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pdfDEPARTMENT OF THE TREASURY
ALCOHOL AND TOBACCO TAX AND TRADE BUREAU
PERMITS ONLINE
Customer User Guide
and Tips
This manual describes how to use Permits Online. It is not intended to describe the statutory or
regulatory requirements that TTB administers, and terminology used in Permits Online may differ
slightly from terminology appearing in the statutes and regulations. Please see TTB Statutes or
TTB Regulations for more information.
TTB P 5020.06 (05/2015)
WHAT IS PERMITS ONLINE? ................................................................................................................................ 4
SELF‐REGISTRATION ........................................................................................................................................... 4
FORGOTTEN USER NAME AND/OR PASSWORD .................................................................................................. 5
GETTING STARTED ............................................................................................................................................. 5
OWNER OFFICER INFORMATION ............................................................................................................................. 5
REQUEST ACCESS ................................................................................................................................................... 6
ALCOHOL COMMODITY APPLICATIONS - ORIGINAL APPLICATIONS ..................................................................... 6
ORIGINAL AFP ...................................................................................................................................................... 6
ORIGINAL BREWERY ............................................................................................................................................... 7
ORIGINAL DSP ...................................................................................................................................................... 7
ORIGINAL SDS TF USGOV ..................................................................................................................................... 8
ORIGINAL WHL IMP ............................................................................................................................................. 9
ORIGINAL WINERY .............................................................................................................................................. 9
TOBACCO COMMODITY APPLICATIONS ‐ ORIGINAL APPLICATIONS .................................................................... 10
APPLICATION FOR NEW MANUFACTURER OF PROCESSED TOBACCO............................................................................... 10
APPLICATION FOR NEW MANUFACTURER OF TOBACCO PRODUCTS ............................................................................... 11
APPLICATION FOR NEW TOBACCO EXPORT WAREHOUSE ............................................................................................. 11
APPLICATION FOR NEW TOBACCO IMPORTER ............................................................................................................ 11
FIREARMS AND AMMUNITION APPLICATIONS ‐ ORIGINAL APPLICATIONS ......................................................... 12
APPLICATION FOR NEW FIREARMS OR AMMUNITION TAX‐FREE REGISTRATION ............................................................... 12
CHANGES AFTER ORIGINAL QUALIFICATION ‐ ALCOHOL ..................................................................................... 12
AMENDED ‐ ALL ALCOHOL COMMODITY COMMONLY FILED ......................................................................................... 13
AMENDED AFP ................................................................................................................................................... 13
AMENDED BREWERY ............................................................................................................................................ 13
AMENDED DSP ................................................................................................................................................... 14
AMENDED SDS TF USGOV .................................................................................................................................. 14
AMENDED WHL IMP .......................................................................................................................................... 14
AMENDED WINERY .............................................................................................................................................. 14
CHANGES AFTER ORIGINAL QUALIFICATION – TOBACCO AND FIREARMS ........................................................... 15
AMENDED ‐ ALL COMMONLY FILED ......................................................................................................................... 15
AMENDED TOBACCO ............................................................................................................................................ 16
AMENDED FIREARMS ........................................................................................................................................... 16
COMPLETING AN APPLICATION FOR OWNER AND OFFICER INFORMATION (OOI) ............................................... 16
FOREIGN PLACE OF BIRTH ................................................................................................................................. 18
CREATING A COMMODITY APPLICATION ........................................................................................................... 18
BOND TABLE ..................................................................................................................................................... 20
REQUIRED ATTACHMENTS ................................................................................................................................ 21
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UPLOADING DOCUMENTS WITHIN YOUR PERMITS ONLINE APPLICATION .......................................................... 22
UPLOADING DOCUMENTS AFTER SUBMISSION OF THE APPLICATION ................................................................ 25
GENERAL HELP .................................................................................................................................................. 27
HELP BUTTONS ................................................................................................................................................. 27
NAVIGATION ..................................................................................................................................................... 28
SYSTEM TIMEOUT ............................................................................................................................................. 28
APPLICATION CONTACTS AND ADDRESSES ........................................................................................................ 28
ADDING ADDITIONAL APPLICATION CONTACTS ................................................................................................. 29
REQUIRED FIELDS AND NON‐APPLICABLE FIELDS ............................................................................................... 29
TRACKING NUMBERS ........................................................................................................................................ 30
SAVE AND RESUME LATER ................................................................................................................................. 32
COMMUNICATION FROM TTB ........................................................................................................................... 33
COLLECTIONS .................................................................................................................................................... 34
VIEWING YOUR APPLICATION DATA AND ATTACHMENTS .................................................................................. 35
RECREATING APPLICATION DATA ON CERTAIN TTB FORMS................................................................................ 36
RESUBMITTING AN ABANDONED OR WITHDRAWN APPLICATION ..................................................................... 36
SPECIAL CIRCUMSTANCES ................................................................................................................................. 38
PERMITS ONLINE SCREEN PRINTS ...................................................................................................................... 39
AFP .................................................................................................................................................................. 39
BREWERY ........................................................................................................................................................ 54
DSP .................................................................................................................................................................. 69
OWNER OFFICER INFORMATION APPLICATION .............................................................................................. 86
SDS – DEALER .................................................................................................................................................. 94
SDS – USER .................................................................................................................................................... 104
SPIRITS FOR USE BY US GOV .......................................................................................................................... 115
TAX FREE ALCOHOL USERS ............................................................................................................................ 120
WHOLESALER/IMPORTER……………………….. .................................................................................................. 130
WINERY ......................................................................................................................................................... 139
FIREARMS OR AMMUNITION TAX FREE REGISTRATION................................................................................ 151
MANUFACTURER OF PROCESSED TOBACCO ................................................................................................. 160
MANUFACTURER OF TOBACCO PRODUCTS ................................................................................................ 170
TOBACCO EXPORT WAREHOUSE .................................................................................................................. 182
TOBACCO IMPORTER .................................................................................................................................... 192
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PERMITS ONLINE
Customer User Guide and Tips
What is PERMITS ONLINE?
