11 Query - Experiences

11 Query - Experiences.docx

Survey of Eligible Users of the National Practitioner Databank

11 Query - Experiences

OMB: 0915-0366

Document [docx]
Download: docx | pdf

OMB Number: 0915-0366; Expiration date: XX/XX/202X


Entities Survey: Module 11

Number of questions: 20


Participants will receive this module only if they indicated in Module 8 that they query the NPDB on behalf of their organization.



Experiences with Querying the NPDB



Q 11.1. How long have your work responsibilities included querying the NPDB on behalf of your organization?


Less than 6 months

6 months to 1 year

1 year to 2 years

More than 2 year


Q 11.2. Below we describe the two methods used to query the NPDB. Which of these two methods best describes how you most frequently conduct queries from the NPDB on behalf of your organization? Select one option.


Web-based querying: NPDB’s Integrated Querying and Reporting Service (IQRS) is a web-based service for querying and reporting by registered entities and authorized agents designated on behalf of registered entities.


QRXS: As an alternative to the IQRS, the NPDB offers an XML-based machine-to-machine interface called the Querying and Reporting XML Service (QRXS), which can be used by users who store and manage practitioner data within their own information or credentialing systems or submit a large number of queries or reports to the NPDB.


Q 11.3. Overall, how satisfied are you with querying the NPDB?


Rating Scale

Very Satisfied / Satisfied / Neither Satisfied Nor Dissatisfied / Dissatisfied / Very Dissatisfied


If the response to Q 11.2 is “Web-based querying”, go to 11.4.

If the response to Q 11.2 is “QRXS”, skip to 11.5.


Q 11.4. Using the scale provided, please rate your satisfaction with the following aspects of querying the NPDB.


Rating Scale

Very Satisfied / Satisfied / Neither Satisfied Nor Dissatisfied / Dissatisfied / Very Dissatisfied


NPDB’s online instructions for querying

NPDB’s online help for querying


Q 11.5. Please rate your level of agreement with the following statements concerning querying the NPDB. (Only one answer per row.)


Rating Scale

Completely Agree / Agree / Neither Agree or Disagree / Disagree / Completely Disagree


The first time that I queried the NPDB, I found it easy to do.

I feel confident that I can teach a fellow co­worker how to query the NPDB.

I have difficulties in completing all of the tasks of querying the NPDB.

I usually have to ask for help when I query the NPDB.

I needed to learn a lot of things before I could get going with querying the NPDB.


Survey Page Break

Q 11.6. Using the scale provided, please rate your experience regarding each of the following aspects of querying the NPDB.


Rating Scale

Extremely Easy / Easy / Neutral / Difficult / Extremely Difficult / Not Applicable


Finding the Website

Logging in (DBID, user ID, and password)

Navigating the Website

Collecting All of the Required Input for the Query

Managing a Practitioner (Subject) Database

Making Payments

Other (Please Explain) __________


Q 11.7. How does your organization obtain NPDB information about health care practitioner applicants? (Select all that apply.)


One­-Time Query

Continuous Query

Applicant Provides a Copy of Self-­Query

Other (Please Explain)


If “continuous query” is NOT selected, show 11.8 and 11.9. Otherwise, skip to 11.10.


Q 11.8. What are your organization’s reasons for not using continuous query?

Textbox



Q 11.9. What can the NPDB do to facilitate the use of continuous query for your organization?

Textbox


Q 11.10. Does your organization use information from the NPDB as confirmation that applicants submitted complete and accurate information?


Yes

No

Not Applicable


Q 11.11. When do you query for practitioners already on staff? Select all that are applicable.


On a regular schedule, specify interval: every _____months

For an informal review

For a formal investigation

Never


Q 11.12. What type of query does your organization utilize for health care practitioners who are already members of staff?


One­-Time Query

Continuous Query

Both Types of Query

Neither Type of Query

Not Applicable


Survey Page Break


Q 11.13. NPDB queries require that you select the type of query (see list below). How difficult is it for you to assign the correct code from this list?


Not at all difficult / Not difficult / Neutral / Somewhat difficult / Very difficult


Reasons for Query

Employment

Credentialing

Monitoring

Licensing

COVID-19

Other


Q 11.14. While submitting your query, if you selected the “Other” category in the NPDB form for reason for query, why did you do so? (Select all that apply.)


None of the other categories captured the reason for query

Entity officials or management advised to select the “Other” option

Not applicable (I have never selected the “Other” category for type of query)


Survey Page Break


Q 11.15. Should any changes be made to the NPDB’s list of responses for type of query?


Yes, additional responses should be added (please specify) ___________

Yes, existing responses should be re-worded (please specify) __________

No changes are needed (please elaborate) ___________


Survey Page Break


Q 11.16. We are interested in learning about the average time it takes your organization to complete a one-time query. Please provide estimated time (in minutes) for the following aspects of the reporting process:

Minutes spent collecting information about the query ________

Minutes spent conducting the query on the NPDB system __________


Q 11.17. We are interested in learning about the average time it takes your organization to complete a continuous query. Please provide estimated time (in minutes) for the following aspects of the reporting process:

Minutes spent collecting information about the query ________

Minutes spent conducting the query on the NPDB system __________


Survey Page Break


Q 11.18. About how many times in the last 3 years was your query submission to the NPDB rejected due to missing information or other errors? Select a number below. If you have never experienced this, select zero.


Select a number: ___ [drop down menu of 0 to 10]


If the response is 0 (zero), skip the next question.


Q 11.19. The last time this happened, what action did you take? (Select all that apply.)


None (did not finish the query)

Inform the NPDB

Obtained the missing information or corrected the information, and re-submitted the query

Other (please explain) ____________


Survey Page Break


Q 11.20. If there is anything else about your query experience that you would like to share with us, please enter it here:

Textbox


Piping Logic:


Survey will be directed to Module 12 next.



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorMicrosoft User
File Modified0000-00-00
File Created2021-02-15

© 2024 OMB.report | Privacy Policy