record.
•

Q6.

Then return to GQAC calling script: Question 3. Based on the new GQ Type Code use the
appropriate calling script.

What is the maximum number of staff who can live at this group quarters?
Update Max Pop, and then return to GQAC calling script: Question 3 on the non-SBE calling
script.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

Living Quarters Table
GQ Type Code
Category Description

Sub-Category
(if applicable)

Residents

Staff
(If their usual
residence)

1. Group Home (non-correctional) for Adults or Juveniles
Community-based group living arrangements in residential
settings that are able to accommodate three or more clients of
a service provider that provides room and board and services,
including behavioral, psychological, or social programs.
Generally, clients are not related to the caregiver or to each
other.

Intended for adults

2. Residential Treatment Center (non-correctional) for Adults or
Juveniles
Residential facilities that provide treatment on-site in a highly
structured live-in environment for the treatment of
drug/alcohol abuse, mental illness, and emotional/behavioral
disorders.

Intended for adults

3. College or University Student Housing
Includes residence halls, and other buildings, including apartmentstyle student housing, designed primarily to house college and
university students in a group living arrangement either on or off
campus. These facilities are owned, leased, or managed either by a
college, university, or seminary, or by a private company or agency
that provides a ‘by the bed’ lease to students. Fraternity and
sorority housing recognized by the college or university is included
as college student housing.

Owned/leased/managed
by a college, university,
or seminary

501

Owned/leased/managed
by a private company or
agency (typically
offering “by the bed” or
single-liability leases)

502

Last Modified 6/6/2019

Intended for juveniles

Page 18 of 24

801
201

901

802
202

901

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
4. Residential School for People with Disabilities
(such as schools for the physically or developmentally disabled)
Includes schools that teach the skills for daily living and provide
education programs and care for students with disabilities in a livein environment.

405

5. Workers’ Group Living Quarters, Group Housing at Job Corps
Centers, or Staff Housing at Boarding Schools
Includes dormitories, bunkhouses, and other group living
arrangements for workers who live or stay in places such as
migratory farm worker camps, ranch housing, construction worker
camps, vocational training facilities, or staff housing for boarding
schools or other facilities.
6. Hospital
Includes general or Veterans Affairs hospitals, as well as mental
or psychiatric hospitals. Also includes psychiatric units, skillednursing units, and in-patient hospice units within a larger
hospital.

Last Modified 6/6/2019

901

Mental or psychiatric
unit or floor

401

901

Skilled-nursing unit

301

901

In-patient hospice
unit

403

901

Patients with no
disposition or exit
plan (patients who
have no usual
residence elsewhere)

402

901

Page 19 of 24

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
7. Nursing or Skilled-Nursing Facility, Independent or Assisted
Living Facility, or Continuing Care Facility
Nursing/Skilled-Nursing Facility: Facilities that provide longterm 24-hour non-acute medical care with licensed nurses.
(Note: These facilities may also be referred to as nursing
homes.)
Independent/Assisted Living Facility: Facilities that provide
housing for older adults and coordinates personal support
services, 24-hour supervision and assistance to meet needs in a
way that promotes maximum dignity and independence for each
resident. These facilities are designed for people who need
regular help with the activities of daily living but do not
necessarily require skilled medical care. (Note: These facilities
may also contain a nursing/skilled-nursing unit or hospice unit.)

Nursing or skillednursing unit

301

901

In-patient hospice unit

403

901

Housing Unit

Independent living,
assisted living, or
continuing care unit

Continuing Care Facility: Facilities that provide residents with a
lifetime continuum of care so that the residents can “age in place.”
They offer the resident independent living for as long as possible,
and provide for nursing assistance if or when it is needed. (Note:
These facilities may also be referred to as continuing care
retirement communities [CCRC’s] or multi-level care facilities, and
they may also contain a nursing/skilled-nursing unit or hospice
unit.)
8. In-Patient Hospice Facility (free-standing only)
Includes in-patient hospice facilities that provide palliative,
comfort, and supportive care for terminally ill patients and their
families.
GQ

Last Modified 6/6/2019

403

Page 20 of 24

901

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
9. Shelter for People Experiencing Homelessness (emergency and
transitional)
Places with beds or cots, where people experiencing
homelessness stay at least overnight.

701

10. Soup Kitchen
Provide meals, organized as food service lines or bag or box
lunches, primarily to people experiencing homelessness.

702

11. Regularly Scheduled Mobile Food Van
Provide meals at regularly scheduled stops that primarily serve
people experiencing homelessness.

704

12. Living Quarters for Victims of Natural Disasters
Temporary group living arrangements established as a result of
natural disasters.

903

13. Domestic Violence Shelter
Community-based homes, shelters or crisis centers that provide
housing for people who have sought shelter from household violence
and may have been physically abused.

Out-of-Scope GQ
(703)

14. Religious Group Living Quarters Intended to House their
Members
(such as convents, monasteries, or abbeys)
Facilities owned or operated by religious organizations that are
intended to house their members in a group living situation. (Note:
Seminary students living in group quarters are classified as college
student housing, not religious group living quarters.)

902

15. Recreational Vehicle (RV) Park, Campground, Carnival, Marina,
or Racetrack
Includes both commercial and private facilities.
GQ

Last Modified 6/6/2019

Transitory Location

Page 21 of 24

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
16. Hotel, Motel, Hostel, Single-Room Occupancy Units, Inn,
Resort, Lodge, or Bed and Breakfast
All types of lodging facilities that may include permanent housing
for some clients and/or housing for people experiencing
homelessness.

If all rooms/units are
used ENTIRELY to
house people
experiencing
homelessness

701

Otherwise, if any
rooms/units are
occupied by people
who live or stay there
most of the time

Transitory Location

17. Correctional Facility for Adults or Juveniles
All Federal, State, County or Local prisons, jails, detention centers,
and correctional residential facilities.

Federal prison for
adults

Last Modified 6/6/2019

HQ Only*
(102)
*except those located on
American Indian Reservations
or in Alaska Native Villages

State prison for adults

103

901

Local jail/municipal
confinement facility for
adults

104

901

Page 22 of 24

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
and American Indian and Alaska Native (AIAN) tribal governments. Federal detention
Also includes work farms and camps holding people awaiting trial center for adults
or serving short sentences. Also includes privately operated
correctional facilities housing primarily local or county inmates.
Federal Detention Centers: Also includes Metropolitan Detention
Centers, Metropolitan Correctional Centers, Bureau of Indian
Affairs (BIA) Detention Centers, Immigration and Customs
Enforcement (ICE) Service Processing Centers, and ICE contract
detention facilities.
Correctional Residential Facilities: Also includes halfway houses,
restitution centers, prerelease centers, work release centers, and
study centers.

HQ Only*
(101)
*except those located on
American Indian
Reservations or in Alaska
Native Villages

Correctional residential
facility for adults

105

901

Juvenile correctional
facility

203

901

For Juveniles:
Juvenile Correctional Facilities: Also includes halfway houses
operated for correctional purposes, residential training schools
and farms, reception and diagnostic centers, group homes
operated by or for correctional authorities, and boot camps for
juvenile delinquents.
18. Military Quarters
Military barracks/dormitories: These facilities include military
personnel living in barracks (including “open” barrack transient
quarters) and dormitories.

Last Modified 6/6/2019

601

Military
barracks/dormitories
Military disciplinary
barracks and jails

Page 23 of 24

106

901

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

Military disciplinary barracks and jails: Correctional facilities
managed by the military to hold those awaiting trial or convicted of
crimes.

Military treatment
facilities with assigned
patients

404

901

Military treatment facilities with assigned patients: These facilities
include military hospitals and medical centers with active duty
patients assigned to the facility. Only these patients are enumerated
in this category.
19. Private Residence
These are not Group Quarters (GQ) living quarters. Some examples
include houses, apartments, and mobile homes.
20. Maritime/Military Vessel

Last Modified 6/6/2019

Housing Unit

Military ships

Out-of-Scope GQ
(602)

Maritime/merchant
vessels

Out-of-Scope GQ
(900)

Page 24 of 24

D-CS-GA-MFV

OMB No. 0607-1006 Approval Expires 11/30/2021

2020 CENSUS

GROUP QUARTERS ADVANCE CONTACT
FOR REGULARLY SCHEDULED MOBILE
FOOD VANS
CALLING SCRIPT

(GQ Type Code: 704)

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT

Code
101
102
103
104
105
106
201
202
203
301
401
402
403
404
405
501
502
601
602
701
702
704
706
703
801
802
900
901
902
903
999

*Note: HQ Staff only- except those located on American Indian Reservations or in Alaska Native Villages
**Note: Out of Scope GQs

MFV

Last Modified 6/6/2019

Page 2 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTRODUCTION
#

Question

Action

Hello. My name is (Your name). May I speak
to (Say the CONTACT NAME located in the
GQ Response column)?

If this person is still serving as the contact
person for the group quarters, read interview
QUESTION 2a.

I am calling from the U.S. Census Bureau. We
are currently conducting the 2020 Census and
would like to set up an enumeration
appointment for your location. By
enumeration, I mean we will come to your
location to count your residents/clients.

If the contact person has changed, ask for the
right person; when they arrive on the call
read interview QUESTION 1b.

If this is the wrong number ask the
respondent on the phone if a second number
is available, call the second number. Go to
I have some questions to ask you about (Say
the Contact History screen and select the
the GQ NAME listed in the GQ Response
appropriate attempt number for this call from
column) at (Say the ADDRESS NUMBER and the Attempt field.
STREET NAME or LOCATION
If this is the wrong number and you are
DESCRIPTION listed in the GQ Response
column). Are you the contact person for this
unable to retrieve a second phone number, go
location?
to Not Complete (located on the Contact
History screen), select the appropriate
response, and end the interview by saying:
“Thank you for your time.” Go to the Contact
History screen and select the appropriate
attempt number for this call from the Attempt
field.

MFV

Last Modified 6/6/2019

Page 3 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#
1b

Question
Hello. My name is (Your name).

Action
Enter into the Contact Name, Contact Title
and Contact Business Email fields.

I am calling from the U.S. Census Bureau. We
are currently conducting the 2020 Census and Go to QUESTION 2a.
would like to set up an enumeration
appointment for your location. By
enumeration, I mean we will come to your
location to count your residents/clients.
I have some questions to ask you about (Say
the GQ NAME listed in the GQ Response
column) at (Say the ADDRESS NUMBER
and STREET NAME or LOCATION
DESCRIPTION listed in the GQ Response
column). Are you the contact person for this
location?
May I have your name, title, and business
email address?

MFV

Last Modified 6/6/2019

Page 4 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
2a

To prepare for this census, I need to collect
some information about this facility. I have
just a few questions to ask you. We estimate
this interview will take approximately 15
minutes.

Before we start, I will read you our
confidentiality statement: All of the
information that you provide will remain
confidential. We are conducting the 2020
Census under the authority of Title 13, U.S.
Code, Sections 141, 193, 221 and 223. You
are required by law to respond to the census.
Read if necessary:

Read all the information for the GQ and the
GQ contact shown in the GQ Response column
to the contact person, spelling out the GQ
Name, Facility Name, Street Name, and
Location Description (these fields are also
listed below). If any information is incorrect or
missing, make changes in the GQ Update
section for the fields that are available to
update. Only minor spelling changes are
permitted to Street Name.
If any of the other address fields have changed,
go to the Contact History screen and update
the Attempt field to Final, and add a Note on
the Edit screen. Enter the information into the
Add Verification form. Then, proceed to
QUESTION 21.

This collection of information has been
approved by the Office of Management and
GQ Name:
Budget (OMB). The eight-digit OMB approval Facility Name:
number 0607-1006 confirms this approval.
Loc Address Number:
Loc Street Name:
The Census Bureau is required by law to
Loc Apt/Unit:
protect this information (Title 13, U.S. Code, Location Description:
Section 9). The Census Bureau is not
Loc City:
permitted to publicly release your responses in Loc County:
a way that could identify anyone. By law, the Loc State:
Census Bureau can only use responses to
Loc ZIP Code:
produce statistics. Per the Federal
Loc ZIP+4 Code:
Cybersecurity Enhancement Act of 2015, data Building Name (if applicable):
are protected from cybersecurity risks through Building Number (if applicable):
screening of the systems that transmit data.
Contact Name:
To learn more about our privacy policy and
Contact Phone Number:
data protection, please visit our Web site at
Contact Phone Extension:
census.gov and click on “Data Protection and Contact Title:
Privacy Policy” at the bottom of the home
Contact Business Email:
page. This page also includes information
about the collection, storage, and use of these (If applicable)
records. Click on "System of Records Notices 2nd Contact Name:
(SORN)" and look for Privacy Act System of 2nd Contact Phone Number:
Records Notice COMMERCE/CENSUS-5,
2nd Contact Phone Extension:
Decennial Census Program.
2nd Contact Title:
2nd Contact Business Email:
I am going to read you a summary of the
group quarters information that I have. Please Go to QUESTION 2b.
let me know if anything is incorrect, or if any
information is missing.

MFV

Last Modified 6/6/2019

Page 5 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#

Question

Action

*Note for office staff: Remember MFV
addresses may require unique handling
depending on what is in PCS. Refer to your
manual as needed.
2b

We currently have this location listed as the
following type of group quarters: (Read the
GQ Type description listed in the GQ Update
column). Is that correct?

If Yes, go to QUESTION 2c.

Is the address that we have just confirmed the
address for your administrative office or for
your mobile food van stop?

If this is the office of the MFV service provider,
update the Status Code to Nonresidential, and
go to QUESTION 20.

If No, use “GQAC Job Aid: Identify GQ Type
Code” to update GQ Type Code. Then select
the appropriate script for the new GQ Type
Code.

If this is a mobile food van stop, go to
QUESTION 3.
3

Will this mobile food van be operating on
Tuesday, March 31st?

If yes, go to QUESTION 5.
If no, go to QUESTION 4.

*Note for office staff: Operating refers to
whether clients are able to be served from this
mobile food van on March 31st.
4

Will this mobile food van be operating on
Monday, March 30th or Wednesday, April 1st
2020?
*Note for office staff: Operating refers to
whether clients are able to receive services
from this mobile food van Monday, March
30th or Wednesday, April 1st.

If yes, go to QUESTION 5.
If no, end interview using this statement:
“Thank you very much for your time and
participation. Your mobile food van stops will
not be enumerated during the 2020 Census.
Someone from the Census Bureau may contact
you by telephone to verify that we spoke with
you about counting the people served at your
mobile food van. ”
Go to Status Code and choose: GQ Out-OfScope. Choose Not Operating on Census Day
from the OS Reason field. Go to QUESTION
21.

MFV

Last Modified 6/6/2019

Page 6 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#
5

Question
How many stops does this mobile food van
make?

Action
Enter this number in the Notes section.
If one stop, continue with QUESTION 6.
If more than one stop, continue with
QUESTION 7.

We consider each mobile food van stop a
Update the Max Pop in the GQ Update
group quarters and have to enumerate the
column.
people you serve there. What is the maximum
number of people you can serve from this
Go to QUESTION 8.
regularly scheduled mobile food van stop?

We consider each mobile food van stop a
group quarter and have to enumerate the
people you serve there. The following
questions apply to the stop we just confirmed.
I will collect information about your other
stops in a few minutes.

Update the Max Pop in the GQ Update
column.
Go to QUESTION 8.

What is the maximum number of people you
can serve at this regularly scheduled mobile
food van stop?
8

Is this stop serviced on Tuesday, March 31st ?

If yes, go to QUESTION 10.
If no, go to QUESTION 9.

Is this stop serviced on Monday, March 30th or If yes, go to QUESTION 11.
Wednesday April 1st?
If no, and there is more than one stop, go to
QUESTION 20.
If no, and there is only one stop, go to
QUESTION 21.

The Census Bureau workers(s) will come to
this facility on Tuesday, March 31st to gather
information for the people who are receiving
services on that date. Is this acceptable?

MFV

Last Modified 6/6/2019

If yes, enter March 31st into the Scheduled
Visit Date field, and then go to QUESTION 12
If no, go to QUESTION 11.

Page 7 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#

Question

Action

Would you prefer our Census Bureau workers
come to your facility to gather information for
people who are receiving services there on
Monday, March 30th or Wednesday, April 1st.?

Enter the date selected into the Scheduled Visit
Date field, and then go to QUESTION 12.

*Note for office staff: The enumeration
appointment cannot be scheduled outside of
March 30th, March 31st, or April 1st.
12

We will send Census Bureau workers to your Enter In-Person Interview into the Enum
location to conduct an in-person interview
Method field.
with each person who is served at your mobile
food van stop on Census Day.
Be sure that the service provider’s name is in
the Facility Name field and the mobile food
van stop is in the GQ Name field. For example,
if this is the first mobile food van stop, enter
“MFV Stop 1” in the GQ Name field.
Go to QUESTION 13.

What is the major intersection of this stop?

Verify if these are the intersecting streets for
the address/location description you confirmed
at the start of this interview. Collect as much
information about the stop as possible, ask
about landmarks, etc.
For example: Parking lot of drug store at the
northeast corner of Bristol Drive and US
Highway 45
Go to QUESTION 14.

What is the arrival and departure time of this
stop?

Enter the arrival time into the Arrival Time
field and Scheduled Visit Time fields, and
enter the departure time into the Ending Time
field.
Go to QUESTION 15.

Do clients stay near the van while eating?

Select this information in the Eat Near Van
field.
Go to QUESTION 16.

How many clients are expected at this stop?

Enter this information into the Expected Pop
field.
Go to QUESTION 17.

MFV

Last Modified 6/6/2019

Page 8 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#
17

Question
Do clients line up, congregate, or use another
method of grouping to receive their food?

Action
Select this information from the Method Recv
Food field. If there is another method of
grouping, also describe this method in the
Notes field.
Go to QUESTION 18.

Are there any clients who do not speak or
understand English?

If yes, select Y from the Other Languages field,
ask, What language(s) do they speak? (For
example Spanish, Vietnamese, Korean)

*Note for office staff: This information is used
for planning purposes to best prepare to count Select all the languages spoken in the GQ
the residents living at a GQ.
Languages field. Go to QUESTION 19.
If no, leave N selected in the Other Languages
dropdown field. Go to QUESTION 19.
19

Are there any specific instructions that census If yes, select Y from the Specific Instructions
staff need to know in order to count the clients dropdown field. Enter the instructions into the
that use these services?
Specific Instructions notes field.
*Note for office staff: N, or no, is the default
option. Only select Y, or yes, if the GQ
provides specific instructions.

If no, leave N selected in the Specific
Instructions dropdown field.
Check to make sure the Status Code has been
updated to the correct code.
If there is only one mobile food van stop, Go to
QUESTION 21.
If there is more than one mobile food van stop,
go to QUESTION 20

MFV

Last Modified 6/6/2019

Page 9 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#
20

Question
Now I need to collect address/location
information for your other stops.

Action
Complete an Add Verification Form for each
stop. Be sure you have filled one out for each
stop based on the number given in Question 5.
It must have enough information so the address
can be searched for in BLQ.
Once you have collected the information for
each additional stop, tell the contact person:
We will check our files to see if we have these
locations and will call you back at another time
to complete an interview for each stop. Now let
us continue.
Go to QUESTION 21.

I am going to check our records to determine if (!) Click SAVE
we have you listed as the contact person for
any other locations that do not have an
Go to the Search Screen to determine if other
enumeration appointment scheduled. Thank
cases are also assigned to this contact person.
you for your patience.
If there are other cases listed for this contact
*Note for office staff: Be sure to SAVE the
person that do not have an enumeration
information on the Edit Screen before leaving appointment scheduled, go to QUESTION 22.
the screen!
If there are no other cases listed for this
Reminder: In order to save your updates you
contact person, “Thank you for your patience, I
will need to click on the SAVE button first and have checked our records and we do not have
then click CLOSE last. Clicking on close,
you listed as a contact person for any other
without first clicking save will not save your
locations,” go to QUESTION 23.
updated information. Be sure to do this twostep process each time.

According to our census records, we have you
responsible for (Say the GQ NAME and refer
to page 2 to read the GQ Type Code
Description for the type code listed).
Is this correct?

MFV

Last Modified 6/6/2019

If yes, then inform the GQ Contact that you
would like to conduct interviews for the other
locations.
If they respond no, but they are listed
as being responsible for other GQs,
accept their response, and ask ‘Do you
know the contact person for this
location?’ update the contact details
for those location(s) (if applicable) Go
to QUESTION 23.

Page 10 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#
23

Question

Action

Are you responsible for any additional
Complete an Add Verification Form for each
facilities, other than the mobile food van stops location. Once you have collected the
we just discussed?
information, tell the contact person:
We will check our files to see if we have these
locations and will call you back at another time
to complete an interview for each location.
Now let us continue.
If GQ administrator has GQs that will be
enumerated, go to QUESTION 24.
If GQ administrator has no GQs that
will be enumerated, end the interview
using the following statement: “That is
all the information I need. Thank you
very much for your time and
participation. If you have any
additional questions, please call the
Area Census Office at (Please provide
the ACO telephone number) or visit
our website at 2020census.gov/gq. On
our website, you will find
informational materials about the 2020
Census in your community.”

MFV

Last Modified 6/6/2019

Page 11 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#

Question

On the day of enumeration, Census Bureau
workers will arrive at the mobile food van stop
at least 30 minutes before the van gets there to
interview people as they are waiting and
before they get their food.

Action
As an alternative: If contact person
does not have internet access, ask for
their mailing address to forward
documents.

We ask that you let the clients know that the
Census Bureau will be conducting the 2020
Census at that time and all data we collect are
protected by law and kept confidential.
Someone from the Census Bureau will contact
you prior to your appointment to discuss
details about counting your clients. To learn
more about our privacy policy and data
protection, please visit our website at
census.gov and click on “Data Protection and
Privacy Policy” at the bottom of the home
page.
If you have any additional questions, please
call the Area Census Office at (Please provide
the ACO telephone number) or visit our
website at 2020census.gov/gq. On our website,
you will find informational materials about the
2020 Census in your community.
That is all the information that I need at this
time. If we need further information, we may
call you back. Thank you very much for your
time and participation.