PERMITS ONLINE is a secure, web‐based system that will facilitate and streamline the online
submission, routing, and internal processing of Original and Amended applications to the
Alcohol and Tobacco Tax and Trade Bureau (TTB). Users of PERMITS ONLINE receive automated
email notification of application status changes from start to finish. Applicants will find step‐by‐
step guidance within each application section and specific field‐by‐field help.
Self‐Registration
PERMITS ONLINE has a self‐registration feature which allows users to register online. Just click
on the “Register For An Account” link in the top‐right corner of the PERMITS ONLINE Home
Page. Registered users may create new applications and track the progress of submitted
applications. You will create a User Name and Password that you must use to log into the
system.
Your password must meet the following requirements:
Minimum of 8 characters
Must contain each of the following:
At least 1 upper‐case letter (A, B, C, . . .)
At least 1 number (1, 2, 3, . . .)
At least 1 special character except for ‘, “, _, =, &, @
Must not contain the following:
Your user ID
The following characters: ‘, “, _, =, &, @
Cannot start with a number or special character
Cannot be any of your previous 10 password(s)
Cannot be a password that you have used in the last 48 hours
Important! Be sure to provide a valid email address when completing the Contact information.
You will receive an email at that address which contains the information necessary to activate
your account. If you are unable to access the initial registration email, you will not be able to
complete your registration.
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Forgotten User Name and/or Password
If you forget your User Name, log in using the email address that
you used to set up your account. You will see your User Name
on the next screen.
If you forget your password, select the link, “I’ve forgotten my
password” and correctly answer the security questions.
PERMITS ONLINE will send you an email with a reset password.
Log in using the emailed password, and immediately change
your password.
GETTING STARTED
PERMITS ONLINE is designed so that the permit application is divided into two parts. In the first
part, the user provides information about themselves as the applicant and, in the second part,
the user provides information related to the business in which the applicant intends to engage.
The information about the applicant is referred to as the “Owner Officer Information”. The
information about the business is referred to as the “Commodity Application”. Both of these
parts make up the application for a permit or, in the case of beer or malt beverages, a notice.
However, the information about the user/applicant is requested to be input first so that the set
of information about the applicant can be used for multiple commodity applications.
Owner Officer Information ‐ Every person that will be listed as a stockholder holding 10% or
more, Sole Proprietor, Partner, Officer, Director, Trustee, Member and/or Managing
Member of an LLC; a limited or general partner in a partnership; or a sole proprietor must
complete this application.
TIPS: You should complete and submit your Owner Officer Information (OOI)
application(s) prior to creating and submitting your commodity application.
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After submitting the OOI, you will receive an OOI Tracking Number which you will
need to insert into the “Officer Ownership Information” table in your commodity
application.
You do NOT have to wait for the OOI application to be approved prior to
submitting your commodity application.
Click here for detailed instructions for submitting OOI applications to TTB.
Request Access ‐ Existing Data ‐ Select this option if you would like to request electronic
access to application data that exists with TTB. You must have existing authorization (via
signing authority or TTB F 5000.8, Power of Attorney) on file with TTB to be granted access.
If you do not have existing authorization DO NOT use this application. See “Adding
Application Contacts.”
Alcohol Commodity Applications - Original Applications
Original AFP ‐ Select this option if you wish to apply as an Alcohol Fuel Plant (AFP)
(Small, Medium or Large) An AFP is established with the sole purpose of producing,
processing and storing, and using or distributing distilled spirits to be used exclusively
for fuel use. [27 CFR Part 19, Subpart X]
Small AFP ‐ A small alcohol fuel plant (small plant) is a plant that produces and/or
receives not more than 10,000 proof gallons of spirits in one calendar year. [27 CFR
19.662, 19.673 and 19.674]
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Medium AFP ‐ A medium alcohol fuel plant (medium plant) is a plant which
produces and/or receives more than 10,000 but not more than 500,000 proof
gallons of spirits per calendar year. [27 CFR 19.662, 19.675]
Large AFP ‐ A large alcohol fuel plant (large plant) produces and/or receives more
than 500,000 proof gallons of spirits per calendar year. [27 CFR 19.662, 19.676 and
19.677
Science Fair or School Experimental AFP Applications – These application types are
not available through Permits Online.
Original Brewery ‐ Select this option if you wish to apply as a new:
Brewery or Brewpub‐ If you are interested in producing beer or malt beverages for
sale, operating a brewpub on brewery premises, or wish to alternate a brewery
premises with another brewery, you fall into this category. At this time we are not
accepting Sake applications or applications to engage in pilot operations via
Permits Online. [27 CFR Part 25, Subpart G]
Sake – This application is not available through Permits Online.
