Partnership Survey

Evaluation of the HUD-DOJ Pay for Success Permanent Supportive Housing Demonstration

Clean Partnership Survey- Appendix C

Partnership Survey

OMB: 2528-0319

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Appendix C


Partnership Survey


Introduction


The Urban Institute, an independent research organization based in Washington, D.C., is conducting an annual survey as part of the Pay for Success (PFS) initiative in <Site Name>. This survey is part of an evaluation of the U.S. Department of Housing and Urban Development (HUD) and the Department of Justice PFS Initiative.


What is the purpose of the survey?

You are being asked to participate in this survey because of your role in an organization that is involved with the <Site Name>’s Pay for Success Initiative.  The survey collects information on:

  • how partner organizations in the initiative and the broader community collaborate,

  • data utilization and sharing across sectors, and

  • innovation in service delivery.

Since this is intended to capture changes in <Site Name> over time, the questions asked in the survey remain the same each year.


Survey Instructions

  1. Click the blue button at the bottom right of your screen to begin the survey.

  2. You may stop at any time, and your answers will be saved, so that you can finish at a later point. You can also navigate back and forth between pages without losing your work.

  3. You are asked to answer questions regarding both the PFS project specifically or the community as a whole.

  4. Please answer every question as. If you do not know the answer to a question, please use the “don’t know” response option, rather than skipping the question.

  5. The survey should take no more than 15-20 minutes. 


How will my answers be shared?

Participation in the survey is voluntary. Only aggregate responses will be publicly reported – never individual responses. Your name will not be used in any report about this survey, and nobody outside the Urban Institute research team will know how you answered a particular question. However, due to the nature of the project, a unique role or response could be potentially identifying. Responses will be kept private to the extent permitted by law.

.

Questions?

If you have any questions about the survey or have technical difficulties completing the survey, please contact Nicole DuBois at the Urban Institute at [email protected]



Start of Block: Background


  1. What kind of organization do you work for?

Government Agency

    • Housing

    • Health and human services

    • Criminal justice

Non-Governmental Organization

    • Health or behavioral health provider

    • Housing provider

    • Other service provider

    • Other evaluation or technical assistance organization

    • Philanthropy/Foundation

    • For-profit investor

    • Other: Please describe______________________


  1. Which of the following best describes your organization’s role in the PFS project? Select all that apply.

    • Intermediary

    • Evaluator

    • Other technical assistance

    • Financial partner

    • Direct service for target population

    • Housing partner for target population

    • Criminal justice – referral source for target population

    • Other criminal justice partner

    • Other role: Please Describe___________________________


  1. What is your title or position within your organization? 

________________________________________________________________


  1. How long have you been in this position?

_________years


  1. How long have you been involved with this PFS supportive housing project?

__________months


  1. In the past calendar year, how many meetings have you attended about the PFS supportive housing project?

    • 0 meetings

    • 1-4 meetings

    • 5-10 meetings

    • 11-20 meetings

    • More than 20 meetings


  1. What is the current phase of this PFS project?

    • Feasibility assessment

    • Transaction structuring

    • Project implementation




End of Block: Background



Start of Block: Collaboration with Partners


PLEASE NOTE

In this survey, “target population” refers chronically homeless individuals who are frequent users of jail and emergency medical services. If the PFS project has identified a more specific group, please use that group as the “target population.”


“PFS” refers to Pay for Success.


PSH” refers to Permanent Supportive Housing.

If you do not know the answer to any question, please indicate Don’t Know, rather than leaving the question blank.



8. PFS Project. To what extent would you agree with the following statements about your PFS project?


Disagree Completely

(0)

(1)

(2)

Agree Completely

(3)

Don't Know

I have a clear understanding of my organization’s roles and responsibilities within the PFS project

O

O

O

O

O

I have a clear understanding of other organizations’ roles and responsibilities within the PFS project

O

O

O

O

O

The PFS project is meeting its aims and objectives for its current phase

O

O

O

O

O

The PFS project’s work is being guided by data

O

O

O

O

O


9. PFS Organization. Would you agree with the following statements about your organization’s role in the PFS project?


Disagree Completely (0)

(1)

(2)

Agree Completely

(3)

Don't Know

My organization plays an active role in the PFS project

O

O

O

O

O

My organization has a stake in increasing supportive housing for the target population