MFV

Last Modified 6/6/2019

Page 12 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT

GQAC Job Aid: Identify GQ Type Code
Q1.

How would you describe or categorize the type for this facility?
Find the category in the Living Quarters Table that best matches the respondent’s answer. If
clarification is necessary, you can read the category descriptions to the respondent to confirm you
are selecting the most appropriate category. When the appropriate category is identified, use the
table to determine the correct GQ Type Code. For some categories (as indicated in the table), you
will need to probe to identify the appropriate sub-category and corresponding GQ Type Code.
While searching for the appropriate category, you may say the following: “Thank you for your
patience. I am searching our living quarters categories so that I can correctly list your location.”
• If chosen category (or sub-category):
o Has different type codes for Residents and Staff -- Use Residents or Staff
column, as applicable, to update GQ Type Code. If Residents, proceed to Q2 of this
Job Aid. If Staff, skip to Q6 of this Job Aid.
o Has same type code for Residents and Staff -- Update GQ Type Code, and then
return to GQAC script: Question 2d.
o Is an Out-of-Scope GQ Type -- If the GQ Type is Maritime Vessel (900) or
Military Ship (602), update GQ Type Code, and update the Status Code to “GQ
Out-Of-Scope,” and select the reason that it is GQ Type Out of Scope from the OS
Reason field. Then end GQAC interview using the following statement: “Thank
you very much for your time and participation. This is all the information I need.”
If the GQ Type is a Domestic Violence Shelter (703), apologize and end the
interview, and follow the special instructions for handling Domestic Violence
Shelters.
o Is labeled as Transitory Location -- Change GQ Type Code to blank. Go to the
Contact History screen and update the Attempt field to Final, select "Not a Group
Quarters" from the Not Complete field, and add a detailed note in the Contact
History Notes field. You may also add a Note on the Edit screen. Then end GQAC
interview using the following statement: “Thank you very much for your time and
participation. This is all the information I need. Your facility will be contacted at a
later date to setup an enumeration appointment.”
o Is labeled as a Housing Unit -- Change GQ Type Code to blank. Then go to the
non-SBE GQAC Calling Script: Question 6.
o Is labeled as Nonresidential – Change GQ Type Code to blank, and update Status
Code to “Nonresidential.” Then end GQAC interview using the following
statement: “Thank you very much for your time and participation. This is all the
information I need.”

Q2.

What is the maximum number of residents who can live or stay here at this group quarters?
• Update Max Pop, and then proceed to Q3 of this Job Aid.

Q3.

MFV

Last Modified 6/6/2019

Page 13 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT

Q4.

Q5.

What is the maximum number of staff who can live at this group quarters?
Note the maximum population to add to the GQ Type code 901 record.
•

Q6.

Then return to GQAC calling script: Question 3. Based on the new GQ Type Code use the
appropriate calling script.

What is the maximum number of staff who can live at this group quarters?
Update Max Pop, and then return to GQAC calling script: Question 3 on the non-SBE calling
script.

MFV

Last Modified 6/6/2019

Page 14 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS CALLING SCRIPT

Living Quarters Table
GQ Type Code
Category Description

Sub-Category
(if applicable)

Residents

Staff
(If their usual
residence)

1. Group Home (non-correctional) for Adults or Juveniles
Community-based group living arrangements in residential settings
that are able to accommodate three or more clients of a service
provider that provides room and board and services, including
behavioral, psychological, or social programs. Generally, clients are
not related to the caregiver or to each other.

Intended for adults

2. Residential Treatment Center (non-correctional) for Adults or
Juveniles
Residential facilities that provide treatment on-site in a highly
structured live-in environment for the treatment of drug/alcohol
abuse, mental illness, and emotional/behavioral disorders.

Intended for adults

3. College or University Student Housing
Includes residence halls, and other buildings, including apartment-style
student housing, designed primarily to house college and university
students in a group living arrangement either on or off campus. These
facilities are owned, leased, or managed either by a college, university,
or seminary, or by a private company or agency that provides a ‘by the
bed’ lease to students. Fraternity and sorority housing recognized by the
college or university is included as college student housing.

Owned/leased/managed
by a college, university, or
seminary

501

Owned/leased/managed
by a private company or
agency (typically offering
“by the bed” or singleliability leases)

502

MFV

Last Modified 6/6/2019

Intended for juveniles

Page 15 of 20

801
201

901

802
202

901

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS CALLING SCRIPT
4. Residential School for People with Disabilities
(such as schools for the physically or developmentally disabled)
Includes schools that teach the skills for daily living and provide
education programs and care for students with disabilities in a live-in
environment.

405

5. Workers’ Group Living Quarters, Group Housing at Job Corps
Centers, or Staff Housing at Boarding Schools
Includes dormitories, bunkhouses, and other group living arrangements
for workers who live or stay in places such as migratory farm worker
camps, ranch housing, construction worker camps, vocational training
facilities, or staff housing for boarding schools or other facilities.
6. Hospital
Includes general or Veterans Affairs hospitals, as well as mental or
psychiatric hospitals. Also includes psychiatric units, skilled-nursing
units, and in-patient hospice units within a larger hospital.

MFV

Last Modified 6/6/2019

901

Mental or psychiatric unit
or floor

401

901

Skilled-nursing unit

301

901

In-patient hospice unit

403

901

Patients with no
disposition or exit plan
(patients who have no
usual residence
elsewhere)

402

901

Page 16 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS CALLING SCRIPT
7. Nursing or Skilled-Nursing Facility, Independent or Assisted Living
Facility, or Continuing Care Facility

Nursing or skillednursing unit

301

901

In-patient hospice unit

403

901

Nursing/Skilled-Nursing Facility: Facilities that provide long-term 24hour non-acute medical care with licensed nurses. (Note: These
facilities may also be referred to as nursing homes.)
Independent/Assisted Living Facility: Facilities that provide housing
for older adults and coordinates personal support services, 24-hour
supervision and assistance to meet needs in a way that promotes
maximum dignity and independence for each resident. These facilities
are designed for people who need regular help with the activities of
daily living but do not necessarily require skilled medical care. (Note:
These facilities may also contain a nursing/skilled-nursing unit or
hospice unit.)
Continuing Care Facility: Facilities that provide residents with a lifetime
continuum of care so that the residents can “age in place.” They offer the
resident independent living for as long as possible, and provide for
nursing assistance if or when it is needed. (Note: These facilities may also
be referred to as continuing care retirement communities [CCRC’s] or
multi-level care facilities, and they may also contain a nursing/skillednursing unit or hospice unit.)
8. In-Patient Hospice Facility (free-standing only)
Includes in-patient hospice facilities that provide palliative, comfort,
and supportive care for terminally ill patients and their families.

403

9. Shelter for People Experiencing Homelessness (emergency and
transitional)
Places with beds or cots, where people experiencing homelessness
stay at least overnight.

MFV

Last Modified 6/6/2019

Housing Unit

Independent living,
assisted living, or
continuing care unit

901

701

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GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS CALLING SCRIPT
10. Soup Kitchen
Provide meals, organized as food service lines or bag or box lunches,
primarily to people experiencing homelessness.

702

11. Regularly Scheduled Mobile Food Van
Provide meals at regularly scheduled stops that primarily serve people
experiencing homelessness.

704

12. Living Quarters for Victims of Natural Disasters
Temporary group living arrangements established as a result of
natural disasters.

903

13. Domestic Violence Shelter
Community-based homes, shelters or crisis centers that provide housing for
people who have sought shelter from household violence and may have
been physically abused.

Out-of-Scope GQ
(703)

14. Religious Group Living Quarters Intended to House their Members
(such as convents, monasteries, or abbeys)
Facilities owned or operated by religious organizations that are intended
to house their members in a group living situation. (Note: Seminary
students living in group quarters are classified as college student
housing, not religious group living quarters.)

902

15. Recreational Vehicle (RV) Park, Campground, Carnival, Marina, or
Racetrack
Includes both commercial and private facilities.
16. Hotel, Motel, Hostel, Single-Room Occupancy Units, Inn, Resort,
Lodge, or Bed and Breakfast
All types of lodging facilities that may include permanent housing for
some clients and/or housing for people experiencing homelessness.

MFV

Last Modified 6/6/2019

Transitory Location

If all rooms/units are
used ENTIRELY to house
people experiencing
homelessness

701

Otherwise, if any
rooms/units are
occupied by people who
live or stay there most
of the time

Transitory Location

Page 18 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS CALLING SCRIPT

17. Correctional Facility for Adults or Juveniles
All Federal, State, County or Local prisons, jails, detention centers, and
correctional residential facilities.

Federal prison for adults

For Adults:
Federal and State Prisons: Also includes hospitals operated by or for
federal or state correctional facilities. Also includes privately operated
correctional facilities housing primarily federal or state inmates.
Local Jails and Other Municipal Confinement Facilities: Also includes
correctional facilities operated by or for counties, cities, and American
Indian and Alaska Native (AIAN) tribal governments. Also includes work
farms and camps holding people awaiting trial or serving short
sentences. Also includes privately operated correctional facilities housing
primarily local or county inmates.
Federal Detention Centers: Also includes Metropolitan Detention
Centers, Metropolitan Correctional Centers, Bureau of Indian Affairs
(BIA) Detention Centers, Immigration and Customs Enforcement (ICE)
Service Processing Centers, and ICE contract detention facilities.
Correctional Residential Facilities: Also includes halfway houses,
restitution centers, prerelease centers, work release centers, and study
centers.
For Juveniles:

State prison for adults

103

901

Local jail/municipal
confinement facility for
adults

104

901

Federal detention
center for adults

Last Modified 6/6/2019

HQ Only*
(101)
*except those located on
American Indian Reservations
or in Alaska Native Villages

Correctional residential
facility for adults

105

901

Juvenile correctional
facility

203

901

HQ Only*
(102)
*except those located on
American Indian Reservations or
in Alaska Native Villages

Page 19 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS CALLING SCRIPT
18. Military Quarters
Military barracks/dormitories: These facilities include military personnel
living in barracks (including “open” barrack transient quarters) and
dormitories.
Military disciplinary barracks and jails: Correctional facilities managed by
the military to hold those awaiting trial or convicted of crimes.
Military treatment facilities with assigned patients: These facilities include
military hospitals and medical centers with active duty patients assigned to
the facility. Only these patients are enumerated in this category.

Military disciplinary
barracks and jails

106

901

Military treatment
facilities with assigned
patients

404

901

19. Private Residence
These are not Group Quarters (GQ) living quarters. Some examples include
houses, apartments, and mobile homes.
20. Maritime/Military Vessel

MFV

Last Modified 6/6/2019

601

Military
barracks/dormitories

Housing Unit

Military ships

Out-of-Scope GQ
(602)

Maritime/merchant
vessels

Out-of-Scope GQ
(900)

Page 20 of 20

D-CS-GA-SH

OMB No. 0607-1006 Approval Expires 11/30/2021

2020 CENSUS

GROUP QUARTERS ADVANCE CONTACT
FOR EMERGENCY AND TRANSITIONAL
SHELTERS (WITH SLEEPING FACILITIES)
FOR PEOPLE EXPERIENCING
HOMELESSNESS
CALLING SCRIPT

(GQ Type Code:701)

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT

Code
101
102
103
104
105
106
201
202
203
301
401
402
403
404
405
501
502
601
602
701
702
704
706
703
801
802
900
901
902
903
999

*Note: HQ Staff only- except those located on American Indian Reservations or in Alaska Native Villages
**Note: Out of Scope GQs

Last Modified 6/6/2019

Page 2 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTRODUCTION
#

Question

Action

Hello. My name is (Your name). May I speak
to (Say the CONTACT NAME located in the
GQ Response column)?

If this person is still serving as the contact
person for the group quarters, read interview
QUESTION 2a.

I am calling from the U.S. Census Bureau. We
are currently conducting the 2020 Census and
would like to set up an enumeration
appointment for your facility. By enumeration,
I mean we will come to your facility to count
your residents/clients.

If the contact person has changed, ask for the
right person; when they arrive on the call
read interview QUESTION 1b.

Last Modified 6/6/2019

Page 3 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#
1b

Question
Hello. My name is (Your name).

Action
Enter into the Contact Name, Contact Title,
and Contact Business Email fields.

I am calling from the U.S. Census Bureau. We
are currently conducting the 2020 Census and Go to QUESTION 2a.
would like to set up an enumeration
appointment for your facility. By enumeration,
I mean we will come to your facility to count
your residents/clients.
I have some questions to ask you about (Say
the GQ NAME listed in the GQ Response
column) at (Say the ADDRESS NUMBER
and STREET NAME or LOCATION
DESCRIPTION listed in the GQ Response
column). Are you the contact person for this
location?
May I have your name, title, and business
email address?

Last Modified 6/6/2019

Page 4 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
2a

This collection of information has been
approved by the Office of Management and
Budget (OMB). The eight-digit OMB approval GQ Name:
number 0607-1006 confirms this approval.
Facility Name:
Loc Address Number:
The Census Bureau is required by law to
Loc Street Name:
protect this information (Title 13, U.S. Code, Loc Apt/Unit:
Section 9). The Census Bureau is not
Location Description:
permitted to publicly release your responses in Loc City:
a way that could identify anyone. By law, the Loc County:
Census Bureau can only use responses to
Loc State:
produce statistics. Per the Federal
Loc ZIP Code:
Cybersecurity Enhancement Act of 2015, data Loc ZIP+4 Code:
are protected from cybersecurity risks through Building Name (if applicable):
screening of the systems that transmit data.
Building Number (if applicable):
To learn more about our privacy policy and
data protection, please visit our Web site at
census.gov and click on “Data Protection and
Privacy Policy” at the bottom of the home
page. This page also includes information
about the collection, storage, and use of these
records. Click on "System of Records Notices
(SORN)" and look for Privacy Act System of
Records Notice COMMERCE/CENSUS-5,
Decennial Census Program.
I am going to read you a summary of the
group quarters information that I have. Please
let me know if anything is incorrect, or if any
information is missing.

Last Modified 6/6/2019

Contact Name:
Contact Phone Number:
Contact Phone Extension:
Contact Title:
Contact Business Email:
(If applicable)
2nd Contact Name:
2nd Contact Phone Number:
2nd Contact Phone Extension:
2nd Contact Title:
2nd Contact Business Email:
Go to QUESTION 2b.

Page 5 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#

Question

We currently have the structure at this address
listed as the following type of group quarters:
(Read the GQ Type description listed in the
GQ Update column). Is that correct?

If Yes, go to QUESTION 2c.

What is the maximum number of people who
can live or stay here at this group quarters?
This number should include any staff that live
here as well.

Update the Max Pop in the GQ Update
column.

Will this facility be open or operating on
Monday, March 30th?

If yes, go to QUESTION 5.

Action

If No, use “GQAC Job Aid: Identify GQ Type
Code” to update GQ Type Code. Then select
the appropriate script for the new GQ Type
Code.

Go to QUESTION 3.

If no, QUESTION 4.
*Note for office staff: Operating refers to
whether residents or clients were living or
staying at the facility on March 30th.
4

Will this facility be open or operating on
Tuesday, March 31st or Wednesday, April 1st?

If yes, go to QUESTION 6.

If no, end interview using this statement:
“Thank you very much for your time and
*Note for office staff: Operating refers to
participation. This facility will not be counted
whether residents or clients were living or
staying at the facility on March 31stor April 1st. during the 2020 Census. Someone from the
Census Bureau may contact you by telephone
to verify that we spoke with you about
.
counting the people (residing in/served at) this
facility.”
Go to Status Code and choose: GQ Out-OfScope. Choose Not Operating on Census Day
from the OS Reason field. Click SAVE. Go to
QUESTION 17.
5

The Census Bureau workers(s) will come to
this facility on Monday, March 30th to gather
information for the people who are receiving
services on that date. Is this acceptable?

Last Modified 6/6/2019

If yes, enter March 30th into the Scheduled
Visit Date field, go to QUESTION 7.
If no, go to QUESTION 6.

Page 6 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#

Question

Action

Would you prefer our Census Bureau
workers(s) come to your facility to gather
information for people who receiving services
there on Tuesday, March 31st or Wednesday,
April 1st?

Enter the date selected into the Scheduled Visit
Date field, go to QUESTION 7.

*Note for office staff: The enumeration
appointment cannot be scheduled outside of
March 30th, March 31st, or April 1st.
7

How many clients do you expect at this shelter Enter this information into the Expected Pop
on this day? Also include any staff in this
field.
number that will be living here as of that day.
Go to QUESTION 8a.

To determine the best way to count people that Enter the enumeration method selected into the
are served at this facility, we would like for
Enum Method field.
you to select from the following enumeration
options:
If Enum Method selected is In-Person
Interview, go to QUESTION 9.
As a reminder, do not suggest an enumeration
method to the GQ contact person. Read the
If Enum Method selected is Paper Response
main categories that apply for the GQ Type
Data Collection, go to QUESTION 8b.
Code. If clarification is needed, read the
description verbatim and refer to the GQAC
FAQs.
a. In-Person Interview
A Census Bureau worker will conduct an
in-person interview with each person who
was served or was staying at this facility
on Census Day.
b. Paper Response Data Collection
A Census Bureau worker will meet with
you or your staff to obtain a paper listing
of census response data for each person
who was served or was staying at this
facility on Census Day.

What is the best time for us to pick up the
paper listing on the appointment date we just
set?

Select the time in the Scheduled Visit Time
field.
Go to QUESTION 12.

Last Modified 6/6/2019

Page 7 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#
9

Question
What time does the shelter open and close for
clients?

Action
Select the time in the GQ Open and GQ Closed
fields.
Go to QUESTION 10.

How early do clients arrive?

Select the time in the Scheduled Visit Time
and Arrival Time fields.
Go to QUESTION 11.

What is the latest time clients can enter the
shelter?

Select the time in the Ending Time field.
Go to QUESTION 12.

Does this shelter serve males only, females
only, or both males and females?

Enter this information into the Pop Sex field.
Go to QUESTION 13.

*Note for office staff: When enumerators are

assigned during the GQE operation, this
information is used. Male enumerators are
assigned to all-male GQs, and vice versa for
females.

If Enum Method is Paper Response Data
Collection, go to QUESTION 15.

Are there any people at this location that do
not speak or understand English?

If yes, select Yes from the Other Languages
field, and ask What language(s) do they speak?
(For example Spanish, Vietnamese, Korean).

*Note for office staff: This information is
used for planning purposes to best prepare to
count the residents living at a GQ.

Select all the languages spoken in the GQ
Language field. Go to QUESTION 14.
If no, leave N selected in the Other Languages
dropdown field. Go to QUESTION 14.

What are the general procedures clients follow Enter information into Notes field.
when they enter the shelter?
Go to QUESTION 15.

Last Modified 6/6/2019

Page 8 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#
15

Question

Action

Are there any specific instructions that census If yes, select Y from the Specific Instructions
staff need to know in order to count the people dropdown field. Enter the instructions into the
at this location?
Specific Instructions notes field.
If no, leave N selected in the Specific
Instructions dropdown field.
If respondent has no special instructions
and/or the enumeration type is Paper Response
Data Collection, leave N selected in the
Specific Instructions dropdown field, go to
QUESTION 17.
All other options, go to QUESTION 16.

During enumeration, will you be able to
provide us a printed list of all people at this
facility, as of Census Day?

Select response from the Roster Available
field.
Check to make sure the Status Code has been
updated to the correct code.
Go to QUESTION 17.

I am going to check our records to determine if
we have you listed as the contact person for
any other locations that do not have an
enumeration appointment scheduled. Thank
you for your patience.

Go to the Search Screen and conduct a search
on the contact person’s name to determine if
other cases are listed for them.

*Note for office staff: Be sure to SAVE the
information on the Edit Screen before leaving
the screen!

If there are other cases listed for this contact
person that do not have an enumeration
appointment scheduled, go to QUESTION 18.

Reminder: In order to save your updates you
will need to click on the SAVE button first and
then click CLOSE last. Clicking on close,
without first clicking save will not save your
updated information. Be sure to do this twostep process each time.

If there are no other cases listed for this
contact person, say “I have checked our
records and we do not have you listed as a
contact person for any other locations,” go to
QUESTION 19.

Last Modified 6/6/2019

(!) Click SAVE

Page 9 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#

Question

According to our census records, we have you
responsible for (Say the GQ NAME and refer
to page 2 to read the GQ Type Code
Description for the type code listed).
Is this correct?

Are you responsible for any additional
facilities, either at this address or elsewhere?

Action
If yes, then inform the GQ Contact that you
would like to conduct interviews for the other
locations.
If they respond no, but they are listed
as being responsible for other GQs,
accept their response, and ask ‘Do you
know the contact person for this
location?’ Update the contact details
for those location(s) (if applicable). Go
to QUESTION 19.
Complete an Add Verification Form for each
location. Once you have collected the
information, tell the contact person:
We will check our files to see if we have these
locations and will call you back at another time
to complete an interview for each facility. Now
let us continue.
If GQ administrator has GQs that will be
enumerated and chooses Paper Response Data
Collection as the preferred method of
enumeration, go to QUESTION 21.
If GQ administrator has GQs that will be
enumerated and chooses In-Person Interview
as the preferred method of enumeration, go to
QUESTION 20.
If GQ administrator has no GQs that will be
enumerated, end the interview using the
following statement: “That is all the
information I need. Thank you very much for
your time and participation. If you have any
additional questions, please call the Area
Census Office at (Please provide the ACO
telephone number) or visit our website at
2020census.gov/gq. On our website, you will
find informational materials about the 2020
Census in your community.”

Last Modified 6/6/2019

Page 10 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#
20

Question
On the day of enumeration, Census Bureau
workers will arrive at the shelter prior to the
time clients are allowed to enter the building.

Action
As an alternative: If contact person
does not have internet access, ask for
their mailing address to forward
documents.

We ask that you let the clients know that the
Census Bureau will be conducting the 2020
Census at that time and all data we collect are
protected by law and kept confidential.
Someone from the Census Bureau will contact
you prior to your appointment to discuss
details about counting your clients. To learn
more about our privacy policy and data
protection, please visit our website at
census.gov and click on “Data Protection and
Privacy Policy” at the bottom of the home
page.
That is all the information I need at this time.
If we need further information, we may call
you back. Thank you very much for your time
and participation. If you have any additional
questions, please call the area census office at
(Please provide the ACO telephone number)
or visit our website at 2020census.gov/gq. On
our website, you will find informational
materials about the 2020 Census in your
community.