Pilot Brewery ‐ This application is not available through Permits Online.
Experimental Brewery ‐ This application is not available through Permits Online.
Original DSP ‐ Select this option if you wish to operate as a:
Distilled Spirits Plant ‐ Beverage ‐ A distilled spirits plant ‐ Beverage may be
established to produce, bottle, rectify, process or store beverage spirits. Examples
of beverage distilled spirits include neutral spirits or alcohol (i.e. vodka or grain
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spirits), whiskey, gin, brandy, blended applejack, rum, Tequila, cordials and liqueurs.
[27 CFR Part 19, Subpart D]
Distilled Spirits Plant ‐ Industrial ‐ A distilled spirits plant may be established to
manufacture articles, or produce, bottle or package, denature or warehouse spirits
for industrial use. These spirits are not intended for beverage use. Vinegar Plants in
which vinegar is produced by the “vaporizing process” also fall into this category for
purposes of PERMITS ONLINE. [27 CFR Part 19, Subpart W].
Distilled Spirits Plant (Beverage and Industrial) ‐ A distilled spirits plant may
conduct beverage and industrial operations from the same premises. If you wish to
produce both beverage and industrial distilled spirits, you must file an application to
conduct both types of operations.
Experimental Distilled Spirits Plants ‐ This application is not available through
Permits Online.
Volatile Fruit‐Flavored Concentrate Plants ‐ This application is not available through
Permits Online.
Original SDS TF USGOV – Select this option if you wish to establish a:
Application for New Specially Denatured Spirits ‐ DEALER – A SDS Dealer may
purchase/package and store specially denatured spirits for resale to users of
specially denatured spirits or to other dealers. [27 CFR 20.41(a)]
Application for New Specially Denatured Spirits ‐ USER – A SDS User may purchase
and/or recover specially denatured spirits to use in a process or in the manufacture
of a substance, preparation, or product. Also select this option if you plan to recover
denatured spirits from articles. [27 CFR 20.41(b)]
Application for Spirits for the Use of the US Government (for Specially Denatured
and/or Tax Free) – A United States Government Agency who plans to purchase
specially denatured spirits to use in a process or in the manufacture of a substance,
preparation or product and/or plan to use ethyl alcohol or ethanol at 190 proof or
more for non‐beverage purposes. [27 CFR Part 20, Subpart N]
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Application for New Tax Free Alcohol User ‐ A TFA may use and/or recover ethyl
alcohol or ethanol at 190 proof or more for non‐beverage purposes in scientific
research and medicinal uses by educational organizations, hospital, laboratories,
etc. Note: One cannot apply for tax‐free alcohol if manufacturing.
Original WHL IMP ‐ Application for Wholesaler and/or Importer ‐ Select this option if you
wish to operate as a:
Wholesaler (distributor) of alcohol products (purchasing products for resale at the
wholesale level), including activities as an exporter. [27 CFR 1.22]
Importer of alcohol products. [27 CFR 1.20]
Original Winery ‐Select this option if you wish to establish a:
Bonded Winery – Producing and Blending ‐ a facility in which wine will be
produced, blended, cellar treated, stored, bottled, and/or packaged. [27 CFR
24.100, 24.105 and 24.107] (Note: If you wish to establish a facility to produce
cider containing 7% or more alcohol, apply as a Bonded Winery. If you wish to
establish a facility to produce cider containing cider containing UNDER 7%
alcohol, apply as a “Cider Producer,” described below.)
Bonded Wine Cellar ‐ a facility in which wine will be cellar treated, stored,
bottle, and/or packaged, but not produced.
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Bonded Wine Cellar and Wine Blender – A facility in which wine will be cellar
treated, blended, stored, bottled and/or packaged. Production of wine by
fermentation is prohibited.[27 CFR 24.100, 24.105, and 24.107]
Taxpaid Wine Bottling House ‐ a facility in which wine on which the Federal
excise tax has been paid is bottled or packaged. [27 CFR 24.100, 24.102, and
24.105]
Cider Producer – Under 7% Alcohol Only – a Bonded Winery producing cider
containing UNDER 7% alcohol. If you may produce a cider product containing 7%
or more alcohol, apply as a Bonded Winery rather than as a Cider Producer.
Experimental Winery ‐ This application is not available through Permits Online.
Volatile Fruit‐Flavored Concentrate Plants ‐ This application is not available
through Permits Online.
Vinegar Plants (on Winery Premises) ‐ This application is not available through
Permits Online.
Tobacco Commodity Applications ‐ Original Applications
Select Original Tobacco from the drop down.
