Form 1 NLM Website Survey Instrument

OMB Control Number: 0925-0648
Expiration Date: 03/31/2018
Public reporting burden for this collection of information is estimated to average 2 minutes per response,
including the time for reviewing instructions, searching existing data sources, gathering and maintaining
the data needed, and completing and reviewing the collection of information. An agency may not conduct
or sponsor, and a person is not required to respond to, a collection of information unless it displays a
current valid OMB control number. Send comments regarding this burden estimate or any other aspect of
this collection of information, including suggestions for reducing this burden, to NIH, Project Clearance
Branch, 6705 Rockledge Drive, MSC 7974, Bethesda, MD 20892-7974, ATTN: PRA (0925-0648). Do
not return the completed form to this address.
1. Did you find what you were looking for? [multiple choice]
a. Yes
b. No
c. Partially
2. What specific information were you looking for? [open ended]
3. What is your primary reason for visiting our site today? [multiple choice]
a. Find biomedical literature or research on a topic from PubMed, LocatorPlus/NLM
Catalog, etc.
b. Find patient-oriented health information, such as information for diseases or conditions
c. Find information about the history of medicine, historical exhibitions, images, posters,
other historical materials, or historical or fictional characters
d. Find appropriate Medical Subject Heading (MeSH) terms or MeSH information
e. Find information specifically about drugs
f. Find information about clinical trials
g. Take a tutorial to learn about an NLM product or service
h. Research ways to build new medical information systems, apps, or platforms, or new
supports for inquiry/data science, through RxNorm, UMLS, VSAC, etc.
i. Find information to help you teach others to use NLM resources
j. Find information about policies to aid access to research, data reuse, personalized
medicine, maintaining privacy rules, etc.
k. Seek assistance with publishing biomedical literature, ask us to correct literature we have
indexed, or ask us to index a biomedical journal
l. Request a copy of an article or other biomedical literature
m. Find information about running a health informatics grant
n. Find or learn to find biomedical literature from PubMed, LocatorPlus/NLM Catalog, etc.
o. Other, please specify: [text field]
4. How frequently do you visit this site? [multiple choice]
a. First time
b. Daily or more than once per day
c. About once a week
d. About once a month
e. Every 6 months or less
5. Is this site easy to navigate? [multiple choice]
a. Yes
b. No

6. How can we improve [this website / these search results / this page]? [open ended question]
7. How would you describe your navigation experience on this site today? (select all that apply)
a. Links often did not take me where I expected
b. Too many links / navigational options to choose from
c. Had technical difficulties
d. Links / labels were difficult to understand
e. Had a navigation difficulty not listed above
f. I had no difficulty navigating / browsing this site
g. Other: [text field]
8. Was this page helpful? [multiple choice]
a. Yes
b. No
9. How helpful was [this page / this website / these search results]? [rating scale]
10. How likely are you to return to this site? [rating scale]
11. Can you easily find our products and services? [multiple choice]
a. Yes
b. No
12. What is your overall satisfaction with this site? [rating scale]
13. How well does this site meet your expectations? [rating scale]
14. How likely is it that you would recommend our site to a friend, family member, or colleague?
[rating scale]
15. What is your role? [open ended]
16. Your today’s website visit driven by a work or personal need? [multiple choice]
a. Work (i.e. work-related research, find grant information)
b. Personal (i.e. school assignment, finding health information for myself/family/friend)
c. Other: [text field]