Form 1 MedlinePlus Survey Instrument

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)

NLM MedlinePlus Survey Instrument

2019 NLM MedlinePlus Awareness Survey

OMB: 0925-0648

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OMB Control Number: 0925-0648.
Expiration Date: May 31, 2021
Public reporting burden for this collection of information is estimated to average 4 minutes per response, including the time for
reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the
collection of information. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information
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collection of information, including suggestions for reducing this burden, to: NIH, Project Clearance Branch, 6705 Rockledge Drive,
MSC 7974, Bethesda, MD 20892-7974, ATTN: PRA (0925-0648). Do not return the completed form to this address.

English

Respondent Characteristics
For whom are you seeking information today?
Myself
A family member or friend
No one in particular; I'm just curious

What is your highest level of education completed?
Less than high school
High school/GED
Some college
2 year degree
4 year degree
Master's degree (MPA, MBA, MPH, etc.)
Doctorate
Professional certificate or other degree

What information were you looking for on MedlinePlus today? (Choose all that
apply.)
A drug or supplement
A medical test or procedure
A particular disease or health condition
General health and wellness
A heart-healthy recipe
Other (please specify)

Medline Plus Attributes
The publisher of MedlinePlus, the National Library of Medicine (NLM), is the
world's largest biomedical library and part of the U.S. National Institutes of
Health (NIH).
How aware were you that MedlinePlus is a product of NLM?
Very unaware
Somewhat unaware
Neither aware nor unaware
Somewhat aware
Very aware

How important is it to you that MedlinePlus is from NLM?
Not at all important
Slightly important
Moderately important

Very important
Extremely important

Using the scale below, how aware were you that MedlinePlus is a product of
NIH?
Very unaware
Somewhat unaware
Neither aware nor unaware
Somewhat aware
Very aware

How important is it to you that MedlinePlus is from NIH?
Not at all important
Slightly important
Moderately important
Very important
Extremely important

Why did you choose MedlinePlus today?
It's my preferred source for health information.
It was a top result in the search engine I used.
It was recommended to me by someone I know.
When I saw the page in my search results, it looked like it would answer my question.

How understandable was the information on this website?
Not at all understandable

Not very understandable
Somewhat understandable
Understandable
Very understandable

What do you value the most about MedlinePlus? (Please choose up to three.)
Easy to read and understand
Information available in Spanish
Anonymous; no personal information is required
Information selected by librarians
Immediate answers to my questions
Wide range of topics
Free of charge to use
No sign-in or registration required
Reputation of NIH
Displays no commercial advertising
Other (please specify)

NLM has other resources to help people looking for health information. How
familiar are you with the following resources?
Not familiar
at all
DailyMed.gov
(information about
medications)

Genetics Home
Reference

Slightly
familiar

Moderately
familiar

Very
familiar

Extremely
familiar

Reference
(information about
genetic disorders)

Not familiar
at all

Slightly
familiar

Moderately
familiar

Very
familiar

Extremely
familiar

ClinicalTrials.gov
(information about
open research
studies with people)
PubMed (citations in
medical journals)

How interested would you be in the following NLM resources?
Not
interested
at all

Slightly
interested

Moderately
interested

Very
interested

Extremely
interested

ClinicalTrials.gov
(information about
open research
studies with people)
Genetics Home
Reference
(information about
genetic disorders)
DailyMed.gov
(information about
medications)
PubMed (citations
in medical journals)

Information Preferences
When you are looking at health information online, which of these formats is
helpful to you? (Check all that apply.)
Videos
Illustrations or photographs
Text (for example, fact sheets or patient handouts)

Infographics (pictures that include text and data)
Other (please specify)

In addition to MedlinePlus, do you use other online sources of health
information?
Yes
No

What other online sources do you use to get health information? Please choose
all that apply.
Online medical journals (for example, New England Journal of Medicine, Lancet)
News websites (for example, CNN, YahooNews, New York Times)
Hospitals and health system websites (for example, Mayo Clinic, Cleveland Clinic,
Kaiser Permanente)
Commercial health and medical websites (for example, WebMD, EverydayHealth)
Professional societies and nonprofit organization websites (for example, American
Medical Association, American Cancer Society)
Social media websites (for example, Facebook, Twitter, YouTube)
Professional medical databases (for example, Medscape, UpToDate)
Electronic medical record through my doctor's office or hospital
Government websites (for example, Food and Drug Administration, Centers for
Disease Control and Prevention)
Other (please specify)
Search engine (for example, Google, Yahoo, Bing)

Why do you use multiple online sources of health information? Please choose
all that apply.

I use multiple sources to confirm or verify the information I find.
I trust some sources more than others.
Different websites disagree or present conflicting information.
No single website has all the information I need.
Other, please specify:


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