Application for New Manufacturer of Processed Tobacco – Select this option if you
want to become a Manufacturer of Processed Tobacco:
A Manufacturer of Processed Tobacco is any person who processes tobacco other
than tobacco products. [27 CFR 40.11]
Processed Tobacco is any tobacco that has undergone processing, but does not
include tobacco products. For purposes of this definition, the processing of tobacco
does not include the farming or growing of tobacco or the handling of tobacco solely
for sale, shipment, or delivery to a manufacturer of tobacco products or processed
tobacco, nor does the processing of tobacco include curing, baling, or packaging
activities. [27 CFR 40.11]
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The processing of tobacco includes, but is not limited to, stemming (that is,
removing the stem from the tobacco leaf), fermenting, threshing, cutting, or
flavoring the tobacco, or otherwise combining the tobacco with non‐tobacco
ingredients. [27 CFR 40.11]
Application for New Manufacturer of Tobacco Products – Select this option if you want to
become a Manufacturer of Tobacco Products:
A Manufacturer of Tobacco Products is any person who manufacturers cigars,
cigarettes, smokeless tobacco, pipe tobacco, or roll‐you‐own tobacco, other than: a
person who produces tobacco products solely for the person’s own personal
consumption or use, or a proprietor of a customs bonded manufacturing warehouse
with respect to the operation of such warehouse. [26 U.S.C. 5702(d)]
A Manufacturer of Tobacco Products is also any person who for commercial
purposes makes available for consumer use a machine capable of making cigarettes,
cigars, or other tobacco products. [26 U.S.C. 5702(d)]
Tobacco products include cigars, cigarettes, smokeless tobacco (snuff or chewing
tobacco), pipe tobacco, and roll‐your‐own tobacco. [26 U.S.C. 5702(c), (m)]
Application for New Tobacco Export Warehouse – Select this option if you want to
become a proprietor of an Export Warehouse:
An Export Warehouse is a bonded internal revenue warehouse for the storage of
tobacco products or cigarette papers or tubes or any processed tobacco, upon which
the internal revenue tax has not been paid, for subsequent shipment to a foreign
country, Puerto Rico, the Virgin Islands, or a possession of the United States, or for
consumption beyond the jurisdiction of the internal revenue laws of the United
States. [26 U.S.C. 5702(h)]
Application for New Tobacco Importer – Select this option if you want to become an
Importer of tobacco products or an Importer of processed tobacco:
An Importer is any person in the United States to whom non‐taxpaid tobacco
products or any processed tobacco manufactured in a foreign country, Puerto Rico,
the Virgin Islands, or a possession of the United States are shipped or consigned. [26
U.S.C. 5702(k)]
Also select this option if you currently hold a permit to import processed tobacco
only and want to begin importing tobacco products.
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Firearms and Ammunition Applications ‐ Original Applications
Select Original Firearms from the drop down.
Application for New Firearms or Ammunition Tax‐Free Registration ‐ Select this option
if you want to obtain a registration to sell or purchase firearms or ammunition tax‐free:
What the registration allows:
o Manufacturers and importers may sell firearms or ammunition tax free for
specific purposes or uses by the purchaser: [27 CFR 53.131]
(1) For use by the purchaser for further manufacture, or for resale by the
purchaser to a second purchaser for use by such second purchaser in
further manufacture,
(2) For export, or for resale by the purchaser to a second purchaser for
export,
(3) For use by the purchaser as supplies for vessels or aircraft,
(4) To a State or local government for the exclusive use of the State or
local government, and
(5) To a nonprofit educational organization for its exclusive use.
Changes After Original Qualification ‐ Alcohol
The following amendments are available for permit or notice holders who submitted an
application or notice electronically via PERMITS ONLINE or for applicants who requested to
have their paper permit or notice converted to PERMITS ONLINE.
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Click here for a description of the following Amendments:
Amended ‐ All Alcohol Commodity Commonly Filed ‐ Select this option to see general
amendments used by all alcohol commodities:
Add/Remove Power of Attorney ‐ Alcohol
Add/Remove Signing Authority ‐ Alcohol
Add/Remove Variance or Alternate Method ‐ Alcohol
Change in Business Name ‐ Alcohol
Change in Control ‐ Alcohol
Change in Mailing Address ‐ Alcohol
Change of Officer, Director, or Non‐Managing LLC Member, or Stock Holder
more than 10% ‐ Alcohol
Change in Premise Address due to USPS ‐ Alcohol
Export Certificate – Alcohol
Termination of Business ‐ Alcohol
Amended AFP ‐ Select this option to see specific amendments for Alcohol Fuel Plant
permits/registrations:
AFP Bond ‐ Superseding/Strengthening
AFP Receiving Spirits or Denatured Spirits by Transfer in Bond
Change in AFP Bonded Premises (extended, curtailed or modify)
Change in AFP Premises Location
Change in Type/Size
Amended Brewery ‐ Select this option to see specific amendments for Brewery notices and
registrations:
Add / Remove / Change Alternation of Brewery Premises
Add / Remove Brewery Alternation of Proprietor
Add / Remove Brewery Trade Name
Add / Remove Non Contiguous Extension Brewery Premises
Bond, Superseding/Strengthening/Continuation
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Change in Brewery Bonded Premises (extended, curtailed, or modify)
Change in Brewery Operations
Change in Brewery Premises Location
Amended DSP ‐ Select this option to see specific amendments for Distilled Spirits Plant
(DSP) permits/registrations:
Add / Remove Alternation of DSP Premises
Add / Remove DSP Alternation of Proprietor
Add / Remove DSP Trade Name
Add / Remove Non Contiguous Extension DSP Premises
Bond ‐ Superseding/Strengthening
Change in DSP Equipment, Construction or Use of Building
Change in DSP Operations or Production Procedures
Change in DSP Premises Location
Change in Security
