FERC-153 60-day (Published)

FERC-153 60-day (Published).pdf

FERC-153, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

FERC-153 60-day (Published)

OMB: 1902-0293

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Federal Register / Vol. 85, No. 52 / Tuesday, March 17, 2020 / Notices
submissions as necessary to understand
the matters in dispute. The Panel will
limit all input that it receives to the
specific study or information in dispute
and will focus on the applicability of
the study or information to the study
criteria stipulated in 18 CFR 5.9(b). If
the number of participants wishing to
speak creates time constraints, the Panel
may, at its discretion, limit the speaking
time for each participant.
For more information, please contact
Jody Callihan, the Dispute Resolution
Panel Chair, at [email protected] or
202–502–8278.
Technical Conference Call
Date: Monday, March 30, 2020
Time: 10:00 a.m.–12:00 p.m. (EST)
Conference Call-in Information
WebEx
Call-in number: 202–502–8001
Meeting ID number: 991839900
Dated: March 11, 2020..
Kimberly D. Bose,
Secretary.
[FR Doc. 2020–05462 Filed 3–16–20; 8:45 am]
BILLING CODE 6717–01–P

DEPARTMENT OF ENERGY
Federal Energy Regulatory
Commission
[Docket No. IC20–11–000]

Commission Information Collection
Activities; Comment Request for
Generic Clearance for the Collection of
Qualitative Feedback on Commission
Service Delivery
Federal Energy Regulatory
Commission.
ACTION: Notice of information collection
and request for comments.
AGENCY:

In compliance with the
requirements of the Paperwork
Reduction Act of 1995 (PRA), the
Federal Energy Regulatory Commission
(Commission or FERC) is soliciting
public comment on the currently
approved information collection, FERC–
153, ‘‘Generic Clearance for the
Collection of Qualitative Feedback on
Commission Service Delivery’’.
DATES: Comments on the collection of
information are due May 18, 2020.
ADDRESSES: You may submit comments
(identified by Docket No. IC20–11–000)
by either of the following methods:
• eFiling at Commission’s website:
http://www.ferc.gov/docs-filing/
efiling.asp.
• Mail/Hand Delivery/Courier:
Federal Energy Regulatory Commission,

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SUMMARY:

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Secretary of the Commission, 888 First
Street NE, Washington, DC 20426.
Instructions: All submissions must be
formatted and filed in accordance with
submission guidelines at: http://
www.ferc.gov/help/submissionguide.asp. For user assistance contact
FERC Online Support by email at
[email protected], or by phone
at: (866) 208–3676 (toll-free), or (202)
502–8659 for TTY.
Docket: Users interested in receiving
automatic notification of activity in this
docket or in viewing/downloading
comments and issuances in this docket
may do so at http://www.ferc.gov/docsfiling/docs-filing.asp.
FOR FURTHER INFORMATION CONTACT:
Ellen Brown may be reached by email
at [email protected], telephone
at (202) 502–8663, and fax at (202) 273–
0873.
SUPPLEMENTARY INFORMATION:
Title: FERC–153, Generic Clearance
for the Collection of Qualitative
Feedback on Commission Service
Delivery.
OMB Control No.: 1902–0293.
Type of Request: Generic information
collection.
Abstract: This information collection
provides a means to garner qualitative
customer and stakeholder feedback in
an efficient, timely manner, in
accordance with the Administration’s
commitment to improving service
delivery. By qualitative feedback, we
mean data that provides useful insights
on perceptions and opinions but are not
statistical surveys that yield quantitative
results that can be generalized to the
population of study. This feedback will
provide insights into customer or
stakeholder perceptions, experiences,
and expectations, provide an early
warning of issues with service, or focus
attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. This collection
will allow for ongoing, collaborative and
actionable communications between
FERC and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Commission’s
services will be unavailable.

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The Commission will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• The collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program soon;
• Personal identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered is intended to
be used only internally for general
service improvement and program
management purposes and is not
intended for release outside of the
Commission (if released, the
Commission must indicate the
qualitative nature of the information);
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study.
As a general matter, this information
collection will not result in any new
system of records containing privacy
information and will not ask questions

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Federal Register / Vol. 85, No. 52 / Tuesday, March 17, 2020 / Notices

of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
This information collection is subject
to the PRA. The Commission generally
cannot conduct or sponsor a collection
of information, and the public is
generally not required to respond to an
information collection, unless it is
approved by the OMB under the PRA

and displays a currently valid OMB
Control Number. In addition,
notwithstanding any other provisions of
law, no person shall generally be subject
to penalty for failing to comply with a
collection of information which does
not display a valid OMB Control
Number. See 5 CFR 1320. OMB
authorization for an information
collection cannot be for more than three
years without renewal.

