2900-AB3 Telemedicine At Home or Mobile Appointment

Clearance for A-11 Section 280 Improving Customer Experience Information Collection

TH at Home or Mobile Appointment

Telemedicine

OMB: 2900-0876

Document [pdf]
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0MB N umber: 2900-0876
Expiration: 09/30/2023
Estimated Burden: 2 minutes

Help us serve you better
Tell us about your experience during your recent Telehealth appointment.
By indicating how much you agree with the statements below, you directly help
us improve VA healthcare.
This survey should take you approximately 2 minutes to complete.

Connecting to my VA Video Connect appointment was easy. Required
Strongly Disagree

Disagree

Neither Agree nor
Disagree

Agree

Strongly Agree

1

2

3

4

5

The VA staff gave me information about connecting to my video Telehealth appointment.
Strongly Disagree

Disagree

Neither Agree nor
Disagree

Agree

Strongly Agree

1

2

3

4

5

My provider listened to me during the appointment in a caring manner. Required
Strongly Disagree

Disagree

Neither Agree nor
Disagree

Agree

Strongly Agree

1

2

3

4

5

My provider explained things to me in a way that was easy to understand. Required
Strongly Disagree

Disagree

Neither Agree nor
Disagree

Agree

Strongly Agree

1

2

3

4

5

After my appointment, I was clear about my next steps of care. Required
Strongly Disagree

Disagree

Neither Agree nor
Disagree

Agree

Strongly Agree


File Typeapplication/pdf
File TitleVA Survey
AuthorJPERRY
File Modified2020-09-17
File Created2020-08-17

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