DSP Receiving Spirits or Denatured Spirits by Transfer in Bond
Amended SDS TF USGOV ‐ Select this option to see specific amendments for Specially
Denatured Spirits ‐ Users & Dealers, Tax Free or US GOV permits/registrations:
Add or Remove Recovery Operations ‐ SDS User / Tax Free
Add or Remove Ship to Location ‐ SDS User / SDS Dealer / Tax Free
Add or Remove Use Location ‐ SDS User / Tax Free
Change in Premises Location ‐ SDS User / SDS Dealer / Tax Free
Change in Withdrawal Amount ‐ SDS User / SDS Dealer / Tax Free
Amended WHL IMP ‐ Select this option to see specific amendments for Wholesaler or
Importer permits/registrations:
Add / Remove Wholesaler/Importer Trade Name
Change in Wholesaler/Importer Operations
Change in Wholesaler/Importer Premises Location
Amended Winery ‐ Select this option to see specific amendments for Winery
permits/registrations:
Add / Remove / Change in Alternation of Winery Premises
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Add / Remove Non Contiguous Extension of Winery Premises
Add / Remove Winery Alternation of Proprietor
Add / Remove Winery Trade Name / DBA
Change in Winery Bonded Premises (extended, curtailed or modify)
Change in Winery Premises Location
Winery Bond ‐ Superseding/Strengthening
Changes After Original Qualification – Tobacco and Firearms
Amended ‐ All Commonly Filed ‐ Select this option to see general amendments used by
Tobacco and Firearms commodities:
Add/Remove Power of Attorney ‐ Tobacco and Firearms
Add/Remove Signing Authority ‐ Tobacco
Add/Remove Variance or Alternate Method ‐ Tobacco
Change in Business Name ‐ Tobacco and Firearms
Change in Control ‐ Tobacco and Firearms
Change in Mailing Address ‐ Tobacco and Firearms
Change of Officer, Director, or Non‐Managing LLC Member, or Stock Holder
more than 10% ‐ Tobacco and Firearms
Change in Premise Address due to USPS ‐ Tobacco and Firearms
Termination of Business ‐ Tobacco and Firearms
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Amended Tobacco ‐ Select this option to see specific amendments for Tobacco permits:
Add / Remove Tobacco Operating / Trade Name
Add Importer of Processed Tobacco
Change in Tobacco Premise Location
Change to bonded area (extend, curtail, or modify) for Manufacture of Tobacco
Products or Export Warehouse Proprietor
Tobacco Bond ‐ Superseding / Strengthening for Manufacture of Tobacco
Products or Export Warehouse Proprietor
Amended Firearms ‐ Select this option to see specific amendments for Firearms
registrations:
Change in Firearms Premise Location
Completing an Application for Owner and Officer Information (OOI)
Log in and Select ”Create a New Application” from your home window
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Select the checkbox indicating that you have read and accepted the terms of the penalties of
perjury statement, and select the “Continue Application” button.
Select “Owner Officer Information”
from the dropdown menu, and
select the “Continue Application”
button. Complete the entire application.
PERMITS ONLINE will generate a unique OOI Tracking Number for each Owner Officer
Information (OOI) application submitted. You will need these OOI Tracking Numbers as you
continue through the permit application process. For applicants who are familiar with TTB
forms, the Owner Officer Information is a combination of certain questions on Form 5000.9,
Personnel Questionnaire and questions found on other TTB forms.
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Foreign Place of Birth
If you are completing an Application for OOI and were born in another country, please enter
both the city and country of your birth in the “Place of Birth City” field and then choose “FR”
(for “foreign”) in the “Place of Birth State” field.
Creating a Commodity Application
Log in and Select “Create a New Application” from your home window
Select the checkbox indicating
that you have read and accepted
the terms of the penalties of
perjury statement, and select
the “Continue Application” button.
Select appropriate application type
(such as: “Original Winery”, “Original DSP” etc.)
from the dropdown menu, and select
the “Continue Application” button.
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Continue through the application completing information and tables as needed. The
“Officer/Ownership Information” and “Bond” table are discussed below. Officer/Ownership
Information (OOI) Table
The OOI Table is completed
in the Application
Information step of your
commodity application.
Complete all required
information. Be sure to
select “Electronically via
PERMITS ONLINE” from the
“How is Officer/Owner Info
Submitted” dropdown
menu. Enter the OOI
tracking number previously
provided in the
“Officer/Owner Info
Tracking No.” text box.
To add additional Officers/Owners, select “Add a Row.”
If you have more than one person to add, select
the number of rows you need added. A row must
be added for every stockholder, Sole Proprietor,
Partner, Officer, Director, Trustee, Member and/or
Managing Member as well as for any Company or
Trust holding ownership in the Company. Failure to
provide ownership information will delay your
application. Note: If a row has been added for a
Company or Trust, an OOI application is not required,
therefore, select “Not applicable” from the dropdown
sections for “How is Your Owner/Officer Info submitted”.
Be prepared to identify whether or not the ‘person’ is a Company, Individual or a Trust; provide
their full name (no abbreviation); their primary title and additional titles with the applicant
business; duties they will perform for the applicant business; percentage of voting stock or
interest; the amount invested in the applicant business, if any; the source of those funds (name,
city and state of their financial institution); and the method used to submit the source of funds
documentation.
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Bond Table
If your bond coverage is provided by a surety company, you will need to have your executed
bond in hand to complete this table. If your bond will be a collateral/cash bond, you will be
asked to provide your checking/savings account information, as all cash bonds must now be
paid electronically.
