Form 1 FY2020 LRP Webinar Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)

FY2020 LRP Webinar Survey - Survey Screenshots

The NIH Extramural Loan Repayment Programs: Online Customer Service Survey About the Application Technical Assistance Webinar (OD)

OMB: 0925-0648

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FY2020 NIH Loan Repayment Programs Customer Service Survey:
Application Technical Assistance Webinar in September, 2019

* 1. Public reporting burden for this collection of information is estimated to be 4 minutes, including the time
for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and
completing and reviewing the collection of information. An agency may not conduct or sponsor, and a
person is not required to respond to, a collection of information unless it displays a valid OMB control
number. Send comments regarding this burden estimate or any other aspect of this collection of
information, including suggestions for reducing this burden, to: NIH, Project Clearance Branch, 6705
Rockledge Drive, MSC 7974, Bethesda, MD 20892-7974, ATTN: PRA (0925-0648). Do not return the
completed form to this address.
OMB# 0925-0648 Expiration Date: 05/2021
This survey is voluntary and asks for opinions only about the NIH Loan Repayment Programs Application
Technical Assistance Webinar. Please check "yes" below to continue or close your browser if you do not
want to participate in this survey.
Yes

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FY2020 NIH Loan Repayment Programs Customer Service Survey:
Application Technical Assistance Webinar in September, 2019

* 2. Please choose the category that best describes you.
I am a first time LRP applicant (and never received an award)
I applied to the LRP before but never received an award
I received at least one LRP award in the past five years
Other (please specify)

* 3. In what state is your research institution located?

4. How did you hear about the webinar? (Select all that apply.)
Mentor
Colleague
Past LRP awardee
My research institution
Social media (e.g. Twitter or Facebook)
LRP mailing list
NIH mailing list
Other (please specify)

5. What were you expecting to get from this webinar?

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FY2020 NIH Loan Repayment Programs Customer Service Survey:
Application Technical Assistance Webinar in September, 2019

6. What did you think about the length of the webinar?
Too short
Just right
Too long
Please feel free to provide details to your answer.

7. What did you think about the pace of the webinar?
Too slow
Just right
Too fast
Please feel free to provide details to your answer.

8. What did you think about topic detail covered in the webinar?
Not enough
Just right
Too much
Please feel free to provide details to your answer.

9. How easy was it to understand the information presented in the webinar?
Not easy
Moderately easy
Extremely easy
Please feel free to provide details to your answer.

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FY2020 NIH Loan Repayment Programs Customer Service Survey:
Application Technical Assistance Webinar in September, 2019

10. What did you think about the organization of information presented in the webinar?
Not well organized
Moderately well organized
Extremely well organized
Please feel free to provide details to your answer.

11. Overall, was the webinar a good use of your time?
Not really
Moderately
Extremely
Please feel free to provide details to your answer.

12. Did the information presented in the webinarmeet your expectations?
No, it did not meet my expectations
Yes, it met my expectations
Yes, it exceeded my expectations
Please feel free to provide details to your answer.

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FY2020 NIH Loan Repayment Programs Customer Service Survey:
Application Technical Assistance Webinar in September, 2019

13. What topic(s) covered in the webinar was/were a littleunclear?

14. What topic(s) covered in the webinar was/were most helpful?

15. What topic(s) would you suggest be included in thenext webinar?

16. Please let us know if you have any other suggestions forimproving the webinar.

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