Download:
pdf |
pdfJune 2020
2020
TABLE OF CONTENTS
What’s New for 2020?
4
Pass Program Background
Law
The Pass Program
Official Name
Frequently Asked Questions - Background
4
4
5
5
Pass Program – General Topics
Signs and Other Materials
Product Design
Hole Punch
Share the Experience Photo Contest
Golden Age and Golden Access
Exchanging the Golden Age/Access Passes for the Interagency Senior/Access Passes
Motorcycles
Pass Options – What is Right for the Visitor?
Misuse – Red Check Mark System
7
7
8
8
8
8
8
9
9
General Rules and Benefits for Interagency Passes
General Rules and Benefits
Frequently Asked Questions – General Pass Program
11
11
Interagency Annual Pass
Frequently Asked Questions – Annual Pass
13
14
Interagency Free Annual Pass for Military
Frequently Asked Questions – Military Pass
16
20
Every Kid in a Park 4th Grade Pass
Frequently Asked Questions – 4th Grade Pass
23
26
Interagency Senior Pass
Frequently Asked Questions – Senior Pass
28
30
Interagency Access Pass
Frequently Asked Questions – Access Pass
32
35
Interagency Volunteer Pass
Frequently Asked Questions – Volunteer Pass
37
39
Supplemental Materials - Hangtag
Frequently Asked Questions – Hangtags
41
42
Supplemental Materials – Decal
Frequently Asked Questions – Decals
43
44
Inventory
Ordering Passes and Supplemental Materials
Damaged and Missing Stock
45
45
Sales and Accountability
Pass Sales
Upgrades
Voids/Refunds/Returns
Exchanges Involving Receipts from Automated Fee Machines
46
46
46
46
2
Damaged Passes
Lost or Stolen Passes
Pass Misuse
Accountability
47
47
47
47
Third Party Sales Agreements
48
Where Are the Interagency Passes Accepted?
48
Definitions
49
Appendices
a) Interagency Pass Marketing Policy
b) Pass Order Form for USGS
c) Pass Exchange Form
d) Statement of Disability Form
e) Pass Brochure – Sample
f) Mail Application for Interagency Access Pass
g) Mail Application for Interagency Senior Pass
h) Every Kid in a Park Brochure
i) Every Kid in a Park Brochure (Spanish translation)
j) Interagency Pass Security Features
3
PASSPROGRAM BACKGROUND
Law
Congress passed the Federal Lands Recreation Enhancement Act (REA), Public Law 108-447, in
December 2004. The law authorizes the Forest Service (USDA FS) within the Department of Agriculture,
the National Park Service (NPS), Fish and Wildlife Service (FWS), Bureau of Land Management (BLM),
and Bureau of Reclamation (Reclamation) within the Department of the Interior to charge fees at Federal
recreation sites which meet certain criteria and reinvest a majority of the revenues into enhancing the site.
REA replaced fee authority under the Recreation Fee Demonstration Program and the Land and Water
Conservation Fund Act, and integrated several important “lessons learned” from those and other earlier
fee authorities. Recreation fees continue to provide a vital source of revenue for improving facilities and
services for visitors at a variety of public lands throughout the nation.
The US Army Corps of Engineers (USACE) was granted authority to participate in the interagency pass
program under The Water Resources Reform and Development Act signed into law June 10, 2014.
USACE implemented the program at their sites on January 1, 2016.
The Pass Program
The “America the Beautiful – the National Parks and Federal Recreational Lands Pass” Program is a
suite of annual and lifetime passes that provides U.S. citizens and visitors an affordable and convenient
way to access Federal recreation lands. Up to 100% of the Pass program’s proceeds are used to improve
and enhance visitor recreation services.
REA established the “America the Beautiful – the National Parks and Federal Recreational Lands Pass”
(Interagency Pass Program) to replace the Golden Eagle, Golden Eagle Hologram, Golden Age, and
Golden Access Passports and the National Parks Pass (“old passes”). The Interagency Pass Program
provides six pass options for the public to use at Federal recreation sites where entrance or standard
amenity (dayuse)fees are charged. The six passes and collateral materials that make up the program are:
1)
2)
3)
4)
Annual Pass:
Military Pass:
4th Grade Pass:
Senior Pass:
5) Access Pass:
6) Volunteer Pass:
7) Hangtags:
8) Annual Decals:
$80.00; anyone can purchase this pass
Free; Current U.S. military members and their dependents
Free; Current 4th grade students with valid Every Kid in a Park voucher
$10.00; valid for the lifetime of the pass owner; must be 62 or older and a
U.S. citizen or a permanent resident
Free for lifetime with documentation of permanent disability for U.S.
citizens or permanent residents
Earned with 250+ hours of volunteer service on public lands
Used to display passes at areas without entrance booth staff
For open-top vehicles to display at areas without entrance booth staff
The Interagency Pass Program was implemented January 1, 2007. Sites may not issue or sell any of the
old passes. Old passes must be destroyed and documented according to agency policy.
4
The Interagency Pass Program promotes consistency among the participating agencies. An Interagency
Pass Workgroup with representatives from each of the participating agencies develops and oversees the
program and related policies. The intention is to maintain a high-quality pass program that is supported by
the public and partner organizations.
The overall objectives of the program include:
1) Making the passes more convenient to purchase and use.
2) Incorporating technology to allow for improved data collection and to prevent misuse.
3) Providing a durable, collectable, high quality product that promotes identity and support of Federal
recreation lands.
4) Providing opportunities for partnerships and education about recreational opportunities on Federal
recreation lands.
Official Name
REA legislation established the name of the program as the “America the Beautiful – the National Parks
and Federal Recreational Lands Pass.” The phrase “America the Beautiful” is trademarked, therefore,
using it or an abbreviated acronym such as ATB is not permitted.
Frequently Asked Questions - Background
1) Which agencies participate in the program?
a.
b.
c.
d.
e.
f.
Bureau of Land Management (BLM) http://www.blm.gov
Bureau of Reclamation (Reclamation) http://www.usbr.gov
Fish & Wildlife Service (FWS) http://www.fws.gov
USDA Forest Service (USDA FS) http://www.fs.fed.us
US Army Corp of Engineers (USACE) http://www.usace.army.mil
National Park Service (NPS) http://www.nps.gov
A representative from each of the six agencies, plus the Department of Interior’s Office of Policy
Analysis, comprises an Interagency Workgroup that oversees the program.
2) Why don’t all Federal recreation sites accept or issue the passes?
a.
b.
Not all Federal recreation sites charge entrance or standard amenity fees (day use fees).
The passes cover entrance or standard amenity fees, not parking, expanded amenity, tour or
other types of fees.
c. Not all Federal recreation agencies participate in the program. For example, the Tennessee
Valley Authority sites do not issue the passes, yet, they may honor the Senior and Access
Passes for camping discounts, and Military and 4th Grade Passes for day use fees. Please have
the visitor contact these sites in advance regarding pass acceptance.
d. Some facilities and activities on Federal recreation lands are managed by private
concessionaires. The concessionaires charge for their services as any private company does.
Their contract with the individual agency dictates if the concessionaire has to accept the
Interagency passes. Concessionaires might operate parking lots, campgrounds, boat ramps,
lodging and more on behalf of the agencies.
e. The majority of recreation sites on Bureau of Reclamation lands are managed by non-Federal
partners.
3) What is USGS and what is its role in the Pass Program?
The USGS, or U.S. Geological Survey, is a Department of Interior Agency that is the contracted
fulfillment provider for the program. USGS handles the functions of: inventory storage; fulfillment to
field sites, retail partners and the public; and managing the program’s call center.
5
4) How is the Pass program funded?
Revenue generated through “Central Sales” (internet sales and national retail partners) covers
program costs including product design, production, fulfillment and marketing. Field sites, retail
partners and individual consumers are responsible for their own shipping costs.
5) How is revenue from the Pass program distributed among the participating agencies?
Revenue from field pass sales remains within the agency. Proceeds from Central Sales are shared
among the six agencies after program expenses are paid.
6
PASS PROGRAM - GENERAL TOPICS
Signs and Other Materials
All signs and other materials (newspapers, self-pay envelopes, etc.) must reflect the correct names and
prices of the Interagency passes as follows:
• Interagency Access Pass - Free
• Interagency Senior Pass - $10
• Interagency Annual Pass - $80
• Interagency Annual Pass - Military - Free
• Interagency Volunteer Pass – Free (including this pass on signs is optional)
• Interagency 4th Grade Pass – FREE with Voucher (including this pass on signs is optional)
Product Design
Passes:
1) All passes consist of a four-color 3 ¼” x 2 ¼” plastic card with serial number magnetic strip,
signature line(s), and a 128 barcode on the back.
2) Annual, Annual – Military, Volunteer and 4th Grade Passes include the expiration date on the back.
3) A scenic image is printed on the front of each pass. Annual, Annual - Military and Volunteer
Passes and Decal share the same image that changes each year. The Senior and Access Pass
images will remain the same throughout the life of the program.
4) The first two digits of the pass number represent the last two digits of the year the pass is
printed. The third digit is an identifier of the pass type.
a. Annual Passes will have a “1.” Sample sequence = 171000001 (year 2017 Annual Pass)
b. Senior Passes “2.” Sample sequence = 172000001 (year 2017 Senior Pass)
c. Access Passes “3.” Sample sequence = 173000001 (year 2017 Access Pass)
d. Volunteer Passes “4.” Sample sequence = 174000001 (year 2017 Volunteer Pass)
e. Decals “5.” Sample sequence = 175000001 (year 2017 Decal)
f. 4th Grade Passes “7” = 177000001 (School Year 2016-2017 4th Grade Pass)
g. Annual Pass - Military “9.” Sample sequence = 179000001 (year 2017 Annual Pass - Military)
Collateral Materials:
1) Decals have the same image as the Annual pass and include a place for an expiration date and a
vehicle license plate number (sites should not keep vehicle license plate numbers on a
log/register; they are only to be written on the decal in waterproof or permanent ink).
2) Hangtags are designed to display a pass while hanging from a vehicle rearview mirror. They are
clear plastic, one-sided and used for all passes.
Brochures titled “America the Beautiful – the National Parks and Federal Recreational Lands
3)
Pass” and “Every Kid in a Park.” The America the Beautiful- the National Parks and Federal
Recreation Lands Pass brochure includes basic information about the Interagency Pass Program,
the participating Federal agencies, and stewardship and volunteer opportunities. This brochure
should be offered to all visitors that are issued a pass. The second brochure explains how 4th graders
can obtain and use their Free Pass. Recreation sites may order the free brochures from USGS.
See Appendices for digital versions of the brochures.
7
Hole Punch
The hole punch must be 1/8th of an inch to assure that the hole is not too big and covers only one month.
This hole punch can be purchased through GSA Advantage (Part #MCG301).
Share the Experience Photo Contest
The image for the Annual, Annual - Military and Volunteer Passes, and Decal is selected through the
annual Share the Experience photo contest which begins each year on approximately Memorial Day and
runs through to December 31. The contest is open to the public and is based on amateur photography, not
professional. A panel of judges with representatives from each agency selects the Grand Prize winning
image that is featured on the subsequent years Annual, Annual - Military and Volunteer Pass and the
Decal. Information on the contest is available at http://www.sharetheexperience.org. Displays, postcards
and posters promoting the contest are shipped to field locations each April/May. Field sites may re-order
brochures and posters as needed throughout the duration of the contest each year.
Golden Age and Golden Access Passes
Golden Age and Golden Access Passports will continue to be honored for the lifetime of the pass owner.
Both passes, along with the current Interagency Senior and Access Passes, will be in circulation for many
years.
