SOI-552 Understanding Taxpayer Motivation for Filing Method Selection Attachment 2

Department of the Treasury

Internal Revenue Service

W&I Strategies and Solutions

IRS/Mailroom-For 77 K St NE

OS:A:RE:O:A3:BC:L:C Rm 1419/77K

1111 Constitution Ave NW

Washington, DC 20224

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Dear Taxpayer,

WE NEED YOUR HELP

We’re looking for volunteers to participate in a research survey. We need taxpayers like you to take a 15-minute online survey to answer questions about your tax filing experience. Participants will receive a $20 Amazon gift card as a token of our appreciation.

HOW YOU CAN PARTICPATE

Please visit www.mitre.org/taxstudy within two weeks of receiving this letter to participate in the study. You will NOT be asked to provide your Social Security number or taxpayer identification number.

The study will close as soon as we receive enough responses, so please respond as soon as you can.

ABOUT THE STUDY

The purpose of this study isn’t to collect your personal information, but to learn how taxpayers like you make decisions about how to file your taxes. Deeper insight into taxpayers’ experience filing their taxes can help the IRS improve the customer experience and better help all taxpayers meet their filing obligations, which is an important IRS goal.

MITRE Corporation is a not-for-profit company that operates research and development centers for the federal government and is conducting this independent study to help the IRS better understand its customers.

Thank you in advance for your consideration.

Sincerely,

Javier Framinan

Chief, Research Group 2

W&I Strategies and Solutions

IRS Letter 6367 (Rev. MM-YYYY)

Catalog Number 75083X