PTRC Metric Input FY2021

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PTRC Metric Input FY2021

PTRC Identification

Approved for use through xx/xx/xxxx OMB Control No. 0651-0068
U.S. Patent and Trademark Office; U.S. DEPARTMENT OF COMMERCE
Under the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information
unless it displays a valid OMB control number.
This metric survey is comprised of two separate pages. If you desire a hardcopy printout of your submission,
please use your browser print function to print the individual page prior to submitting that page.

* 1. Please enter the following demographic fields.
First Name of
approving submitter
(not the institution):
Last Name of
approving submitter
(not the institution):
City/Town:

-- select state --

State:

Email address of
approving submitter
(not the institution):
Phone Number:

* 2. Which of the following best describes your library type?
Academic
State Government
Public
Special

Exit

Draft of PTRC Metric Input FY2021
PTRC Metrics:

* 3. During this quarter, how many times did customers contact the PTRC for assistance?
Please indicate the manner in which the PTRC was contacted.
Number of walk-in
customers:

Number of electronic
(e-mail, social media,
web conferencing,
instant messaging,
etc.) customers:
Number of print letter
customers:
Number of phone
customers:

* 4. How many customers attended training classes/programs? A training class/program
may be any instruction where staff from the PTRC is presenting to a class, workshop, or
other event regarding PTRC services and intellectual property.
Number of training
classes/programs:
Number of people
attending training
classes/programs:

* 5. Of the training classes/programs counted above, how many were given in conjunction
with the USPTO, SBA, SBA affiliated organization, or other organization?
USPTO:
SBA or SBA affiliate:
Other organization:

* 6. What is the number of customers assisted using PTRC web pages?
Note this number should include customers that used your library’s PTRC web pages for
patent and trademark information including on-line tutorials. This number can be derived
from the number of page views on your library’s website.
Number:

* 7. Indicate the level of full-time equivalent (FTE) staffing in the library’s patent and
trademark operations. Please also include volunteers. If patent and trademark assistance
is a percentage of the representatives’ job description, please indicate a percentage using
a decimal such as 0.5 to indicate 50%.
Number:

* 8. Number of Outreach Events
Please enter the number of outreach events you took part in that promote patents and
trademarks such as school inventive project judging, marketing to businesses, special
fairs, invention conventions, and other outreach events.
Number:

* 9. Of the special outreach events counted above, how many were done in conjunction
with the PTRC and the USPTO, SBA, SBA affiliated organization, or other organization:
USPTO:
SBA or SBA affiliate:
Other organization:

10. Hosted Events
Please list the hosted events that promote patents and trademarks. (The more descriptive,
the better.)

Name of Event(s);........Estimated Attendance
For assistance with input, contact [email protected]

The information collected on this worksheet allows the USPTO to collect metrics concerning the use of the
patent and trademark services and public outreach efforts offered by the Patent and Trademark Resource
Center (PTRC) network libraries. This information is required so that the USPTO can more effectively train the
PTRC staff and can determine what types of new and different services the PTRCs can provide in the future.
This collection is authorized by 35 U.S.C. §2(a)(2). Confidentiality is not required in either the collection or
processing of this information. Gathering, preparing, and submitting this information will require an estimated 30
minutes to complete. Please direct comments on the time needed to complete this worksheet, and/or
suggestions for reducing this burden to the Chief Administrative Officer, U.S. Patent and Trademark Office, U.S.
Department of Commerce, P.O. Box 1450, Alexandria, VA 22313-1450.

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PRA Act Statement
A Federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a
person be subject to a penalty for failure to comply with an information collection subject to the
requirements of the Paperwork Reduction Act of 1995, unless the information collection has a currently
valid OMB Control Number. The OMB Control Number for this information collection is 0651-0068.
Public burden for this form is estimated to average 30 minutes per response, including the time for
reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and
completing and reviewing the information collection. Send comments regarding this burden estimate or
any other aspect of this information collection, including suggestions for reducing this burden to the Chief
Administrative Officer, United States Patent and Trademark Office, P.O. Box 1450, Alexandria, VA
22313-1450 or email [email protected].