Last Modified 6/6/2019

Page 11 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#
21

Question
On the appointment date and time, a Census
Bureau worker will arrive at your shelter to
collect the Paper Response Data Collection
listing.

Action
As an alternative: If contact person
does not have internet access, ask for
their mailing address to forward
documents.

All data we collect are protected by law and
kept confidential. Someone from the Census
Bureau will contact you prior to your
appointment. We appreciate your cooperation.
To learn more about our privacy policy and
data protection, please visit our website at
census.gov and click on “Data Protection and
Privacy Policy” at the bottom of the home
page.
That is all the information I need at this time.
If we need further information, we may call
you back Thank you very much for your time
and participation. If you have any additional
questions, please call the area census office at
(Please provide the ACO telephone number)
or visit our website at 2020census.gov/gq. On
our website, you will find informational
materials about the 2020 Census in your
community.

Last Modified 6/6/2019

Page 12 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT

GQAC Job Aid: Identify GQ Type Code
Q1.

Q2.

What is the maximum number of residents who can live or stay here at this group quarters?
• Update Max Pop, and then proceed to Q3 of this Job Aid.

Q3.

Last Modified 6/6/2019

Page 13 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT

Q4.

Q5.

What is the maximum number of staff who can live at this group quarters?
Note the maximum population to add to the GQ Type code 901 record.
•

Q6.

Then return to GQAC calling script: Question 3. Based on the new GQ Type Code use the
appropriate calling script.

What is the maximum number of staff who can live at this group quarters?
Update Max Pop, and then return to GQAC calling script: Question 3 on the non-SBE calling
script.

Last Modified 6/6/2019

Page 14 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT

Living Quarters Table
GQ Type Code
Category Description

Sub-Category
(if applicable)

Residents

Staff
(If their usual
residence)

1. Group Home (non-correctional) for Adults or Juveniles
Community-based group living arrangements in residential settings
that are able to accommodate three or more clients of a service
provider that provides room and board and services, including
behavioral, psychological, or social programs. Generally, clients are
not related to the caregiver or to each other.

Intended for adults

2. Residential Treatment Center (non-correctional) for Adults or
Juveniles
Residential facilities that provide treatment on-site in a highly
structured live-in environment for the treatment of drug/alcohol
abuse, mental illness, and emotional/behavioral disorders.

Intended for adults

Owned/leased/managed
by a college, university,
or seminary

501

Owned/leased/managed
by a private company or
agency (typically offering
“by the bed” or singleliability leases)

502

Last Modified 6/6/2019

Intended for juveniles

Page 15 of 20

801
201

901

802
202

901

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
4. Residential School for People with Disabilities
(such as schools for the physically or developmentally disabled)
Includes schools that teach the skills for daily living and provide
education programs and care for students with disabilities in a live-in
environment.

405

5. Workers’ Group Living Quarters, Group Housing at Job Corps
Centers, or Staff Housing at Boarding Schools
Includes dormitories, bunkhouses, and other group living arrangements
for workers who live or stay in places such as migratory farm worker
camps, ranch housing, construction worker camps, vocational training
facilities, or staff housing for boarding schools or other facilities.
6. Hospital
Includes general or Veterans Affairs hospitals, as well as mental or
psychiatric hospitals. Also includes psychiatric units, skilled-nursing
units, and in-patient hospice units within a larger hospital.

Last Modified 6/6/2019

901

Mental or psychiatric
unit or floor

401

901

Skilled-nursing unit

301

901

In-patient hospice unit

403

901

Patients with no
disposition or exit plan
(patients who have no
usual residence
elsewhere)

402

901

Page 16 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
7. Nursing or Skilled-Nursing Facility, Independent or Assisted Living
Facility, or Continuing Care Facility

Nursing or skillednursing unit

301

901

In-patient hospice unit

403

901

403

9. Shelter for People Experiencing Homelessness (emergency and
transitional)
Places with beds or cots, where people experiencing homelessness
stay at least overnight.

Last Modified 6/6/2019

Housing Unit

Independent living,
assisted living, or
continuing care unit

901

701

Page 17 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
10. Soup Kitchen
Provide meals, organized as food service lines or bag or box lunches,
primarily to people experiencing homelessness.

702

11. Regularly Scheduled Mobile Food Van
Provide meals at regularly scheduled stops that primarily serve people
experiencing homelessness.

704

12. Living Quarters for Victims of Natural Disasters
Temporary group living arrangements established as a result of
natural disasters.

903

13. Domestic Violence Shelter
Community-based homes, shelters or crisis centers that provide housing for
people who have sought shelter from household violence and may have
been physically abused.

Out-of-Scope GQ
(703)

14. Religious Group Living Quarters Intended to House their Members
(such as convents, monasteries, or abbeys)
Facilities owned or operated by religious organizations that are intended
to house their members in a group living situation. (Note: Seminary
students living in group quarters are classified as college student
housing, not religious group living quarters.)

902

Last Modified 6/6/2019

Transitory Location

If all rooms/units are
used ENTIRELY to house
people experiencing
homelessness

Page 18 of 20

701

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
All types of lodging facilities that may include permanent housing for
some clients and/or housing for people experiencing homelessness.

17. Correctional Facility for Adults or Juveniles
All Federal, State, County or Local prisons, jails, detention centers, and
correctional residential facilities.

Otherwise, if any
rooms/units are
occupied by people who
live or stay there most
of the time

Transitory Location

Federal prison for adults

HQ Only*
(102)
*except those located on
American Indian Reservations or
in Alaska Native Villages

State prison for adults

103

901

Local jail/municipal
confinement facility for
adults

104

901

Federal detention
center for adults

Correctional residential
facility for adults

Correctional Residential Facilities: Also includes halfway houses,
restitution centers, prerelease centers, work release centers, and study

Last Modified 6/6/2019

Page 19 of 20

HQ Only*
(101)
*except those located on
American Indian Reservations
or in Alaska Native Villages
105

901

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
centers.
For Juveniles:

Juvenile correctional
facility

203

901

Juvenile Correctional Facilities: Also includes halfway houses operated
for correctional purposes, residential training schools and farms,
reception and diagnostic centers, group homes operated by or for
correctional authorities, and boot camps for juvenile delinquents.
18. Military Quarters
Military barracks/dormitories: These facilities include military personnel
living in barracks (including “open” barrack transient quarters) and
dormitories.
Military disciplinary barracks and jails: Correctional facilities managed by
the military to hold those awaiting trial or convicted of crimes.
Military treatment facilities with assigned patients: These facilities include
military hospitals and medical centers with active duty patients assigned to
the facility. Only these patients are enumerated in this category.

Military disciplinary
barracks and jails

106

901

Military treatment
facilities with assigned
patients

404

901

19. Private Residence
These are not Group Quarters (GQ) living quarters. Some examples include
houses, apartments, and mobile homes.
20. Maritime/Military Vessel

Last Modified 6/6/2019

601

Military
barracks/dormitories

Housing Unit

Military ships

Out-of-Scope GQ
(602)

Maritime/merchant
vessels

Out-of-Scope GQ
(900)

Page 20 of 20

D-CS-GA-SK

OMB No. 0607-1006 Approval Expires 11/30/2021

2020 CENSUS

GROUP QUARTERS ADVANCE CONTACT
FOR SOUP KITCHENS
CALLING SCRIPT

(GQ Type Code:702)

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT

Code
101
102
103
104
105
106
201
202
203
301
401
402
403
404
405
501
502
601
602
701
702
704
706
703
801
802
900
901
902
903
999

*Note: HQ Staff only- except those located on American Indian Reservations or in Alaska Native Villages
**Note: Out of Scope GQs

Last Modified 6/6/2019

Page 2 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
INTRODUCTION
#

Question

Action

Hello. My name is (Your name). May I speak
to (Say the CONTACT NAME located in the
GQ Response column)?

If this person is still serving as the contact
person for the group quarters, read interview
QUESTION 2a.

If the contact person has changed, ask for the
right person; when they arrive on the call
read interview QUESTION 1b.

Last Modified 6/6/2019

Page 3 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
INTERVIEW
#
1b

Question
Hello. My name is (Your name).

Action
May I have your name, title, and business
email address?

I am calling from the U.S. Census Bureau. We
are currently conducting the 2020 Census and Enter into the Contact Name, Contact Title
would like to set up an enumeration
and Contact Business Email fields.
appointment for your facility. By
enumeration, I mean we will come to your
Go to QUESTION 2a.
facility to count your residents/clients.
I have some questions to ask you about (Say
the GQ NAME listed in the GQ Response
column) at (Say the ADDRESS NUMBER
and STREET NAME or LOCATION
DESCRIPTION listed in the GQ Response
column). Are you the contact person for this
location?
2a

Last Modified 6/6/2019

Page 4 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
screening of the systems that transmit data.

Building Number (if applicable):

Contact Name:
Contact Phone Number:
Contact Phone Extension:
Contact Title:
Contact Business Email:

I am going to read you a summary of the
group quarters information that I have. Please
let me know if anything is incorrect, or if any
information is missing.
2b

(If applicable)
2nd Contact Name:
2nd Contact Phone Number:
2nd Contact Phone Extension:
2nd Contact Title:
2nd Contact Business Email:
Go to QUESTION 2b.

We currently have the structure at this address
listed as the following type of group quarters:
(Read the GQ Type description listed in the
GQ Update column). Is that correct?

If Yes, go to QUESTION 2c.

What is the maximum number of people who
are served at this soup kitchen?

Update the Max Pop in the GQ Update
column.

If No, use “GQAC Job Aid: Identify GQ Type
Code” to update GQ Type Code. Then select
the appropriate script for the new GQ Type
Code.

Go to QUESTION 3.
3

Will this soup kitchen be operating on
Tuesday, March 31st?

If yes, go to QUESTION 5.
If no, QUESTION 4.

*Note for office staff: Operating refers to
whether clients are able to receive services
from this soup kitchen on Tuesday, March 31st.
4

Will this soup kitchen be open or operating on
Monday, March 30th or Wednesday, April 1st?
*Note for office staff: Operating refers to
whether clients are able to receive services
from this soup kitchen on Monday, March 30th
or Wednesday, April 1st.

If yes, go to QUESTION 6.
If no, end interview using this statement:
“Thank you very much for your time and
participation. This is all the information that I
need. This soup kitchen will not be counted
during the 2020 Census. Someone from the
Census Bureau may contact you by telephone
to verify that we spoke with you about
counting the people served at this facility.”
Go to Status Code and choose: GQ Out-OfScope. Choose Not Operating on Census Day
from the OS Reason field. Click Save. Go to

Last Modified 6/6/2019

Page 5 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
QUESTION 16.
5

The Census Bureau workers(s) will come to
this soup kitchen on Tuesday, March 31st to
gather information for people who are
receiving services on that date. Is this
acceptable?

If yes, enter March 31st in the Scheduled Visit
Date field. Go to QUESTION 7.

Would you prefer our Census Bureau
workers(s) come to your soup kitchen to
gather information for the people who are
receiving services there on Monday, March
30th or Wednesday, April 1st?

Enter date selected into the Scheduled Visit
Date field. Go to QUESTION 7.

If no, go to QUESTION 6.

*Note for office staff: The enumeration
appointment cannot be scheduled on a date
outside of March 30th, March 31st, or April 1st.
7

We will send Census Bureau workers to your
location to conduct an in-person interview
with each person who is served at your soup
kitchen on Census Day.

Select In-Person Interview from the Enum
Method field.

Which meal serves the largest number of
clients?

Select either Breakfast, Lunch, or Dinner in the
Largest Meal Served field.

Go to QUESTION 8.

If the respondent doesn’t know, leave this
section blank.
Go to QUESTION 9.
9

How many clients do you expect to serve at
this soup kitchen during this meal?

Enter this information into the Expected Pop
field.
Go to QUESTION 10.

What time is this meal served?

Enter the time into the Arrival Time field.
Go to QUESTION 11.

What time do you stop serving this meal?

Enter into the Ending Time field.
Go to QUESTION 12.

What time do clients start to assemble for this
meal?

Enter time into the Scheduled Visit Time field.
Go to QUESTION 13.

Last Modified 6/6/2019

Page 6 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
13

Do clients line up, congregate, or use another
method of grouping while waiting to enter the
soup kitchen?

Select this information from the Method Recv
Food field. If there is another method of
grouping, also describe the method in the
Notes field.
Go to QUESTION 14.

Are there any people at this location that do
not speak or understand English?

If yes select Y from the Other Languages field,
and ask, What language (s) do they speak?
(For example Spanish, Vietnamese, Korean)

*Note for office staff: This information is used
for planning purposes to best prepare to count Select all the languages spoken in the GQ
the residents living at a GQ.
Languages field. Go to QUESTION 15.
If no, leave N selected in the Other Languages
dropdown field. Go to QUESTION 15.
15

Are there any specific instructions that Census If yes, select Y from the Specific Instructions
Bureau workers need to know in order to
dropdown field. Enter the instructions into the
count the people at this location?
Specific Instructions notes field.
*Note for office staff: N, or no, is the default
option. Only select Y, or yes, if the GQ
provides specific instructions.

If no, leave N selected in the Specific
Instructions dropdown field.
Check to make sure the Status Code has been
updated to the correct code.
Go to QUESTION 16.

I am going to check our records to determine if
we have you listed as the contact person for
any other locations that do not have an
enumeration appointment scheduled. Thank
you for your patience.

(!) Click SAVE

*Note for office staff: Be sure to SAVE the
information on the Edit Screen before leaving
the screen!

If there are other cases listed for this contact
person that do not have an enumeration
appointment scheduled, go to QUESTION 17.

Reminder: In order to save your updates you
will need to click on the SAVE button first and
then click CLOSE last. Clicking on close,
without first clicking save will not save your
updated information. Be sure to do this twostep process each time.

If there are no other cases listed for this
contact person, “I have checked our records
and we do not have you listed as a contact
person for any other locations,” go to
QUESTION 18.

According to our census records, we have you
responsible for (Say the GQ NAME and refer

If yes, then inform the GQ Contact that you
would like to conduct interviews for the other
locations.

Last Modified 6/6/2019

Go to the Search Screen and conduct a search
on the contact person’s name to determine if
other cases are listed for them.

Page 7 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
to page 2 to read the GQ Type Code
Description for the type code listed).
Is this correct?

Are you responsible for any additional
facilities, either at this address or elsewhere?

Complete an Add Verification Form for each
location. Once you have collected the
information, tell the contact person:
We will check our files to see if we have these
locations and will call you back at another time
to complete an interview for each facility. Now
let us continue.
If GQ administrator has GQs that will be
enumerated, go to QUESTION 19.
If GQ administrator has no GQs that will be
enumerated, end the interview using the
following statement: “That is all the
information I need. Thank you very much for
your time and participation. If you have any
additional questions, please call the Area
Census Office at (Please provide the ACO
telephone number) or visit our website at
2020census.gov/gq. On our website, you will
find informational materials about the 2020
Census in your community.”

On the day of enumeration, Census Bureau
workers will arrive at the soup kitchen prior to
the time clients are allowed to enter the
building.

As an alternative: If contact person
does not have internet access, ask for
their mailing address to forward
documents.

Last Modified 6/6/2019

Page 8 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
That is all the information I need at this time.
If we need further information, we may call
you back. Thank you very much for your time
and participation. If you have any additional
questions, please call the area census office at
(Please provide the ACO telephone number)
or visit our website at 2020census.gov/gq. On
our website, you will find informational
materials about the 2020 Census in your
community.

Last Modified 6/6/2019

Page 9 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT

GQAC Job Aid: Identify GQ Type Code
Q1.

Q2.

What is the maximum number of residents who can live or stay here at this group quarters?
• Update Max Pop, and then proceed to Q3 of this Job Aid.

Q3.

Last Modified 6/6/2019

Page 10 of 17

Q4.

Q5.

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
Is the name or address of the housing for the staff different? If so, what is the name or
address?
The PCS universe will need to be search to determine if a record exist for this facility having a GQ
Type code of 901. If the record exists, it will need to be updated. If the record does not exist, then
it will need to be added as a new GQ.

What is the maximum number of staff who can live at this group quarters?
Note the maximum population to add to the GQ Type code 901 record.
•

Q6.

Then return to GQAC calling script: Question 3. Based on the new GQ Type Code use the
appropriate calling script.

What is the maximum number of staff who can live at this group quarters?
Update Max Pop, and then return to GQAC calling script: Question 3 on the non-SBE calling
script.

Last Modified 6/6/2019

Page 11 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT

Living Quarters Table
GQ Type Code
Category Description

Sub-Category
(if applicable)

Residents

Staff
(If their usual
residence)

1. Group Home (non-correctional) for Adults or Juveniles
Community-based group living arrangements in residential settings
that are able to accommodate three or more clients of a service
provider that provides room and board and services, including
behavioral, psychological, or social programs. Generally, clients are
not related to the caregiver or to each other.

Intended for adults

2. Residential Treatment Center (non-correctional) for Adults or
Juveniles
Residential facilities that provide treatment on-site in a highly
structured live-in environment for the treatment of drug/alcohol
abuse, mental illness, and emotional/behavioral disorders.

Intended for adults

Owned/leased/managed
by a college, university, or
seminary

501

Owned/leased/managed
by a private company or
agency (typically offering
“by the bed” or singleliability leases)

502

Intended for juveniles

4. Residential School for People with Disabilities
(such as schools for the physically or developmentally disabled)
Includes schools that teach the skills for daily living and provide education
programs and care for students with disabilities in a live-in environment.
SK

Last Modified 6/6/2019

801
201

802
202

405

Page 12 of 17

901

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
5. Workers’ Group Living Quarters, Group Housing at Job Corps Centers,
or Staff Housing at Boarding Schools
Includes dormitories, bunkhouses, and other group living arrangements
for workers who live or stay in places such as migratory farm worker
camps, ranch housing, construction worker camps, vocational training
facilities, or staff housing for boarding schools or other facilities.
6. Hospital
Includes general or Veterans Affairs hospitals, as well as mental or
psychiatric hospitals. Also includes psychiatric units, skilled-nursing
units, and in-patient hospice units within a larger hospital.

Last Modified 6/6/2019

901

Mental or psychiatric
unit or floor

401

901

Skilled-nursing unit

301

901

In-patient hospice unit

403

901

Patients with no
disposition or exit plan
(patients who have no
usual residence
elsewhere)

402

901

Page 13 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
7. Nursing or Skilled-Nursing Facility, Independent or Assisted Living
Facility, or Continuing Care Facility

Nursing or skillednursing unit

301

901

In-patient hospice unit

403

901

403

9. Shelter for People Experiencing Homelessness (emergency and
transitional)
Places with beds or cots, where people experiencing homelessness
stay at least overnight.

Last Modified 6/6/2019

Housing Unit

Independent living,
assisted living, or
continuing care unit

901

701

Page 14 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
10. Soup Kitchen
Provide meals, organized as food service lines or bag or box lunches,
primarily to people experiencing homelessness.

702

11. Regularly Scheduled Mobile Food Van
Provide meals at regularly scheduled stops that primarily serve people
experiencing homelessness.

704

12. Living Quarters for Victims of Natural Disasters
Temporary group living arrangements established as a result of
natural disasters.

903

13. Domestic Violence Shelter
Community-based homes, shelters or crisis centers that provide housing for
people who have sought shelter from household violence and may have
been physically abused.

Out-of-Scope GQ
(703)

14. Religious Group Living Quarters Intended to House their Members
(such as convents, monasteries, or abbeys)
Facilities owned or operated by religious organizations that are intended
to house their members in a group living situation. (Note: Seminary
students living in group quarters are classified as college student
housing, not religious group living quarters.)

902

Last Modified 6/6/2019

Transitory Location

If all rooms/units are
used ENTIRELY to house
people experiencing
homelessness

701

Otherwise, if any
rooms/units are
occupied by people who
live or stay there most
of the time

Transitory Location

Page 15 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
17. Correctional Facility for Adults or Juveniles
All Federal, State, County or Local prisons, jails, detention centers, and
correctional residential facilities.

Federal prison for adults

State prison for adults

103

901

Local jail/municipal
confinement facility for
adults

104

901

Federal detention
center for adults

Last Modified 6/6/2019

HQ Only*
(101)
*except those located on
American Indian Reservations
or in Alaska Native Villages

Correctional residential
facility for adults

105

901

Juvenile correctional
facility

203

901

HQ Only*
(102)
*except those located on
American Indian Reservations or
in Alaska Native Villages

Page 16 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
18. Military Quarters
Military barracks/dormitories: These facilities include military personnel
living in barracks (including “open” barrack transient quarters) and
dormitories.
Military disciplinary barracks and jails: Correctional facilities managed by
the military to hold those awaiting trial or convicted of crimes.
Military treatment facilities with assigned patients: These facilities include
military hospitals and medical centers with active duty patients assigned to
the facility. Only these patients are enumerated in this category.