1) At per person fee areas:
a. Golden Age and Golden Access Passports cover entrance or standard amenity fees for the pass
owner, spouse, children, and/or parents.
b. The Interagency passes (Senior and Access) cover entrance or standard amenity fees for the
pass owner and up to 3 adults, not to exceed 4 adults (children under 16 are always admitted
free).
Exchanging the Golden Age and Golden Access Passports for the Interagency
Senior and Access Passes
Paper Golden Age and Access Passports may be exchanged for the Interagency Senior and Access
Passes free of charge in order to facilitate future data collection. However, if individuals do not wish to
give up their old pass, they are not required to do so. Paper Golden Age Passports are valid for the
lifetime of the pass owner.
Plastic Golden Age and Access Passports are also valid for the lifetime of the pass owner. There is no
need, and it is cost prohibitive for the agencies to exchange these passes. If visitors ask to trade these
in, explain that the pass is still valid.
o Plastic Golden Access Passports – If they wish to exchange the pass do so at no charge and
collect the old pass.
o Plastic Golden Age Passports – If the visitor would like the new Senior Pass they must purchase
one for $10. They are not required to surrender the old pass.
Check photo identification and signature to ensure the visitor is the Golden Age or Access Passport
holder before exchanging these passes.
Motorcycles
The Code of Federal Regulations (CFR) refers to motorcycles as vehicles. In the past, many recreation
sites have opted to charge motorcycles a per person or other fee rather than a full vehicle fee. For
consistency in pass acceptance, all sites should now treat motorcycles as a vehicle.
Two individuals may sign the Annual Pass and Annual Pass - Military. At NPS, BLM, FWS, USDA FS,
USACE, or Reclamation sites that charge an entrance or standard amenity fee (day use) as vehicles
enter the site, the two individuals that sign an Interagency Annual Pass and Annual Pass – Military are
allowed entrance on two separate motorcycles. Identification must match the signatures of the pass
owner(s).
When entering sites that are unstaffed but where parked vehicles are regularly checked for compliance
8
(i.e. USDA FS and BLM), each motorcycle must display a valid Interagency Decal. (See “DECAL” section,
below).
At regularly staffed locations only one motorcycle will be admitted per Interagency Senior, Access,
Volunteer and 4th Grade Pass.
An easy way to remember is: one signature, one motorcycle; two signatures, two motorcycles.
Pass Options – What is Right for the Visitor?
Asking a few key questions can help the visitor make an informed decision, and minimize the need to
upgrade later. Taking a few extra seconds can improve the public’s understanding and support of the fee
program and can enhance your agency’s image. It is important that visitors know they have options,
whether it is paying a day use fee, purchasing a site specific annual pass, or buying an Interagency
Annual Pass.
To provide quality customer service and help determine the visitor’s needs, fee collection staff should ask
the following types of questions:
1) Are you or anyone with you at least 62?
2) If the visitor’s car has a license plate indicating a disability you might ask, “does someone in the
vehicle have a permanent disability?”
3) Do you recreate only a few times per year? In the same location or region?
4) Are you visiting several Federal recreation sites? Across the nation?
5) Will you be visiting several Federal recreation sites this year OR on your trip?
6) Would you like the convenience of a pass?
Please Note: Misuse – Red Check Mark System
If a visitor is unable to verify ownership of a pass (for example, the name on the photo identification is
different from the name on the pass, or the signatures do not match), the fee collector does not have to
accept the pass for entrance to their site. Interagency Pass Program policy is to mark misused passes
with a red check mark. Consider void any passes that are misused twice and have two red check marks.
Please note: All agencies are adhering to this policy.
Fee collectors should follow these steps when a pass is misused:
First Occurrence of Misuse:
•
•
•
•
Mark the pass to indicate possible misuse. Use a permanent marker to draw a single check mark in red
ink on the signature line of the pass. The check mark indicates that identification should be checked when
the pass is presented on future national park or other federal recreational land visits.
Politely return the pass to the visitor and ask that it be returned to the owner.
Collect the appropriate fee.
If the visitor refuses to pay the required entrance or standard amenity (day use) fee and chooses not to
leave, inform your supervisor or law enforcement staff of the situation per your agency policy.
NOTE: If a visitor presents a pass with no signature, the fee collector should ask the person to sign the
pass and explain that this will help prevent fraudulent use. Passes are to be signed at the point of sale, in
the presence of the seller.
9
Repeat Occurrence of Misuse (One Red Check Mark is Already on the Pass)
•
•
If a visitor presents a pass with a permanent red check mark on the signature line and the pass holder is
not present, mark the pass with a second red check mark next to the first check mark. This signifies the
pass is void.
The fee collector must not confiscate the suspect pass, but notifies the visitor that the second mark
indicates the pass is void. Return the pass to the visitor and collect the appropriate fee.
In most cases, it is not necessary to confiscate a pass if these procedures are followed. However, if
deemed necessary follow your agency guidelines, or contact a supervisor or law enforcement to
confiscate a misused pass.
Examples of one and two checkmarks
10
GENERAL RULES AND BENEFITS FOR INTERAGENCY
PASSES
General Rules and Benefits
All Interagency Passes:
1) Cover entrance to FWS and NPS sites that charge Entrance Fees or Standard Amenity Fees (day
use fees) at USACE, USDA FS, BLM and Reclamation sites. Admit the pass owner(s) and any
accompanying passengers in a private non-commercial vehicle at per vehicle fee areas; or at per
person fee areas, the pass owner(s) and up to 3 adults, not to exceed 4 adults. Children 15 and
younger are admitted free of charge.
2) Are not valid for Expanded Amenity Fees such as camping, tours, boat launches, or concession fees,
however the Interagency Access and Senior passes may provide some discounts for the pass owner.
3) Must be displayed in the vehicle windshield at unstaffed recreation areas where an entrance or
standard amenity fee is charged. (A hangtag should be provided to all pass purchasers).
4) Annual passes are punched with an expiration date at the time they are sold/issued (whether in
person or over the internet).
5) Must be signed by the pass owner(s) to be valid.
6) Are non-transferable. The pass belongs only to the signer(s).
7) Are non-replaceable if lost or stolen. (At this time, passes cannot be replaced because we have no
way of tracking or canceling a pass to prevent misuse.)
8) Are void if altered.
9) Are replaceable if damaged as long as identification is provided to validate ownership and a portion of
the pass is identifiable.
10) Are serial numbered and bar-coded for purposes of inventory tracking and accountability.
11) Do not provide a discount at cooperating association bookstores, etc.
Anytime a pass holder presents an Interagency Annual, Annual - Military, or Volunteer Pass the
expiration date and signature must be checked. Because the holders of 4th Grade Passes may not have
photo IDs, ask if the pass holder is present.
Since passes are non-transferable, the verification of ownership is a legitimate component of the
program. As stated on the back of the Pass, valid photo ID is required, and pass signatures will be
compared to verify ownership.
Note: Visitors are responsible for bringing passes with them. Order confirmation letters, credit card
receipts, credit card statements, or hangtags without passes are not valid. If a visitor forgets to bring a
pass, he or she must pay the entrance or standard amenity fee. The pass holder cannot later photocopy
the pass and mail it in with fee receipts for a refund.
Frequently Asked Questions – General Pass Program
1) How do I order passes and collateral materials?
USGS is the fulfillment provider for all program supplies and materials.
a. Phone: 888-275-8747, option 1
b. Fax: 303-202-4693
c. Email: [email protected]
d. Internet: http://store.usgs.gov click “logon” hyperlink in upper right-hand corner (provide your
master SAP account and password)
Note: Refer to your agency specific guidance for ordering product. Only persons listed as official
contacts on an account with USGS can place orders. More than one person can be listed as an
official contact based on agency location/preference. Should you forget or lose your password, please
contact USGS to reset it.
11
2) Are the passes sold through third-party, retail vendors?
a.
The Annual Pass is sold through vendor partners such as REI, Sierra Trading, etc.; no
discounting is allowed.
b. The Senior and Access Passes are NOT sold/issued through retail vendor partners, but CAN be
obtained through the mail. Senior Passes are also available online through USGS:
http://store.usgs.gov.
3) What do I do if someone shows up with an unsigned pass?
If a visitor presents an unsigned pass have the visitor sign the pass before allowing entry to the site.
4) Can we accept a scanned copy of a pass?
No. Only the original issued pass is accepted. Digital images and photo copies are not accepted.
5) Can lost or stolen passes be replaced? Is there a way that the serial numbers can be
tracked?
No. Passes cannot be replaced if lost or stolen; a new pass must be purchased. We do not currently
have the capability to track pass serial numbers across all six Federal land management agencies.
6) What should I do if a visitor forgets to bring his or her pass?
Visitors are responsible for bringing their passes with them. If they forget, they must pay the entrance
or standard amenity fee. They will not be issued a refund for the entrance or standard amenity fee if
they mail in the receipt and a copy of their pass back to the site.
7) If a pass is tattered and worn, can the pass owner be issued a replacement?
Yes, generally as long as the month punched (or printed on the 4th Grade Pass) portion is identifiable
on the Interagency Annual, Annual – Military, Volunteer or 4th Grade Pass, and the signature is
identifiable on the Interagency Senior or Access Pass, it may be exchanged for a new one, with proof
of identification (e.g. driver’s license, birth certificate). Always err on the side of good customer
service.
8) Will upgrades be provided?
The NPS has elected to upgrade NPS entrance receipts and Site Specific Annual passes. Some
FWS sites may also provide this upgrade. At this time the other 4 agencies have elected not to
provide upgrades. The NPS and FWS will only upgrade receipts or passes from their own agencies.
9) Does the pass cover entrance for a school bus that has been converted into a motor home?
Yes, if it can be verified by asking the owner/driver that the vehicle is now a private motor home.
12
INTERAGENCY ANNUAL PASS
What is the Interagency Annual Pass?
The Interagency Annual Pass provides a convenient and affordable way to visit numerous recreation
areas managed by six Federal agencies. Eighty to 100 percent of the proceeds from pass sales are used
to improve and enhance visitor recreation services.
(The Interagency Annual Pass replaced the Golden Eagle Passport, National Parks Pass and National
Parks Pass with Golden Eagle Hologram in January 2007).
Cost
$80.00 USD / Annual
Availability
The Interagency Annual Pass is available for purchase:
1) In person at participating Federal recreation sites that charge an entrance or standard amenity fee
(day use fee), as well as at many Federal agency offices.
2) Via the internet at the USGS store, http://store.usgs.gov/pass or through the toll free line
1-888-275-8747, option 1.
3) At participating cooperating associations and at some national retailers. (See the Marketing Policy,
Appendix A).
Validation
Interagency Annual Passes:
1) Are valid for one year from the month of purchase.
2) Must be punched at the time of purchase to expire 12 months from the month of purchase.
3) Are not valid until signed. The Annual Pass has two signature lines; the first pass owner should sign
the first signature line upon purchase/receipt; the second signature line is optional and may be signed
at any time. The pass owners do not need to be related.
4) Sold over the internet and are punched with an expiration date at the time of sale and must be signed
prior to or upon first use.
5) May be purchased as a gift, but will be punched with an expiration date at the time of sale.
13
Additional Information
1) End of the month sales: If a visitor purchases a pass on March 31, it must be punched to expire in
March. It should not be punched to expire in April, or the visitor will get one full extra month of use.
Regardless of the day of the month a pass is purchased, it remains valid through the last day of that
month of the following year.