Complete the applicable fields.
If you are providing a cash bond,
this cash bond window will appear
after you have reviewed your
application.
If the information is correct, select “Continue Application.”
You will receive the following:
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Select “Submit Payment,” only once.
You will be redirected to Pay.gov to submit
your payment information. The following
message may appear while you are being
redirected.
Enter your banking information. You must provide the information for your cash bond in order to
complete the submission of your PERMITS ONLINE application.
Click “Continue.”
Read the “Authorization and Disclosure”
statement and then check the box to agree
to the statement. Select “Submit.” You
will receive notification your application has
been submitted.
Required Attachments
For each Original Application, the documents that are required to be submitted as part of your
application depend on of the type of the application (Winery, Wholesaler/Importer, etc) and
the type of business entity (Corporation, LLC, Sole Proprietorship, Partnership).
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The documents also depend on your proposed operations. Based on answers you provide
within your application, the system will auto‐populate a line item in the “Statements and
Documents” section for each of the “Required Attachments” for your application type. You will
need to select the method of submission from a dropdown list for each of these documents
(“Uploaded” OR “On File and Previously Approved by TTB”). This selection does not upload the
documents.
TTB may consider an application incomplete and abandoned if these required attachments are
not received within 15 days of submitting your application. To prevent this action, ensure all
“Required Attachments” listed in the “Statements and Documents” section of your application
are uploaded in a timely manner. Click here for a detailed description of each Document Type.
Uploading Documents Within Your Permits Online Application
You may upload documents during and after submission. You must have the plug‐in for Microsoft
Silverlight to upload documents. The plug‐in is free.
To upload a document, from within PERMITS ONLINE from Attachment.
Click “Browse.”
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Click “Select Files” and navigate to the files
you wish to upload. You may select multiple files.
Click “Open.” The selected files will appear in the
“File Upload” window. You may add additional
files or clear the list. Select “Finish.”
You must select the file “Type” and
provide a description for each uploaded
file.
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You must select “Save” before selecting “Continue Application.” If you fail to select “Save,” your
documents will not upload.
If the upload is successful, the uploaded files will appear in the “Attachment List.”
Should you need to upload additional documents, select “Browse” and repeat the steps above. If you
have completed uploading all required documents, select “Continue Application.”
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Uploading Documents After Submission of the Application
Sign in to your PERMITS ONLINE account. Select “Search Your Applications.” Select the
appropriate application. Click the arrow before “Supporting Documents and Attachments.”
Click “Browse.”
Click “Select Files” and navigate to the files
you wish to upload. You may select multiple
files. Click “Open.” The selected files will
appear in the “File Upload” window.
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You may add additional
files or clear the list.
Select “Finish.”
You must select the file “Type” and provide a description for each uploaded file.
You must select “Save” before selecting “Continue Application.” If you fail to select “Save,”
your documents will not upload.
If the upload is successful, the uploaded files will appear in the “Attachment List.”
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Should you need to upload additional documents, select “Browse” and repeat the steps above.
If you have completed uploading all required documents, select “Continue Application.”
An “Application Summary” document will generate and attach for each application submitted.
If you submit an application for a commodity and an OOI application, you will see two
Application Summary documents. [Note: Although appearing as two “applications” these are
two parts of the application for a permit or notice.]
General Help
At the top of every page in the application information section, there is general guidance that
explains the reason for the requested information and provide guidance on completing the
associated fields.
Help Buttons
Throughout each application, there are numerous Help buttons represented by a question
mark inside a circle. Select these buttons for field‐specific instructions and guidance. This
help can assist you in avoiding routine mistakes. Submitting an accurate and complete
application helps us process your application in the most efficient and timely manner.
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Navigation
Should you need to correct something on a previous page, you may use the back button or
click on the tab needing to be corrected. Select “Leave this Page” from the pop‐up window.
You will also have the opportunity to make corrections from the review screen prior to
submission.
System Timeout
There is a two (2) hour timeout whether active or inactive. PERMITS ONLINE does not
automatically save your work, so you will lose any information you have not saved should the
system timeout. We suggest you use the system’s “Save and Resume Later” feature often. If
there are required fields on the page you are trying to save, you may enter a single character in
the required field(s) to allow you to save. When you resume the application please be sure
you complete the fields in which you placed a single character.
Application Contacts and Addresses
Within various PERMITS ONLINE applications, there are five different types of Application
Contacts, which identify addresses and primary contact persons associated with each
application.
Officer‐Owner – This contact refers to an owner or officer of an applicant company. This
contact information is provided in the “Application for Owner Officer Information. “
Application Contact ‐ This contact is the primary person with whom TTB will discuss
application information and who will receive email notifications from TTB about the
submitted application. This may be a consultant or an owner, officer, or other employee
representing the applicant company. We recommend at least one Owner or Officer be
added as an Application Contact. See “Adding Additional Application Contacts.”
Business Headquarters ‐ This contact includes information about the primary person
within the applicant company with whom TTB will, if necessary, conduct a phone interview
about the proposed operations. This person must have signing authority on behalf of the
applicant business, and cannot be a consultant.
In this section, you will also provide the applicant’s official company name and Employer
Identification Number. If the applicant is an organization, enter its name exactly as it
appears on the organizational documents registered with the State, including punctuation
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and any abbreviations. If a sole proprietorship, enter the name as you would like it to
appear on your approved documents. If a partnership (with organizational documents),
enter all partners’ names as you would like them to appear on your approved documents.
