Information Collection

CBIIT Service Now Customer Satisfaction Surveys (NCI)

IC 242528 under ICR 202002-0925-002 · OMB 0925-0642.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0925-0642 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Form 1 CBIIT Service Now Customer Satisfaction Surveys (NCI)	Form
1 ServiceNow Survey ServiceNow Survey 2020.pdf	Form
CBIIT Service Now Survey - Fast Track Form (1).docx CBIIT Service Now fast track survey	IC Document

IC Title:

CBIIT Service Now Customer Satisfaction Surveys (NCI)

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	1	ServiceNow Survey	ServiceNow Survey 2020.pdf		Yes	Yes	Fillable Fileable

Line of Business: Health

Subfunction: Health Care Services

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 9,250

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	9,250	9,250
Annual IC Time Burden (Hours)	463	463
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
CBIIT Service Now fast track survey	CBIIT Service Now Survey - Fast Track Form (1).docx	06/30/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.