2) Slow Shipment of Passes: If a visitor orders a pass through the USGS Store prior to leaving on their
trip but does not receive it, a purchase confirmation letter is not valid for entry, nor is a credit card
statement or receipt showing purchase of a pass. The visitor may choose to purchase another pass,
and when the pass ordered from the USGS Store arrives, the visitor may return it to USGS for a
refund (as long as the pass has not been used).
3) Motorcycles: At sites that charge per vehicle entrance fees, the Annual Pass will cover entrance for
the two pass owners on two motorcycles or scooters. Signatures of both people must be on the Pass
and must match identification.
4) Upgrades: The NPS will upgrade daily entrance receipts and park-specific annual passes to the
Interagency Annual Pass. The FWS may also allow these upgrades at some of their sites and visitors
should inquire at specific FWS sites for more information. At this time, the other 3 agencies do not
upgrade daily entrance receipts or Federal Recreation site-specific annual passes to the Interagency
Annual Pass. See the Upgrade section below.
5) Gifts, Awards and Raffles: Annual Passes may be purchased by the public or by the Government for
use as employee awards, as prizes in raffles or as gifts. To maintain accountability and nationwide
consistency the full price of the pass must be paid.
Frequently Asked Questions – Annual Pass
1) If a visitor shows up at a site with a confirmation letter stating that they ordered an Annual
Pass through the Internet (USGS or other national retail partner), should we accept it?
No. If a visitor did not receive an Annual Pass that was ordered via USGS or another partner website
prior to leaving on their trip, they must purchase another pass or pay the fee. A confirmation letter,
credit card statement or receipt showing the purchase of a pass is not valid for entry. If the visitor
chooses to purchase another pass they can return the pass ordered through USGS for a refund (as
long as the Pass is returned unused and unsigned).
2) Can a visitor upgrade daily entrance receipts to an Interagency Annual Pass?
The NPS will upgrade entrance fee receipts or site specific annual passes in person at any NPS site
that sells the Interagency Annual Pass.
NPS will ONLY upgrade entrance receipts from other National Parks to an Annual Pass. They will
NOT UPGRADE entrance or day use receipts from other land management agencies. Any upgrades
must be done in person at an NPS site that sells the Interagency Annual Pass. Further guidance is
available in NPS RM 22-A, Chapter 8.
Some FWS sites may also upgrade entrance fee receipts or site specific annual passes to the
Interagency Annual Pass. Visitors should check at their local FWS site for more information.
Currently, the other four land management agencies (USDA FS, BLM, USACE and Reclamation) do
not upgrade receipts to Annual passes.
3) If a visitor forgets to bring his/her pass to a site and pays the entrance or use fee, can
he/she mail in the receipt and a photocopy of their pass and get a refund?
Refunds are not issued. Pass order confirmation letters, credit card receipts, and hangtags
without Passes are not valid for entrance or use.
14
4) What if someone shows up with an un-punched Annual Pass?
Punch the current month; make sure the pass owner’s signature is on the back of the card and verify
that the signature matches identification.
REMEMBER: Refer to the General Pass Rules and Benefits on Page 11 that apply to
ALL Interagency passes
15
ANNUAL PASS FOR MILITARY
What is the Annual Pass for Military?
The Annual Pass for Military is a free pass for current U.S. military personnel and their dependents with
proper identification.
Cost
Free
Availability
The Annual Pass - Military is available in person at National Park or Fish & Wildlife entrance stations as well
as many other NPS, USACE, FWS, USDA FS and BLM offices and visitor centers. Current military
members and their dependents should contact local offices before visiting to determine whether passes are
available at their destination.
Qualifications
Current U.S. Military personnel and their dependents with proper military identification qualify for
this benefit. The military has many classifications of personnel. Below is a brief list of those that DO and
DO NOT qualify for this benefit. Because of the complexity of the titles and classifications within the military,
do not use these listings alone to decide whether or not to issue a pass. Use the ID requirements shown on
the pages below to verify eligibility.
Military Members that Qualify
•
•
•
•
Current members of the U.S. Army, Air Force, Navy, Marines, Coast Guard, and National Guard
Dependents of current U.S. military members
U.S. Military Cadets
U.S. Active Reservists (Do not need to be deployed)
The Following DO NOT Qualify
•
•
•
•
•
•
•
•
Foreign military members (Including those stationed in the U.S. and have a CAC card)
National Oceanic and Atmospheric Administration (NOAA) employees
Public Health Service (PHS) members
Inactive U.S. Reservists
Civilian military contractors
Civilian military employees
U.S. military veterans
U.S. military retirees
16
The DoD has identified the 2 forms of ID (CAC card and Form 1173) outlined below as the only way to
determine if someone qualifies for this benefit.
Proof of U.S. Military Service
MilitaryMembers
In order to qualify for the Annual Pass – Military, the military member must present the following:
•
A Department of Defense ID (CAC Card) verifies that the person is a member of the U.S. military.
(See page 18 for examples of an acceptable Military ID.)
Dependents
In order to qualify for the pass the dependent of a current military member must present the following:
• A Department of Defense ID (DD Form 1173) that identifies the dependent and his/her sponsor.
Dependents may not use any other type of ID to obtain a pass. (See page 18 for examples of an
acceptable Military ID.)
• The dependent may be any age. If the dependent is not able to sign their pass, a parent or
guardian may sign the pass for them.
• Some dependents of military members may not have the proper ID. Advise them that they may be
the second signer on their sponsors pass.
Special Cases
Dependents of Active Reserves and National Guard members may not have the Form 1173 ID card. Advise
them that they may sign their sponsor’s Military Pass.
Dependents of foreign military members may have the Form 1173 ID card which is the same that is issued
to dependents of U.S. military members. They may be issued a pass.
For More Information on Military IDs
If you wish to learn more about the intricacies of the Military ID program, go to http://cac.mil/. You will find a
variety of information including the 115 page Instruction Manual #1000.13.
Military Passes Issued in Error
When a fee collector discovers that a Military Pass being presented was issued in error, DO NOT confiscate
the pass. Explain the qualifications for the pass and inform the visitor that they may not be issued a pass in
the future. As a courtesy, the visitor may continue to use the pass.
17
Acceptable Military ID Cards
Department of Defense Military ID (CAC Card)
This is the expiration date. Confirm that card is not expired.
For military ID cards (CAC) verify that the Affiliation is
Uniformed Services or Academy.
Agency/Department should read: Army, Navy, Air Force, Marines, or
Coast Guard.
Note: PHS (Public Health Service), NOAA (National Oceanic and
Atmospheric Administration), and foreign military members DO NOT
qualify for this benefit.
For military ID cards (CAC) verify it states “Geneva Conventions
Identification Card”. This is the ONLY CAC card that qualifies the
military member for the Annual Pass – Military.
Cards that do not qualify include: “Geneva Convention Accompanying
Forces ID”, “Identification and Privilege Card”, and “Identification Card.”
Department of Defense (DD Form 1173) – Dependent
Confirm that card is not expired.
For Dependent Cards (DD Form 1173), look for
the sponsor service/status here. This will state the
branch of service such as “USN”, “USA”,
“USMC”, “USAF”, or “USCG”.
This will be followed by “/” and either “AD” or
“DEC”. Other designations DO NOT qualify for
the pass.
The card will have a tan pattern
background as shown.
For Dependent Cards (DD Form 1173) the card will
state “Identification and Privilege Card”.
18
Military ID Cards NOT Accepted
The following ID cards are not accepted for issuing the Annual Pass – Military. Note that these cards may
have the DD Form # printed on the back of the card.
DD Form 2
DD Form 2 (Retired)
DD Form 2 (Reserve Retired)
DD Form 1173-1
DD Form 2765
DoD Civilian Retiree Card
19
Validation
Annual Pass - Military:
1) Is valid for one year from the month of issuance.
2) Must be punched at the time of purchase to expire 12 months from the month of purchase.
3) The Pass has two signature lines. The pass is not valid until it is signed, so the visitor must sign the
pass with first and last name in the presence of the seller at the time of issuance. The second
signature Line is optional and can be signed by another qualified military member or dependent at
any time.
4) After the pass is sold, pass owner does not need to show their military ID; any photo ID is acceptable
to validate pass ownership.
5) If it appears that a Military pass was previously issued in error, DO NOT void the pass or have it
confiscated. Let the visitor know that the Military Pass is for current U.S. Military members and their
dependents. When their pass expires, they will not be issued another. Then let them in your site.
Special Note: Remember that a visitor’s Military ID only needs to be valid at the time of pass issuance. The
Military Pass may be valid after the military member has been discharged.
Additional Information
1) End of the month sales: If a visitor purchases a pass on March 31, it must be punched to expire in
March. It should not be punched to expire in April, or the visitor will get one full extra month of use.
Regardless of the day of the month a pass is purchased, it remains valid through the last day of that
month of the following year.
2) At sites that charge per vehicle entrance fees, the Annual Pass - Military will cover entrance for the
two pass owners on two motorcycles or scooters. Signatures of both people must be on the Pass and
must match identification.
3) Do not offer refunds for previously purchased passes. However, fee managers may offer exceptions
as appropriate.
Frequently Asked Questions – Annual Pass - Military
1) How do I know if a particular military member qualifies for this pass?
There are many designations within the military which can make this very difficult to
determine. The Department of Defense has advised us to use the CAC Card and the DD
Form 1173 to confirm that the military member qualifies for this benefit. Only use these 2
forms of ID to determine if the visitor qualifies for the Annual Pass – Military. See the
“Acceptable Military ID Cards” section above for detailed information.
2) Do members of the National Guard, Military Reserve and their dependents qualify for
this pass?
Yes, National Guard and Active Reservists qualify (they do not need to have been deployed). They
must have the ID card (CAC card) noted above. These ID cards are the only way that we can
determine if they qualify, regardless of title, or other classification.
Dependents of National Guard and Active Reserve members may not have the Form 1173 ID card.
Advise these visitors that they may sign their sponsor’s Military Pass on the second signature line.
However, dependents of some deployed National Guard and Active Reserve members may be
eligible to receive the Form 1173 ID card. You may suggest that they speak to their military contacts
to see if they are eligible to receive this ID.
20
3) A NOAA or PHS member has a CAC card and says they qualify for a free pass, is that
correct?
No, while these people are in the “Uniformed Services,” they are not part of the military and
do not qualify for a free pass.
4) If a visitor forgets to bring his/her pass to a site and pays the entrance or use fee, can
he/she mail in the receipt and a photocopy of their pass and get a refund?
Refunds are not issued. Pass order confirmation letters, credit card receipts, and hangtags
without Passes are not valid for entrance or use.
5) Do foreign military members stationed in the U.S., who have a U.S. issued CAC card qualify
for a pass? What about their dependents?
No. The Military Pass is only offered to U.S. Military members. CAC cards issued to foreign military
will look different from those issued to US military members. However, dependents of foreign military
members are issued an ID card (DOD 1173) that is identical to those issued to US military
dependents. Because of the similarity in the ID fee collectors may err on the side of the visitor and
issue the pass to the dependent.
6) What if someone shows up with an un-punched Annual Pass - Military?
Punch the current month; make sure the pass owner’s signature is on the back of the card and verify
that the signature matches identification.
7) What if someone wants to obtain an Annual Pass - Military but doesn’t have a valid Military
ID?
The purchaser must present a valid Military ID to verify that the purchaser is a member of the U.S.
military or a dependent.
8) Can my site just let military members in for free instead of issuing the pass?
Generally, they may not. All sites that sell and accept the Interagency Annual Pass must also issue
the Annual Pass – Military and accept it the same way as the Annual Pass.
9) What if a military veteran states that he is disabled due to their military service?
If they have a permanent disability they qualify for an Interagency Access pass. Follow the
procedures for the issuance of an Access pass.