Military disciplinary
barracks and jails

106

901

Military treatment
facilities with assigned
patients

404

901

19. Private Residence
These are not Group Quarters (GQ) living quarters. Some examples include
houses, apartments, and mobile homes.
20. Maritime/Military Vessel

Last Modified 6/6/2019

601

Military
barracks/dormitories

Housing Unit

Military ships

Out-of-Scope GQ
(602)

Maritime/merchant
vessels

Out-of-Scope GQ
(900)

Page 17 of 17

Form D-1052 (PCS)
In Field Group Quarters Advance Contact

Advance Contact Record
OMB No. xxxx-xxxx Approval Expires xx/xx/xxxx

GROUP QUARTERS ADVANCE CONTACT RECORD
(All data fields below are prepopulated based on the information in the GQ AC PCS)
GQ Name___________________

Facility Name______________________

Primary Contact: Name____________________
Contact Area Code __________ Contact Phone Number ____________________ Contact Phone Ext ________
Contact Title _______________________

Contact Email _______

Secondary Contact: Name____________________
Contact Area Code __________ Contact Phone Number ____________________ Contact Phone Ext ________
Contact Title _______________________

Contact Email _______

Location Address Number___________ Location Street Name___________
Location Apt/Unit_______________

Location City_____________

Location County Code/Name___________

Location State Code/Abbr_________ Location ZIP Code__________

Location Description___________________________________________________________________
______________________________________________________________________________________
GQ Type code/description__________________
Max Pop________
Letter Sent Y or N

UAA Reason (Print the UAA reason displayed on the PCS Edit screen)

Notes:_______________________________________________________________________________________
____________________________________________________________________________________________
________________________________________________________________________________________

OFFICE USE ONLY
Assigned Census Field Supervisor:
GQ Control Number:
Date Assigned:

Last Modified 11/30/2018

Date Returned:

Form D-1052 (PCS) (PR)
In Field Group Quarters Advance Contact

Advance Contact Record
OMB No. xxxx-xxxx Approval Expires xx/xx/xxxx

GROUP QUARTERS ADVANCE CONTACT RECORD – PUERTO RICO
(All data fields below are prepopulated based on the information in the GQ AC PCS)
GQ Name___________________

Facility Name______________________

Primary Contact Name____________________
Contact Area Code __________ Contact Phone Number ____________________
Contact Title _______________________

Contact Phone Ext _______

Contact Email_________

Secondary Contact Name____________________
Contact Area Code __________ Contact Phone Number ____________________
Contact Title _______________________

Contact Phone Ext _______

Contact Email_________

Location Address Number___________ Location Street Name___________
Location Urbanización ________
Location Apartment Complex_______
Location Building Description/ID_______
Location Apt/Unit_______________
Location Area 1(Barrio/Barriada/Sector/Parcela/Comunidad) _______
Location Area 2(Barrio/Barriada/Sector/Parcela/Comunidad) _______
Location KMHM ________
Location Description _________________________________________________________________________
__________________________________________________________________________________________
Location Municipio _____________ Location State: Puerto Rico

Location ZIP Code__________

GQ Type code/description__________________ Max Pop________
Letter Sent Y or N

UAA Reason (Print the UAA reason displayed on the PCS Edit screen)

Notes:_______________________________________________________________________________________
________________________________________________________________________________________

OFFICE USE ONLY
Assigned Census Field Supervisor:
GQ Control Number:
Date Assigned:

Last Modified 11/30/2018

Date Returned:

D-CS-GAPR-MFV

OMB No. 0607-1006 Approval Expires 11/30/2021

2020 CENSUS

GROUP QUARTERS ADVANCE CONTACT
FOR REGULARLY SCHEDULED MOBILE
FOOD VANS
CALLING SCRIPT

(GQ Type Code: 704)

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT

Code
101
102
103
104
105
106
201
202
203
301
401
402
403
404
405
501
502
601
602
701
702
704
706
703
801
802
900
901
902
903
999

*Note: HQ Staff only- except those located on American Indian Reservations or in Alaska Native Villages
**Note: Out of Scope GQs

MFV (PR)

Last Modified 6/6/2019

Page 2 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTRODUCTION
#

Question

Action

Hello. My name is (Your name). May I speak
to (Say the CONTACT NAME located in the
GQ Response column)?

If this person is still serving as the contact
person for the group quarter, read interview
QUESTION 2a.

If the contact person has changed, ask for the
right person; when they arrive on the call
read interview QUESTION 1b.

If this is the wrong number ask the
respondent on the phone if a second number
is available, call the second number. Go to
I have some questions to ask you about (Say
the Contact History screen and select the
the GQ NAME listed in the GQ Response
appropriate attempt number for this call from
column) at (Say the ADDRESS NUMBER and the Attempt field.
STREET NAME or ADDRESS NUMBER
and URBANIZACIÓN or APARTMENT
If this is the wrong number and you are
COMPLEX and UNIT/APT or LOCATION
unable to retrieve a second phone number, go
DESCRIPTION listed in the GQ Response
column). Are you the contact person for this
to Not Complete (located on the Contact
location?
History screen), select the appropriate
response, and end the interview by saying:
“Thank you for your time.” Go to the Contact
History screen and select the appropriate
attempt number for this call from the Attempt
field.

MFV (PR)

Last Modified 6/6/2019

Page 3 of 20

GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#
1b

Question
Hello. My name is (Your name).

Action
Enter into the Contact Name, Contact Title and
Contact Business Email fields.

I am calling from the U.S. Census Bureau.
We are currently conducting the 2020 Census Go to QUESTION 2a.
and would like to set up an enumeration
appointment for your location. By
enumeration, I mean we will come to your
location to count your residents/clients.
I have some questions to ask you about (Say
the GQ NAME listed in the GQ Response
column) at (Say the ADDRESS NUMBER
and STREET NAME or ADDRESS
NUMBER and URBANIZACIÓN or
APARTMENT COMPLEX and UNIT/APT
or LOCATION DESCRIPTION listed in the
GQ Response column). Are you the contact
person for this location?
May I have your name, title, and business
email address?

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GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
2a

Read if necessary:
This collection of information has been
approved by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number 0607-1006 confirms this
approval.

GQ Name:
Facility Name:
Loc Address Number:
The Census Bureau is required by law to
protect this information (Title 13, U.S. Code, Loc Street Name:
Loc Urbanización:
Section 9). The Census Bureau is not
permitted to publicly release your responses Loc Apartment Complex:
in a way that could identify anyone. By law, Loc Building Desc:
the Census Bureau can only use responses to Loc Building ID:
Loc Apt/Unit:
produce statistics. Per the Federal
Location Description:
Cybersecurity Enhancement Act of 2015,
Loc Area 1
data are protected from cybersecurity risks
through screening of the systems that transmit (Barrio/Barriada/Sector/Parcela/Comunidad):
Loc Area 2
data.
(Barriada/Sector/Parcela/Comunidad):
Loc KMHM:
To learn more about our privacy policy and
Loc Municipio:
data protection, please visit our Web site at
census.gov and click on “Data Protection and Loc State: PR
Loc ZIP Code:
Privacy Policy” at the bottom of the home
page. This page also includes information Loc ZIP+4:
Building Name (if applicable):
about the collection, storage, and use of
Building
Number (if applicable):
these records. Click on "System of Records
Notices (SORN)" and look for Privacy Act
Contact Name:
System of Records Notice
COMMERCE/CENSUS-5, Decennial Census Contact Phone Number:
Contact Phone Extension:
Program.
Contact Title:
Contact Business Email:
I am going to read you a summary of the
group quarters information that I have. Please
(If applicable)
let me know if anything is incorrect, or if any nd
2 Contact Name:
information is missing.
2nd Contact Phone Number:
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GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#

Question
*Note for office staff: Remember MFV
addresses may require unique handling
depending on what is in PCS. Refer to your
manual as needed.

Action
2nd Contact Phone Extension:
2nd Contact Title:
2nd Contact Business Email:
Go to QUESTION 2b.

We currently have this location listed as the
If Yes, go to QUESTION 2c.
following type of group quarters: (Read the
GQ Type description listed in the GQ Update If No, use “GQAC Job Aid: Identify GQ Type
Code” to update GQ Type Code. Then select the
column). Is that correct?
appropriate script for the new GQ Type Code.

Is the address that we have just confirmed the If this is the office of the MFV service provider,
address for your administrative office or for
update the Status Code to Nonresidential, and
your mobile food van stop?
go to QUESTION 20.
If this is a mobile food van stop, go to
QUESTION 3.

Will this mobile food van be operating on
Tuesday, March 31?

If yes, go to QUESTION 5.
If no, go to QUESTION 4.

*Note for office staff: Operating refers to
whether clients are able to be served from
this mobile food van on March 31st.
4

Will this mobile food van be operating on
If yes, go to QUESTION 5.
th
st
Monday, March 30 , or Wednesday, April 1
2020?
If no, end interview using this statement:
“Thank you very much for your time and
participation. Your mobile food van stops will
*Note for office staff: Operating refers to
not be enumerated during the 2020 Census.
whether clients are able to receive services
Someone from the Census Bureau may contact
from this mobile food van Monday, March
st
you by telephone to verify that we spoke with
30th or Wednesday, April 1 .
you about counting the people served at your
mobile food van. ”
Go to Status Code and choose: GQ Out-OfScope. Choose Not Operating on Census Day
from the OS Reason field. Go to QUESTION
21.

How many stops does this mobile food van
make?

Enter this number in the Notes section.
If one stop, continue with QUESTION 6.
If more than one stop, continue with
QUESTION 7.

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GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#

Question

Action

We consider each mobile food van stop a
Update the Max Pop in the GQ Update column.
group quarters and have to enumerate the
people you serve there. What is the maximum Go to QUESTION 8.
number of people you can serve from this
regularly scheduled mobile food van stop?

We consider each mobile food van stop a
Update the Max Pop in the GQ Update column.
group quarter and have to enumerate the
people you serve there. The following
Go to QUESTION 8.
questions apply to the stop we just confirmed.
I will collect information about your other
stops in a few minutes.
What is the maximum number of people you
can serve at this regularly scheduled mobile
food van stop?

Is this stop serviced on Tuesday, March 31st?

If yes, go to QUESTION 10.
If no, go to QUESTION 9.

Is this stop serviced on Monday, March 30th
or Wednesday April 1st?

If yes, go to QUESTION 11.
If no, and there is more than one stop, go to
QUESTION 20.
If no, and there is only one stop, go to
QUESTION 21.

The Census Bureau workers(s) will come to
this facility on Tuesday, March 31st to gather
information for the people who are receiving
services on that date. Is this acceptable?

If yes, enter March 31st into the Scheduled Visit
Date field and then go to QUESTION 12
If no, go to QUESTION 11.

Would you prefer our Census Bureau workers Enter the date selected into the Scheduled Visit
come to your facility to gather information
Date field, and then go to QUESTION 12.
for people who receiving services there on
Monday, March 30th or Wednesday, April 1st.?
*Note for office staff: The enumeration
appointment cannot be scheduled outside of
March 30th, March 31st, or April 1st.

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GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#
12

Question

Action

We will send Census Bureau workers to your Enter In-Person Interview into the Enum
location to conduct an in-person interview
Method field.
with each person who is served at your
mobile food van stop on Census Day.
Be sure that the service provider’s name is in
the Facility Name field and the mobile food van
stop is in the GQ Name field. For example, if
this is the first mobile food van stop, enter
“Parada 1” in the GQ Name field.
Go to QUESTION 13.

What is the major intersection of this stop?

Verify if these are the intersecting streets for the
address/location description you confirmed at
the start of this interview. Collect as much
information about the stop as possible, ask
about landmarks, etc.
For example: El estacionamiento abierto
localizado en la esquina de Estancias las
Colinas y Avenida Ignacio Perfecto al lado de
la Farmacia Rios.
Go to QUESTION 14.

What is the arrival and departure time of this
stop?

Enter the arrival time into the Arrival Time
field and Scheduled Visit Time fields, and enter
the departure time into the Ending Time field.
Go to QUESTION 15.

Do clients stay near the van while eating?

Enter this information into the Eat Near Van
field.
Go to QUESTION 16.

How many clients are expected at this stop?

Enter this information into the Expected Pop
field.
Go to QUESTION 17.

Do clients line up, congregate, or use another Select this information from the Method Recv
method of grouping to receive their food?
Food field. If there is another method of
grouping, also describe this method in the Notes
field.
Go to QUESTION 18.

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GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#
18

Question
Are there any clients who do not speak or
understand Spanish?

Action
If yes, select Y from the Other Languages field,
ask, What language(s) do they speak? (For
example English, Vietnamese, Korean)

*Note for office staff: This information is
used for planning purposes to best prepare to Select all the languages spoken in the GQ
Languages field. Go to QUESTION 19.
count the residents living at a GQ.
If no, leave N selected in the Other Languages
dropdown field. Go to QUESTION 19.
19

Are there any specific instructions that census If yes, select Y from the Specific Instructions
staff need to know in order to count the
dropdown field. Enter instructions into the
clients that use these services?
Specific Instructions notes field.
*Note for office staff: N, or no, is the default
option. Only select Y, or yes, if the GQ
provides specific instructions.

Now I need to collect address/location
information for your other stops.

Complete an Add Verification Form for each
stop. Be sure you have filled one out for each
stop based on the number given in Question 5.
It must have enough information so the address
can be searched for in BLQ.
Once you have collected the information for
each additional stop, tell the contact person:
We will check our files to see if we have these
locations and will call you back at another time
to complete an interview for each stop. Now let
us continue.
Go to QUESTION 21.

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GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#

Question

Action

I am going to check our records to determine (!) Click SAVE
if we have you listed as the contact person for
any other locations that do not have an
Go to the Search Screen to determine if other
enumeration appointment scheduled. Thank
cases are also assigned to this contact person.
you for your patience.
If there are other cases listed for this contact
*Note for office staff: Be sure to SAVE the
person that do not have an enumeration
information on the Edit Screen before leaving appointment scheduled, go to QUESTION 22.
the screen!
If there are no other cases listed for this contact
Reminder: In order to save your updates you person, “Thank you for your patience, I have
will need to click on the SAVE button first
checked our records and we do not have you
and then click CLOSE last. Clicking on
listed as a contact person for any other
close, without first clicking save will not save locations,” go to QUESTION 23.
your updated information. Be sure to do this
two-step process each time.

According to our census records, we have
you responsible for (Say the GQ NAME and
refer to page 2 to read the GQ Type Code
Description for the type code listed).
Is this correct?

MFV (PR)

Last Modified 6/6/2019

If yes, then inform the GQ Contact that you
would like to conduct interviews for the other
locations.
If they respond no, but they are listed as
being responsible for other GQs, accept
their response, and ask ‘Do you know
the contact person for this location?’
update the contact details for those
location(s) (if applicable) Go to
QUESTION 23.

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GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#
23

Question
Are you responsible for any additional
facilities, other than the mobile food van
stops we just discussed?

Action
Complete an Add Verification Form for each
location. Once you have collected the
information, tell the contact person:
We will check our files to see if we have these
locations and will call you back at another time
to complete an interview for each location. Now
let us continue.
If GQ administrator has GQs that will be
enumerated, go to QUESTION 24.
If GQ administrator has no GQs that
will be enumerated, end the interview
using the following statement: “That is
all the information I need. Thank you
very much for your time and
participation. If you have any additional
questions, please call the Area Census
Office at (Please provide the ACO
telephone number) or visit our website
at 2020census.gov/gq. On our website,
you will find informational materials
about the 2020 Census in your
community.”

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GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
INTERVIEW
#
24

Question
On the day of enumeration, Census Bureau
workers will arrive at the mobile food van
stop at least 30 minutes before the van gets
there to interview people as they are waiting
and before they get their food.

Action
As an alternative: If contact person
does not have internet access, ask for
their mailing address to forward
documents.

We ask that you let the clients know that the
Census Bureau will be conducting the 2020
Census at that time and all data we collect are
protected by law and kept confidential.
Someone from the Census Bureau will
contact you prior to your appointment to
discuss details about counting your clients.
To learn more about our privacy policy and
data protection, please visit our website at
census.gov and click on “Data Protection and
Privacy Policy” at the bottom of the home
page.
If you have any additional questions, please
call the Area Census Office at (Please
provide the ACO telephone number) or visit
our website at 2020census.gov/gq. On our
website, you will find informational materials
about the 2020 Census in your community.
That is all the information that I need at this
time. If we need further information, we may
call you back. Thank you very much for your
time and participation.

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GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT

GQAC Job Aid: Identify GQ Type Code
Q1.

How would you describe or categorize the type for this facility?
Find the category in the Living Quarters Table that best matches the respondent’s answer. If
clarification is necessary, you can read the category descriptions to the respondent to confirm you
are selecting the most appropriate category. When the appropriate category is identified, use the
table to determine the correct GQ Type Code. For some categories (as indicated in the table), you
will need to probe to identify the appropriate sub-category and corresponding GQ Type Code.
While searching for the appropriate category, you may say the following: “Thank you for your
patience. I am searching our living quarters categories so that I can correctly list your location.”
• If chosen category (or sub-category):
o Has different type codes for Residents and Staff -- Use Residents or Staff
column, as applicable, to update GQ Type Code. If Residents, proceed to Q2 of this
Job Aid. If Staff, skip to Q6 of this Job Aid.
o Has same type code for Residents and Staff -- Update GQ Type Code, and then
return to GQAC script: Question 2d.
o Is an Out-of-Scope GQ Type -- If the GQ Type is Maritime Vessel (900) or
Military Ship (602), update GQ Type Code, and update the Status Code to “GQ
Out-Of-Scope,” and select the reason that it is GQ Type Out of Scope from the OS
Reason field. Then end GQAC interview using the following statement: “Thank
you very much for your time and participation. This is all the information I need.”
If the GQ Type is a Domestic Violence Shelter (703), apologize and end the
interview, and follow the special instructions for handling Domestic Violence
Shelters.
o Is labeled as Transitory Location -- Change GQ Type Code to blank. Go to the
Contact History screen and update the Attempt field to Final, select "Not a Group
Quarters" from the Not Complete field, and add a detailed note in the Contact
History Notes field. You may also add a Note on the Edit screen. Then end GQAC
interview using the following statement: “Thank you very much for your time and
participation. This is all the information I need. Your facility will be contacted at a
later date to setup an enumeration appointment.”
o Is labeled as a Housing Unit -- Change GQ Type Code to blank. Then go to the
non-SBE GQAC Calling Script: Question 6.
o Is labeled as Nonresidential – Change GQ Type Code to blank, and update Status
Code to “Nonresidential.” Then end GQAC interview using the following
statement: “Thank you very much for your time and participation. This is all the
information I need.”

Q2.

What is the maximum number of residents who can live or stay here at this group quarters?
• Update Max Pop, and then proceed to Q3 of this Job Aid.

Q3.

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GQ ADVANCE CONTACT FOR REGULARLY SCHEDULED MOBILE FOOD VANS
CALLING SCRIPT
Q4. Is the name or address of the housing for the staff different? If so, what is the name or
address?
The PCS universe will need to be search to determine if a record exist for this facility having a GQ
Type code of 901. If the record exists, it will need to be updated. If the record does not exist, then
it will need to be added as a new GQ.

Q5.

What is the maximum number of staff who can live at this group quarters?
Note the maximum population to add to the GQ Type code 901 record.
•

Q6.

Then return to GQAC calling script: Question 3. Based on the new GQ Type Code use the
appropriate calling script.

What is the maximum number of staff who can live at this group quarters?
Update Max Pop, and then return to GQAC calling script: Question 3 on the non-SBE calling
script.

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Living Quarters Table
GQ Type Code
Category Description

Sub-Category
(if applicable)

Residents

Staff
(If their usual
residence)

1. Group Home (non-correctional) for Adults or Juveniles
Community-based group living arrangements in residential settings
that are able to accommodate three or more clients of a service
provider that provides room and board and services, including
behavioral, psychological, or social programs. Generally, clients are
not related to the caregiver or to each other.

Intended for adults

2. Residential Treatment Center (non-correctional) for Adults or
Juveniles
Residential facilities that provide treatment on-site in a highly
structured live-in environment for the treatment of drug/alcohol
abuse, mental illness, and emotional/behavioral disorders.

Intended for adults

Owned/leased/managed
by a college, university, or
seminary

501

Owned/leased/managed
by a private company or
agency (typically offering
“by the bed” or singleliability leases)

502

MFV (PR)

Last Modified 6/6/2019

Intended for juveniles

Page 15 of 20

801
201

901

802
202

901

405

5. Workers’ Group Living Quarters, Group Housing at Job Corps
Centers, or Staff Housing at Boarding Schools
Includes dormitories, bunkhouses, and other group living arrangements
for workers who live or stay in places such as migratory farm worker
camps, ranch housing, construction worker camps, vocational training
facilities, or staff housing for boarding schools or other facilities.
6. Hospital
Includes general or Veterans Affairs hospitals, as well as mental or
psychiatric hospitals. Also includes psychiatric units, skilled-nursing
units, and in-patient hospice units within a larger hospital.

MFV (PR)

Last Modified 6/6/2019

901

Mental or psychiatric
unit or floor

401

901

Skilled-nursing unit

301

901

In-patient hospice unit

403

901

Patients with no
disposition or exit plan
(patients who have no
usual residence
elsewhere)

402

901

Page 16 of 20

7. Nursing or Skilled-Nursing Facility, Independent or Assisted Living
Facility, or Continuing Care Facility

Nursing or skillednursing unit

301

901

In-patient hospice unit

403

901

Housing Unit

Independent living,
assisted living, or
continuing care unit

8. In-Patient Hospice Facility (free-standing only)
Includes in-patient hospice facilities that provide palliative, comfort,
and supportive care for terminally ill patients and their families.

403

901

9. Shelter for People Experiencing Homelessness (emergency and
transitional)
Places with beds or cots, where people experiencing homelessness
stay at least overnight.

701

10. Soup Kitchen
Provide meals, organized as food service lines or bag or box lunches,
primarily to people experiencing homelessness.

702

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11. Regularly Scheduled Mobile Food Van
Provide meals at regularly scheduled stops that primarily serve people
experiencing homelessness.

704

12. Living Quarters for Victims of Natural Disasters
Temporary group living arrangements established as a result of
natural disasters.

903

13. Domestic Violence Shelter
Community-based homes, shelters or crisis centers that provide housing for
people who have sought shelter from household violence and may have
been physically abused.

Out-of-Scope GQ
(703)

14. Religious Group Living Quarters Intended to House their Members
(such as convents, monasteries, or abbeys)
Facilities owned or operated by religious organizations that are intended
to house their members in a group living situation. (Note: Seminary
students living in group quarters are classified as college student
housing, not religious group living quarters.)

902

MFV (PR)

Last Modified 6/6/2019

Transitory Location

If all rooms/units are
used ENTIRELY to house
people experiencing
homelessness

701

Otherwise, if any
rooms/units are
occupied by people who
live or stay there most
of the time

Transitory Location

Page 18 of 20

17. Correctional Facility for Adults or Juveniles
All Federal, State, County or Local prisons, jails, detention centers, and
correctional residential facilities.

