CMS-10710.GenIC#4 - Healthcare.gov Web Satisfaction Survey

Generic Clearance for Improving Customer Experience: OMB Circular A–11, Section 280 Implementation) (CMS-10710)

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0938-1382 can be found here:

Documents and Forms

Document Name Document Type
Form CMS-10710.GenIC#4 CMS-10710.GenIC#4 - Healthcare.gov Web Satisfaction Survey Form and Instruction
CMS-10710.GenIC#4 Healthcare.gov Web Satisfaction Survey CMS-10710.GenIC#4 - HCgov_Web_Sat_Survey (A11 Section 280).pdf Form and Instruction
CMS-10710.GenIC#4 - Healthcare.gov Web Sat Survey (A11 Section 280).docx CMS-10710.GenIC#4 - Healthcare.gov Web Sat Survey (A11 Section 280) IC Document

Information Collection (IC) Details

IC Title:	CMS-10710.GenIC#4 - Healthcare.gov Web Satisfaction Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	CMS-10710.GenIC#4	Healthcare.gov Web Satisfaction Survey	CMS-10710.GenIC#4 - HCgov_Web_Sat_Survey (A11 Section 280).pdf		Yes	Yes	Fillable Fileable

Line of Business: Health

Subfunction: Health Care Services

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 24,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	24,000	24,000
Annual IC Time Burden (Hours)	1,600	1,600
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
CMS-10710.GenIC#4 - Healthcare.gov Web Sat Survey (A11 Section 280)	CMS-10710.GenIC#4 - Healthcare.gov Web Sat Survey (A11 Section 280).docx	12/14/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.