10) Why is this benefit being offered?
This benefit is being offered as a way to thank the members of the U.S. military who defend our
country.
11) What if a military member presents a military ID that you are not sure qualifies them for a
pass?
Carefully review the ID against the definitions noted above. If you are still uncertain, describe the
qualifications for this benefit and ask if they qualify based on the description. If they state that they
qualify, you may allow the visitor in the site (this may not be an option for unstaffed sites) as a
onetime courtesy.
21
12) What is the status of bills introduced in Congress to create a Veteran’s Pass?
Two bills have been introduced in Congress to create a more expansive Military Pass. Neither of
these bills has been acted upon at this time. Veterans and military retirees DO NOT qualify for the
current military pass. But, many may qualify for the Senior or Access pass.
13) Who is a sponsor and what does it mean?
DoD offers some benefits to the families of military members. The sponsor is the military member.
The family member eligible to receive the benefits is the dependent.
14) A visitor tells me that his dad is in the military and deployed, how do I determine if he is a
dependent and eligible for a pass?
To qualify for a pass a dependent must have a DoD issued ID card as noted above.
15) If a visitor forgets their Annual Pass - Military, what should I do?
Issue them another Annual Pass – Military according to standard procedure. Sites may also choose
to let the visitor in without issuing a pass as a one-time courtesy.
REMEMBER: Refer to the General Pass Rules and Benefits on Page 11 that apply to
ALL Interagency passes
22
Every Kid in a Park 4th Grade Pass
What is the Every Kid in a Park 4th Grade Pass?
The Every Kid in a Park 4th Grade Pass is free for U.S. 4th grade students and covers entrance and
standard amenity fees (day use fee). The pass is obtained by the student exchanging an Every Kid in a
Park pass voucher for the pass. This pass is valid for 12 months beginning September of the year that the
student begins 4th grade. Note: All passes are valid September through August of the year that the
student is in the 4th grade. No punching of the pass is required.
Cost
Free
Availability
The Every Kid in a Park 4th Grade Pass is available in person at National Park or Fish & Wildlife entrance
stations as well as many other NPS, USACE FWS, USDA FS, BLM and Bureau of Reclamation offices and
visitor centers.
4th grade students must present a valid voucher (paper pass) printed from the Every Kid in a Park website to
be exchanged for the pass.
Qualifications
Only 4th grade students with a printed voucher from the Every Kid in a Park website are eligible for
this pass. Students may not receive a pass without a valid voucher.
Validation
Every Kid in a Park 4th Grade Pass:
1) Is valid for the school year that the student is in 4th Grade (September through August).
2) The Pass has one signature line. The pass is not valid until the student prints their first and last
name on the pass at the time of issuance.
3) After the pass is issued, the student pass owner needs to be present to use the pass. Because
students may not have a photo ID, the fee collector will inquire if the pass holder is present.
4) If it appears that a 4th Grade Pass was previously issued in error, DO NOT void the pass or have
it confiscated. Let the visitor know that the 4th Grade Pass is for current 4th grade students. Then
let them in your site.
23
Exchanging an Every Kid in a Park Paper Voucher for the 4th Grade Pass
The 4th Grade Pass is the only pass in the Interagency Pass Program that allows and requires that fee
collection staff retain a document provided by our visitors. Below is the procedure for exchanging the Every
Kid in a Park voucher for the pass.
1) If the student or parent/guardian presents you with the complete packet including the Paper
Voucher, instructions and certificate, only retain the Paper Voucher and return the other pages to
the student.
2) The Paper Voucher will be retained with your shift report.
3) Ask if the 4th grade student is with the group.
4) Have the 4th grade student print their name on the back of the pass.
5) Explain how the pass is used and how long it is valid.
6) Present them with their pass, hangtag and information about your site as appropriate and wish
them a great day!
Note - The Voucher will also be used as a way to measure the redemption rate of vouchers and
identify misuse of these vouchers. The voucher is to be retained and included with your shift report.
Below is the procedure for entering the voucher number on the Every Kid in a Park website.
Entering Voucher Number into Every Kid in a Park Voucher Redemption website
The Paper Voucher has two sections. It is designed so that one copy can be retained with shift
documentation, and the other used to enter into the Every Kid in a Park voucher redemption website (if not
entered at the time of remittance). For sites that issue a large quantity of passes, a bar code has been
included to expedite the entering of the voucher numbers by utilizing a bar code reader.
Go to the following website and login information to enter the voucher numbers. Voucher numbers should be
entered into the website within two weeks of issuing the pass if possible.
http://everykidinapark.gov/redeem
username:redemption
password: VUGiCqQZV7um
Using a Barcode Reader to Enter Voucher Numbers
Sites that enter a high quantity of vouchers into the Every Kid in a Park Voucher Redemption website may
consider investing in a USB barcode reader. These barcode readers act as an input device (like a keyboard)
and can be used to read the barcode on the voucher instead of hand keying in the voucher number. These
devices range in price from $50 - $100 for a unit such as the ZBA Z-3000 Series units shown below. There
are a wide variety of units available through GSA Advantage.
Example of USB Barcode Readers
24
Paper Voucher
Expiration date
Voucher
number and
bar code
This voucher number and barcode can be removed to use
to enter it into the voucher redemption website if desired.
The remainder of the voucher is retained with the shift
report.
25
Unstaffed Locations
Like the other passes in the program, the 4th Grade Pass should be displayed using the hangtag at unstaffed
locations. A valid Every Kid in a Park Paper Voucher can be displayed on the dashboard of the vehicle if it
hasn’t been exchanged for a 4th Grade Pass.
Additional Information
To learn more about the Every Kid in a Park program, visit Everykidinapark.gov.
Frequently Asked Questions – Every Kid in a Park 4th Grade Pass
1) Why is this benefit being offered?
There are approximately 4 million fourth graders (including home schooled and free choice students) in
our nation. By targeting this age group, and those who live in underserved areas, over time we’ll ensure
every child in the U.S., no matter where they live, has the chance to visit and enjoy their public lands and
waters by the time s/he reaches 11 years of age.
Research shows that children ages 9 to 11 are at a unique developmental stage in their learning where
they begin to understand how the world around them works in more concrete ways. They are most likely
to have positive attitudes towards nature and the environment and grow into the next generation of
stewards, ready to support and advocate on behalf of these natural wonders.
Many of our site locations currently offer fun and engaging educational activities at the fourth grade level
(that align with standards).
2) How does a 4th grader obtain a pass?
Once the 4th grader has completed their web based activity on the Every Kid in a Park website they will be
awarded their voucher package for printing. Once the 4th grader arrives at the participating Federal
recreation site the student may exchange their Every Kid in a Park voucher for the Annual 4th Grade Pass.
3) What should I tell a family that requests a 4th grade pass without a voucher?
We are not authorized to determine if a visitor qualifies for the pass, we can only exchange a valid Every
Kid in the Park voucher for an Annual 4th grade Pass. Provide the visitor with an Every Kid in a Park
brochure and charge the visitor the entrance or standard amenity fee.
4) What do I tell a visitor that wants a pass for their 3rd grader?
Let the visitor know that the Every Kid in a Park initiative and the curriculum associated with this initiative
is directed toward youth in the 4th grade. Explain to the visitor that their child would be eligible for the
Interagency Annual 4th grade pass September 1st, 2017. Then give them an Every Kid in a Park
Brochure that explains the initiative.
5) Do home schooled students qualify for the pass?
Yes, as long as they have completed the required web based educational activity and present their Every
Kid in a Park voucher. They may visit the www.everykidinapark.gov website for more information.
6)
When will a student that attends a year around school qualify for a pass?
This initiative is from September through August each year so that we can try and accommodate the
varied school schedules across the nation. Once the Every Kid in a Park initiative begins and the 4th
26
grader has completed their web educational activity they will receive the Every Kid in a Park voucher
package.
7) If a visitor forgets to bring his/her pass to a site and pays the entrance or use fee, can he/she mail
in the receipt and a photocopy of their pass and get a refund?
Refunds are not issued. Pass photocopies, electronic images, and hangtags without Passes are not valid
for entrance or use.
8)
Can my site just let 4th graders and their families in for free instead of issuing the pass?
Generally, they may not. All sites that sell and accept the Interagency Annual Pass must also issue the
Interagency Annual 4th grade Pass and accept it the same way as an Interagency Annual Pass.
9) If a 4th grader loses his/her pass what do I tell them?
Due to privacy and logistical considerations, passes cannot be replaced if lost or stolen; a new
Pass may be obtained by going to the website and following the same steps previously used to
receive a new voucher. This can then be exchanged for the Interagency Annual 4th grade Pass.
Digital or photo copies of the voucher or pass are not valid.
10) What do I do when a visitor arrives with a voucher or pass and does not appear to be a 4th
grader?
In cases when it appears that no one in the group is age appropriate for the 4th grade pass, explain to the
visitors that the 4th grader listed in the voucher packet or on the pass must be present to receive or use
the Interagency Annual 4th grade Pass. If no one in the group qualifies for the pass, the visitors would
need to pay the entrance or standard amenity fee.
11) How do I verify that the child is a 4th grader?
If the visitor hands you an Interagency Annual 4th grade pass you can ask if s/he is in the vehicle/group
today by using the name on the pass. For example, say “Is, use the first name on the pass, in the vehicle
today?” The pass holder will need to be present to use the pass. We should not request personal
information from children less than 18 years of age.
12) What do I do if a visitor presents their smart phone with an image of their voucher and wants their
4th Grade Pass?
For accountability reasons, you must receive the paper voucher and retain it with your shift report. Let the
visitor know that a valid printed paper voucher is required to receive a pass. Use your best customer
service skills and offer to allow them in as a one-time courtesy.
13) Can I issue a decal for a 4th Grade Pass holder?
No you cannot. Remember that the name on the pass, driver’s license, and vehicle registration must
match. Because a 4th grade student will not have the documentation required for the decal, it should not
be issued.
REMEMBER: Refer to the General Pass Rules and Benefits on Page 11 that apply to
ALL Interagency passes
27
INTERAGENCY SENIOR PASS
Senior Passes issued by USGS through the
mail-in application process will have the
pass owner’s name pre-printed on the
signature line.
What is the Interagency Senior Pass?
The Interagency Senior Pass is an affordable, lifetime pass available to U.S. citizens and permanent
residents who are 62 years of age. In addition to covering entrance and standard amenity fees (day use
fee) at recreation areas managed by six Federal agencies, the Senior Pass may provide a discount on
some expanded amenity fees such as camping, and guided tours (see Discount Guidelines section
below). The Interagency Senior Pass replaced the Golden Age Passport which will continue to be
honored for the lifetime of the Pass owner.
Cost
$10.00 USD / lifetime
Availability
The Interagency Senior Pass may be purchased by U.S. citizens or permanent residents of the U.S. that are
62 years of age or older and may be obtained through one of two ways:
In Person
The Interagency Senior Pass is available for purchase at participating Federal recreation sites that
charge an entrance or standard amenity fee (day use fee), and at many Federal agency offices. No
application is required to obtain a Senior Pass in person at a field site. Visitors should be asked to
present proof of residency and age only as outlined below. If a visitor presents a completed
application at the field site instead of sending it in to USGS, the visitor should be informed that the
application is not necessary and asked to present proof of residency and age. Field sites MAY NOT
collect or retain any applications for any reason.
Through the Mail
The Interagency Senior Pass may be obtained through the mail from USGS. Applicants must submit
a completed application, proof of residency and age, the $10.00 fee for the Senior Pass, and an
additional document processing fee ($10) to obtain a pass through the mail. Once the application
package is received the documentation will be verified and a pass, with the pass owner’s name preprinted on it, will be issued to the applicant. The application is available online at
http://store.usgs.gov/passandRecreation.gov.
