60-day FRN

3170-0069 60-day FRN - CR Company Response Survey PUBLISHED.pdf

Consumer Response Company Response Survey

60-day FRN

OMB: 3170-0069

Document [pdf]
Download: pdf | pdf
4294

Federal Register / Vol. 85, No. 16 / Friday, January 24, 2020 / Notices

Resources, Portland, OR
Contracting Activity: Bureau of Land
Management, OR—Oregon State Office
Service Type: Cleaning Services
Mandatory for: Laguna Atascosa NWR, Rio
Hondo, TX
Mandatory Source of Supply: Training,
Rehabilitation, & Development Institute,
Inc., San Antonio, TX
Contracting Activity: Office of Policy,
Management, and Budget, NBC
Acquisition Services Division
Service Type: Janitorial/Custodial
Mandatory for: Department of the Treasury:
Birmingham Regional Financial Center
(BRFC), Birmingham, AL
Mandatory Source of Supply: Alabama
Goodwill Industries, Inc., Birmingham,
AL
Contracting Activity: Treasury, Department of
the, Dept of Treas/
Service Type: Grounds Maintenance
Mandatory for: USCG, Chief of Staff Quarters,
Bethesda, MD
Mandatory for: USCG, Commandant
Quarters, Kenwood, MD
Mandatory for: USCG, Vice Commandant
Quarters, Bethesda, MD
Mandatory Source of Supply: The Arc of
Montgomery County, Inc., Rockville, MD
Contracting Activity: U.S. Coast Guard, U.S.
Coast Guard
Patricia Briscoe,
Deputy Director, Business Operations (Pricing
and Information Management).
[FR Doc. 2020–01160 Filed 1–23–20; 8:45 am]
BILLING CODE 6353–01–P

BUREAU OF CONSUMER FINANCIAL
PROTECTION
[Docket No. CFPB–2020–0009]

Agency Information Collection
Activities: Comment Request
Bureau of Consumer Financial
Protection.
ACTION: Notice and request for comment.
AGENCY:

In accordance with the
Paperwork Reduction Act of 1995
(PRA), the Bureau of Consumer
Financial Protection (Bureau) is
requesting a renewal of the Office of
Management and Budget (OMB)
approval for the information collection
titled, ‘‘Consumer Response Company
Response Survey.’’
DATES: Written comments are
encouraged and must be received on or
before March 24, 2020 to be assured of
consideration.
ADDRESSES: You may submit comments,
identified by the title of the information
collection, OMB Control Number (see
below), and docket number (see above),
by any of the following methods:
• Electronic: http://
www.regulations.gov. Follow the
instructions for submitting comments.

lotter on DSKBCFDHB2PROD with NOTICES

SUMMARY:

VerDate Sep<11>2014

17:03 Jan 23, 2020

Jkt 250001

• Mail/Hand Delivery/Courier:
Bureau of Consumer Financial
Protection (Attention: PRA Office), 1700
G Street NW, Washington, DC 20552.
Please note that comments submitted
after the comment period will not be
accepted. In general, all comments
received will become public records,
including any personal information
provided. Sensitive personal
information, such as account numbers
or Social Security numbers, should not
be included.
FOR FURTHER INFORMATION CONTACT:
Documentation prepared in support of
this information collection request is
available at www.regulations.gov.
Requests for additional information
should be directed to the Bureau of
Consumer Financial Protection
(Attention: PRA Office), 1700 G Street
NW, Washington, DC 20552; telephone:
(202) 435–9575, or email: PRA_
[email protected]. Please do not
submit comments to this mailbox.
SUPPLEMENTARY INFORMATION:
Title of Collection: Consumer
Response Company Response Survey.
OMB Control Number: 3170–0069.
Type of Review: Extension without
change of a currently approved
information collection.
Affected Public: Individuals or
Households.
Estimated Number of Respondents:
47,900.
Estimated Total Annual Burden
Hours: 3,830.
Abstract: The purpose of this
information collection is to continue the
collection of consumer feedback
through an optional survey at the end of
the consumer complaint process.
Through the existing survey, consumers
have the option to provide feedback on
the company’s response to and handling
of their complaint. The results of this
feedback are shared with the company
that responded to the complaint to
inform its complaint handling. The
feedback is also used as one of several
inputs to inform the Bureau’s work to
assess the accuracy, completeness, and
timeliness of company responses to
consumer complaints.
The consumer has the ability to
answer three questions about the
company’s response to and handling of
his or her complaint and provide a
narrative description in support of each
answer. Positive feedback about the
company’s handling of the consumer’s
complaint would be reflected by
affirmative answers to each question
and by the narrative in support of each
answer. The Company Response Survey
allows consumers to offer both positive

PO 00000

Frm 00026

Fmt 4703

Sfmt 4703

and negative feedback on their
complaint experience.
Request for Comments: Comments are
invited on: (a) Whether the collection of
information is necessary for the proper
performance of the functions of the
Bureau, including whether the
information will have practical utility;
(b) The accuracy of the Bureau’s
estimate of the burden of the collection
of information, including the validity of
the methods and the assumptions used;
(c) Ways to enhance the quality, utility,
and clarity of the information to be
collected; and (d) Ways to minimize the
burden of the collection of information
on respondents, including through the
use of automated collection techniques
or other forms of information
technology. Comments submitted in
response to this notice will be
summarized and/or included in the
request for OMB approval. All
comments will become a matter of
public record.
Dated: January 21, 2020.
Darrin King,
Paperwork Reduction Act Officer, Bureau of
Consumer Financial Protection.
[FR Doc. 2020–01156 Filed 1–23–20; 8:45 am]
BILLING CODE 4810–AM–P

DEPARTMENT OF DEFENSE
Office of the Secretary
[Transmittal No. 19–0Q]

Arms Sales Notification
Defense Security Cooperation
Agency, Department of Defense.

AGENCY:
ACTION:

Arms sales notice.

The Department of Defense is
publishing the unclassified text of an
arms sales notification.

SUMMARY:

FOR FURTHER INFORMATION CONTACT:

Karma Job at [email protected]
or (703) 697–8976.
This
36(b)(5)(C) arms sales notification is
published to fulfill the requirements of
section 155 of Public Law 104–164
dated July 21, 1996. The following is a
copy of a letter to the Speaker of the
House of Representatives, and
Transmittal 19–0Q.

SUPPLEMENTARY INFORMATION:

Dated: January 17, 2020.
Aaron T. Siegel,
Alternate OSD Federal Register Liaison
Officer, Department of Defense.
BILLING CODE 5001–06–P

E:\FR\FM\24JAN1.SGM

24JAN1


File Typeapplication/pdf
File Modified2020-01-24
File Created2020-01-24

© 2024 OMB.report | Privacy Policy