30-Day FR Notice

ServiceDeliveryFR30_2020.pdf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

30-Day FR Notice

OMB: 3041-0148

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Federal Register / Vol. 85, No. 167 / Thursday, August 27, 2020 / Notices
issuers or others incur in providing such
disclosures?
c. How well are current credit card
disclosure rules and practices adapted
to the digital environment? What
adaptations to credit card disclosure
regimes in the digital environment
would better serve consumers or reduce
industry compliance burden?
(3) The adequacy of protections
against unfair or deceptive acts or
practices relating to credit card plans.
a. What unfair, deceptive, or abusive
acts and practices exist in the credit
card market? How prevalent are these
acts and practices and what effect do
they have? How might any such conduct
be prevented and at what cost?
(4) The cost and availability of
consumer credit cards.
a. How have the cost and availability
of consumer credit cards (including
with respect to non-prime borrowers)
changed since the Bureau reported on
the credit card market in 2019? What is
responsible for changes (or absence of
changes) in cost and availability? Has
the impact of the CARD Act on cost and
availability changed over the past two
years?
b. How, if at all, are the characteristics
of consumers with lower credit scores
changing? How are groups of consumers
in different score tiers faring in the
market? How do other factors relating to
consumer demographics or financial
lives affect consumers’ ability to
successfully obtain and use card credit?
(5) The safety and soundness of credit
card issuers.
a. How is the credit cycle evolving?
What, if any, safety and soundness risks
are present or growing in this market,
and which entities are
disproportionately affected by these
risks? How, if at all, do these safety and
soundness risks to entities relate to
long-term indebtedness on the part of
some consumers, or changes in
consumers’ ability to manage and pay
their debts? Has the impact of the CARD
Act on safety and soundness changed
over the past two years?
(6) The use of risk-based pricing for
consumer credit cards.
a. How has the use of risk-based
pricing for consumer credit cards
changed since the Bureau reported on
the credit card market in 2019? What
has driven those changes or lack of
changes? Has the impact of the CARD
Act on risk-based pricing changed over
the past two years?
b. How have CARD Act provisions
relating to risk-based pricing impacted
(positively or negatively) the evolution
of practices in this market?
(7) Consumer credit card product
innovation.

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a. How has credit card product
innovation changed since the Bureau
reported on the credit card market in
2019? What has driven those changes or
lack of changes? Has the impact of the
CARD Act on product innovation
changed over the past two years?
b. How have broader innovations in
finance, such as (but not limited to) new
products and entrants, evolving digital
tools, greater availability of and new
applications for consumer data, and
new technological tools (like machine
learning), impacted the consumer credit
card market, either directly or
indirectly? In what ways do CARD Act
provisions or its implementing
regulations encourage or discourage
innovation? In what ways do
innovations increase or decrease the
impact of certain CARD Act provisions,
or change the nature of those impacts?
Signing Authority
The Director of the Bureau, having
reviewed and approved this document,
is delegating the authority to
electronically sign this document to
Laura Galban, a Bureau Federal Register
Liaison, for purposes of publication in
the Federal Register.
Dated: August 24, 2020.
Laura Galban,
Federal Register Liaison, Bureau of Consumer
Financial Protection.
[FR Doc. 2020–18855 Filed 8–26–20; 8:45 am]
BILLING CODE 4810–AM–P

[Docket No. 2011–0014]

Agency Information Collection
Activities; Submission for OMB
Review; Comment Request; Generic
Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
Consumer Product Safety
Commission
ACTION: Notice.
AGENCY:

As required by the Paperwork
Reduction Act of 1995, the Consumer
Product Safety Commission (CPSC or
Commission) announces that the
Commission has submitted to the Office
of Management and Budget (OMB) a
request for extension of approval of a
generic clearance for the collection of
qualitative feedback on agency service
delivery. OMB previously approved the
collection of information under control
number 3041–0148. OMB’s most recent
extension of approval will expire on
September 30, 2020. On June 15, 2020,

SUMMARY:

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the CPSC published a notice in the
Federal Register to announce the
agency’s intention to seek extension of
approval of the collection of
information. The Commission received
no comments. Therefore, by publication
of this notice, the Commission
announces that CPSC has submitted to
the OMB a request for extension of
approval of that collection of
information, without change.
DATES: Written comments on this
request for extension of approval of
information collection requirements
should be submitted by September 28,
2020.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to: www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function. In addition, written
comments that are sent to OMB also
should be submitted electronically at:
http://www.regulations.gov, under
Docket No. CPSC–2011–0014.
FOR FURTHER INFORMATION CONTACT:
Cynthia Gillham, Consumer Product
Safety Commission, 4330 East West
Highway, Bethesda, MD 20814; (301)
504–7791, or by email to: cgillham@
cpsc.gov.
On June
15, 2020, the CPSC published a notice
in the Federal Register to announce the
agency’s intention to seek extension of
approval of the collection of
information. 85 FR 36189. The
Commission received no comments.
CPSC seeks to renew the following
currently approved collection of
information:

SUPPLEMENTARY INFORMATION:

CONSUMER PRODUCT SAFETY
COMMISSION

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Burden Hours
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
Abstract: The information collection
activity will garner qualitative customer
and stakeholder feedback in an efficient,
timely manner to improve service
delivery. Below we provide the CPSC’s
projected average estimates of
qualitative surveys, focus groups,
customer satisfaction surveys, and
usability tests for the next 3 years.
Current Actions: Renewal of
collection of information.
Type of Review: Renewal.
Affected Public: Individuals and
households, businesses and
organizations, state, local, or tribal
government.