Federal prison for
adults

HQ Only*
(102)
*except those located on
American Indian Reservations or
in Alaska Native Villages

State prison for adults

103

901

Local jail/municipal
confinement facility for
adults

104

901

Federal detention
center for adults

Federal Detention Centers: Also includes Metropolitan Detention
Centers, Metropolitan Correctional Centers, Bureau of Indian Affairs (BIA)
Detention Centers, Immigration and Customs Enforcement (ICE) Service
Processing Centers, and ICE contract detention facilities.
Correctional residential
facility for adults
Correctional Residential Facilities: Also includes halfway houses,
restitution centers, prerelease centers, work release centers, and study
centers.
Military Disciplinary
Barracks and Jails
Military Disciplinary Barracks and Jails: Correctional facilities managed by
the military to hold those awaiting trial or convicted of crimes.

HQ Only*
(101)
*except those located on
American Indian Reservations
or in Alaska Native Villages
105

901

HQ Only
(106)

Last Modified 6/6/2019

Juvenile correctional
facility

Page 19 of 20

203

901

18. Military Quarters
Includes military barracks or dormitories (non-disciplinary) and military
hospitals and medical centers with assigned Active Duty patients or patients
with no disposition or exit plan.

(Mil. barracks/dormitories: 601
Mil. hospital/treatment center: 404)

19. Private Residence
These are not Group Quarters (GQ) living quarters. Some examples include
houses, apartments, and mobile homes.
20. Maritime/Military Vessel

MFV (PR)

Last Modified 6/6/2019

Housing Unit

Military ships

Out-of-Scope GQ
(602)

Maritime/merchant
vessels

Out-of-Scope GQ
(900)

Page 20 of 20

D-CS-GAPR-GQ

OMB No. 0607-1006 Approval Expires 11/30/2021

2020 CENSUS

GROUP QUARTERS ADVANCE CONTACT
FOR NON-SBE GQ
CALLING SCRIPT

(GQ Type Codes: 101, 102, 103, 104, 105, 106,
201, 202, 203, 301, 401, 402, 403, 404, 405, 501,
502, 601, 801, 802, 901, 902, 903, 999)

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

Code
101
102
103
104
105
106
201
202
203
301
401
402
403
404
405
501
502
601
602
701
702
704
706
703
801
802
900
901
902
903
999

*Note: HQ Staff only- except those located on American Indian Reservations or in Alaska Native Villages
**Note: Out of Scope GQs

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Last Modified 6/6/2019

Page 2 of 23

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTRODUCTION
#

Question

Hello. My name is (Your name). May I
speak to (Say the CONTACT NAME located
in the GQ Response column)?
I am calling from the U.S. Census Bureau.
We are currently conducting the 2020 Census
and would like to set up an enumeration
appointment for your facility. By
enumeration, I mean we will come to your
facility to count your residents/clients.
I have some questions to ask you about (Say
the GQ NAME listed in the GQ Response
column) at (Say the ADDRESS NUMBER
and STREET NAME or ADDRESS
NUMBER and URBANIZACIÓN or
APARTMENT COMPLEX and UNIT/APT
or LOCATION DESCRIPTION listed in the
GQ Response column). Are you the contact
person for this location?

GQ (PR)

Last Modified 6/6/2019

Action
If this is Housing Unit, change GQ Type to
blank. Go to QUESTION 6.
If this person is still serving as the contact
person for the group quarter, read interview
QUESTION 2a.
If the contact person has changed, ask for the
right person; when they arrive on the call read
interview QUESTION 1b.
If this is the wrong number ask the respondent
on the phone if a second number is available,
call the second number. Go to the Contact
History screen and select the appropriate
attempt number for this call from the Attempt
field.
If this is the wrong number and you are unable
to retrieve a second phone number, go to Not
Complete (located on the Contact History
screen), select the appropriate response, and
end the interview by saying: “Thank you for
your time.” Go to the Contact History screen
and select the appropriate attempt number for
this call from the Attempt field.

Page 3 of 23

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
1b

Question
Hello. My name is (Your name).

Action
Enter into the Contact Name, Contact Title,
and Contact Business Email fields.

I am calling from the U.S. Census Bureau.
We are currently conducting the 2020 Census Go to QUESTION 2a.
and would like to set up an enumeration
appointment for your facility. By
enumeration, I mean we will come to your
facility to count your residents/clients.
I have some questions to ask you about (Say
the GQ NAME listed in the GQ Response
column) at (Say the ADDRESS NUMBER
and STREET NAME or ADDRESS
NUMBER and URBANIZACIÓN or
APARTMENT COMPLEX and UNIT/APT
or LOCATION DESCRIPTION listed in the
GQ Response column). Are you the contact
person for this location?
May I have your name, title, and business
email address?

GQ (PR)

Last Modified 6/6/2019

Page 4 of 23

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
2a

Read if necessary:
This collection of information has been
approved by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number 0607-1006 confirms this
approval.
The Census Bureau is required by law to
protect this information (Title 13, U.S. Code,
Section 9). The Census Bureau is not
permitted to publicly release your responses
in a way that could identify anyone. By law,
the Census Bureau can only use responses to
produce statistics. Per the Federal
Cybersecurity Enhancement Act of 2015,
data are protected from cybersecurity risks
through screening of the systems that transmit
data.

Read all the information for the GQ and the GQ
contact shown in the GQ Response column to
the contact person, spelling out the GQ Name,
Facility Name, Street Name, or Urbanización,
or Apartment Complex, or Location Description
(these fields are also listed below). If any
information is incorrect or missing, make
changes in the GQ Update section for the fields
that are available to update. Only minor
spelling changes are permitted to Street Name,
Urbanización, Apartment Complex,
Barrio/Barriada/Sector/Parcela/Comunidad.
If any of the other address fields have changed,
go to the Contact History screen and update the
Attempt field to Final, and add a Note on the
Edit screen. Enter the information into the Add
Verification form. Then, proceed to QUESTION
16.
GQ Name:
Facility Name:
Loc Address Number:
Loc Street Name:
Loc Urbanización:
Loc Apartment Complex:
Loc Building Desc:
Loc Building ID:
Loc Apt/Unit:
Location Description:
Loc Area 1
(Barrio/Barriada/Sector/Parcela/Comunidad):
Loc Area 2
(Barriada/Sector/Parcela/Comunidad):
Loc KMHM:
Loc Municipio:
Loc State: PR
Loc ZIP Code:
Loc ZIP+4:
Building Name (if applicable):
Building Number (if applicable):

To learn more about our privacy policy and
data protection, please visit our Web site at
census.gov and click on “Data Protection and
Privacy Policy” at the bottom of the home
page. This page also includes information
about the collection, storage, and use of these
records. Click on "System of Records Notices
(SORN)" and look for Privacy Act System of
Contact Name:
Records Notice COMMERCE/CENSUS-5,
Contact Phone Number:
Decennial Census Program.
Contact Phone Extension:
Contact Title:
I am going to read you a summary of the
Contact Business Email:
group quarters information that I have. Please
let me know if anything is incorrect, or if any
(If applicable)
information is missing.
GQ (PR)

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#

Question

Action
2nd
2nd
2nd
2nd
2nd

Contact Name:
Contact Phone Number:
Contact Phone Extension:
Contact Title:
Contact Business Email:

Go to QUESTION 2b.
2b

We currently have the structure at this
address listed as the following type of group
quarters: (Read the GQ Type description
listed in the GQ Update column). Is that
correct?

If Yes, and GQ Type is 501, go to QUESTION
2c.
If Yes, and GQ Type is not 501, go to
QUESTION 2d.
If No, use “GQAC Job Aid: Identify GQ
Type Code” to update GQ Type Code.
Then select the appropriate script for
the new GQ Type Code.

If owned/leased/managed by a college,
university, or seminary, then update/confirm
that GQ Type is 501.
If owned/leased/managed by a private company
or agency, then update/confirm that GQ Type is
502.
Go to QUESTION 2d.

What is the maximum number of people who
can live or stay here at this group quarters?

•

If GQ Type Code is 501, 502, 801, 802,
901, 902, and 903 the max pop must
include any staff who live or stay at the
GQ.

•

If GQ Type is 901, and the GQ is a
separate staff quarter, the max pop
includes staff only.

•

If GQ Type is 901 and the GQ is a Job
Corp Centers, Workers Group Living
Quarters, or vocation training facility,
the max pop includes staff and residents
in the maximum number.

Update the Max Pop in the GQ Update column.
Go to QUESTION 3.
GQ (PR)

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GQ ADVANCE CONTACT FOR NON-SBE GQ
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#
3

Question

Action

Will this facility be operating on April 1,
2020?

If yes, select Y from the GQ Operating field, and
go to QUESTION 4a.

*Note for office staff: Operating refers to
whether residents or clients were living or
staying at the facility on April 1st.

Go to QUESTION 5.

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#
4b

Question
What is the expected population at this
facility on April 1st, 2020? If you do not
know the exact number right now, please
provide an estimate.

Action
•

GQ Type Code is 501, 502, 801, 802,
901, 902, and 903: include any staff
who live or stay at the GQ in this
number.

•

GQ Type is 901, and the GQ is a
separate staff quarter, include staff
only.

•

If GQ Type is 901 and the GQ is a Job
Corp Centers, Workers Group Living
Quarters, or vocation training facility,
include staff and residents in the
expected number.

Enter this information into the Expected Pop
field.
Go to QUESTION 5.
5

Does this group quarters serve males only,
females only, or both males and females?

*Note for office staff: When enumerators
are assigned during the GQE operation, this
information is used. Male enumerators are
assigned to all-male GQs, and vice versa for
females.
6

Including yourself, how many people will be
living or staying at (Say the ADDRESS
NUMBER and STREET NAME or ADDRESS
NUMBER and URBANIZACIÓN or
APARTMENT COMPLEX and UNIT/APT or
LOCATION DESCRIPTION listed in the GQ
Response column) on April 1, 2020.We will
send a Census Bureau to your location to
conduct an in-person interview for each
person who was living or staying at this
location on Census Day.

GQ (PR)

Last Modified 6/6/2019

Enter this information into the Pop Sex field.
If this is a military GQ Type (106, 404, or 601),
go to QUESTION 7a.
All other GQ Types, go to QUESTION 7b.

Enter this information into the Expected Pop
field.
Update the Contact Information, and enter inperson interview into the Enum Method field.
Type: “This is a housing unit” in the Notes
section.
Go to QUESTION 8.

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7a

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
7b

We will conduct the 2020 Group Quarters
Enumeration from April 6, 2020 to June 2
2020. To determine the best way to count
people that are served at this facility, we
would like for you to select from the
following enumeration options:
As a reminder, do not suggest an
enumeration method to the GQ contact
person. Read the main categories that apply
for the GQ Type Code. If clarification is
needed, read the description verbatim and
refer to the GQAC FAQs.

a. In-Person Interview
A Census Bureau worker will conduct a If Electronic Response Data Transfer
(eResponse) is selected, go to QUESTION 15.
face-to-face, in-person interview with
each person who served or staying at this
facility on Census Day, April 1, 2020.
b. Drop Off/Pick Up of Questionnaire
A Census Bureau worker will leave
census questionnaires with you to
distribute to each person who staying at
this facility on Census Day, April 1,
2020. You should ensure each person
completes and returns the questionnaires,
and then a census worker will pick up
the completed questionnaires from the
contact person on another agreed-upon
time.
c. Paper Response Data Collection
A Census Bureau worker will meet with
you or your staff at this facility to obtain
a paper listing of census response data
for each person who served or was
staying at this facility on Census Day,
April 1, 2020.
d.

(GQ Type 999 not eligible)
Electronic Response Data Transfer
(eResponse)
Is a secure website for you to submit
census response data to a secure portal
for each person who will be staying at
this facility on Census Day, April 1,
2020. You will be provided a unique
user ID. The requested data must be

GQ (PR)

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Question

Action

entered into the census template format
and uploaded to our website.
e. Only for correctional facilities [101,
102, 103, 104, 105, and 203] or health
care facilities [type 202,301, 401, 402,
403, and 802]
Facility Self Enumeration
A Census Bureau worker will swear in
and train you and your staff on how to
conduct the enumeration. They will
include in the enumeration each person
who staying at their facility on Census
Day, April 1, 2020. The Census worker
provides all the materials needed to
conduct enumeration. You will prepare
forms for enumeration, distribute and
collect forms, review completed
materials and follow up on any missing
data. A census worker will come back to
pick up the completed materials at an
agreed upon time.
8

What is the best date and time for us to
conduct the interviews at this location
between April 6, 2020 to April 30, 2020?

Select the date and time in the Scheduled Visit
section.
Go to QUESTION 12.

What is the best date and time for us to leave
the questionnaires at this location between
April 6, 2020 to May 29, 2020?

Select the date and time in the Scheduled Visit
section.
Go to QUESTION 12.

What is the best date and time for us to train
the contact person and leave the enumeration
materials between April 6 to May 29, 2020?

Select the date and time in the Scheduled Visit
section.
Go to QUESTION 12.

What is the best date and for us to pick up the Enter date and time in the Scheduled
paper listing between April 6, 2020 to May
Visit section.
29, 2020?
Go to QUESTION 16.

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12

Question
Are there any people at this location that do
not speak or understand Spanish?

Action
If yes, select Y from the Other Languages field,
and ask, What language(s) do they speak? (For
example English, Vietnamese, Korean).

*Note for office staff: This information is
used for planning purposes to best prepare to Select all languages spoken in the GQ
count the residents living at a GQ.
Languages field. If this is not a Housing Unit,
go to QUESTION 13.
If this is a Housing Unit, set the STATUS CODE
to HU and click SAVE. Then, go to QUESTION
18.
If no, leave N selected in the Other Languages
dropdown field. Go to QUESTION 13.
13

Are there any specific instructions that census If yes, select Y from the Specific Instructions
staff need to know in order to count the
dropdown field. Enter the instructions into the
people at this location?
Specific Instructions notes field.
*Note for office staff: N, or no, is the default
option. Only select Y, or yes, if the GQ
provides specific instructions.

If no, leave N selected in the Specific
Instructions dropdown field.
Go to QUESTION 14.

During enumeration, are you able to provide
us a printed list of all the people at this
facility, as of Census Day, April 1, 2020?

Select response from the Roster Available field.
(!) Click SAVE
Check to make sure the Status Code has
been updated to the correct code
(Complete). Go to QUESTION 16.

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15

Question

Action

What is the mailing address that you would
If any of the mailing address fields are
like to use for receiving login information and incorrect, please update.
instructions for eResponse?
Mail Address Number:
Mail Street Name:
Mail Urbanización:
Mail Apartment Complex:
*Note for office staff: After selecting the
Mail Building Desc:
eResponse enumeration method, a separate
Mail Building ID:
screen will pop-up for you to verify and
update the GQ mailing address information. Mail Apt/Unit:
Mail Area 1
The initial address on the screen will be the
location address. A GQ may have a different (Barrio/Barriada/Sector/Parcela/Comunidad):
address for mail, so be sure to confirm/enter Mail Area 2
(Barriada/Sector/Parcela/Comunidad):
that information here.
Mail KMHM:
PO Box:
Rural Route Addr:
Mail Municipio:
Mail State:
Mail ZIP Code:
Mail ZIP+4:
Go to QUESTION 16.

I am going to check our records to determine
if we have you listed as the contact person for
any other locations that do not have an
enumeration appointment scheduled. Thank
you for your patience.

(!) Click SAVE
Go to the Search Screen and conduct a search
on the contact person’s name to determine if
other cases are listed for them.

*Note for office staff: Be sure to SAVE the
If there are other cases listed for this contact
information on the Edit Screen before leaving person that do not have an enumeration
the screen!
appointment scheduled, go to QUESTION 17.
Reminder: In order to save your updates you
will need to click on the SAVE button first
and then click CLOSE last. Clicking on
close, without first clicking save will not save
your updated information. Be sure to do this
two-step process each time.

GQ (PR)

Last Modified 6/6/2019

If there are no other cases listed for this contact
person, say “I have checked our records and we
do not have you listed as a contact person for
any other locations,” go to QUESTION 18.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
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#

Question

According to our census records, we have
you responsible for (Say the GQ NAME and
refer to page 2 to read the GQ Type Code
Description for the type code listed).
Is this correct?

Action
If yes, then inform the GQ Administrator that
you would like to conduct interviews for the
other locations.
If they respond no, but they are listed as being
responsible for other GQs, accept their
response, and ask ‘Do you know the contact
person for this location?’ Update the contact
details for those location(s) (if applicable).
Go to QUESTION 18.

If GQ Type is 501, 502, 601, 801, 802, or
901-903, ask: Are you responsible for any
additional facilities, either at this address or
elsewhere?

Complete an Add Verification Form for each
location. Once you have collected the
information, tell the contact person:

We will check our files to see if we have these
If GQ Type is 101-106, 201-203, 301, or 401- locations and will call you back at another time
to complete an interview for each location. Now
405, ask: Are you responsible for any
let us continue.
additional facilities, either at this address or
elsewhere? Include workers' group living
quarters that staff use as their usual residence. If GQ administrator has GQs that will be
enumerated and does not choose Electronic
Response Data Transfer (eResponse) as the
preferred method of enumeration, go to
QUESTION 19a.
If GQ administrator has GQs that will be
enumerated and chooses Electronic Response
Data Transfer (eResponse) as the preferred
method of enumeration, go to QUESTION 19b.
If GQ administrator has no GQs that
will be enumerated, go to QUESTION
19c.

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19a

Question
On the day of enumeration, Census Bureau
workers will arrive at your facility at your
scheduled appointment time.

Action
Go to QUESTION 19c.

As an alternative: If contact person
does not have internet access, ask for
their mailing address to forward
documents.

That is all the information I need at this time.
If we need further information, we may call
you back. Thank you very much for your time
and participation. If you have any additional
questions, please call the area census office at
(Please provide the ACO telephone number)
or visit our website at 2020census.gov/gq. On
our website, you will find informational
materials about the 2020 Census in your
community.

GQ (PR)

Last Modified 6/6/2019

As an alternative: If contact person
does not have internet access, ask for
their mailing address to forward
documents.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

GQAC Job Aid: Identify GQ Type Code
Q1.

Q2.

What is the maximum number of residents who can live or stay here at this group quarters?
• Update Max Pop, and then proceed to Q3 of this Job Aid.

Q3.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

Q4.

Q5.

What is the maximum number of staff who can live at this group quarters?
Note the maximum population to add to the GQ Type code 901 record.
•

Q6.

Then return to GQAC calling script: Question 3. Based on the new GQ Type Code use the
appropriate calling script.

What is the maximum number of staff who can live at this group quarters?
Update Max Pop, and then return to GQAC calling script: Question 3 on the non-SBE calling
script.

GQ (PR)

Last Modified 6/6/2019

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

Living Quarters Table
GQ Type Code
Category Description

Sub-Category
(if applicable)

Residents

Staff
(If their usual
residence)

1. Group Home (non-correctional) for Adults or Juveniles
Community-based group living arrangements in residential settings
that are able to accommodate three or more clients of a service
provider that provides room and board and services, including
behavioral, psychological, or social programs. Generally, clients are
not related to the caregiver or to each other.

Intended for adults

2. Residential Treatment Center (non-correctional) for Adults or
Juveniles
Residential facilities that provide treatment on-site in a highly
structured live-in environment for the treatment of drug/alcohol
abuse, mental illness, and emotional/behavioral disorders.

Intended for adults

3. College or University Student Housing
Includes residence halls, and other buildings, including apartment-style
student housing, designed primarily to house college and university
students in a group living arrangement either on or off campus. These
facilities are owned, leased, or managed either by a college, university, or
seminary, or by a private company or agency that provides a ‘by the bed’
lease to students. Fraternity and sorority housing recognized by the
college or university is included as college student housing.

Owned/leased/managed
by a college, university,
or seminary

501

Owned/leased/managed
by a private company or
agency (typically
offering “by the bed” or
single-liability leases)

502

GQ (PR)

Last Modified 6/6/2019

Intended for juveniles

Page 18 of 23

801

201

901

802
202

901

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
4. Residential School for People with Disabilities
(such as schools for the physically or developmentally disabled)
Includes schools that teach the skills for daily living and provide education
programs and care for students with disabilities in a live-in environment.

405

5. Workers’ Group Living Quarters, Group Housing at Job Corps
Centers, or Staff Housing at Boarding Schools
Includes dormitories, bunkhouses, and other group living arrangements
for workers who live or stay in places such as migratory farm worker
camps, ranch housing, construction worker camps, vocational training
facilities, or staff housing for boarding schools or other facilities.
6. Hospital
Includes general or Veterans Affairs hospitals, as well as mental or
psychiatric hospitals. Also includes psychiatric units, skilled-nursing
units, and in-patient hospice units within a larger hospital.

GQ (PR)

Last Modified 6/6/2019

901

Mental or psychiatric
unit or floor

401

901

Skilled-nursing unit

301

901

In-patient hospice unit

403

901

Patients with no
disposition or exit plan
(patients who have no
usual residence
elsewhere)

402

901

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
7. Nursing or Skilled-Nursing Facility, Independent or Assisted Living
Facility, or Continuing Care Facility

Nursing or skillednursing unit

301

901

In-patient hospice unit

403

901

403

9. Shelter for People Experiencing Homelessness (emergency and
transitional)
Places with beds or cots, where people experiencing homelessness
stay at least overnight.

GQ (PR)

Last Modified 6/6/2019

Housing Unit

Independent living,
assisted living, or
continuing care unit

901

701

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
10. Soup Kitchen
Provide meals, organized as food service lines or bag or box lunches,
primarily to people experiencing homelessness.

702

11. Regularly Scheduled Mobile Food Van
Provide meals at regularly scheduled stops that primarily serve people
experiencing homelessness.

704

12. Living Quarters for Victims of Natural Disasters
Temporary group living arrangements established as a result of
natural disasters.

903

13. Domestic Violence Shelter
Community-based homes, shelters or crisis centers that provide housing for
people who have sought shelter from household violence and may have
been physically abused.

