33 MMPR - Experiences

33 MMPR - Experiences.docx

Survey of Eligible Users of the National Practitioner Databank

33 MMPR - Experiences

OMB: 0915-0366

Document [docx]
Download: docx | pdf

OMB Number: 0915-0366; Expiration date: XX/XX/202X


Entities Survey: Module 33

Number of questions: 27


This module will be completed by the following entities: medical malpractice insurers and participants representing any other entity (e.g., hospitals) who indicate in Module 31 (MMPR – Intro) that they report malpractice payments to the NPDB.


Experiences of Reporting Medical Malpractice Payments to the NPDB



Q 33.1. How long have your work responsibilities included reporting malpractice payments to the NPDB?


Less than 1 year

1 to 3 years

3 to 5 years

More than 5 years


Survey Page Break


Q 33.2. Please select one of the following options that applies to you:


My work responsibilities used to include reporting malpractice payments to the NPDB but no longer do.

My current work responsibilities include reporting malpractice payments to the NPDB.


Survey Page Break


Q 33.3. Below we describe the two methods used for reporting to the NPDB. Which of these two methods best describes how you most frequently report medical malpractice payments to the NPDB? Select one option.


Web-based reporting: NPDB’s Integrated Querying and Reporting Service (IQRS) is a web-based service for querying and reporting by registered entities and authorized agents designated on behalf of registered entities.


QRXS: As an alternative to the IQRS, the NPDB offers an XML-based machine-to-machine interface called the Querying and Reporting XML Service (QRXS), which can be used by users who store and manage practitioner data within their own information or credentialing systems or submit a large number of queries or reports to the NPDB.


Q 33.4. Overall, how satisfied are you with your experience of reporting medical malpractice payments to the NPDB?


Rating Scale

Very Satisfied / Satisfied / Neither Satisfied Nor Dissatisfied / Dissatisfied / Very Dissatisfied


If the response to Q 33.2 is “Web-based reporting”, go to Q 33.4.

If the response to Q 33.2 is “QRXS”, skip to Q 33.5.


Q 33.5. Using the scale provided, please rate your satisfaction with the NPDB’s online instructions for using the web-based reporting of medical malpractice payments.


Rating Scale

Very Satisfied / Satisfied / Neither Satisfied Nor Dissatisfied / Dissatisfied / Very Dissatisfied


Survey Page Break


Q 33.6. Please rate your level of agreement with the following statements concerning reporting malpractice payments to the NPDB. (Only one answer per row.)


Rating Scale

Completely Agree / Agree / Neither Agree or Disagree / Disagree / Completely Disagree


The first time that I reported to the NPDB, I found it easy to do.

I feel confident that I can teach a fellow co­worker how to report to the NPDB.

I have difficulties in completing all of the tasks of reporting to the NPDB.

I usually have to ask for help when I report to the NPDB.

I needed to learn a lot of things before I could get going with reporting to the NPDB.


Survey Page Break


Q 33.7. Using the scale provided, please rate your experience regarding each of the following aspects of reporting malpractice payments to the NPDB.


Rating Scale

Extremely Easy / Easy / Neutral / Difficult / Extremely Difficult / Not Applicable


Finding the Website

Logging in (DBID, user ID, and password)

Navigating the Website

Collecting All of the Required Input

Selecting the Right Options from the Dropdown Menu

Knowing What to Report

Providing a Description (e.g., for the Allegation or Payment field)

Other (Please Explain) __________


Survey Page Break


Q 33.8. From the date a malpractice payment was made to the date a Medical Malpractice Payment Report is filed, how much time usually elapses before you file a report to the NPDB?


30 days of fewer

31 to 60 days

61 to 120 days

More than 120 days


If the response is “less than 30 days,” skip to Q 33.9.


Q 33.9. Explain the reason for your choice about the time elapsed from when a medical malpractice payment is made to the date you file a report to the NPDB.

Textbox


Survey Page Break


Q 33.10. We are interested in learning about the time it takes your organization to complete a typical Medical Malpractice Payment Report. Please provide estimated time (in minutes) for the following aspects of the reporting process:

Minutes spent collecting information about the report ________

Minutes spent filing the report to the NPDB __________


Q 33.11. The NPDB malpractice payment report requires users to select one of several responses for the General Nature of Allegations that led to the medical malpractice payment. How difficult is it for you to assign one of the responses below for your reports?


Rating Scale

Very easy / easy / neutral / difficult / very difficult


General Nature of Allegations

Diagnosis Related

Anesthesia Related

Surgery Related

Medication Related

IV and Blood Products Related

Obstetrics Related

Treated Related

Monitoring Related

Equipment/Products Related

Behavioral Health Related

Other Miscellaneous


Q 33.12. While filing your report, if you selected the “Other Miscellaneous” category in your response for the General Nature of Allegations that led to the medical malpractice payment, what were your reasons for doing so? (Select all that apply.)


None of the categories captured the allegations for that report.

Entity officials or management advised to select the “Other Miscellaneous” option.