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Federal Register / Vol. 85, No. 167 / Thursday, August 27, 2020 / Notices

Average Expected Annual Number of
Activities: Eight activities, including
qualitative surveys, focus groups,
customer satisfaction surveys, and
usability tests.
Annual Number of Respondents:
1,600.
Annual responses: 1,600.
Frequency of Response: Once per
request.
Average minutes per response: 45
minutes per response.
Annual Burden hours: 1,200.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information,
unless the collection of information
displays a currently valid OMB control
number. General Description of
Collection: The CPSC will collect,
analyze, and interpret information
gathered through this generic clearance
to identify strengths and weaknesses of
current services and make
improvements in service delivery based
on feedback. The solicitation of
feedback will target areas such as:
timeliness, appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
Alberta E. Mills,
Secretary, Consumer Product Safety
Commission.
[FR Doc. 2020–18891 Filed 8–26–20; 8:45 am]
BILLING CODE 6355–01–P

CONSUMER PRODUCT SAFETY
COMMISSION
[Docket No. CPSC–2010–0046]

Agency Information Collection
Activities; Submission for OMB
Review; Comment Request; Consumer
Focus Groups
Consumer Product Safety
Commission.
ACTION: Notice.
AGENCY:

As required by the Paperwork
Reduction Act of 1995, the Consumer
Product Safety Commission (CPSC or
Commission) announces that the
Commission has submitted to the Office
of Management and Budget (OMB) a
request for extension of approval of a
collection of information from persons
who may voluntarily participate in
consumer focus groups. OMB
previously approved the collection of
information under control number
3041–0136. OMB’s most recent
extension of approval will expire on

khammond on DSKJM1Z7X2PROD with NOTICES

SUMMARY:

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17:09 Aug 26, 2020

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September 30, 2020. On June 15, 2020,
the CPSC published a notice in the
Federal Register to announce the
agency’s intention to seek extension of
approval of the collection of
information. The Commission received
no comments. Therefore, by publication
of this notice, the Commission
announces that CPSC has submitted to
the OMB a request for extension of
approval of that collection of
information, without change.
DATES: Written comments on this
request for extension of approval of
information collection requirements
should be submitted by September 28,
2020.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to: www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function. In addition, written
comments that are sent to OMB also
should be submitted electronically at:
http://www.regulations.gov, under
Docket No. CPSC–2010–0046.
FOR FURTHER INFORMATION CONTACT:
Cynthia Gillham, Consumer Product
Safety Commission, 4330 East West
Highway, Bethesda, MD 20814; (301)
504–7791, or by email to: cgillham@
cpsc.gov.
SUPPLEMENTARY INFORMATION: On June
15, 2020, the CPSC published a notice
in the Federal Register to announce the
agency’s intention to seek extension of
approval of the collection of
information. 85 FR 36190. The
Commission received no comments.
CPSC seeks to renew the following
currently approved collection of
information:
Burden Hours
Title: Consumer Focus Groups.
OMB Number: 3041–0136.
Type of Review: Renewal of
collection.
Frequency of Response: On occasion.
Affected Public: Consumers.
Estimated Number of Respondents:
650 participants.
Estimated Time per Response: 3
hours.
Total Estimated Annual Burden:
1,950 hours (650 participants × 3 hours).
General Description of Collection:
Section 5(a) of the Consumer Product
Safety Act (CPSA), 15 U.S.C. 2054(a),
authorizes the Commission to conduct
studies and investigations relating to the
causes and prevention of deaths,
accidents, injuries, illnesses, other

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health impairments, and economic
losses associated with consumer
products. Section 5(b) of the CPSA, 15
U.S.C. 2054(b), further provides that the
Commission may conduct research,
studies, and investigations on the safety
of consumer products, or test consumer
products and develop product safety
test methods and testing devices.
To help identify and evaluate
product-related incidents, Commission
staff invites and obtains direct feedback
from consumers on issues related to
product safety, such as recall
effectiveness, product use, and
perceptions regarding safety issues. The
information that the CPSC collects from
future focus groups will help inform the
Commission’s identification and
evaluation of consumer products and
product use, by providing insight and
information into consumer perceptions
and usage patterns. In some cases, oneon-one interviews may be conducted as
a more in-depth extension of a focus
group, or in place of a traditional focus
group. This information may also assist
the Commission in its efforts to support
voluntary standards activities and help
CPSC identify consumer safety issues
requiring additional research. In
addition, based on the information
obtained, CPSC may be able to provide
safety information to the public that is
easier to read and understood by a
wider range of consumers.
Alberta E. Mills,
Secretary, Consumer Product Safety
Commission.
[FR Doc. 2020–18893 Filed 8–26–20; 8:45 am]
BILLING CODE 6355–01–P

DEPARTMENT OF DEFENSE
Office of the Secretary
[Docket ID: DOD–2020–OS–0034]

Submission for OMB Review;
Comment Request
Office of the Secretary of
Defense, Department of Defense (DoD).
ACTION: 30-Day information collection
notice.
AGENCY:

The Department of Defense
has submitted to OMB for clearance the
following proposal for collection of
information under the provisions of the
Paperwork Reduction Act.
DATES: Consideration will be given to all
comments received by September 28,
2020.
SUMMARY:

Written comments and
recommendations for the proposed
information collection should be sent

ADDRESSES:

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