Form CMS-10307 Disclosure Request Form

OMB Control No. 0938-1080
Expiration Date: XX/2020

FORM TO REQUEST DOCUMENTATION FROM AN EMPLOYER-SPONSORED
HEALTH PLAN OR AN INSURER CONCERNING TREATMENT LIMITATIONS

Background: This is a tool to help you request information from your employer-sponsored health
plan or your insurer regarding limitations that may affect your mental health or substance use
disorder benefits. You can use this form to request general information about coverage
limitations or specific information about limitations that may have resulted in denial of your
benefits. Your plan is required by law to provide you this information in certain instances, and
the information will help you determine if the coverage you are receiving complies with the law.
Under a federal law called the Mental Health Parity and Addiction Equity Act, many health plans
must make sure that there is “parity” between mental health and substance use disorder benefits,
and medical and surgical benefits. This generally means that coverage limits applied to mental
health and substance use disorder benefits can’t be more restrictive than the coverage limits
applied to medical and surgical benefits. In other words, coverage limits cannot be applied to
mental health and substance use disorder benefits unless those limits are comparable to limits
applied to medical and surgical benefits. The types of limits covered by parity protections
include:
•
•

Financial requirements – such as deductibles, copayments, coinsurance, out-of-pocket
limits;
Treatment limits– such as limits on the number of days or visits covered, or other limits
on the scope or duration of treatment (for example, being required to get prior
authorization).

If you, a family member, or someone you are representing obtains health coverage through a
private employer health plan, federal law requires the plan to provide certain plan documents
about your benefits, including coverage limitations on your benefits, at your request. For
example, you may want to obtain documentation as to why your health plan is requiring preauthorization for visits to a therapist before it will cover the visits. Generally, the plan must
provide the documents you request within thirty (30) calendar days of the plan’s receipt of your
request.
This form will help you request information from your plan about treatment limits. Many
common types of treatment limits are listed on this form. If the type of treatment limit being
imposed by your plan is not on the list, you may insert a description of the treatment limit you
would like more information about under “Other.”

Instructions: Complete the attached form to request general information from your plan about
coverage limitations or specific information about why your mental health or substance use
disorder benefits were denied. This information can help you appeal a claim denial. You do not
have to use this form to request information from your plan.

If you have any questions about this form and you are enrolled in a private employer health plan,
you may visit the Employee Benefits Security Administration’s (EBSA’s) Website at
www.dol.gov/ebsa for answers to common questions about your private employer health plan.
You may also contact EBSA electronically at www.askebsa.dol.gov or call toll free 1-866-4443272.
You can also use this form if you are enrolled in coverage other than through a private employer
health plan, for example if you have individual health coverage or coverage sponsored by a
public sector employer, like a city or state government. You may contact the Centers for
Medicare & Medicaid Services at [email protected] or 1-877-267-2323 ext. 6-1565 for
questions about your individual health coverage or public sector health plan.

PRA Disclosure Statement
According to the Paperwork Reduction Act of 1995, no persons are required to respond to a
collection of information unless it displays a valid OMB control number. The valid OMB
control number for this information collection is 0938-1080. The time required to complete this
information collection is estimated to average 5 minutes per response, including the time to
review instructions, search existing data resources, gather the data needed, and complete and
review the information collection. If you have comments concerning the accuracy of the time
estimate(s) or suggestions for improving this form, please write to: CMS, 7500 Security
Boulevard, Attn: PRA Reports Clearance Officer, Mail Stop C4-26-05, Baltimore, Maryland
21244-1850.

[Insert Date]

Mental Health and Substance Use Disorder Parity Disclosure Request

To: ______________________________ [Insert name of the health plan or issuer]
(If you are a provider or another representative who is authorized to request information for
the individual enrolled in the plan, complete this section.)
I am an authorized representative requesting information for the following individual enrolled in
the plan:

(Check the box to indicate whether your request is for general information or specific
information related to your claim or denial for benefits.)

General Information Request
I am requesting information on the plan’s limitations related to coverage for:
Mental health and substance use disorder benefits, generally.
The following specific condition or disorder: ____________________________.
Claim/Denial Information Request
I was notified that a claim for coverage of _________________ [Insert mental health
condition or substance use disorder] was, or may be, denied or restricted for the
following reason[s]:
(Check all that apply)
o I was advised that the treatment was not medically necessary.
o I was advised that the treatment was experimental or investigational.
o The plan requires authorization before it will cover the treatment.
o The plan is requiring me to try a treatment that is lower in cost before authorizing
the treatment that my doctor recommends.

o The plan will not authorize any more treatments based on the fact that I failed to
complete a prior course of treatment.
o The plan’s prescription drug formulary design will not cover the medication my
doctor is prescribing.
o My plan covers my mental health or substance use disorder treatment, but does
not have any reasonably accessible in-network providers for my mental health
and/or substance use disorder related treatment.
o I am not sure the methods my plan uses to calculate payment for out-of-network
services, such as its methods for determining usual, customary and reasonable
charges, complies with parity protections.
o Other: (Specify basis for denial of, limitation on, or reduction in coverage):
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________

Because my health coverage is subject to the parity protections, coverage limits cannot be
applied to mental health and substance use disorder benefits unless those limits are comparable
to limits applied to medical and surgical benefits. Therefore, for the limitations or terms of the
benefit plan specified above, within thirty (30) calendar days of the date of this request, I request
that the plan:
1. Provide the specific plan language regarding the limitation and identify all of the
medical/surgical and mental health and substance use disorder benefits to which it applies
in the relevant benefit classification;
2. Identify the factors used in the development of the limitation and the evidentiary
standards used to evaluate the factors;
3. Identify the methods and analysis used in the development of the limitation; and
4. Provide any evidence to establish that the limitation is applied no more stringently, as
written and in operation, to mental health and substance use disorder benefits than to
medical and surgical benefits.

__________________________________________________
Printed Name of Individual Enrolled in the Plan or his or her Authorized Representative

__________________________________________________
Signature of Individual Enrolled in the Plan or his or her Authorized Representative

__________________________________________________
Member Number (number assigned to the enrolled individual by the Plan)

__________________________________________________
Address

__________________________________________________
Date