Field sites MAY NOT process mail applications. Any applications received through the mail by a field
site should be forwarded to USGS as directed on the application.
28
Online
The Interagency Senior Pass application may be filled out online at
https://store.usgs.gov/pass/senior.html. Applicants must complete the application, upload proof of
residency and age. The $10.00 fee for the Senior Pass and an additional document processing fee
($10) may be paid by credit card online. Once the documentation has been verified a pass, with the
pass owner’s name pre-printed on it, will be mailed to the applicant.
Proof of Residency and Age
1) To verify proof of age and U.S. residency the visitor must show a valid driver’s license, passport, birth
certificate, or permanent resident card (green card).
2) To confirm U.S. residency a few questions may need to be asked. To help determine if a person is a
permanent resident use the definition below for Domicile.
Domicile – the permanent residence of a person or the place to which he or she intends to return
even though s/he may reside elsewhere.
• The country in which a person is eligible to draw Federal health and retirement benefits is usually
the country in which he or she is domiciled.
• A person may have more than one residence, but only one domicile.
For example, the Interagency Senior Pass cannot be sold to a resident of Canada (or any other
country outside the U.S.) who is visiting or who has a vacation home in the U.S. unless they are U.S.
citizen or permanent resident.
Validation
1) The Interagency Senior Pass has one signature line. The pass is not valid until it is signed, so the
purchaser must sign the pass with first and last name in the presence of the seller at the point of sale.
2) If a visitor presents a Senior Pass with a pre-printed name in the signature line, the name must match
the name on their identification.
3) After a Senior Pass has been issued, the pass owner does not need to show US issued ID when
using the Pass. Any photo ID, including an ID issued by another country, is acceptable to verify
pass ownership.
Benefits
In addition to covering entrance and standard amenity fees (day use fee) at recreation areas managed by
six Federal agencies, the Senior Pass may provide a discount on some expanded amenity fees such as
camping, and guided tours. Visitors should be advised to check with any recreation sites they plan to visit
to determine whether any pass discounts are offered.
Discount Guidelines
1) Individual Campsites: The discount only applies to the fee for the campsite physically occupied by the
Senior Pass owner, not to any additional campsite(s) occupied by members of the pass owner’s party.
2) Sites with Utility Hookups: If utility hookup fees are charged separately from the campsite fee there is
no discount on the hookup fee. The discount only applies if the utility fee is seamless (combined
with) the campsite fee.
3) Group Campsites and Facilities (including, but not limited to, group facilities, picnic areas or pavilions):
There is no discount for group campsites and other group facilities that charge a flat fee. If
the group campsite has a per person fee rate, only the Senior Pass owner receives a discount; others
using the site pay the full fee.
4) Guided Tours: Only the Interagency Senior Pass owner receives a discount for guided tours.
5) Transportation Systems: There is no discount when an optional transportation service is offered.
However, the Senior Pass should be honored:
29
a. If the transportation system is mandatory to access the primary resource of the recreation
site, OR
b. If the transportation fee is collected in combination with the entrance or standard amenity fee
(day use fee).
6) Concessionaire Fees, Special Recreation, and Special Park Use Permit Fees: Discounts do not apply
to concessionaire or contractor fees unless required as part of the agreement, permit or contract.
Discounts do not apply to special recreation or special park use permits.
7) The Tennessee Valley Authority (TVA) was not included in REA. However, this agency will accept
Interagency Senior Passes consistent with current policy. At this time this agency does not sell
the passes.
Note: When giving Interagency Senior Pass owners information on discounts, please remember that
there are many different situations where a discount may or may not be offered. Always encourage pass
owners to contact the local offices/sites they plan to visit to determine how their pass will be accepted and
what discounts might be offered.
Additional Information
1) Motorcycles: At sites with per vehicle entrance fees the Senior Pass will cover entrance for the
pass owner on one motorcycle only.
2) Eligibility: The Interagency Senior Pass cannot be sold to a visitor prior to their 62nd birthday.
3) Lifetime Pass: The Interagency Senior Pass is valid for the lifetime of the pass owner whose
signature is on the pass. If the pass owner is deceased, the pass may not be transferred to someone
else, such as a spouse.
4) If a visitor arrives with an Interagency Senior Pass for which they are not eligible, apologize on behalf
of the agency, explain that the pass was issued in error, and ask the pass holder to turn it over to you.
If they refuse to do so, refer to your site’s pass misuse and fraud procedures.
5) If a visitor forgets their Interagency Senior Pass, sell them another Interagency Senior Pass
according to standard procedure, OR charge them the daily entrance fee, whichever they prefer.
Frequently Asked Questions – Senior Pass
1) Are Senior Passes available through the mail or online?
Yes. Customers can order a Senior Pass using a mail-order application or online application. There is
an additional $10 processing fee to order a pass through the mail or online. The total cost of obtaining
a Senior Pass through the mail or online is $20.00 ($10.00 Pass fee, plus $10.00
application processing fee). The mail application can be found online at Recreation.gov and
http://store.usgs.gov/pass. Online Senior Pass application can be found at
http://store.usgs.gov/pass/senior.
Note: Senior Passes issued by USGS through mail-in application or online application process will
have the pass owner’s name pre-printed on the signature line.
2) Are visitors required to fill out an application to purchase a Senior Pass if they purchase it in
person?
No. Visitors only need to provide proof of age and U.S. residency or citizenship. Sites may not
collect or retain any Senior Pass applications for any reason.
3) If someone passes away, does the Senior Pass automatically transfer to their spouse?
No. The Senior Pass is not transferable.
4) A 62 year-old visitor from Canada wants to purchase a Senior Pass. May I sell it to them?
No. The Senior Pass is available only to U.S. citizens or permanent residents, age 62 years and
older.
30
5) The same visitor advises me that they have a winter home in Tucson where s/he resides six
months during the year and pays US taxes. Does that make her/him eligible?
Generally no, to be eligible the visitor must be a US citizen or permanent resident and have
documentation of age and residency. To confirm U.S. residency, you may want to ask a few
questions (See Proof of Residency and Age section above).
6) Can I sell a visitor a Senior Pass a few weeks or days before his or her 62nd birthday?
No. To be eligible for the pass they must be 62 or older. Issuing a visitor a senior pass before the
visitor’s 62nd birthday can lead to a bad experience for the visitor. There have been many instances
where a visitor is issued a pass, maybe just a few days before his birthday, only to have the pass not
accepted at the next site they visit because s/he is not 62. Do not put yourself or the visitor in this
situation. It’s the law - a visitor may not be issued a pass before his/her 62nd birthday.
7) What should I do if a visitor forgets to bring his or her Senior Pass?
Sell him or her another Senior Pass according to standard procedure, or charge them the daily
entrance fee, whichever s/he prefers.
8) A visitor with a Senior Pass shows his Canada driver’s license as proof of ownership of the
pass, is that acceptable or should I require US issued ID?
The visitor does not need to present a US issued ID each time he/she uses the pass. If the name on
the ID presented matches the pass the visitor is allowed to use the pass.
9) If there is no doubt that the person wishing to obtain a Senior Pass is over the age of 62, isn’t
it just good customer service to issue the pass without checking ID?
No, and it’s against the law. FLREA requires that the person be 62 years old or older and a US
citizen or resident. ID must be checked before a pass is issued, no exceptions.
REMEMBER: Refer to the General Pass Rules and Benefits on Page 11 that apply to
ALL Interagency passes
31
INTERAGENCY ACCESS PASS
Access Passes issued by USGS through the
mail-in application process will have the pass
owner’s name pre-printed on the signature line.
What is the Interagency Access Pass?
The Interagency Access Pass is a free, lifetime pass that is available to U.S. citizens or permanent
residents that have been medically determined to have a permanent disability. The Interagency Access
Pass covers entrance or standard amenity fees (day use fee) at sites managed by six Federal agencies.
It also provides the pass owner a discount on some expanded amenity fees such as camping (see
Discount Guidelines section, below.) The pass replaced the Golden Access Passport which will continue
to be honored for lifetime of the pass owner.
Cost
Free / lifetime
Availability
The Interagency Access Pass may be issued to U.S. citizens or permanent residents of the U.S., regardless
of age, that have been medically determined to have a permanent disability that severely limits one or more
major life activities and may be obtained one of two ways:
In Person
The Interagency Access Pass is available at participating Federal recreation sites that charge an
entrance or standard amenity fee (day use fee) and at many Federal agency offices. No application
is required to obtain an Access Pass in person at a field site. Visitors should be asked to present
proof of residency and documentation of permanent disability only as outlined below. If a visitor
presents a completed mail-order application at a field site instead of sending it in to USGS, the visitor
should be informed that the mail-order application is not necessary and asked to present proof of
residency and permanent disability. An Interagency Access Pass may be issued to a child to allow
the pass owner’s caregiver to enter a site for free as long as the pass owner is present. Field sites
MAY NOT collect or retain any mail-order applications for any reason.
Through the Mail
The Interagency Access Pass may be obtained through the mail from USGS. Applicants must submit
an application, proof of residency and documentation of permanent disability, and pay the document
processing fee of $10 to obtain a pass through the mail. Once the application package is received by
USGS, the documentation will be verified and a pass, with the pass owner’s name pre-printed on it,
will be mailed to the applicant. The application is available online at http://store.usgs.gov/pass and
Recreation.gov.
32
Field sites MAY NOT process mail-order applications. Any applications received through the mail by
a field site should be forwarded to USGS as directed on the application.
To clarify: the mail-order application for Access Passes is different than the Statement of Disability
Form that field sites use when a visitor with a disability shows up at a field site without their
documentation and wants to get an Access Pass in person. More information can be found on the
Statement of Disability under “Additional Information (page 34, statement 4), and in Appendix D,
Statement of Disability.
Proof of Residency
1) To verify proof of U.S. residency the visitor must show a valid driver’s license, passport, birth
certificate, or permanent resident card (green card).
2) To confirm U.S. residency a few questions may need to be asked. To help determine if a person is a
permanent resident use the definition below for Domicile.
Domicile – the permanent residence of a person or the place to which s/he intends to return even
though s/he may reside elsewhere.
• The country in which a person is eligible to draw Federal health and retirement benefits is usually
the country in which s/he is domiciled.
• A person may have more than one residence, but only one domicile.
Proof of Disability
A permanent disability is a permanent physical, mental, or sensory impairment that substantially limits
one or more major life activities, such as caring for oneself, performing manual tasks, walking, seeing,
hearing, speaking, breathing, learning, and working. See 7 C.F.R. §15e.103; see also 29 U.S.C. §
705(20).
1) Required Documentation: To be eligible for the Access Pass, an applicant needs to present
documentation of permanent disability. If the applicant cannot produce documentation as listed
below, s/he must read, sign, and date the Statement of Disability Form in the presence of the staff
member issuing the pass. If the applicant cannot read, someone else accompanying the individual
may read, date, and sign the Statement of Disability Form on their behalf in the presence of the
applicant and the staff member issuing the pass. Copies of documentation presented must not be
kept since it contains medical and other sensitive and personal information. Return all documentation
to the applicant.
2) The applicant must submit one of the following documents (a, b or c) OR the applicant can complete
the Statement of Disability Form, Appendix D as described in question (d) below.
a.
A statement signed by a licensed physician attesting that the applicant has a permanent physical,
mental, or sensory impairment that substantially limits one or more major life activities, and
stating the nature of the impairment;
OR
b. A document issued by a Federal agency, such as the Veteran’s Administration (VA), which
attests that the applicant has been medically determined to be eligible to receive Federal benefits
as a result of blindness or any percentage of permanent disability. Special note: The VA only
gives disability benefits to those with permanent disabilities.