Out-of-Scope GQ
(703)

14. Religious Group Living Quarters Intended to House their Members
(such as convents, monasteries, or abbeys)
Facilities owned or operated by religious organizations that are intended
to house their members in a group living situation. (Note: Seminary
students living in group quarters are classified as college student
housing, not religious group living quarters.)

902

GQ (PR)

Last Modified 6/6/2019

Transitory Location

If all rooms/units are
used ENTIRELY to house
people experiencing
homelessness

Page 21 of 23

701

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
All types of lodging facilities that may include permanent housing for
some clients and/or housing for people experiencing homelessness.

17. Correctional Facility for Adults or Juveniles
All Federal, State, County or Local prisons, jails, detention centers, and
correctional residential facilities.

Otherwise, if any
rooms/units are
occupied by people who
live or stay there most
of the time

Transitory Location

Federal prison for adults

HQ Only*
(102)
*except those located on
American Indian Reservations or
in Alaska Native Villages

GQ (PR)

Last Modified 6/6/2019

State prison for adults

103

901

Local jail/municipal
confinement facility for
adults

104

901

Federal detention
center for adults

Correctional residential
facility for adults

Page 22 of 23

HQ Only*
(101)
*except those located on
American Indian Reservations
or in Alaska Native Villages
105

901

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
centers.
For Juveniles:

Juvenile correctional
facility

203

901

Military disciplinary
barracks and jails

106

901

Military treatment
facilities with assigned
patients

404

901

19. Private Residence
These are not Group Quarters (GQ) living quarters. Some examples include
houses, apartments, and mobile homes.
20. Maritime/Military Vessel

GQ (PR)

Last Modified 6/6/2019

601

Military
barracks/dormitories

Housing Unit

Military ships

Out-of-Scope GQ
(602)

Maritime/merchant
vessels

Out-of-Scope GQ
(900)

Page 23 of 23

D-CS-GAPR-SH

OMB No. 0607-1006 Approval Expires 11/30/2021

2020 CENSUS

GROUP QUARTERS ADVANCE CONTACT
FOR EMERGENCY AND TRANSITIONAL
SHELTERS (WITH SLEEPING FACILITIES)
FOR PEOPLE EXPERIENCING
HOMELESSNESS
CALLING SCRIPT

(GQ Type Code:701)

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT

Code
101
102
103
104
105
106
201
202
203
301
401
402
403
404
405
501
502
601
602
701
702
704
706
703
801
802
900
901
902
903
999

*Note: HQ Staff only- except those located on American Indian Reservations or in Alaska Native Villages
**Note: Out of Scope GQs

SH(PR)

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GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTRODUCTION
#

Question

Action

Hello. My name is (Your name). May I speak
to (Say the CONTACT NAME located in the
GQ Response column)?

If this person is still serving as the contact
person for the group quarters, read interview
QUESTION 2a.

If the contact person has changed, ask for the
right person; when they arrive on the call
read interview QUESTION 1b.

If this is the wrong number ask the
respondent on the phone if a second number
is available, call the second number. Go to
I have some questions to ask you about (Say
the Contact History screen and select the
the GQ NAME listed in the GQ Response
appropriate attempt number for this call from
column) at (Say the ADDRESS NUMBER and the Attempt field.
STREET NAME or ADDRESS NUMBER
If this is the wrong number and you are
and URBANIZACIÓN or APARTMENT
unable to retrieve a second phone number, go
COMPLEX and UNIT/APT or LOCATION
to Not Complete (located on the Contact
DESCRIPTION listed in the GQ Response
column). Are you the contact person for this
History screen), select the appropriate
location?
response, and end the interview by saying:
“Thank you for your time.” Go to the Contact
History screen and select the appropriate
attempt number for this call from the Attempt
field.

SH(PR)

Last Modified 6/6/2019

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GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#
1b

Question
Hello. My name is (Your name).

Action
Enter into the Contact Name, Contact Title,
and Contact Business Email fields.

I am calling from the U.S. Census Bureau.
We are currently conducting the 2020 Census Go to QUESTION 2a.
and would like to set up an enumeration
appointment for your facility. By
enumeration, I mean we will come to your
facility to count your residents/clients.
I have some questions to ask you about (Say
the GQ NAME listed in the GQ Response
column) at (Say the ADDRESS NUMBER
and STREET NAME or ADDRESS
NUMBER and URBANIZACIÓN or
APARTMENT COMPLEX and UNIT/APT
or LOCATION DESCRIPTION listed in the
GQ Response column). Are you the contact
person for this location?
May I have your name, title, and business
email address?

SH(PR)

Last Modified 6/6/2019

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GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
2a

Read if necessary:
This collection of information has been
approved by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number 0607-1006 confirms this
approval.

GQ Name:
Facility Name:
Loc Address Number:
The Census Bureau is required by law to
protect this information (Title 13, U.S. Code, Loc Street Name:
Loc Urbanización:
Section 9). The Census Bureau is not
permitted to publicly release your responses Loc Apartment Complex:
in a way that could identify anyone. By law, Loc Building Desc:
the Census Bureau can only use responses to Loc Building ID:
Loc Apt/Unit:
produce statistics. Per the Federal
Location Description:
Cybersecurity Enhancement Act of 2015,
Loc Area 1
data are protected from cybersecurity risks
through screening of the systems that transmit (Barrio/Barriada/Sector/Parcela/Comunidad):
Loc Area 2
data.
(Barriada/Sector/Parcela/Comunidad):
Loc KMHM:
To learn more about our privacy policy and
Loc Municipio:
data protection, please visit our Web site at
census.gov and click on “Data Protection and Loc State: PR
Loc ZIP Code:
Privacy Policy” at the bottom of the home
page. This page also includes information Loc ZIP+4:
Building Name (if applicable):
about the collection, storage, and use of
Building Number (if applicable):
these records. Click on "System of Records
Notices (SORN)" and look for Privacy Act
Contact Name:
System of Records Notice
COMMERCE/CENSUS-5, Decennial Census Contact Phone Number:
Contact Phone Extension:
Program.
Contact Title:
Contact Business Email:
I am going to read you a summary of the
group quarters information that I have. Please
(If applicable)
let me know if anything is incorrect, or if any
SH(PR)

Last Modified 6/6/2019

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GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#

Question
information is missing.

Action
2nd
2nd
2nd
2nd
2nd

Contact Name:
Contact Phone Number:
Contact Phone Extension:
Contact Title:
Contact Business Email:

Go to QUESTION 2b.
2b

We currently have the structure at this
address listed as the following type of group
quarters: (Read the GQ Type description
listed in the GQ Update column). Is that
correct?

If Yes, go to QUESTION 2c.
If No, use “GQAC Job Aid: Identify GQ Type
Code” to update GQ Type Code. Then select the
appropriate script for the new GQ Type Code.

What is the maximum number of people who Update the Max Pop in the GQ Update column.
can live or stay here at this group quarters?
This number should include any staff that live Go to QUESTION 3.
here as well.

Will this facility be open or operating on
Monday, March 30th?

If yes, go to QUESTION 5.
If no, QUESTION 4.

*Note for office staff: Operating refers to
whether residents or clients were living or
staying at the facility on March 30th.
4

Will this facility be open or operating on
Tuesday, March 31st, or Wednesday, April
1st?
*Note for office staff: Operating refers to
whether residents or clients were living or
staying at the facility on March 31stor April
1st

If yes, go to QUESTION 6.
If no, end interview using this statement:
“Thank you very much for your time and
participation. This facility will not be counted
during the 2020 Census. Someone from the
Census Bureau may contact you by telephone to
verify that we spoke with you about counting
the people (residing in/served at) this facility.”
Go to Status Code and choose: GQ Out-OfScope. Choose Not Operating on Census Day
from the OS Reason field. Click SAVE. Go to
QUESTION 17.

The Census Bureau workers(s) will come to
this facility on Monday, March 30, to gather
information for the people who are receiving
services on that date. Is this acceptable?

SH(PR)

Last Modified 6/6/2019

If yes, enter March 30th into the Scheduled Visit
Date field, go to QUESTION 7.
If no, go to QUESTION 6.

Page 6 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#
6

Question
Would you prefer our Census Bureau
workers(s) come to your facility to gather
information for people who are receiving
services there on Tuesday, March 31st, or
Wednesday, April 1st?

Action
Enter the date selected into the Scheduled Visit
Date field, go to QUESTION 7.

*Note for office staff: The enumeration
appointment cannot be scheduled outside of
March 30th, March 31st, or April 1st.
7

How many clients do you expect at this
shelter on this day? Also include any staff in
this number that will be living here as of that
day.

Enter this information into the Expected Pop
field.

To determine the best way to count people
that are served at this facility, we would like
for you to select from the following
enumeration options:

Enter the enumeration method selected into the
Enum Method field.

As a reminder, do not suggest an
enumeration method to the GQ contact
person. Read the main categories that apply
for the GQ Type Code. If clarification is
needed, read the description verbatim and
refer to the GQAC FAQs

Go to QUESTION 8a.

If Enum Method selected is In-Person Interview,
go to QUESTION 9.
If Enum Method selected is Paper
Response Data Collection, go to
QUESTION 8b.

a. In-Person Interview
A Census Bureau worker will conduct an
in-person interview with each person
who was served or was staying at this
facility on Census Day.
b. Paper Response Data Collection
A Census Bureau worker will meet with
you or your staff to obtain a paper listing
of census response data for each person
who was served or was staying at this
facility on Census Day.
8b

What is the best time for us to pick up the
paper listing on the appointment date we just
set?

Select the time in the Scheduled Visit Time
field.
Go to QUESTION 12.

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Last Modified 6/6/2019

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GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#
9

Question

Action

What time does the shelter open and close for Select the time in the GQ Open and GQ Closed
clients?
fields.
Go to QUESTION 10.

How early do clients arrive?

Select the time in the Scheduled Visit Time and
Arrival Time fields.
Go to QUESTION 11.

What is the latest time clients can enter the
shelter?

Select the time in the Ending Time field.
Go to QUESTION 12.

Does this shelter serve males only, females
only, or both males and females?

Enter this information into the Pop Sex field.
Go to QUESTION 13.

*Note for office staff: When enumerators are
assigned during the GQE operation, this
information is used. Male enumerators are
assigned to all-male GQs, and vice versa for
females.
13

Are there any people at this location that do
not speak or understand Spanish?

If Enum Method is Paper Response Data
Collection, go to QUESTION 15.

If yes, select Yes from the Other Languages
field, and ask What language(s) do they speak?
(For example English, Vietnamese, Korean).

*Note for office staff: This information is
used for planning purposes to best prepare to Select all the languages spoken in the GQ
count the residents living at a GQ.
Language field. Go to QUESTION 14.
If no, leave N selected in the Other Languages
dropdown field. Go to QUESTION 14.
14

What are the general procedures clients
follow when they enter the shelter?

Enter information into the Notes field.
Go to QUESTION 15.

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Last Modified 6/6/2019

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GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#
15

Question

Action

Are there any specific instructions that census If yes, select Y from the Specific Instructions
staff need to know in order to count the
dropdown field. Enter the instructions into the
people at this location?
Specific Instructions notes field.
If no, leave N selected in the Specific
Instructions dropdown field.
If respondent has no special instructions and/or
the enumeration type is Paper Response Data
Collection, leave N selected in the Specific
Instructions dropdown field, go to QUESTION
17.
All other options, go to QUESTION 16.

During enumeration, will you be able to
provide us a printed list of all people at this
facility, as of Census Day?

Select response from the Roster Available field.
Check to make sure the Status Code has been
updated to the correct code.
Go to QUESTION 17.

I am going to check our records to determine
if we have you listed as the contact person for
any other locations that do not have an
enumeration appointment scheduled. Thank
you for your patience.

(!) Click SAVE
Go to the Search Screen and conduct a search
on the contact person’s name to determine if
other cases are listed for them.

*Note for office staff: Be sure to SAVE the
If there are other cases listed for this contact
information on the Edit Screen before leaving person that do not have an enumeration
the screen!
appointment scheduled, go to QUESTION 18.
Reminder: In order to save your updates you
will need to click on the SAVE button first
and then click CLOSE last. Clicking on
close, without first clicking save will not save
your updated information. Be sure to do this
two-step process each time.

SH(PR)

Last Modified 6/6/2019

If there are no other cases listed for this contact
person, say “I have checked our records and we
do not have you listed as a contact person for
any other locations,” go to QUESTION 19.

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GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#
18

Question
According to our census records, we have
you responsible for (Say the GQ NAME and
refer to page 2 to read the GQ Type Code
Description for the type code listed).
Is this correct?

Are you responsible for any additional
facilities, either at this address or elsewhere?

Action
If yes, then inform the GQ Contact that you
would like to conduct interviews for the other
locations.
If they respond no, but they are listed as
being responsible for other GQs, accept
their response, and ask ‘Do you know
the contact person for this location?’
Update the contact details for those
location(s) (if applicable). Go to
QUESTION 19.
Complete an Add Verification Form for each
location. Once you have collected the
information, tell the contact person:
We will check our files to see if we have these
locations and will call you back at another time
to complete an interview for each facility. Now
let us continue.
If GQ administrator has GQs that will be
enumerated and chooses Paper Response Data
Collection as the preferred method of
enumeration, go to QUESTION 21.
If GQ administrator has GQs that will be
enumerated and chooses In-Person Interview as
the preferred method of enumeration, go to
QUESTION 20.
If GQ administrator has no GQs that
will be enumerated, end the interview
using the following statement: “That is
all the information I need. Thank you
very much for your time and
participation. If you have any additional
questions, please call the Area Census
Office at (Please provide the ACO
telephone number) or visit our website
at 2020census.gov/gq. On our website,
you will find informational materials
about the 2020 Census in your
community.”

SH(PR)

Last Modified 6/6/2019

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GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#

Question

On the day of enumeration, Census Bureau
workers will arrive at the shelter prior to the
time clients are allowed to enter the building.

Action
As an alternative: If contact person
does not have internet access, ask for
their mailing address to forward
documents.

We ask that you let the clients know that the
Census Bureau will be conducting the 2020
Census at that time and all data we collect are
protected by law and kept confidential.
Someone from the Census Bureau will
contact you prior to your appointment to
discuss details about counting your clients.
To learn more about our privacy policy and
data protection, please visit our website at
census.gov and click on “Data Protection and
Privacy Policy” at the bottom of the home
page.
That is all the information I need at this time.
If we need further information, we may call
you back. Thank you very much for your time
and participation. If you have any additional
questions, please call the area census office at
(Please provide the ACO telephone number)
or visit our website at 2020census.gov/gq. On
our website, you will find informational
materials about the 2020 Census in your
community.

SH(PR)

Last Modified 6/6/2019

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GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
INTERVIEW
#
21

Question
On the appointment date and time, a Census
Bureau worker will arrive at your shelter to
collect the Paper Response Data Collection
listing.

Action
As an alternative: If contact person
does not have internet access, ask for
their mailing address to forward
documents.

All data we collect are protected by law and
kept confidential. Someone from the Census
Bureau will contact you prior to your
appointment. We appreciate your
cooperation.
To learn more about our privacy policy and
data protection, please visit our website at
census.gov and click on “Data Protection and
Privacy Policy” at the bottom of the home
page.
That is all the information I need at this time.
If we need further information, we may call
you back Thank you very much for your time
and participation. If you have any additional
questions, please call the area census office at
(Please provide the ACO telephone number)
or visit our website at 2020census.gov/gq. On
our website, you will find informational
materials about the 2020 Census in your
community.

SH(PR)

Last Modified 6/6/2019

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GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT

GQAC Job Aid: Identify GQ Type Code
Q1.

Q2.

What is the maximum number of residents who can live or stay here at this group quarters?
• Update Max Pop, and then proceed to Q3 of this Job Aid.

Q3.

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GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT

Q4.

Q5.

What is the maximum number of staff who can live at this group quarters?
Note the maximum population to add to the GQ Type code 901 record.
•

Q6.

Then return to GQAC calling script: Question 3. Based on the new GQ Type Code use the
appropriate calling script.

What is the maximum number of staff who can live at this group quarters?
Update Max Pop, and then return to GQAC calling script: Question 3 on the non-SBE calling
script.

SH(PR)

Last Modified 6/6/2019

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GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT

Living Quarters Table
GQ Type Code
Category Description

Sub-Category
(if applicable)

Residents

Staff
(If their usual
residence)

1. Group Home (non-correctional) for Adults or Juveniles
Community-based group living arrangements in residential settings
that are able to accommodate three or more clients of a service
provider that provides room and board and services, including
behavioral, psychological, or social programs. Generally, clients are
not related to the caregiver or to each other.

Intended for adults

2. Residential Treatment Center (non-correctional) for Adults or
Juveniles
Residential facilities that provide treatment on-site in a highly
structured live-in environment for the treatment of drug/alcohol
abuse, mental illness, and emotional/behavioral disorders.

Intended for adults

Owned/leased/managed
by a college, university,
or seminary

501

Owned/leased/managed
by a private company or
agency (typically offering
“by the bed” or singleliability leases)

502

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Last Modified 6/6/2019

Intended for juveniles

Page 15 of 20

801
201

901

802
202

901

405

5. Workers’ Group Living Quarters, Group Housing at Job Corps
Centers, or Staff Housing at Boarding Schools
Includes dormitories, bunkhouses, and other group living arrangements
for workers who live or stay in places such as migratory farm worker
camps, ranch housing, construction worker camps, vocational training
facilities, or staff housing for boarding schools or other facilities.
6. Hospital
Includes general or Veterans Affairs hospitals, as well as mental or
psychiatric hospitals. Also includes psychiatric units, skilled-nursing
units, and in-patient hospice units within a larger hospital.

SH(PR)

Last Modified 6/6/2019

901

Mental or psychiatric
unit or floor

401

901

Skilled-nursing unit

301

901

In-patient hospice unit

403

901

Patients with no
disposition or exit plan
(patients who have no
usual residence
elsewhere)

402

901

Page 16 of 20

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
7. Nursing or Skilled-Nursing Facility, Independent or Assisted Living
Facility, or Continuing Care Facility

Nursing or skillednursing unit

301

901

In-patient hospice unit

403

901

403

9. Shelter for People Experiencing Homelessness (emergency and
transitional)
Places with beds or cots, where people experiencing homelessness
stay at least overnight.

SH(PR)

Last Modified 6/6/2019

Housing Unit

Independent living,
assisted living, or
continuing care unit

901

701

Page 17 of 20

702

11. Regularly Scheduled Mobile Food Van
Provide meals at regularly scheduled stops that primarily serve people
experiencing homelessness.

704

12. Living Quarters for Victims of Natural Disasters
Temporary group living arrangements established as a result of
natural disasters.

903

13. Domestic Violence Shelter
Community-based homes, shelters or crisis centers that provide housing for
people who have sought shelter from household violence and may have
been physically abused.

Out-of-Scope GQ
(703)

14. Religious Group Living Quarters Intended to House their Members
(such as convents, monasteries, or abbeys)
Facilities owned or operated by religious organizations that are intended
to house their members in a group living situation. (Note: Seminary
students living in group quarters are classified as college student
housing, not religious group living quarters.)

902

SH(PR)

Last Modified 6/6/2019

Transitory Location

If all rooms/units are
used ENTIRELY to house
people experiencing
homelessness

Page 18 of 20

701

17. Correctional Facility for Adults or Juveniles
All Federal, State, County or Local prisons, jails, detention centers, and
correctional residential facilities.

Otherwise, if any
rooms/units are
occupied by people who
live or stay there most
of the time

Transitory Location

Federal prison for adults

HQ Only*
(102)
*except those located on
American Indian Reservations or
in Alaska Native Villages

State prison for adults

103

901

Local jail/municipal
confinement facility for
adults

104

901

Federal detention
center for adults

Correctional residential
facility for adults

Correctional Residential Facilities: Also includes halfway houses,
restitution centers, prerelease centers, work release centers, and study

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Last Modified 6/6/2019

Page 19 of 20

HQ Only*
(101)
*except those located on
American Indian Reservations
or in Alaska Native Villages
105

901

GQ ADVANCE CONTACT FOR EMERGENCY AND TRANSITIONAL SHELTERS
CALLING SCRIPT
centers.
For Juveniles:

Juvenile correctional
facility

203

901

Military disciplinary
barracks and jails

106

901

Military treatment
facilities with assigned
patients

404

901

19. Private Residence
These are not Group Quarters (GQ) living quarters. Some examples include
houses, apartments, and mobile homes.
20. Maritime/Military Vessel

SH(PR)

Last Modified 6/6/2019

601

Military
barracks/dormitories

Housing Unit

Military ships

Out-of-Scope GQ
(602)

Maritime/merchant
vessels

Out-of-Scope GQ
(900)

Page 20 of 20

D-CS-GAPR-SK

OMB No. 0607-1006 Approval Expires 11/30/2021

2020 CENSUS

GROUP QUARTERS ADVANCE CONTACT
FOR SOUP KITCHENS
CALLING SCRIPT
(GQ Type Code:702)

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT

Code
101
102
103
104
105
106
201
202
203
301
401
402
403
404
405
501
502
601
602
701
702
704
706
703
801
802
900
901
902
903
999

GQ Type Codes and Descriptions
Description
Correctional Facilities for Adults
Federal Detention Centers*
Federal Prisons*
State Prisons
Local Jails and Other Municipal Confinement Facilities
Correctional Residential Facilities
Military Disciplinary Barracks and Jails
Juvenile Facilities
Group Homes for Juveniles (non-correctional)
Residential Treatment Centers for Juveniles (non-correctional)
Correctional Facilities Intended for Juveniles
Nursing Facilities/Skilled-Nursing Facilities
Nursing Facilities/Skilled-Nursing Facilities
Other Institutional Group Quarters
Mental (Psychiatric) Hospitals and Psychiatric Units in Other Hospitals
Hospitals with Patients Who Have No Usual Home Elsewhere
In-Patient Hospice Facilities
Military Treatment Facilities with Assigned Patients
Residential Schools for People with Disabilities
College/University Student Housing
College/University Student Housing (College/University owned/leased/managed)
College/University Student Housing (Privately owned/leased/managed)
Military Quarters
Military Quarters
Military Ships**
Service-Based Enumeration (SBE)
Emergency and Transitional Shelters (with Sleeping Facilities) for People Experiencing Homelessness
Soup Kitchens
Regularly Scheduled Mobile Food Vans
Targeted Non-Sheltered Outdoor Locations
Other Non-Institutional Group Quarters
Domestic Violence Shelters**
Group Homes Intended for Adults (non-correctional)
Residential Treatment Centers for Adults (non-correctional)
Maritime/Merchant Vessels**
Workers’ Group Living Quarters and Job Corps Centers
Religious Group Quarters
Living Quarters for Victims of Natural Disaster
Unknown

*Note: HQ Staff only- except those located on American Indian Reservations or in Alaska Native Villages
**Note: Out of Scope GQs

SK(PR)

Last Modified 6/6/2019

Page 2 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
INTRODUCTION
#

Question

Action

Hello. My name is (Your name). May I speak
to (Say the CONTACT NAME located in the
GQ Response column)?