Mailing Address – This contact includes information about the address where you would
like to receive mail from TTB.
Premises Address – This contact includes information about the address where the
proposed operations will take place.
In many cases, these contacts and addresses will be the same, and the option for auto‐fill is
available in some instances. The auto‐fill option uses the information from your PERMITS
ONLINE user registration.
Adding Additional Application Contacts
Additional Application Contacts may be added AFTER an application has been submitted.
Application Contacts must have signing authority listed in the approved application. If the
individual you wish to add has signing authority, follow the steps below to link them to the
approved application. If the individual does not have signing authority, you must file an
amendment to add the individual as Power of Attorney. After TTB approval, the individual will
need to Register with PERMITS ONLINE and create a new application entitled Request Access –
Existing Data. Please follow the steps below to complete this application.
Log into PERMITS ONLINE Click on the “Create A New Application” link
Select “Request Access – Existing Data”
Enter the information for the new Application Contact
Identify the Application Tracking Number, Permit / Registry Number, or EIN of the
application(s)/record(s) to which you wish to be linked.
Check the box for the Penalties of Perjury statement
Review and Submit
Required Fields and Non‐Applicable Fields
Within each application, there are required fields which you must complete. These required
fields are marked with a red asterisk *. Certain fields can become “required” based on your
answers to previous questions. Likewise, certain questions will become unavailable, or “grayed
out” based on your answers to previous questions.
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Be sure to read the general help for each application information section, as some sections may
not be required based on your proposed operations. This is especially true of the “Application
Tables” page of the Application for OOI.
Tracking Numbers
PERMITS ONLINE generates several types of tracking numbers.
If you begin an application and save it prior to submission, you will receive a Temporary
Tracking Number. You may reopen the application, and complete and submit it at a later time.
An example of a Temporary Tracking Number is 2010‐TMP‐003245. If you have been assigned
a TMP number, your application has not been submitted.
Once an application has been submitted, you will receive an email providing you with an Initial
Tracking Number. If you previously received a Temporary Tracking Number by saving an
incomplete application, that number is no longer valid once the application is submitted. An
example of an Initial Tracking Number is IW‐2010‐00165.
The IW in the Initial Tracking Number stands for Importer/Wholesaler. In this example, a
customer completed a New Importer/Wholesaler (IW) application, and could have applied for
approval to become an importer, a wholesaler, or both.
For original applications, you may receive a second email providing you with one or more new
Application Tracking Numbers after TTB initially reviews the application and accepts it as
complete enough for further processing. If you received a second email containing an
Application Tracking Number, it replaces the Initial Tracking Number and the Initial Tracking
Number is no longer needed.
For an Application for OOI, as well as for most Amendments, the Initial Tracking Number you
receive is also your Application Tracking Number.
You may check the status of your application 7 days a week, 24 hours a day using these tracking
numbers.
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Samples of Tracking Numbers
OOI‐2011‐00000
Owner or Officer
Information Application
Tracking Number
(Is associated with the
related commodity
application)
2010‐TMP‐003245
Temporary Application
Tracking Number
(Is replaced by the
commodity application
after it is submitted)
IW‐2011‐00000
Importer/Wholesaler
Application Tracking
Number (assigned at
submission)
2011‐IMP‐00000‐O
2011‐WHL‐00000‐O
Importer Application
Tracking Number
(assigned upon approval)
Wholesaler Application
Tracking Number(assigned
upon approval)
TF‐2011‐00000
Tax‐free Alcohol User
Application Tracking
Number (assigned at
submission)
2011‐TFA‐00000‐O
Tax‐free Alcohol User
Original Application
Tracking Number
(assigned when assigned
to specialist for
processing)
SU‐2010‐00165
2010‐SDSU‐00248‐O
Specially Denatured Spirits
User Application Tracking
Number (assigned at
submission)
Specially Denatured
Spirits User Original
Application Tracking
Number(assigned when
assigned to specialist for
processing)
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SD‐2010‐00165
2010‐SDSD‐00248‐O
Specially Denatured Spirits
Dealer Application Tracking
Number (assigned at
submission)
Specially Denatured
Spirits Dealer Original
Application Tracking
Number(assigned when
assigned to specialist for
processing)
US‐2010‐00165
2010‐USTFA‐00248‐O
2010‐USSDS‐00248‐O
United States Government
Application Tracking
Number (assigned at
submission)
United States
Government Tax‐free
Alcohol User Original
Application Tracking
Number(assigned when
assigned to specialist for
processing)
United States Government
Specially Denatured Spirits
User Original Application
Tracking Number(assigned
when assigned to specialist
for processing)
Save and Resume Later
While completing an application in PERMITS ONLINE, you may choose to click “Save and
Resume Later” in the bottom right‐hand corner of the page, if you run out of time or find that
you don’t have all of the information necessary to complete the application at that time.
The “Save and Resume Later” option works only if you have completed all of the required fields
(and related information sections and tables) up to the point where you leave the application.
Do not use “Save and Resume Later” on amended applications as it will not save your
information. Once you click “Save and Resume Later”, you will be taken to the “Search For
Applications” screen. The application (with a Temporary Tracking Number) at the top of the
page will be the application you just saved for later completion. Write down the Temporary
Tracking Number of that application.