Other acceptable Federal agency documents include proof of receipt of Social Security Disability
Income (SSDI) or Supplemental Security Income (SSI);
OR
33
c.
A document issued by a State agency such as the vocational rehabilitation agency, which attests
that the applicant has been medically determined to be eligible to receive vocational rehabilitation
agency benefits or services as a result of medically determined blindness or permanent disability.
Showing a State motor vehicle department disability sticker, license plate or hang tag is not
acceptable documentation;
OR
d. If a person claims eligibility for the Interagency Access Pass, but cannot produce any of the
documentation outlined in a through c, that person must read, sign and date the Statement of
Disability Form, Appendix D, in the presence of the officer issuing the pass. If the applicant
cannot read and/or sign someone else may read, date, and sign the statement on his/her behalf
in the applicant’s presence and the presence of the officer issuing the pass.
The staff member issuing the Interagency Access Pass must not evaluate whether an applicant is
permanently disabled. The issuing officer may only assess whether adequate documentation or
signature on the Statement of Disability (Appendix D) for the pass has been submitted by the
applicant.
Validation
1) The Interagency Access Pass has one signature line. The pass is not valid until signed, so the visitor
must sign the pass with first and last name when the pass is issued. If the visitor is unable to sign the
pass, a parent or guardian may sign it for them.
2) If a visitor presents an Access Pass with a pre-printed name in the signature line, the name must
match the name on their identification.
3) After an Access Pass has been issued the pass owner does not need to show a US issued ID when
using the Pass. Any photo ID, including ID issued by another country, is acceptable to verify pass
ownership.
Benefits
In addition to covering entrance and standard amenity fees (day use fee) at recreation areas managed by
six Federal agencies, the Interagency Access Pass may provide a discount on some expanded amenity
fees such as those for camping and guided tours. Visitors should be advised to check with any Federal
recreation site they plan to visit to find out what discounts are available.
Discount Guidelines
1) Individual Campsites: The discount only applies to the fee for the campsite physically occupied by the
Access Pass owner, not to any additional campsite(s) occupied by members of the pass owner’s
party.
2) Sites with Utility Hookups: If utility hookup fees are charged separately from the campsite fee there is
no discount on the hookup fee. The discount only applies if the utility fee is seamless (combined
with) the campsite fee.
3) Group Campsites and Facilities (including, but not limited to, group facilities, picnic areas or
pavilions): There is no discount for group campsites and other group facilities that charge a flat fee. If
the group campsite has a per person fee rate, only the Access Pass owner receives a discount;
others using the site pay the full fee.
4) Guided Tours: Only the Interagency Access Pass owner receives a discount for guided tours.
5) Transportation Systems: There is no discount when an optional transportation service is offered.
However, the Access Pass should be honored:
a. If the transportation system is mandatory to access the primary resource of the recreation site,
OR
b. If the transportation fee is collected in combination with the entrance or standard amenity fee.
6) Concessionaire Fees, Special Recreation, and Special Park Use Permit Fees: Discounts do not apply
to concessionaire or contractor fees unless required as part of the agreement, permit or contract.
Discounts do not apply to special recreation or special park use permits.
34
7) The Tennessee Valley Authority (TVA) was not included in REA. However, this agency will accept
Interagency Access Passes consistent with current policy. At this time this agency does not sell
the passes.
Note: When giving Interagency Access Pass owners information on discounts please remember that
there are many different situations where a discount may or may not be offered. Always encourage
pass owners to contact the local offices/sites they plan to visit to determine how their pass will be
accepted and what discounts might be offered.
Additional Information
1) Motorcycles: At sites with vehicle entrance fees the Access Pass will cover entrance for the pass
holder on one motorcycle only.
2) Lifetime Pass: The Interagency Access Pass is valid for the lifetime of the pass owner whose
signature is on the pass. If the pass owner is deceased, the pass may not be transferred to someone
else, such as a spouse.
3) Remember that most permanent disabilities are not visible. The only requirement of the person
issuing the pass is to determine whether or not proper documentation or proof of eligibility has been
presented.
4) Statement of Disability: It is preferable that Interagency Access Pass applicants provide proper
documentation; however, it is not always possible. The Statement of Disability is provided so that
agency personnel are not placed in the position of evaluating whether an applicant is permanently
disabled. An employee issuing the pass may assess only whether adequate documentation has been
submitted by the applicant or that the Statement of Disability has been signed. If an applicant is
unable to provide documentation, it may be useful to read to the applicant the definition of a
permanent disability and the penalties for fraudulently signing that are stated on the form.
Frequently Asked Questions – Access Pass
1) If a person is partially disabled do they qualify for the Access Pass?
The disability requirements for the Access Pass are not based on percentage of disability. To qualify
for the Pass the disability must be permanent and limit one or more major life activities.
Note: The Veterans Administration (VA) issues documents that state “percentages” of disabilities.
Any percentage qualifies for this benefit and even though it is not stated on the documentation, it is
only issued to persons with permanent disabilities.
2) Can an Access Pass be obtained through the mail?
Yes, customers can order an Access Pass through the mail. There is a $10.00 application processing
fee. The application can be found online at Recreation.gov and http://store.usgs.gov/pass
Note: Access Passes issued by USGS through mail-in application process will have the pass owner’s
name pre-printed on the signature line.
3) Are visitors required to fill out an application to obtain an Access Pass if they get it in person?
No. Visitors only need to provide proof of disability and U.S. residency or citizenship. Sites may not
collect or retain any Access Pass applications for any reason.
4) Can my site choose not to use the Statement of Disability?
No, the leadership of the participating agencies has decided that a signature on the Statement of
Disability is sufficient documentation to be issued an Access pass. All sites are required to make the
Statement available to visitors if they do not have other documentation with them.
35
5) What can I do about Access Pass fraud or misuse?
The Statement of Disability Form was created to remove the burden from employees of having to
evaluate whether an applicant is permanently disabled. The employee may assess ONLY whether
adequate documentation has been submitted by the applicant. Provide the applicant with the
definition of a permanent disability and the penalties for fraudulently signing the Statement of
Disability Form.
6) How old does someone need to be to get an Access Pass?
There is no age requirement. Issuing a pass to a child allows their parents, guardians or caregivers to
enter sites with them. If a person is unable to sign their own pass, a parent or guardian may sign it for
them.
7) Does a military veteran qualify for the Interagency Access Pass?
Being a veteran does not automatically qualify the person for the Interagency Access Pass. If the
veteran has a permanent disability that substantially limits one or more major life activities and meets
all of the qualifications listed for the Interagency Access Pass then he/she could be issued a pass.
The Veterans Administration issues documents that state percentages of disabilities, so always err on
the side of good customer service when presented a VA document.
8) If a visitor forgets their Access Pass, what should I do?
Issue them another Access Pass according to standard procedure.
REMEMBER: Refer to the General Pass Rules and Benefits on Page 11 that apply to
ALL Interagency passes
36
INTERAGENCYVOLUNTEERPASS
What is the Interagency Volunteer Pass?
Congress authorized the Secretaries of the Departments of Agriculture and Interior to issue an annual
pass for entrance or standard amenity fees (day use fee) to volunteers in exchange for the performance
of significant volunteer services. The Volunteer Pass is one of many ways to recognize a volunteer’s
contributions. Individuals who already possess an Interagency Access or Senior Pass do not need an
Interagency Volunteer Pass. In cases where someone already possesses an Interagency Pass,
supervisors are encouraged to look for other forms of recognition.
Cost
Free
Availability
1) The Interagency Volunteer Pass will be available through agency-specific volunteer program
coordinators.
2) The Interagency Volunteer Pass may be issued free of charge to volunteers who accrue 250
volunteer hours provided that they do not already have a valid Interagency Pass.
3) The Interagency Volunteer Pass is valid for one year from the month of issuance.
4) Volunteers may count any hours accrued beginning January 1, 2007.
5) There is no specific time frame in which the volunteer hours must be accrued. Once the 250 hour
requirement is reached and a pass is issued, the volunteer’s hours are reset to zero and the count
begins again. Only one Interagency Volunteer Pass may be issued per 12-month period.
6) Interagency Volunteer Passes are not transferable.
7) Each site should designate a Volunteer Coordinator or staff member to track hours and issue the
InteragencyVolunteer Passes.
8) Volunteer Coordinators are responsible for ordering volunteer passes through USGS or the site’s
Interagencypass point-of-contact.
Validation
1) The pass must be punched with an expiration date at the time it is issued. The pass should be
punched for the month in which it is issued.
2) The pass will have one signature line. The pass is not valid until it is signed, so the volunteer must
sign the pass with first and last name when the pass is issued.
37
Understanding the 250 Hour Requirement to Earn a Volunteer Pass
Volunteers may only be recognized with one pass every 12 months. Once the 250 hour requirement is
reached and a pass is issued, the volunteer’s pass credit hours reset to zero. If a volunteer gives more
than 250 hours in any 12 month period, the pass-credit hours do not roll over into the next 12 month
period. (There are many other instances when a volunteer’s hours WILL roll over, but not for the
Volunteer Pass).
An example: Alice Algae reached her 250th hour in October 2016. In October 2016 she was recognized
with a pass that expired October 31, 2017 and her pass hours reset to zero. During the following 12
months, from November 2016 to October 2017, Alice volunteered 575 hours, reaching the 250 hour mark
in May 2017. However, because Alice still had a valid pass from the previous year, she could not be
recognized with another pass until November 2017 (after her first pass had expired). In November 2017,
when she was recognized with her second pass, her Volunteer Pass hours reset to zero.
Circumstances in Alice’s life changed after November 2017, and she was only able to volunteer 150
hours during the following 12 months, from November 2017 to November 2018. Therefore, Alice found
she would have to volunteer an additional 100 hours to reach a total of 250 hours worked since issuance
of her previous pass.
2016
2017
2018
JFMAMJJASONDJFMAMJJASONDJFMAMJJASOND
250 Hours
575 Hours
(Nov to Oct – 12 months)
150 Hours
(Nov to Oct – 12 months)
Alice is
recognized with a
pass and her
hours are reset to
zero.
Alice is
recognized with a
pass and her
hours reset to
zero.
Alice needs to
volunteer an
additional 100
hours to be
recognized with
another pass
= Awarded Volunteer Pass
= not awarded Volunteer Pass
Additional Information
1) Motorcycles: At sites with vehicle entrance fees the Volunteer Pass will cover entrance for the
pass owner on one motorcycle only.
2) Volunteer Coordinators or designated staff members are responsible for ordering Volunteer
Passes through USGS or the site’s Interagency Pass point-of-contact.
3) Each agency has its own form that Volunteer Coordinators use to track volunteer hours, so there
is not one official interagency form.
4) All volunteer activities count toward the 250 hours, so long as they are pre-approved by a
Volunteer Coordinator and occur on Federal lands managed by one or all of the five participating REA
agencies.
5) The designated Volunteer Coordinator who verifies that a volunteer has accrued 250 hours is the
person responsible for issuing the Volunteer Pass.
38
Frequently Asked Questions – Volunteer Pass
1) What is the Volunteer Pass?
A “Volunteer Pass” is an annual pass awarded to those individuals who volunteer 250 hours at one or
more recreation sites managed by six Federal agencies as a way to say "thank you!"
2) Where can volunteers accrue hours (on which agency lands)?