If this person is still serving as the contact
person for the group quarters, read interview
QUESTION 2a.

If the contact person has changed, ask for the
right person; when they arrive on the call
read interview QUESTION 1b.

If this is the wrong number ask the
respondent on the phone if a second number
is available, call the second number. Go to
I have some questions to ask you about (Say
the Contact History screen and select the
the GQ NAME listed in the GQ Response
appropriate attempt number for this call from
column) at (Say the ADDRESS NUMBER and the Attempt field.
STREET NAME or ADDRESS NUMBER
If this is the wrong number and you are
and URBANIZACIÓN or APARTMENT
unable to retrieve a second phone number, go
COMPLEX and UNIT/APT or LOCATION
to Not Complete (located on the Contact
DESCRIPTION listed in the GQ Response
column). Are you the contact person for this
History screen), select the appropriate
location?
response, and end the interview by saying:
“Thank you for your time.” Go to the Contact
History screen and select the appropriate
attempt number for this call from the Attempt
field.

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GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
INTERVIEW
#
1b

Question

Action

Hello. My name is (Your name).
Enter into the Contact Name, Contact Title and
I am calling from the U.S. Census Bureau.
Contact Business Email fields.
We are currently conducting the 2020 Census
and would like to set up an enumeration
Go to QUESTION 2a.
appointment for your facility. By
enumeration, I mean we will come to your
facility to count your residents/clients.
I have some questions to ask you about (Say
the GQ NAME listed in the GQ Response
column) at (Say the ADDRESS NUMBER
and STREET NAME or ADDRESS
NUMBER and URBANIZACIÓN or
APARTMENT COMPLEX and UNIT/APT
or LOCATION DESCRIPTION listed in the
GQ Response column). Are you the contact
person for this location?
May I have your name, title, and business
email address?

Last Modified 6/6/2019

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
the Census Bureau can only use responses to
produce statistics. Per the Federal
Cybersecurity Enhancement Act of 2015,
data are protected from cybersecurity risks
through screening of the systems that transmit
data.
To learn more about our privacy policy and
data protection, please visit our Web site at
census.gov and click on “Data Protection and
Privacy Policy” at the bottom of the home
page. This page also includes information
about the collection, storage, and use of these
records. Click on "System of Records Notices
(SORN)" and look for Privacy Act System of
Records Notice COMMERCE/CENSUS-5,
Decennial Census Program.
I am going to read you a summary of the
group quarters information that I have. Please
let me know if anything is incorrect, or if any
information is missing.

Loc Apartment Complex:
Loc Building Desc:
Loc Building ID:
Loc Apt/Unit:
Location Description:
Loc Area 1
(Barrio/Barriada/Sector/Parcela/Comunidad):
Loc Area 2
(Barriada/Sector/Parcela/Comunidad):
Loc KMHM:
Loc Municipio:
Loc State: PR
Loc ZIP Code:
Loc ZIP+4:
Building Name (if applicable):
Building Number (if applicable):
Contact Name:
Contact Phone Number:
Contact Phone Extension:
Contact Title:
Contact Business Email:
(If applicable)
2nd Contact Name:
2nd Contact Phone Number:
2nd Contact Phone Extension:
2nd Contact Title:
2nd Contact Business Email:
Go to QUESTION 2b.

We currently have the structure at this
address listed as the following type of group
quarters: (Read the GQ Type description
listed in the GQ Update column). Is that
correct?

If Yes, go to QUESTION 2c.
If No, use “GQAC Job Aid: Identify GQ
Type Code” to update GQ Type Code.
Then select the appropriate script for
the new GQ Type Code.

What is the maximum number of people who Update the Max Pop in the GQ Update column.
are served at this soup kitchen?
Go to QUESTION 3.

Will this soup kitchen be operating on
Tuesday, March 31st?

If yes, go to QUESTION 5.
If no, QUESTION 4

*Note for office staff: Operating refers to
whether clients are able to receive services
from this soup kitchen on Tuesday, March
31st.
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Page 5 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
4

Will this soup kitchen be open or operating
If yes, go to QUESTION 6.
on Monday, March 30th, or Wednesday, April
1st?
If no, end interview using this statement:
“Thank you very much for your time and
participation. This is all the information that I
*Note for office staff: Operating refers to
need. This soup kitchen will not be counted
whether clients are able to receive services
during the 2020 Census. Someone from the
from this soup kitchen on Monday, March
Census Bureau may contact you by telephone to
30th or Wednesday, April 1st.
verify that we spoke with you about counting
the people served at this facility.”
Go to Status Code and choose: GQ Out-OfScope. Choose Not Operating on Census Day
from the OS Reason field. Click Save. Go to
QUESTION 16.

The Census Bureau workers(s) will come to
this soup kitchen on Tuesday, March 31st, to
gather information for people who are
serviced on that date. Is this acceptable?

If yes, enter March 31st in the Scheduled Visit
Date field. Go to QUESTION 7.

Would you prefer our Census Bureau
workers(s) come to your soup kitchen to
gather information for the people who are
receiving services there on Monday, March
30th, or Wednesday, April 1st?

Enter date selected into the Scheduled Visit
Date field. Go to QUESTION 7.

If no, go to QUESTION 6.

*Note for office staff: The enumeration
appointment cannot be scheduled on a date
outside of March 30th, March 31st, or April
1st.
7

We will send Census Bureau workers to your Select In-Person Interview from the Enum
location to conduct an in-person interview
Method field.
with each person who is served at your soup
kitchen on Census Day.
Go to QUESTION 8.

Which meal serves the largest number of
clients?

Select either Breakfast, Lunch, or Dinner into
the Largest Meal Served field.
If the respondent doesn’t know, leave this
section blank.
Go to QUESTION 9.

How many clients do you expect to serve at
this soup kitchen during this meal?

Enter this information into the Expected Pop
field.
Go to QUESTION 10.

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GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
10

What time is this meal served?

Enter time into the Arrival Time field.
Go to QUESTION 11.

What time do you stop serving this meal?

Enter into the Ending Time field.
Go to QUESTION 12.

What time do clients start to assemble for this Enter time into the Scheduled Visit Time field.
meal?
Go to QUESTION 13.

Do clients line up, congregate, or use another Select this information from the Method Recv
method of grouping while waiting to enter the Food field. If there is another method of
soup kitchen?
grouping, also describe the method in the Notes
field.
Go to QUESTION 14.

Are there any people at this location that do
not speak or understand Spanish?

If yes select Y from the Other Languages field,
and ask, What language (s) do they speak? (For
example English, Vietnamese, Korean)

*Note for office staff: This information is
used for planning purposes to best prepare to Select all the languages spoken in the GQ
count the residents living at a GQ.
Languages field. Go to QUESTION 15.
If no, leave N selected in the Other Languages
dropdown field. Go to QUESTION 15.
15

Are there any specific instructions that
Census Bureau workers need to know in
order to count the people at this location?

If yes, select Y from the Specific Instructions
dropdown field. Enter the instructions into the
Specific Instructions notes field.

*Note for office staff: N, or no, is the default
option. Only select Y, or yes, if the GQ
provides specific instructions.

If no, leave N selected in the Specific
Instructions dropdown field.
Check to make sure the Status Code has been
updated to the correct code.
Go to QUESTION 16.

I am going to check our records to determine (!) Click SAVE
if we have you listed as the contact person for
any other locations that do not have an
Go to the Search Screen and conduct a search
enumeration appointment scheduled. Thank
on the contact person’s name to determine if
you for your patience.
other cases are listed for them.

SK(PR)

Last Modified 6/6/2019

Page 7 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
*Note for office staff: Be sure to SAVE the
If there are other cases listed for this contact
information on the Edit Screen before leaving person that do not have an enumeration
the screen!
appointment scheduled, go to QUESTION 17.

If there are no other cases listed for this contact
person, “I have checked our records and we do
not have you listed as a contact person for any
other locations,” go to QUESTION 18.

According to our census records, we have
you responsible for (Say the GQ NAME and
refer to page 2 to read the GQ Type Code
Description for the type code listed).

If yes, then inform the GQ Contact that you
would like to conduct interviews for the other
locations.

Is this correct?

Are you responsible for any additional
facilities, either at this address or elsewhere?

Complete an Add Verification Form for each
location. Once you have collected the
information, tell the contact person:
We will check our files to see if we have these
locations and will call you back at another time
to complete an interview for each facility. Now
let us continue.
If GQ administrator has GQs that will be
enumerated, go to QUESTION 19.
If GQ administrator has no GQs that
will be enumerated, end the interview
using the following statement: “That is
all the information I need. Thank you
very much for your time and
participation. If you have any additional
questions, please call the Area Census
Office at (Please provide the ACO
telephone number) or visit our website
at 2020census.gov/gq. On our website,
you will find informational materials
about the 2020 Census in your
community.”

SK(PR)

Last Modified 6/6/2019

Page 8 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
19

On the day of enumeration, Census Bureau
workers will arrive at the soup kitchen prior
to the time clients are allowed to enter the
building.

As an alternative: If contact person
does not have internet access, ask for
their mailing address to forward
documents.

We ask that you let the clients know that the
Census Bureau will be conducting the 2020
Census at that time and all data we collect are
protected by law and kept confidential.
Someone from the Census Bureau will
contact you prior to your appointment to
discuss details about counting your clients.
To learn more about our privacy policy and
data protection, please visit our website at
census.gov and click on “Data Protection and
Privacy Policy” at the bottom of the home
page.
That is all the information I need at this time.
If we need further information, we may call
you back. Thank you very much for your time
and participation. If you have any additional
questions, please call the area census office at
(Please provide the ACO telephone number)
or visit our website at 2020census.gov/gq. On
our website, you will find informational
materials about the 2020 Census in your
community.

SK(PR)

Last Modified 6/6/2019

Page 9 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT

GQAC Job Aid: Identify GQ Type Code
Q1.

Q2.

What is the maximum number of residents who can live or stay here at this group quarters?
• Update Max Pop, and then proceed to Q3 of this Job Aid.

Q3.

SK(PR)

Last Modified 6/6/2019

Page 10 of 17

GQ ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT

Q4.

Q5.

What is the maximum number of staff who can live at this group quarters?
Note the maximum population to add to the GQ Type code 901 record.
•

Q6.

Then return to GQAC calling script: Question 3. Based on the new GQ Type Code use the
appropriate calling script.

What is the maximum number of staff who can live at this group quarters?
Update Max Pop, and then return to GQAC calling script: Question 3 on the non-SBE calling
script.

SK(PR)

Last Modified 6/6/2019

Page 11 of 17

GROUP QUARTERS ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT

Living Quarters Table
GQ Type Code
Category Description

Sub-Category
(if applicable)

Residents

Staff
(If their usual
residence)

1. Group Home (non-correctional) for Adults or Juveniles
Community-based group living arrangements in residential settings
that are able to accommodate three or more clients of a service
provider that provides room and board and services, including
behavioral, psychological, or social programs. Generally, clients are
not related to the caregiver or to each other.

Intended for adults

2. Residential Treatment Center (non-correctional) for Adults or
Juveniles
Residential facilities that provide treatment on-site in a highly
structured live-in environment for the treatment of drug/alcohol
abuse, mental illness, and emotional/behavioral disorders.

Intended for adults

Owned/leased/managed
by a college, university, or
seminary

501

Owned/leased/managed
by a private company or
agency (typically offering
“by the bed” or singleliability leases)

502

Intended for juveniles

4. Residential School for People with Disabilities
(such as schools for the physically or developmentally disabled)
Includes schools that teach the skills for daily living and provide
education programs and care for students with disabilities in a live-in
environment.
SK(PR)

Last Modified 6/6/2019

801
201

802
202

405

Page 12 of 17

901

GROUP QUARTERS ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
5. Workers’ Group Living Quarters, Group Housing at Job Corps
Centers, or Staff Housing at Boarding Schools
Includes dormitories, bunkhouses, and other group living arrangements
for workers who live or stay in places such as migratory farm worker
camps, ranch housing, construction worker camps, vocational training
facilities, or staff housing for boarding schools or other facilities.
6. Hospital
Includes general or Veterans Affairs hospitals, as well as mental or
psychiatric hospitals. Also includes psychiatric units, skilled-nursing
units, and in-patient hospice units within a larger hospital.

SK(PR)

Last Modified 6/6/2019

901

Mental or psychiatric unit
or floor

401

901

Skilled-nursing unit

301

901

In-patient hospice unit

403

901

Patients with no
disposition or exit plan
(patients who have no
usual residence
elsewhere)

402

901

Page 13 of 17

GROUP QUARTERS ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
7. Nursing or Skilled-Nursing Facility, Independent or Assisted Living
Facility, or Continuing Care Facility

Nursing or skillednursing unit

301

901

In-patient hospice unit

403

901

403

9. Shelter for People Experiencing Homelessness (emergency and
transitional)
Places with beds or cots, where people experiencing homelessness
stay at least overnight.

SK(PR)

Last Modified 6/6/2019

Housing Unit

Independent living,
assisted living, or
continuing care unit

901

701

Page 14 of 17

GROUP QUARTERS ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
10. Soup Kitchen
Provide meals, organized as food service lines or bag or box lunches,
primarily to people experiencing homelessness.

702

11. Regularly Scheduled Mobile Food Van
Provide meals at regularly scheduled stops that primarily serve people
experiencing homelessness.

704

12. Living Quarters for Victims of Natural Disasters
Temporary group living arrangements established as a result of
natural disasters.

903

13. Domestic Violence Shelter
Community-based homes, shelters or crisis centers that provide housing for
people who have sought shelter from household violence and may have
been physically abused.

Out-of-Scope GQ
(703)

14. Religious Group Living Quarters Intended to House their Members
(such as convents, monasteries, or abbeys)
Facilities owned or operated by religious organizations that are intended
to house their members in a group living situation. (Note: Seminary
students living in group quarters are classified as college student
housing, not religious group living quarters.)

902

SK(PR)

Last Modified 6/6/2019

Transitory Location

If all rooms/units are
used ENTIRELY to house
people experiencing
homelessness

701

Otherwise, if any
rooms/units are
occupied by people who
live or stay there most
of the time

Transitory Location

Page 15 of 17

GROUP QUARTERS ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
17. Correctional Facility for Adults or Juveniles
All Federal, State, County or Local prisons, jails, detention centers, and
correctional residential facilities.

Federal prison for adults

State prison for adults

103

901

Local jail/municipal
confinement facility for
adults

104

901

Federal detention
center for adults

Last Modified 6/6/2019

HQ Only*
(101)
*except those located on
American Indian Reservations
or in Alaska Native Villages

Correctional residential
facility for adults

105

901

Juvenile correctional
facility

203

901

HQ Only*
(102)
*except those located on
American Indian Reservations or
in Alaska Native Villages

Page 16 of 17

GROUP QUARTERS ADVANCE CONTACT FOR SOUP KITCHENS
CALLING SCRIPT
18. Military Quarters
Military barracks/dormitories: These facilities include military personnel
living in barracks (including “open” barrack transient quarters) and
dormitories.
Military disciplinary barracks and jails: Correctional facilities managed by
the military to hold those awaiting trial or convicted of crimes.
Military treatment facilities with assigned patients: These facilities include
military hospitals and medical centers with active duty patients assigned to
the facility. Only these patients are enumerated in this category.

Military disciplinary
barracks and jails

106

901

Military treatment
facilities with assigned
patients

404

901

19. Private Residence
These are not Group Quarters (GQ) living quarters. Some examples include
houses, apartments, and mobile homes.
20. Maritime/Military Vessel

SK(PR)

Last Modified 6/6/2019

601

Military
barracks/dormitories

Housing Unit

Military ships

Out-of-Scope GQ
(602)

Maritime/merchant
vessels

Out-of-Scope GQ
(900)

Page 17 of 17

D-CS-GA-RA

OMB No. 0607-1006 Approval Expires 11/30/2021

2020 CENSUS
Remote Alaska

GROUP QUARTERS ADVANCE CONTACT
FOR NON-SBE GQ
CALLING SCRIPT

(GQ Type Codes: 101, 102, 103, 104, 105, 106,
201, 202, 203, 301, 401, 402, 403, 404, 405, 501,
502, 601, 801, 802, 901, 902, 903, 999)

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

Code
101
102
103
104
105
106
201
202
203
301
401
402
403
404
405
501
502
601
602
701
702
704
706
703
801
802
900
901
902
903
999

GQ Type Codes and Descriptions
Description
Correctional Facilities for Adults
Federal Detention Centers*
Federal Prisons*
State Prisons
Local Jails and Other Municipal Confinement Facilities
Correctional Residential Facilities
Military Disciplinary Barracks and Jails
Juvenile Facilities
Group Homes for Juveniles (non-correctional)
Residential Treatment Centers for Juveniles (non-correctional)
Correctional Facilities Intended for Juveniles
Nursing Facilities/Skilled-Nursing Facilities
Nursing Facilities/Skilled-Nursing Facilities
Other Institutional Group Quarters
Mental (Psychiatric) Hospitals and Psychiatric Units in Other Hospitals
Hospitals with Patients Who Have No Usual Home Elsewhere
In-Patient Hospice Facilities
Military Treatment Facilities with Assigned Patients
Residential Schools for People with Disabilities
College/University Student Housing
College/University Student Housing (owned/leased/managed by a college/university)
College/University Student Housing (owned/leased/managed by a private company/agency).
Military Quarters
Military Quarters
Military Ships**
Service-Based Enumeration (SBE)
Emergency and Transitional Shelters (with Sleeping Facilities) for People Experiencing Homelessness
Soup Kitchens
Regularly Scheduled Mobile Food Vans
Targeted Non-Sheltered Outdoor Locations
Other Non-Institutional Group Quarters
Domestic Violence Shelters**
Group Homes Intended for Adults (non-correctional)
Residential Treatment Centers for Adults (non-correctional)
Maritime/Merchant Vessels**
Workers’ Group Living Quarters and Job Corps Centers
Religious Group Quarters
Living Quarters for Victims of Natural Disaster
Unknown GQ

*Note: HQ Staff only- except those located on American Indian Reservations or in Alaska Native Villages
**Note: Out of Scope GQs

Last Modified 9/5/2019

Page 2 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTRODUCTION
#
1a

Question

Action

Hello. My name is (Your name). May I speak If this is Housing Unit, change GQ Type to
to (Say the CONTACT NAME located in the blank. Go to QUESTION 6.
GQ Response column)?
If this person is still serving as the contact
I am calling from the U.S. Census Bureau.
person for the group quarter, read interview
We are currently conducting the 2020 Census QUESTION 2a.
and we would like to review some details
with you.
If the contact person has changed, ask for the
right person; when they arrive on the call read
I have some questions to ask you about (Say interview QUESTION 1b.
the GQ NAME listed in the GQ Response
column) at (Say the ADDRESS NUMBER
If this is the wrong number ask the respondent
and STREET NAME or LOCATION
on the phone if a second number is available,
DESCRIPTION listed in the GQ Response
call the second number. Go to the Contact
column). Are you the contact person for this
History screen and select the appropriate
location?
attempt number for this call from the Attempt
field.
If this is the wrong number and you are unable
to retrieve a second phone number, go to Not
Complete (located on the Contact History
screen), select the appropriate response, and
end the interview by saying: “Thank you for
your time.” Go to the Contact History screen
and select the appropriate attempt number for
this call from the Attempt field.

Last Modified 9/5/2019

Page 3 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
1b

Question
Hello. My name is (Your name).

Action
Enter into the Contact Name, Contact Title,
and Contact Business Email fields.

I am calling from the U.S. Census Bureau.
We are currently conducting the 2020 Census Go to QUESTION 2a.
and we would like to review some details
with you.
I have some questions to ask you about (Say
the GQ NAME listed in the GQ Response
column) at (Say the ADDRESS NUMBER
and STREET NAME or LOCATION
DESCRIPTION listed in the GQ Response
column). Are you the contact person for this
location?
May I have your name, title, and business
email address?

Last Modified 9/5/2019

Page 4 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
2a

Read if necessary:
This collection of information has been
approved by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number 0607-1006 confirms this
approval.

Read all the information for the GQ and the GQ
contact shown in the GQ Response column to
the contact person, spelling out the GQ Name,
Facility Name, Street Name, and Location
Description (these fields are also listed below).
If any information is incorrect or missing, make
changes in the GQ Update section for the fields
that are available to update. Only minor
spelling changes are permitted to Street Name.
If any of the other address fields have changed,
go to the Contact History screen and update the
Attempt field to Final, and add a Note on the
Edit screen. Enter the information into the Add
Verification form. Then, proceed to QUESTION
11.
GQ Name:
Facility Name:
Loc Address Number:
Loc Street Name:
Loc Apt/Unit:
Location Description:
Loc City:
Loc County:
Loc State:
Loc ZIP Code:
Loc ZIP+4:
Building Name (if applicable):
Building Number (if applicable):

The Census Bureau is required by law to
protect this information (Title 13, U.S. Code,
Section 9). The Census Bureau is not
permitted to publicly release your responses
in a way that could identify anyone. By law,
the Census Bureau can only use responses to
produce statistics. Per the Federal
Cybersecurity Enhancement Act of 2015,
data are protected from cybersecurity risks
through screening of the systems that transmit Contact Name:
Contact Phone Number:
data.
Contact Phone Extension:
Contact Title:
To learn more about our privacy policy and
Contact Business Email:
data protection, please visit our Web site at
census.gov and click on “Data Protection and
(If applicable)
Privacy Policy” at the bottom of the home
2nd Contact Name:
page. This page also includes information
nd
about the collection, storage, and use of these 2 Contact Phone Number:
nd
records. Click on "System of Records Notices 2 Contact Phone Extension:
nd
(SORN)" and look for Privacy Act System of 2 Contact Title:
2nd Contact Business Email:
Records Notice COMMERCE/CENSUS-5,
Decennial Census Program.
Go to QUESTION 2b.
I am going to read you a summary of the
group quarters information that I have. Please
let me know if anything is incorrect, or if any
information is missing.
RA

Last Modified 9/5/2019

Page 5 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
2b

Question
We currently have the structure at this
address listed as the following type of group
quarters: (Read the GQ Type description
listed in the GQ Update column). Is that
correct?

