Section 1473(p) of the Dodd-Frank Wall
Street Reform and Consumer Protection Act provides that if the
Appraisal Subcommittee (ASC) of the Federal Financial Institutions
Examination Council (FFIEC) determines, six months after enactment
of that section (i.e., January 21, 2011), that no national hotline
exists to receive complaints of non-compliance with appraisal
independence standards and Uniform Standards of Professional
Appraisal Practice (USPAP), then the ASC shall establish and
operate such a hotline (ASC Hotline). The statute requires that the
ASC Hotline shall include a toll-free telephone number and an email
address. Section 1473(p) further directs the ASC to refer
complaints received through the ASC Hotline to the appropriate
government bodies for further action, which may include referrals
to the OCC, the Federal Reserve Board (Board), the Federal Deposit
Insurance Corporation (FDIC), the National Credit Union
Administration (NCUA), the Consumer Financial Protection Bureau
(CFPB), and State agencies. On January 12, 2011, the ASC determined
that a national appraisal hotline did not exist, and a notice of
that determination was published in the Federal Register on January
28, 2011, (76 FR 5161). As a result, the ASC established a hotline
to refer complaints to appropriate federal and state regulators.
Representatives from the OCC, the Board, the FDIC, the NCUA,
(Agencies) and the CFPB met and established a process to facilitate
the referral of complaints received through the ASC Hotline to the
appropriate federal financial institution regulatory agency or
agencies. The Agencies developed the Interagency Appraisal
Complaint Form to collect information necessary to take further
action on the complaint. The CFPB incorporated the process into one
of their existing systems. The Interagency Appraisal Complaint Form
was developed for use by those who wish to file a formal, written
complaint that an entity subject to the jurisdiction of one or more
of the Agencies, has failed to comply with the appraisal
independence standards or USPAP. The Interagency Appraisal
Complaint Form is designed to collect information necessary for the
Agencies to take further action on a complaint from an appraiser,
other individual, financial institution, or other entities. The
Agencies use the information to take further action on the
complaint to the extent the complaint relates to an issue within
their jurisdiction. This non-material change would add a foreign
address field to the form.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.