O

O

O

O

O

Leaders in my organization are aware of the issues surrounding the target population

O

O

O

O

O

Leaders in my organization are committed to addressing the needs of the target population

O

O

O

O

O

Staff members in my organization are aware of the issues surrounding the target population

O

O

O

O

O



10. PFS Partners. Would you agree with the following statements about the PFS project partners?


Disagree Completely (0)

(1)

(2)

Agree Completely

(3)

Don't Know

Partners share a common vision

O

O

O

O

O

Partners have a common understanding of PFS, and its role in supporting PSH

O

O

O

O

O

Partners have a shared understanding that PSH is important for target population

O

O

O

O

O

Partners share understanding that PFS is a promising approach to establish and/or support PSH for target population

O

O

O

O

O

Partners are willing to make changes to achieve shared goals

O

O

O

O

O

Partners have mutual trust and respect

O

O

O

O

O

Partners work well together as a group

O

O

O

O

O

Partners make high level decisions through a collaborative process

O

O

O

O

O



PAGE BREAK



11. Community Support. Would you agree with the following statements about the community support for the PFS project?



Disagree Completely (0)

(1)

(2)

Agree Completely

(3)

Don't Know

Housing the target population is a high priority for the community

O

O

O

O

O

There are organizations in the community with expertise and experience in providing supportive housing for the target population

O

O

O

O

O

The PFS project is bringing local partners together across sectors to improve results for the target population

O

O

O

O

O





12. Community infrastructure. Would you agree with the following statements about your community?



Disagree Completely

(0)

(1)

(2)

Agree

Completely (3)

Don't Know

There is commitment to reducing barriers to housing for the target population, including accepting housing applications for individuals with criminal justice histories

The community has the data infrastructure to identify people who may need services across sectors, including the target population.

There is a process to prioritize new and turnover housing units for the target population

Supportive housing providers have staff dedicated to landlord recruitment and relations

Supportive housing providers are able to bill Medicaid for covered services

Partners are working to educate policymakers and local elected officials about the need for supportive housing for a chronically homeless jail reentry population



13. Collaboration. Would you agree with the following statements about collaboration among permanent supportive housing providers in your community over the past year?


Disagree Completely (0)

(1)

(2)

Agree Completely

(3)

Don't Know

Local supportive housing providers were able to collaborate with other agencies to promote housing stability and well-being for the target population

O

O

O

O

O

Local supportive housing providers have been working with health and behavioral health providers to facilitate access to benefits and services

O

O

O

O

O

Supportive housing providers have acquired new sources of funding for rent, operating subsidies, or supportive services for the target population

O

O

O

O

O





14. Collaboration. Over the past year, how much have the following systems in your community collaborated with each other in working with the target population?



No Collaboration (0)

(1)

(2)

Extensive Collaboration (3)

Don't Know

Law enforcement with the homeless assistance system

Courts with the homeless assistance system

Jail(s) with the homeless assistance system

Law enforcement with health / behavioral health service providers

Courts with health / behavioral health service providers

Law enforcement with health / behavioral health service providers

Homeless assistance with health / behavioral health service providers


15. Collaboration. Over the past year, has collaboration increased or decreased among organizations in your community that work with the target population?



Decreased

Stayed the Same

Increased

Don't Know

Data sharing between organizations serving the target population

Number of formal agreements or memoranda of understanding between organizations serving the target population

Frequency of meetings about effectively working with the target population

Diversity of organizations represented on the local criminal justice coordinating committee

Diversity of organizations represented on the local homelessness governing board


16. Collaboration. Over the past year, did any of the following pose a serious challenge to collaboration among partners in the PFS project?



Not a Problem (0)

(1)

(2)

Serious Problem (3)

Don't Know

Competition for resources or 'turf issues'

Conflicting priorities and visions

Lack of trust among agencies

Absence of established working relationships

Skepticism or disagreement about the Housing First approach




17. Collaboration. Over the past year, how often has your organization engaged in the following activities with other organizations serving as partners in the PFS project?