Action
If Yes, and GQ Type is 501, go to QUESTION
2c.
If Yes, and GQ Type is not 501, go to
QUESTION 2d.
If No, use “GQAC Job Aid: Identify GQ
Type Code” to update GQ Type Code.
Then select the appropriate script for
the new GQ Type Code.

What is the maximum number of people who
can live or stay here at this group quarters?

•

If GQ Type Code is 501, 502, 801,
802,901, 902, and 903 the max pop
must include any staff who live or stay
at the GQ.

•

If GQ Type is 901, and the GQ is a
separate staff quarter, the max pop
includes staff only.

•

If GQ Type is 901 and the GQ is a Job
Corp Centers, Workers Group Living
Quarters, or vocation training facility,
the max pop includes staff and residents
in the maximum number.

Update the Max Pop in the GQ Update column.
Go to QUESTION 3a.

Last Modified 9/5/2019

Page 6 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
3a

Question

Action

Will this facility be operating between
January 21st and April 30th, 2020?

If yes, select Y from the GQ Operating field, and
go to QUESTION 3b.

*Note for office staff: Operating refers to
whether residents or clients were living or
staying at the facility between January 21st
and April 30th.

Will this facility be non-operational at any
time between January 21st and April 30th,
2020? If yes, when will it not be in
operation?

If yes, go to QUESTION 4a.
If no, add a Note on the Edit screen of
when the facility will not be in
operation. Go to QUESTION 4a.

Go to QUESTION 5.

Last Modified 9/5/2019

Page 7 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
4b

Question
What is the expected population at this
facility on April 1st, 2020? If you do not
know the exact number right now, please
provide an estimate.

Action
•

GQ Type Code is 501, 502, 801, 802,
901, 902, and 903: include any staff
who live or stay at the GQ in this
number.

•

GQ Type is 901, and the GQ is a
separate staff quarter, include staff
only.

•

If GQ Type is 901 and the GQ is a Job
Corp Centers, Workers Group Living
Quarters, or vocation training facility,
include staff and residents in the
expected number.

Enter this information into the Expected Pop
field.
Go to QUESTION 5.
5

Does this group quarters serve males only,
females only, or both males and females?

*Note for office staff: When enumerators
are assigned during the GQE operation, this
information is used. Male enumerators are
assigned to all-male GQs, and vice versa for
females.
6

Enter this information into the Pop Sex field.
If this is a military GQ Type (106, 404, or 601),
go to QUESTION 7a.
All other GQ Types, go to QUESTION 7b.

Including yourself, how many people will be
living or staying at (Say the ADDRESS
NUMBER and STREET NAME listed in the
GQ Response column) on Census Day, April
1, 2020?

Enter this information into the Expected Pop
field.

Type: “This is a housing unit” in the Notes
section.

We will send a Census worker to your
location to conduct an in-person interview for
each person who was living or staying at this
location on Census Day.

Go to QUESTION 8.

Last Modified 9/5/2019

Update the Contact Information, and enter inperson interview into the Enum Method field.

Page 8 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
7a

Question

Action

We will conduct the 2020 Census Group
Enter enumeration method selected into the
Quarters Enumeration from January 21, 2020 Enum Method field.
to April 30, 2020. The following enumeration
options are available for your facility:
If In-Person Interview, go to QUESTION 8.
As a reminder, do not suggest an
enumeration method to the GQ contact
person. Read the main categories that apply
for the GQ Type Code. If clarification is
needed, read the description verbatim and
refer to the GQAC FAQs.

If Paper Response Data Collection, go to
QUESTION 9.

If Electronic Response Data Transfer
(eResponse) is selected go to QUESTION
7c.

(Only for military GQ Types 404 and 601)
a. In-Person Interview
A census worker will conduct a face-toface, in-person interview with each
person who will be served or staying at
this facility on Census Day, April 1,
2020.
(Only for military GQ Types 404 and 601
b. Paper Response Data Collection
A census worker will meet with you or
your staff at this facility to obtain a paper
listing of census response data for each
person who will be served or staying at
this facility on Census Day, April 1,
2020.
c. Electronic Response Data Transfer
(eResponse)
Is a secure website for you to submit
census response data to a secure portal
for each person who will be staying at
this facility on Census Day, April 1,
2020. You will be provided a unique
user ID. The requested data must be
entered into the Census template format
and uploaded to our website. This option
is available starting January 17th.

Last Modified 9/5/2019

Page 9 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#

Question

We will conduct the 2020 Census Group
Quarters Enumeration from January 21, 2020
to April 30, 2020. To determine the best way
to count people that are served at this facility,
we would like for you to select from the
following enumeration options:
As a reminder, do not suggest an
enumeration method to the GQ contact
person. Read the main categories that apply
for the GQ Type Code. If clarification is
needed, read the description verbatim and
refer to the GQAC FAQs.

Action
Enter enumeration method selected into the
Enum Method field.
If In-Person Interview, go to QUESTION 8.
If Paper Response Data Collection, go to
QUESTION 9.
If Electronic Response Data Transfer
(eResponse) is selected go to QUESTION 7c.

a. In-Person Interview
A census worker will conduct a face-toface, in-person interview with each
person who will be served or staying at
this facility on Census Day, April 1,
2020.
b. Paper Response Data Collection
A census worker will meet with you or
your staff at this facility to obtain a paper
listing of census response data for each
person who will be served or staying at
this facility on Census Day, April 1,
2020.
c. Electronic Response Data Transfer
(eResponse)
Is a secure website for you to submit
census response data to a secure portal
for each person who will be staying at
this facility on Census Day, April 1,
2020. You will receive a unique user ID.
The requested data must be entered into
the Census template format and
uploaded to our website. This option is
available starting January 17th.

Last Modified 9/5/2019

Page 10 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#

Question

You should or will receive a letter in the mail
with login details and information explaining
how to submit your census response data.
This letter is dated January 3rd. Have you
received this letter yet?

Are there any people at this location that do
not speak or understand English?

Action
If yes, go to QUESTION 11.
If no, tell the contact person: Please call our
help desk at 1-844-846-8443, and give them
your ID (provide the SS Case ID). They will
provide you the information you need to login
and submit your data. That is all the information
I need. Thank you very much for your time and
participation.
If yes, select Y from the Other Languages field,
and ask, What language(s) do they speak? (For
example, Yupik, Inupiaq, etc). Enter the Alaska
Native Language into the Notes section.

*Note for office staff: This information is
used for planning purposes to best prepare to
count the residents living at a GQ.
Select all languages spoken in the GQ
Languages field. If this is not a Housing Unit,
go to QUESTION 13.

If this is a Housing Unit, set the STATUS CODE
to HU and click SAVE. Then, go to QUESTION
11.
If no, leave N selected in the Other Languages
dropdown field. Go to QUESTION 9.
9

Are there any specific instructions that census If yes, select Y from the Specific Instructions
staff need to know in order to count the
dropdown field. Enter the instructions into the
people at this location?
Specific Instructions notes field.
*Note for office staff: N, or no, is the default
option. Only select Y, or yes, if the GQ
provides specific instructions.

If no, leave N selected in the Specific
Instructions dropdown field.
Go to QUESTION 10.

During enumeration, are you able to provide
us a printed list of all the people at this
facility, as of Census Day?

Select response from the Roster Available field.
(!) Click SAVE
Check to make sure the Status Code has
been updated to the correct code
(Complete). Go to QUESTION 11.

Last Modified 9/5/2019

Page 11 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#

Question

I am going to check our records to determine
if we have you listed as the contact person for
any other locations that do not have an
enumeration method selected. Thank you for
your patience.
(!) Click SAVE

Action
(!) Click SAVE
Go to the Search Screen and conduct a search
on the contact person’s name to determine if
other cases are listed for them.
If there are other cases listed for this contact
person that do not have an enumeration
appointment scheduled, go to QUESTION 12.

*Note for office staff: Be sure to SAVE the
information on the Edit Screen before leaving
the screen!
If there are no other cases listed for this contact
person, say “I have checked our records and we
Reminder: In order to save your updates you do not have you listed as a contact person for
any other locations,” go to QUESTION 13.
will need to click on the SAVE button first
and then click CLOSE last. Clicking on
close, without first clicking save will not save
your updated information. Be sure to do this
two-step process each time.
12

According to our Census records, we have
you responsible for (Say the GQ NAME and
GQ Type Code Description)

If yes, then inform the GQ Administrator that
you would like to conduct interviews for the
other locations.

Is this correct?

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Page 12 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#
13

Question

Action

If GQ Type is 501, 502, 601, 801, 802, or
901-903, ask: Are you responsible for any
additional facilities, either at this address or
elsewhere?

If yes, Complete an Add Verification Form for
each location. Once you have collected the
information, tell the contact person: We will
check our files to see if we have these locations
and will call you back at another time to
If GQ Type is 101-106, 201-203, 301, or 401- complete an interview for each location. Now
let us continue.
405, ask: Are you responsible for any
additional facilities, either at this address or
elsewhere? Include workers' group living
If GQ administrator has GQs that will be
quarters that staff use as their usual residence. enumerated and does not choose Electronic
Response Data Transfer (eResponse) as the
preferred method of enumeration, go to
QUESTION 14a.
If GQ administrator has GQs that will be
enumerated and chooses Electronic Response
Data Transfer (eResponse) as the preferred
method of enumeration, go to QUESTION 14b.
If GQ administrator has no GQs that
will be enumerated, go to QUESTION
14c.

14a

Once Census Bureau workers arrive at your
village, they will contact you to arrange
enumeration.

Go to QUESTION 14c.

We ask that you let the residents know that
the Census Bureau will be conducting the
2020 Census at that time and all data we
collect are protected by law and kept
confidential. Someone from the Census
Bureau will contact you prior to your
enumeration to discuss details about counting
your residents. We appreciate your
cooperation.
To learn more about our privacy policy and
data protection, please visit our website at
census.gov and click on “Data Protection and
Privacy Policy” at the bottom of the home
page.

Last Modified 9/5/2019

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
INTERVIEW
#

Question

14b

That is all the information I need. Thank you
very much for your time and participation.
You will receive or may have already
received a letter in the mail with a unique
User ID with instructions on how to provide
your response data to a secure website using
the Census Bureau’s template.

Action
As an alternative: If contact person
does not have internet access, ask for
their mailing address to forward
documents.

If you have any additional questions, call this
number at (Please provide the ACO telephone
number) or please visit our website at
2020census.gov/gq On our website, you will
find informational materials about the 2020
Census in your community.
14c

That is all the information I need. Thank you
very much for your time and participation. If
you have any additional questions, please call
the area census office at (Please provide the
ACO telephone number) or visit our website
at 2020census.gov/gq. On our website, you
will find informational materials about the
2020 Census in your community.

Last Modified 9/5/2019

As an alternative: If contact person
does not have internet access, ask for
their mailing address to forward
documents.

Page 14 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

GQAC Job Aid: Identify GQ Type Code
Q1.

How would you describe or categorize the type for this facility?
Find the category in the Living Quarters Table that best matches the respondent’s answer. If
clarification is necessary, you can read the category descriptions to the respondent to confirm you
are selecting the most appropriate category. When the appropriate category is identified, use the
table to determine the correct GQ Type Code. For some categories (as indicated in the table), you
will need to probe to identify the appropriate sub-category and corresponding GQ Type Code.
While searching for the appropriate category, you may say the following: “Thank you for your
patience. I am searching our living quarters categories so that I can correctly list your location.”
• If chosen category (or sub-category):
o Has different type codes for Residents and Staff -- Use Residents or Staff
column, as applicable, to update GQ Type Code. If Residents, proceed to Q2 of this
Job Aid. If Staff, skip to Q6 of this Job Aid.
o Has same type code for Residents and Staff -- Update GQ Type Code, and then
return to GQAC script: Question 2d.
o Is an Out-of-Scope GQ Type -- If the GQ Type is Maritime Vessel (900) or
Military Ship (602), update GQ Type Code, and update the Status Code to “GQ
Out-Of-Scope,” and select the reason that it is GQ Type Out of Scope from the OS
Reason field. Then end GQAC interview using the following statement: “Thank
you very much for your time and participation. This is all the information I need.”
If the GQ Type is a Domestic Violence Shelter (703), apologize and end the
interview, and follow the special instructions for handling Domestic Violence
Shelters.
o Is labeled as Transitory Location -- Change GQ Type Code to blank. Go to the
Contact History screen and update the Attempt field to Final, select "Not a Group
Quarters" from the Not Complete field, and add a detailed note in the Contact
History Notes field. You may also add a Note on the Edit screen. Then end GQAC
interview using the following statement: “Thank you very much for your time and
participation. This is all the information I need. Your facility will be contacted at a
later date to setup an enumeration appointment.”
o Is labeled as a Housing Unit -- Change GQ Type Code to blank. Then go to the
non-SBE GQAC Calling Script: Question 6.
o Is labeled as Nonresidential – Change GQ Type Code to blank, and update Status
Code to “Nonresidential.” Then end GQAC interview using the following
statement: “Thank you very much for your time and participation. This is all the
information I need.”

Q2.

What is the maximum number of residents who can live or stay here at this group quarters?
• Update Max Pop, and then proceed to Q3 of this Job Aid.

Q3.

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

Q4.

Q5.

What is the maximum number of staff who can live at this group quarters?
Note the maximum population to add to the GQ Type code 901 record.
•

Q6.

Then return to GQAC calling script: Question 3. Based on the new GQ Type Code use the
appropriate calling script.

What is the maximum number of staff who can live at this group quarters?
Update Max Pop, and then return to GQAC calling script: Question 3 on the non-SBE calling
script.

Last Modified 9/5/2019

Page 16 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

Living Quarters Table
GQ Type Code
Category Description

Sub-Category
(if applicable)

Residents

Staff
(If their usual
residence)

1. Group Home (non-correctional) for Adults or Juveniles
Community-based group living arrangements in residential settings
that are able to accommodate three or more clients of a service
provider that provides room and board and services, including
behavioral, psychological, or social programs. Generally, clients are
not related to the caregiver or to each other.

Intended for adults

2. Residential Treatment Center (non-correctional) for Adults or
Juveniles
Residential facilities that provide treatment on-site in a highly
structured live-in environment for the treatment of drug/alcohol
abuse, mental illness, and emotional/behavioral disorders.

Intended for adults

3. College or University Student Housing
Includes residence halls, and other buildings, including apartment-style
student housing, designed primarily to house college and university
students in a group living arrangement either on or off campus. These
facilities are owned, leased, or managed either by a college, university, or
seminary, or by a private company or agency that provides a ‘by the bed’
lease to students. Fraternity and sorority housing recognized by the
college or university is included as college student housing.

Owned/leased/managed
by a college, university,
or seminary

501

Owned/leased/managed
by a private company or
agency (typically
offering “by the bed” or
single-liability leases)

502

Last Modified 9/5/2019

Intended for juveniles

Page 17 of 22

801

201

901

802
202

901

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
4. Residential School for People with Disabilities
(such as schools for the physically or developmentally disabled)
Includes schools that teach the skills for daily living and provide education
programs and care for students with disabilities in a live-in environment.

405

5. Workers’ Group Living Quarters, Group Housing at Job Corps
Centers, or Staff Housing at Boarding Schools
Includes dormitories, bunkhouses, and other group living arrangements
for workers who live or stay in places such as migratory farm worker
camps, ranch housing, construction worker camps, vocational training
facilities, or staff housing for boarding schools or other facilities.
6. Hospital
Includes general or Veterans Affairs hospitals, as well as mental or
psychiatric hospitals. Also includes psychiatric units, skilled-nursing
units, and in-patient hospice units within a larger hospital.

Last Modified 9/5/2019

901

Mental or psychiatric
unit or floor

401

901

Skilled-nursing unit

301

901

In-patient hospice unit

403

901

Patients with no
disposition or exit plan
(patients who have no
usual residence
elsewhere)

402

901

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
7. Nursing or Skilled-Nursing Facility, Independent or Assisted Living
Facility, or Continuing Care Facility

Nursing or skilled-nursing
unit

301

901

In-patient hospice unit

403

901

Nursing/Skilled-Nursing Facility: Facilities that provide long-term 24-hour
non-acute medical care with licensed nurses. (Note: These facilities may
also be referred to as nursing homes.)
Independent/Assisted Living Facility: Facilities that provide housing for
older adults and coordinates personal support services, 24-hour
supervision and assistance to meet needs in a way that promotes
maximum dignity and independence for each resident. These facilities are
designed for people who need regular help with the activities of daily
living but do not necessarily require skilled medical care. (Note: These
facilities may also contain a nursing/skilled-nursing unit or hospice unit.)
Continuing Care Facility: Facilities that provide residents with a lifetime
continuum of care so that the residents can “age in place.” They offer the
resident independent living for as long as possible, and provide for nursing
assistance if or when it is needed. (Note: These facilities may also be referred
to as continuing care retirement communities [CCRC’s] or multi-level care
facilities, and they may also contain a nursing/skilled-nursing unit or hospice
unit.)

Independent living,
assisted living, or
continuing care unit

8. In-Patient Hospice Facility (free-standing only)
Includes in-patient hospice facilities that provide palliative, comfort, and
supportive care for terminally ill patients and their families.

403

9. Shelter for People Experiencing Homelessness (emergency and
transitional)
Places with beds or cots, where people experiencing homelessness stay at
least overnight.

Last Modified 9/5/2019

Housing Unit

901

701

Page 19 of 22

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT
10. Soup Kitchen
Provide meals, organized as food service lines or bag or box lunches,
primarily to people experiencing homelessness.

702

11. Regularly Scheduled Mobile Food Van
Provide meals at regularly scheduled stops that primarily serve people
experiencing homelessness.

704

12. Living Quarters for Victims of Natural Disasters
Temporary group living arrangements established as a result of natural
disasters.

903

13. Domestic Violence Shelter
Community-based homes, shelters or crisis centers that provide housing for
people who have sought shelter from household violence and may have been
physically abused.

Out-of-Scope GQ
(703)

14. Religious Group Living Quarters Intended to House their Members
(such as convents, monasteries, or abbeys)
Facilities owned or operated by religious organizations that are intended to
house their members in a group living situation. (Note: Seminary students
living in group quarters are classified as college student housing, not
religious group living quarters.)

902

15. Recreational Vehicle (RV) Park, Campground, Carnival, Marina, or
Racetrack
Includes both commercial and private facilities.
16. Hotel, Motel, Hostel, Single-Room Occupancy Units, Inn, Resort, Lodge,
or Bed and Breakfast
All types of lodging facilities that may include permanent housing for some
clients and/or housing for people experiencing homelessness.

Last Modified 9/5/2019

Transitory Location

If all rooms/units are used
ENTIRELY to house people
experiencing
homelessness

701

Otherwise, if any
rooms/units are occupied
by people who live or stay
there most of the time

Transitory Location

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GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

17. Correctional Facility for Adults or Juveniles
All Federal, State, County or Local prisons, jails, detention centers, and
correctional residential facilities.

Federal prison for adults

State prison for adults

Local Jails and Other Municipal Confinement Facilities: Also includes
correctional facilities operated by or for counties, cities, and American Indian Local jail/municipal
confinement facility for
and Alaska Native (AIAN) tribal governments. Also includes work farms and
camps holding people awaiting trial or serving short sentences. Also includes adults
privately operated correctional facilities housing primarily local or county
inmates.
Federal detention center
for adults
Federal Detention Centers: Also includes Metropolitan Detention Centers,
Metropolitan Correctional Centers, Bureau of Indian Affairs (BIA) Detention
Centers, Immigration and Customs Enforcement (ICE) Service Processing
Centers, and ICE contract detention facilities.

Correctional Residential Facilities: Also includes halfway houses, restitution
centers, prerelease centers, work release centers, and study centers.

Correctional residential
facility for adults

For Juveniles:

Last Modified 9/5/2019

Page 21 of 22

HQ Only*
(102)
*except those located on
American Indian
Reservations or in Alaska
Native Villages
103

901

104

901

HQ Only*
(101)
*except those located on
American Indian
Reservations or in Alaska
Native Villages
105

901

GQ ADVANCE CONTACT FOR NON-SBE GQ
CALLING SCRIPT

Juvenile Correctional Facilities: Also includes halfway houses operated for
correctional purposes, residential training schools and farms, reception and
diagnostic centers, group homes operated by or for correctional authorities,
and boot camps for juvenile delinquents.
18. Military Quarters
Military barracks/dormitories: These facilities include military personnel living
in barracks (including “open” barrack transient quarters) and dormitories.
Military disciplinary barracks and jails: Correctional facilities managed by the
military to hold those awaiting trial or convicted of crimes.
Military treatment facilities with assigned patients: These facilities include
military hospitals and medical centers with active duty patients assigned to the
facility. Only these patients are enumerated in this category.

Juvenile correctional
facility

Last Modified 9/5/2019

901

601

Military
barracks/dormitories
Military disciplinary
barracks and jails

106

901

Military treatment
facilities with assigned
patients

404

901

19. Private Residence
These are not Group Quarters (GQ) living quarters. Some examples include
houses, apartments, and mobile homes.
20. Maritime/Military Vessel

203

Housing Unit

Military ships

Out-of-Scope GQ
(602)

Maritime/merchant
vessels

Out-of-Scope GQ
(900)

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