Volunteer hours may be accrued on lands managed by the following:
a. Bureau of Land Management (BLM) http://www.blm.gov
b. Bureau of Reclamation (Reclamation) http://www.usbr.gov
c. Fish & Wildlife Service (FWS) http://www.fws.gov
d. USDA Forest Service (USDA FS) http://www.fs.fed.us
e. Army Corp of Engineers (USACE) http://www.usace.army.mil
f. National Park Service (NPS) http://www.nps.gov
3) Where can I find out about volunteer opportunities on Federal recreation lands?
http://www.volunteer.gov/
4) Do we need to stock Volunteer Passes at all locations where other passes are sold?
No. Volunteer coordinators should work with USGS or the site’s pass POC to order Volunteer Passes
as needed.
5) How will volunteer hours be recorded and tracked?
The site supervisor or Volunteer Coordinator/Manager should provide timesheets for volunteers to
record their hours (maintaining copies for their own record as needed).
6) Who will issue the Volunteer Pass?
The Site Supervisor/Volunteer Coordinator/Manager who authorizes that a volunteer has accrued 250
hours.
7) Can a volunteer accrue hours on lands managed by more than one Federal agency, or can
they only accrue them by volunteering with one agency?
A volunteer can accrue 250 hours by volunteering on Federal recreation lands managed by one or all
of six agencies - NPS, BLM, USACE, USDA FS, FWS, and Reclamation. For example, they can
volunteer 50 hours for each of the six agencies and earn a pass.
8) What type of volunteer activities/projects count towards 250 Volunteer Pass hours?
All activities that have been pre-approved by the Site Supervisor/Volunteer Coordinator count toward
the required 250 hours.
9) If a person volunteers more than 250 hours in 12 month period, do they receive additional
passes?
No. If a volunteer works more than the 250 hours over a 12 month period they earn only one pass.
39
10) Can a volunteer give their pass to someone else if they already have an annual or lifetime
pass?
No. Volunteer Passes are non-transferable and may not be given to someone else or traded in for
cash equivalent. The Volunteer Pass is only one means of recognizing a volunteer, so if a volunteer
already has a pass, other types of acknowledgement should be offered in place of a pass.
11) What if someone shows up with an un-punched Volunteer Pass?
Punch the current month; make sure the pass owner’s signature is on the back of the card; and verify
that the signature matches identification.
12) What if a couple each have earned 250 volunteer hours? Can I issue both of them passes?
Yes. All volunteers that have volunteered 250 hours are eligible to receive a pass.
REMEMBER: Refer to the General Pass Rules and Benefits on Page 11 that apply to
ALL Interagency passes
40
SUPPLEMENTAL MATERIALS - HANGTAG
What is a Hangtag?
Many agency recreation sites are not regularly staffed by fee collection or enforcement personnel. At
these sites, pass owners are required to display the pass in the vehicle window using a hangtag so that
the expiration date is clearly visible for compliance checks. The hangtag makes it easier for enforcement
personnel to view the pass and the expiration date.
• Hangtags are clear plastic, single-sided and do not require staff to punch an expiration date or write
the pass number on the hangtag. A new hangtag will not be required each year.
• Hangtags alone are not passes and are not valid for entry or use.
• Hangtags are not considered accountable property.
Cost
Free to valid pass owners
Availability
1) All sites issuing passes must stock hangtags. Additional hangtags may be ordered from the USGS
Store as needed.
2) Whenever an Interagency pass is issued, all visitors should be offered a hangtag.
Validation and Use
1) Hangtags issued for all Interagency passes.
2) The hangtag itself is not valid for entrance or standard amenity fees (day use fee). It is only a means
of displaying the actual pass. When a hangtag is issued, the visitor must be told that the hangtag is
only a means of displaying the pass at unstaffed sites.
3) Visitors should be instructed when using the hangtag that the pass should be displayed with the
signature and expiration date (back of pass) visible from the front of the vehicle.
41
Frequently Asked Questions - Hangtag
1) Should a hangtag be given out with every pass?
All sites are encouraged to offer a Hangtag with every pass. Issue them a NEW hangtag if they do not
have one, or to replace a damaged or lost one.
2) What if a visitor shows up at a staffed entrance station site and presents their Hangtag for
entry, should they be allowed to enter?
No. Hangtags alone are not sufficient for entry. A valid pass must be shown.
42
SUPPLEMENTAL MATERIALS – DECAL
Image and decal serial numbers change each year
What is a Decal?
1) Many agency recreation sites are not regularly staffed by fee collection or enforcement personnel. At
unstaffed sites, pass owners are required to display proof of payment by leaving the pass visible
through a vehicle windshield. Pass holders driving open topped vehicles (e.g. jeeps, motorcycles,
etc.) risk the pass being stolen. Therefore a decal is offered to all Interagency Pass owners with opentopped vehicles. The Decal allows visitors to display proof of payment on the vehicle without leaving
the Interagency Pass unsecured. Note: All sites that issue Interagency passes must have at least a
small supply of Decals available. This is an important customer service aspect of the program.
2) There are no lifetime Decals; the same Annual Decal is used for all five passes.
a. Decals for Interagency Annual, Annual - Military and Volunteer passes expire when the pass
expires. The image on the Interagency Annual, Annual - Military, or Volunteer Pass must
match the image on the Decal being issued. (i.e. In February 2017 a visitor comes in with a
valid 2016 Annual Pass punched to expire September 2017 and would like a Decal. The
visitor would be issued a 2016 Decal punched to expire September 2017.)
b. Decals for Interagency Senior and Access Passes expire one year from issuance of the
decal. The current year’s decal will always be issued and punched so it is valid for 12
months (i.e. In June 2017 a visitor comes in with a valid Senior Pass and would like a Decal.
The visitor would be issued a 2017 Decal punched to expire June 2018, valid 1 year).
c. Decals may be issued to Golden Age and Golden Access Passes in the same manner as
the Interagency Senior and Access Passes.
Cost
Decals are free / annual basis
Availability
1) The Decal is available at Federal recreation sites that charge an entrance or standard amenity fee
(day use fee) and many Federal agency offices.
2) All sites that issue the Interagency passes must stock Decals, even if they do not have unstaffed
areas. Sites may stock a small supply of Decals—it is not necessary to have an equal number of
Decals and Passes. Additional Decals may be ordered from the USGS Store as needed.
3) Decals should be offered any time an Interagency Pass is issued to someone driving an open top
vehicle if he or she plans to visit unstaffed Federal recreation sites.
43
4) Decals for Lifetime Passes are issued annually due to:
a.
Deterioration of Decals over time
b.
Transfer of vehicle ownership over time (purchase new vehicles in lifetime)
Validation / Issuance
1) Step 1: Verify Eligibility
Although there is no formal limit on the number of Decals that can be issued to a pass owner, most
pass owners will be eligible for only one or two Decals because issuance of a Decal requires 3 things:
a.
A valid Interagency Pass (Senior, Access, Annual, Annual - Military, Volunteer or Golden Age
or Golden Access);
b.
Photo ID to verify pass ownership;
c.
Vehicle registration from a motorcycle or other open topped vehicle that matches the name(s)
of the pass owner(s) and the photo ID.
Note: Sites may not create a log or retain any information about visitors who are issued Decals.
2) Step 2: Issue the Decal
Once eligibility has been established a Decal can be issued. To do this the issuing officer must:
a.
Write the license plate number/s on the face of the Decal/s in the space provided under
Vehicle Tag Number from the information on the registration provided by the pass owner.
b.
Punch the Decal expiration date:
i. For Interagency Annual, Annual - Military, and Volunteer Passes, Decal(s) must be
punched with the same expiration date as the pass, regardless of when the Decal is
issued. Remember the images on the pass and Decal must match.
ii. For Interagency Senior and Access passes, the Decal must be punched with an
expiration date one year from issue.
c.
Inform the pass owner that Decals must be placed on the lower right hand side of automobile
windshields, or on the front of a motorcycle in a clearly visible place.
Decal Use
1) IMPORTANT! The Decal alone is not sufficient to cover entrance or standard amenity fees (day use
fee). When a Decal is issued the visitor must be told that the Decal is only valid at unstaffed sites for
open topped vehicles. At staffed Federal recreation sites, a valid Interagency Annual Pass, Annual Military or Volunteer Pass must be presented to enforcement personnel upon request.
2) At unstaffed Federal recreation sites, each open-topped vehicle must display a valid decal.
3) Decals are designed to deteriorate if tampered with, so they are inherently non-transferable.
Frequently Asked Questions – Decal
1) Should I issue a Decal to every Pass owner?
If the pass owner has an open topped vehicle and requests a Decal it should be issued.
2) How many Decals can be issued per pass?
There is no limit to the number of annual Decals that may be issued to a pass owner. However, for
EACH open-topped vehicle, the pass owner must present a valid pass, vehicle registration and
driver’s license – all of which must have matching names.
3) Can I issue a decal for a 4th Grade Pass holder?
No you cannot. Remember that the name on the pass, driver’s license, and vehicle registration must
match. Because a 4th grade student will not have the documentation required for the decal, it should
not be issued.
44
INVENTORY
Ordering Pass and Supplemental Material Stock
1) Passes, hangtags, decals, the “America the Beautiful – the National Parks and Federal Recreational
Lands Pass” brochure and the “Every Kid in a Park” brochure can be ordered from the USGS Store:
•
•
•
•
email at [email protected]
fax at 303-202-4693
phone at 1-888-ASK-USGS, option 1; (1-888-275-8747, option number 1)
USGS web store using the “Business Partners” link (http://store.usgs.gov)
2) A standard order form must be used for faxed orders (provided in Appendix B, Pass Order Form).
To place orders you must be a designated point-of-contact (or alternate) at your site and have a user
ID and password. Contact USGS for assistance with a user ID and password.
•
All ordering sites are required to provide a FedEx or UPS account number with each order.
Agencies/sites will be responsible for paying shipping charges associated with orders. Orders
are encouraged to be in units of 50, however, smaller quantities may be ordered. The
minimum order is 5, however larger orders are preferred.
3) To minimize costs, it is important for field sites to carefully evaluate inventory needs. The costs
of the Interagency Pass Program are significant. Currently, field and other sales locations pay only the
shipping costs. All other costs of the program such as product design, production, fulfillment, call
center, overhead and marketing, are paid for with the revenue from central sales, i.e. USGS website
and partner sales. The Interagency Annual Pass, Annual - Military Pass, Volunteer Pass, and Decals
are re-designed and re-produced each year, therefore, “leftover” stock cannot be re-used. If central
sales revenue is not sufficient to cover pass program costs, it is possible that agencies and field sites
could be responsible for the costs of the program.
Please Note: We recommend that field sites keep a limited supply of the previous year’s Interagency
Annual Pass, Annual - Military Pass, Volunteer Pass and Decals on hand for customer service needs
(damaged pass exchange, upgrades, etc.)
Damaged or Missing Stock
1) Due to the high volume of stock received at the USGS warehouse it is not feasible for USGS to check
every box for damaged or missing passes. They conduct quality control inspections on a percentage
of the inventory they receive. When USGS finds a missing or damaged pass they remove the pass
from the box and identify that the pass was removed.
2) Upon receiving a shipment from USGS, all sites should immediately verify that the shipment matches
what was ordered. Orders that arrive damaged or with a substantial number of missing passes
should be brought to the immediate attention of USGS.
45
SALES and ACCOUNTABILITY
Pass Sales
REA requires that passes be available for purchase at Federal recreation sites that charge an entrance or
standard amenity fee (day use fee) and are staffed by fee collection personnel. REA also allows for sale
of passes through agreements with third parties for pass sales services. These may include contracts with
a government or non-governmental entity, including those in a gateway community. (See Marketing
Policy, Appendix A, or contact your Regional Fee Manager for sample agreement template)
Pass sales must be tracked by the pass serial numbers.