Legal counsel advised to select the “Other Miscellaneous” option.

It was too hard to find the right code.

NPDB system prompted to pick “Other Miscellaneous.

Not applicable (I have never selected the “Other Miscellaneous” category for general nature of allegations.)


Q 33.13. Should any changes be made to the list of General Nature of Allegations for medical malpractice payments?

Yes, additional responses should be added (please specify) ___________

Yes, existing responses should be changed (please specify) __________

No changes are needed (please elaborate) ___________


Survey Page Break


Q 33.14. The NPDB malpractice payment report requires at least one, and up to two, responses from a large list of Specific Allegations that led to the malpractice payment (e.g., “Failure to Use Aseptic Technique” or “Medication Administered by Wrong Route”). How difficult is it for you to assign these responses for your reports?


Rating Scale

Very easy / easy / neutral / difficult / very difficult


Q 33.15. While filing your report, if you selected the “Other” category in the NPDB form for your response for Specific Allegations that led to the malpractice payment, what were your reasons for doing so? (Select all that apply.)


None of the categories captured the allegations for that report.

Entity officials or management advised to select the “Other” option.

Legal counsel advised to select the “Other” option.

It was too hard to find the right code.

NPDB system prompted to pick “Other.”

Not applicable (I have never selected the “Other” category for specific allegations.)


Q 33.16. Should any changes be made to the list of Specific Allegations for malpractice payments?

Yes, additional responses should be added (please specify) ___________

Yes, existing responses should be changed (please specify) __________

No changes are needed (please elaborate) ___________


Q 33.17. Would you prefer to be able to specify more than two specific allegations in a report, or are two allegations sufficient?


Yes, prefer to specify more than two

No, two allegations are sufficient


Q 33.18. The NPDB malpractice payment report requires reporters to specify one of many outcome responses (listed below) to describe the severity of the patients’ injury resulting from the incident that led to the malpractice payment. How difficult is it for you to assign these responses for your reports?


Rating Scale

Very easy / easy / neutral / difficult / very difficult


Outcome Responses

Emotional Injury Only

Insignificant Injury

Minor Temporary Injury

Major Temporary Injury

Minor Permanent Injury

Significant Permanent Injury

Major Permanent Injury

Grave Permanent Injury, such as quadriplegic or brain damage, requiring lifelong dependent care

Death

Cannot be deterred from available records


Q 33.19. Should any changes be made to the list of Outcome Responses for malpractice payments?

Yes, additional responses should be added (please specify) ___________

Yes, existing responses should be re-worded (please specify) __________

No changes are needed (please elaborate) ___________


Q 33.20. If you have any other comments about the information reported to the NPDB for malpractice payments, please provide them here:

Text box


Survey Page Break


Q 33.21. NPDB reports contain one or more text fields for reporters to further describe the nature of the allegations. How often do each of the following occur with respect to the information you provide in these text fields for Malpractice Payment Reports?


Rating scale for each item below:
Never / Rarely / Sometimes / Often / Always


Content is drafted by legal counsel

Content is drafted or reviewed by entity officials or management

Content is reviewed by legal counsel

Content is reviewed by the subject of the report prior to filing

Content is negotiated with the respect to the report


Survey Page Break


Q 33.22. In your organization, who is named in medical malpractice cases?


Health Care Practitioner

Health Care Organization

Both

Other (Please Explain) ________


Q 33.23. Medical malpractice payments can be made due to many reasons, such as, judgment, settlement, and other reasons. Which of these reasons apply to the reports you have filed? (Select all that apply.)


Payment After Judgment

Payment as a Results of a “High-Low” Agreement After Judgment

Payment After Settlement

Payment Before Settlement

Communication and Resolution/Disclosure and Offer/Apology Law

Other (Please Explain): _____


Survey Page Break


Q 33.24. About how many times in the last 3 years was your report submission to the NPDB rejected due to missing information? Select a number below. If you have never experienced this, select zero.


Select a number: ___ [drop down menu of 0 to 10]


If the response is 0 (zero), skip the next question.


Q 33.25. The last time this happened, what action did you take? (Select all that apply.)


None (did not finish the report)

Inform the NPDB

Obtained the missing information and re-submitted the report

Completed the missing information with the “dummy” data option provided by the NPDB

Other (please explain) ____________



Survey Page Break


Q 33.26. When submitting a malpractice payment report to the NPDB, does your organization use the NPDB’s report forwarding service in order to send an electronic report to the appropriate state authority?


Yes

No

Not Applicable

Other (Please Explain) ________


If “yes,” show the next question. Otherwise, end this module and go to Module 19.


Q 33.27. How would you rate your level of satisfaction with the NPDB’s report forwarding service for medical malpractice payments?


Very Satisfied

Satisfied

Neither Satisfied Nor Dissatisfied

Dissatisfied

Very Dissatisfied



Piping Logic:


Survey will be directed to Module 19 (Report Information).



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorMicrosoft User
File Modified0000-00-00
File Created2021-04-12

© 2024 OMB.report | Privacy Policy