Type of Respondents/Affected Public:
Individuals and households; Businesses
or other for-profit and not-for-profit
organizations; State, Local, or Tribal
government.
Estimate of Annual Burden: 1 The
Commission estimates the annual public
reporting burden and cost for the
information collection as:

FERC–153, ESTIMATED ANNUAL BURDEN FOR GENERIC CLEARANCE

Generic Clearance ................

Number of
respondents

Number of
responses per
respondent

Total number
of responses

Average burden minutes per
response

Total burden hours

(1)

(2)

(1) * (2) = (3)

(4)

(3) * (4) = (5)

15,000

1

15,000

6 minutes ..............................

Comments: Comments are invited on:
(a) Whether the collection of
information is necessary for the proper
performance of the functions of the
Commission, including whether the
information shall have practical utility;
(b) the accuracy of the Commission’s
estimate of the burden of the collection
of information; (c) ways to enhance the
quality, utility, and clarity of the
information to be collected; (d) ways to
minimize the burden of the collection of
information on respondents, including
through the use of automated collection
techniques or other forms of information
technology; and (e) estimates of capital
or start-up costs and costs of operation,
maintenance, and purchase of services
to provide information.
Dated: March 10, 2020.
Kimberly D. Bose,
Secretary.
[FR Doc. 2020–05391 Filed 3–16–20; 8:45 am]
BILLING CODE 6717–01–P

DEPARTMENT OF ENERGY
Federal Energy Regulatory
Commission
[Docket No. OR20–8–000]

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Explorer Pipeline Company; Notice of
Petition for Declaratory Order
Take notice that on February 26, 2020,
pursuant to Rule 207(a)(2) of the Federal
Energy Regulatory Commission’s
(Commission) Rules of Practice and
Procedure, 18 CFR 385.207(a)(2) (2019),
Explorer Pipeline Company (Explorer),
filed a petition for declaratory order
requesting that the Commission approve
1 Burden is defined as the total time, effort, or
financial resources expended by persons to
generate, maintain, retain, or disclose or provide

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certain terms and conditions of service
related to a proposed new transportation
service from the U.S. Gulf Coast receipt
points on Explorer’s system to a new
delivery point on Explorer’s system in
Melissa, Texas, all as more fully
explained in the petition.
Any person desiring to intervene or to
protest this filing must file in
accordance with Rules 211 and 214 of
the Commission’s Rules of Practice and
Procedure (18 CFR 385.211, 385.214).
Protests will be considered by the
Commission in determining the
appropriate action to be taken, but will
not serve to make protestants parties to
the proceeding. Any person wishing to
become a party must file a notice of
intervention or motion to intervene, as
appropriate. Such notices, motions, or
protests must be filed on or before the
comment date. Anyone filing a motion
to intervene or protest must serve a copy
of that document on the Petitioner.
The Commission encourages
electronic submission of protests and
interventions in lieu of paper using the
eFiling link at http://www.ferc.gov.
Persons unable to file electronically
should submit an original and 5 copies
of the protest or intervention to the
Federal Energy Regulatory Commission,
888 First Street NE, Washington, DC
20426.
This filing is accessible on-line at
http://www.ferc.gov, using the eLibrary
link and is available for review in the
Commission’s Public Reference Room in
Washington, DC. There is an
eSubscription link on the website that
enables subscribers to receive email
notification when a document is added
to a subscribed docket(s). For assistance
information to or for a Federal agency. For further
explanation of what is included in the information

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2 1,500

hours.

with any FERC Online service, please
email [email protected], or
call (866) 208–3676 (toll free). For TTY,
call (202) 502–8659.
Comment Date: 5:00 p.m. Eastern time
on April 1, 2020.
Dated: March 11, 2020.
Kimberly D. Bose,
Secretary.
[FR Doc. 2020–05464 Filed 3–16–20; 8:45 am]
BILLING CODE 6717–01–P

DEPARTMENT OF ENERGY
Federal Energy Regulatory
Commission
[Docket No. OR20–9–000]

Apex Oil Company, Inc. FutureFuel
Chemical Company v. Colonial
Pipeline Company; Notice of
Complaint
Take notice that on March 9, 2020,
pursuant to Rule 206 of the Rules of
Practice and Procedure of the Federal
Energy Regulatory Commission’s
(Commission) 18 CFR 385.206 (2019),
Part 343 of the Commission’s Rules and
Regulations, 18 CFR 343, et seq. (2019)
and sections 1(5), 6, 8, 9, 13, 15, and 16
of the Interstate Commerce Act (ICA), 49
U.S.C. App. 1(5), 6, 8, 9, 13, 15, and 16
and section 1803 of the Energy Policy
Act of 1992, Apex Oil Company, Inc.
and FutureFuel Chemical Company,
(jointly Complainants) filed a formal
complaint against Colonial Pipeline
Company (Colonial or Respondent),
challenging the just and reasonableness
of (1) Colonial’s cost-based
transportation rates in FERC Tariff No.
collection burden, refer to 5 Code of Federal
Regulations 1320.3.
2 1,500 hours = 90,000 minutes.

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