Upgrades
1) The National Park Service has elected to allow visitors to upgrade NPS entrance fee receipts and
site-specific and regional passes agency-wide to the Interagency Pass. Some FWS sites may also
allow these upgrades. The other participating REA agencies have the authority to determine
appropriate circumstances for refunds and upgrades within their own agency.
2) If an agency chooses to upgrade its own agency’s entrance or standard amenity fees, site-specific or
regional passes, the upgrade policy must be communicated to the other agencies.
3) The National Park Service has established a service-wide policy of providing upgrades of National
Park Service entrance fee receipts and NPS park-specific annual passes.
4) Following is the National Park Service upgrade policy:
An upgrade will occur at a National Park site if a visitor pays an entrance fee or buys a site-specific
Annual Pass at a National Park and later decides he or she would prefer an Interagency Annual
Pass. The valid National Park entrance receipt, Automated Fee Receipt, or site-specific Annual Pass
may be turned in at the site where it was purchased OR at any other NPS site and the cost will be
credited toward the $80.00 Interagency Annual. The Annual Pass is punched for the month of the
earliest receipt and/or pass being upgraded.
Detailed information about the NPS upgrade policy can be found in Chapter 8 of NPS Reference
Manual 22 (RM 22).
NOTE:
Upgrades create extra work for everyone. To avoid abuse of the upgrade policy, visitors should only
be informed of the NPS upgrade policy when they are having trouble deciding what they should
purchase. Each visitor that enters a park does not need to be told about the upgrade option.
5) The Fish and Wildlife Service currently allows upgrades at some sites. Visitors should
inquire at their local FWS site for more information.
Voids/Refunds/Returns
Please follow individual agency guidelines for refunds for voids, refunds, returns.
Exchanging Receipts from Automated Fee Machines
.
NPS uses automated fee machines (AFM) to sell the $80.00 Interagency Annual Passes. Most AFMs
only issue receipts for the passes, not the actual pass. These receipts must be exchanged for an actual
Pass at any NPS site that sells the Interagency Annual Pass. All NPS sites that sell the Interagency
Annual Pass are required to honor valid AFM receipts for the $80.00 Interagency Annual Pass.
46
Damaged Passes
Damaged passes will be replaced if the owner provides identification to validate ownership and presents
the pass with at least a portion identifiable. The damaged pass must be kept by agencies for a specified
period of time for accountability purposes. Each Federal recreation site will need to keep a small supply of
the previous year’s passes on hand for these replacements.
Lost or Stolen Passes
Passes cannot be replaced if lost or stolen. A new pass must be purchased. Although the goal is to
acquire the technology to be able to track, cancel, and or replace passes, we are unable to do so across
the six Federal agencies at this time.
Pass Misuse
Since all passes are non-transferable the verification of pass ownership is a legitimate component of
the program. Photo identification will be requested to verify pass ownership. When passes are sold,
visitors should be informed that they will be required to show identification when they use their pass.
1) When a visitor presents a pass for entrance, a valid form of photo identification will be requested,
such as a passport or driver’s license that includes the visitor’s signature.
2) Verify that the name on the identification matches the name on the pass.
3) Compare the signatures on the pass and the photo identification; they should match. If the visitor is
unable to produce valid signature identification, the visitor may be asked to sign a piece of paper for
verification. All signature verification papers are destroyed at the end of each shift and any personal
information obtained through the identification process is not maintained as part of permanent
records.
4) Identification must be checked routinely and must not be based on visitor ethnicity, race, or
appearance.
Passes that are misused twice (marked with two red checks) are considered void. A useful part of
a pass misuse procedure is to provide an information sheet to the visitor about proper use of
passes. Confiscation of misused passes varies by agency and site.
Examples of pass misuse include:
1) Local residents who rent out their homes and leave annual passes for the renters to use (this can be
remedied by checking identification with pass use).
2) Rental vehicle companies that supply an annual pass with a rental that is used again the next time
the vehicle is rented.
3) A Senior pass owner “loaning” his pass to a friend or relative.
Accountability
1) Maintaining strict control of pass inventory is critical to the integrity of the Interagency Pass program.
All passes and decals have serial numbers printed on them for this purpose. When passes are
received the agency point of contact must verify inventory against the packing slips. All serial
numbers must be correct and accounted for. Follow individual agency specific guidelines for tracking
and transferring accountable property.
2) Pass sales must be accounted for, by serial number, on a daily report. This is true whether the
passes are sold, voided, refunded, upgraded, etc. Follow individual agency specific guidelines on
deposits and remittance of pass revenue.
3) All unsold Annual Passes and decals must be destroyed at the end of each calendar year in
accordance with your agency’s Property Destruction Policies and Procedures. Sites must keep a few
of the previous years’ passes on hand for customer service issues that might arise.
47
4) Every site is required to annually reconcile passes sold or distributed at the site against revenue
collected for all types of passes. Each agency will designate points of contact responsible for
ordering, distributing, returning and reconciling pass sales each year. It is much easier to have your
site’s tracking and reconciliation procedures in place at the beginning and to maintain them
throughout the year.
THIRD PARTY SALES AGREEMENTS
(See Interagency Pass Marketing Policy, Appendix A)
1) REA allows the government to establish sales and marketing relationships with third party vendors
that wish to participate in the program, and will encourage vendors to sell the Annual Pass as a
convenience to customers. Management of large or national third party agreements is the
responsibility of the National Pass Program Office. Management of local third party agreements will
be the responsibility of the individual Federal recreation site(s).
2) There are many reasons that sites might choose to enter into a third party agreement with a vendor
for pass sales. Agreements can enhance customer service, increase cost efficiency, improve
employee safety, or aid in building relationships with partners and stakeholders.
3) Field sites considering working with a third party partner should carefully review Interagency Pass
Marketing Policy, Appendix A, and consult with their appropriate regional or national fee coordinator,
solicitor and contracting officials, to ensure that the proper agreement is used.
WHERE ARE THE INTERAGENCY PASSES ACCEPTED?
Army Corp of Engineers (USACE)
The Army Corps of Engineers (USACE) is the largest provider of water-based outdoor recreation in the
nation. USACE manages 403 lakes and river projects in 43 states providing a diverse range of recreational
opportunities.
For information on USACE sites visit http://www.usace.army.mil/
Bureau of Land Management (BLM)
BLM oversees more than 245 million unbounded acres -- the largest of the Federal agencies –– with
abundant outdoor recreational activities. These lands include congressionally designated wild and scenic
rivers, wilderness areas, and high deserts.
For information on BLM sites visit http://www.blm.gov
Bureau of Reclamation (Reclamation)
Reclamation manages and develops water and related resources. There are 289 Reclamation recreation
areas that have been developed as a result of Reclamation projects, the majority of which are operated and
managed by other Federal agencies and local government entities.
For information on Reclamation sites visit http://www.usbr.gov
Fish & Wildlife Service (FWS)
FWS manages over 150 million acres of land and water consisting of more than 556 national wildlife refuges,
37 wetland management districts with waterfowl production areas, 46 administrative sites, and 69 national fish
hatcheries. Many refuges are open to hunting and fishing.
For information on FWS sites visit http://www.fws.gov
48
Forest Service (USDA FS)
USFS offers a variety of outdoor recreational opportunities and special areas on 193 million acres of national
forests and grasslands. Approximately 18% of national forestland is congressionally designated wilderness,
providing opportunities for primitive recreation experiences and spectacular scenery.
For information on USDA FS sites visit http://www.fs.fed.us
National Park Service (NPS)
The NPS protects the Nation’s natural, historical, and cultural resources, while providing opportunities for
recreation. NPS manages 413 national parks, battlefields, seashores, monuments, and historic sites
nationwide.
For information on NPS sites visit https://www.nps.gov
Additional information:
Reservations for Federal recreation facilities - http://www.recreation.gov
The Federal Lands Recreation Enhancement Act of 2004
http://www.blm.gov/style/medialib/blm/wo/Planning_and_Renewable_Resources/recreation_images/national_
programs/recreation fees .Par.63083.File.dat/REA%20Text%20Final.pdf
DEFINITIONS
Code of Federal Regulations (CFR): A codification of the general and permanent rules published in the
Federal Register, the Executive departments, and agencies of the Federal Government.
Commercial Group: One or more persons traveling on an itinerary that has been packaged, priced, or sold
for leisure or recreational purposes by an organization that realizes financial gain by providing the service.
Concession Fees: Rates charged to the public by concessionaires for services such as lodging or food.
Concessionaire: An individual or private entity authorized by permit or contract to operate a business on
federal land.
Concessionaires may be contracted by the Federal agencies to manage accommodations, facilities, and other
operations. Services they provide may include collecting entrance, expanded amenity, and/or transportation
fees on behalf of the Federal government.
Designated Fee Area: A federally operated site that has been designated as a recreational fee area and
authorized to charge fees in accordance with the Federal Lands Recreation Enhancement Act of 2004.
Disability, permanent: A permanent physical, mental, or sensory impairment that substantially limits one or
more major life activities, such as caring for oneself, performing manual tasks, walking, seeing, hearing,
speaking, breathing, learning, and working. See 7 CFR §15e.103; see also 29 U.S.C. §705(20).
Domicile: The permanent residence of a person or the place to which s/he intends to return even though
s/he may reside elsewhere. A person may have more than one residence, but has only one domicile. The
country in which a person is eligible to draw Federal health and retirement benefits is usually the country in
which s/he is domiciled. See “Domicile” Page 28.
Entrance Fee: Fee charged to access lands managed by NPS and FWS.
Expanded Amenity Fee: Fee charged for specialized facilities and services beyond entrance fees and
standard amenity fees. Examples include campgrounds, boat launches, recreation rentals and guided tours.
49
Fee Demonstration (“Fee Demo”): A temporary legislative authority that allowed parks and other federal
sites to charge reasonable fees and retain revenues generated by park entrance receipts, activities, and
services. (Recreational Fee Demonstration Program Omnibus Consolidated Rescissions and Appropriation
Act of 1996, PL 104-134, section 315).
Land and Water Conservation Fund Act of 1965 (LWCFA): Federal law mandating the development of a
program to charge entrance and activity (use) recreation fees, based on the premise that persons using
certain federal facilities and services should pay a greater proportion of the operating costs than the general
taxpayer.
Non-Commercial Vehicle: Passenger car, van, pick-up truck, converted school bus, recreational vehicle, or
similar vehicle. This term does not include a motorcycle, motor scooter, motor bicycle, moped, snowmobile,
or non-motorized bicycle.
Pass Owner: The person(s) who are issued a recreation pass and identified by the signatures on the back of
the pass.
Special Recreation Permit Fee: Fee charged for special facilities and services such as rock climbing
permits, commercial and vending use, off-road vehicle use, competitive and special events, organized group
activities, and individual or group use of special areas.
Standard Amenity Fee (Day Use Fee): Fee charged for use of BLM, FS, USACE, and Reclamation sites
that have a combination of basic amenities, including, but not limited to - picnic tables, trash receptacles,
toilets, developed parking, interpretive signing, and security.
Third Party Sales Arrangements: Sales and marketing relationships, formalized as agreements or contracts
with third party vendors to sell the Interagency Annual Pass on behalf of the government.
Upgrade: When money spent on a previously purchased entrance fee, standard amenity fee, or pass is
credited to the purchase of a higher-priced pass.
Validation: Pass expiration date punched and signature.
50
File Type | application/pdf |
File Modified | 2020-06-29 |
File Created | 2020-06-29 |