Never (0)

(1)

(2)

Frequently (3)

Don't Know

We collaborated with PFS partners to leverage resources (e.g., write grants together)

We collaborated with PFS partners to provide training or educational opportunities

We shared resources, such as materials or equipment, with PFS partners

We provided information about our programs or services to PFS partners

We met with PFS partners to share information about services, resources, or clients

We collaborated with PFS partners to provide direct services to individuals




End of Block: Collaboration with Partners



Start of Block: Data Sharing and Focus on Outcomes


18. Data utilization. Would you agree with the following statements about the use of data within the PFS project, over the past year?


Disagree Completely (0)

(1)

(2)

Agree Completely

(3)

Don't Know

PFS partners used data to identify the target population

PFS partners have used data to understand the level of housing and services needed by the target population



19. Performance data. Would you agree with the following statements about the use of evidence to manage supportive housing providers in your community over the past year?



Disagree Completely (0)

(1)

(2)

Agree Completely

(3)

Don't Know

Supportive housing providers have used performance data to identify activities needing improvement

Supportive housing providers have followed evidence-based models of service delivery (e.g., housing first, harm reduction, motivational interviewing)

Government agencies have used performance data to assess whether supportive housing programs are improving client outcomes

Government agencies have used financing to improve outcomes directly, through mechanisms such as performance-based contracting



SKIP PATTERN:


20. Does your organization directly serve the target population? ______Y/N


If no, skip to Q 24:



21. Data sharing. Over the past year, how often has your organization shared or received information about individuals in the target population?



Never (0)

(1)

(2)

Frequently (3)

Don't Know

We have shared information about individuals in the target population with other organizations that work with them

We have received information about individuals in the target population from other organizations that work with them



22. Data sharing. Over the past year, has your organization shared any of the following criminal justice information with other organizations serving the target population in your community?



Never (0)

(1)

(2)

Frequently (3)

Don't Know

Criminal history

Recent jail history

Recent released from state or federal prison

Community supervision status (e.g. probation, parole)



23. Data sharing. Over the past year, has your organization shared client information with other organizations serving the target population in the community?


Never (0)

(1)

(2)

Frequently (3)

Don't Know

Referrals

History of service by other organizations

Assessments conducted by your organization or another organization

Individual outcomes (e.g., days in housing, connection to health services, etc.)



End of Block: Data Sharing and Focus on Outcomes



Start of Block: Barriers to Service Provision for the Target Population



**** <<<< END SKIP BLOCK==================================================


24. Service challenges. Over the past year, has your community experienced any of the following as serious problems for providing services to the target population?



Not a problem (0)

(1)

(2)

Serious Problem (3)

Don't Know

Access to people in jail

Coordination of entry for homeless services

Organizational policies about data sharing

Obtaining releases to share information across organizations

Accessing reliable assessment information

Accessing other relevant data

Data systems compatibility

Other technological limitations

Limited time and resources



25. Service challenges. Over the past year, has your community experienced any of the following as serious problems for providing services to the target population??



Not a problem (0)

(1)

(2)

Serious problem (3)

Don't Know

Waiting lists for services for the target population (e.g., housing, substance abuse treatment, mental health programs)

Lack of access to housing for the target population

Lack of access to substance abuse treatment for the target population

Lack of access to mental health programs for the target population

Rigid eligibility requirements for housing for the target population

Policies excluding certain kinds of offenders from housing or services





PAGE BREAK


End of Block: Barriers to Service Provision for the Target Population



Start of Block: Implementation/Sustainability


SKIP PATTERN:


26. Is your PFS project in the implementation phase? ______Y/N


If no, skip to Thank you:


27. Sustainability. To what extent would you agree with the following statements about the sustainability of the activities currently funded by the PFS project in your community?


Disagree Completely

(0)

(1)

(2)

Agree

Completely (3)

Don't Know

Activities currently funded by the PFS project have strong champions with the ability to garner resources.

Diverse community organizations are invested in the success of the PFS project’s program model.

The activities currently funded by the PFS project are well integrated into the operations of partner organizations.

The PFS project provides strong evidence to funders, key stakeholders, and the public that the program works.

The PFS project partners estimate future resource needs and have a long-term financial plan.



End of Block: Implementation/Sustainability




Start of Block: Feedback



28. Thank you for participating in this survey! We appreciate your help in this evaluation.


END OF SURVEY


14


File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleBenefits: Annual Partnership Survey
AuthorQualtrics
File Modified0000-00-00
File Created2021-10-10

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