To resume the application later, you must select “Search Your Applications” from the PERMITS
ONLINE Home page. Next, select “Resume Application” at the end of the row for the correct
Temporary Tracking Number. The system will take you to the first page of the application. You
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must select “Continue Application” to page through to the page where you left the application
so you can continue completing the application information.
Communication from TTB
TTB will email you at various steps in the application process. These emails will contain status
updates and communicate actions you must take before we can continue to process your
application. Status changes may include, “Received”, “Incomplete”, “Pending”, “Review in
Progress”, “Abandoned”, “Withdrawn”, “Denied”, or “Approved”. In certain instances, you
must log into PERMITS ONLINE to view additional information such as comments or
instructions.
Comments will be sent to you (if applicable) that notify you of missing required documentation
(Initial Review), application data that TTB corrected (Specialist Review), or specific instructions
or limitations regarding an approval or denial of your application (Manager Disposition). To
view these additional Comments about your application, use the following steps:
Login into PERMITS ONLINE
Use the “Search Your Applications” button to find your application
Click on the application tracking number
Click on the arrow next to the Status bar
Click on the arrow button next to either “Initial Review”, “Specialist Review”, or
“Manager Disposition”
Click on the plus sign (+) box next to one of the above categories to reveal the specific
comments
TTB will attach to your application any documents that indicate its final disposition. This may
include an approval letter, permit, registration, bond, power of attorney and other approval
documents (as applicable) or information regarding a denial, withdrawal, or abandonment. To
access these documents, click on the arrow next to “Supporting Documents and Attachments.”
Then, click on the name of the document, and select “Open” to view, print, or save the TTB
attachment.
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Collections
If you file multiple applications within PERMITS ONLINE, you may choose to organize your
applications using a feature called ‘Collections’. This will be especially useful if you are a
consultant or if your company has multiple regulated operations or locations. Once you have
created more than one application, you may create Collections.
After selecting “Search Your Applications” from the Home screen, select the boxes next to the
applications you wish to organize together in a collection and then click “Add to collection”.
You may either create a new Collection or choose an existing Collection.
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After your collection is created you may select the “Collections” button at the top of the screen,
to open a collection folder and review all of the applications within that collection.
Please note, however, that all applications remain in the primary “Records” list even if they
have also been selected as part of a collection. There is no limit to the number of collection
folders you can create.
Viewing Your Application Data and Attachments
To view your application data and attachments after you have submitted the application or
after you have saved the application prior to submission, you will need to log in, use the
“Search Your Applications” button to find your application, and then click on the tracking
number of the application.
First click on the arrow next to “View Details” within the “Record/Application Details” section.
You may then open various subsections of your application by clicking on the plus sign (+) next
to each subsection.
To access and view any documents you have attached to your application, click on the arrow
next to “Supporting Documents and Attachments”. Click on the name of the document and
select “Open” to view the attachment.
To see the tracking numbers of any other applications (Initial Application, official Commodity‐
Specific Application, or Application for Owner Officer Information) related to the one you have
selected, click on the arrow next to “Related Records/Applications”. You can switch to one of
those related applications by clicking “View” to the right of the application.
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Recreating Application Data on Certain TTB Forms
Bonds, Change in Bonds and Powers of Attorney require a signature before uploading. You may
create partially completed versions of these forms after you have completed your application.
To do this, select “Search Your Applications” from the PERMITS ONLINE Home screen. Then,
select the Tracking Number of the application you wish to open and view.
Next, click the “Reports” button at the top of the screen and select the form which you wish to
generate. Certain forms containing personnel data such as Date of Birth and Social Security
Number aren’t available for privacy reasons. These include TTB Form 5000.9, Personnel
Questionnaire, and TTB Form 5100.24, Application for Basic Permit.
Please note that forms for other application types, including those forms not applicable to your
application, are available in this list. If you select a form that does not apply to your
application, it will appear blank.
Resubmitting an Abandoned or Withdrawn Application
If your application has been abandoned or withdrawn you may use the “Copy Feature” within
PERMITS ONLINE to duplicate the application you originally submitted. This feature affords
you the opportunity to review the application and make any necessary edits before submittal.
To “Copy” your application, Log into PERMITS ONLINE and follow the general steps below:
Use the “Search Your Applications” button to find your application
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Place a checkmark in the box next to the application tracking number you wish to copy
and then click the “Copy Record” link. Note: You can only copy the “Initial Tracking
Number” application, not the Tracking Number TTB gave you after Acceptance of your
Initial Application.
You will see a screen showing sections of the application that will be duplicated. If you
do not wish certain sections to be copied, simply remove the checkmark in the
appropriate box and click the “Copy” button.
You will then be presented with the application information. You should review each
page for accuracy and make any necessary edits. Click the “Continue Application”
button at the bottom of each page of the application.
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After completing the application, you will have the opportunity to review the
application information one last time. After you have ensured the application contains
accurate information, click the “Continue Application” button. You will immediately
receive an email stating TTB has received your application and be given an Application
Tracking Number.
Special Circumstances
If you are submitting an amendment for a Change in Location from one state to another state
file an original application for the appropriate commodity.
Applications for sake plants, experimental wineries and DSPs, vinegar plants, volatile fruit‐flavor
concentrate plants, AFP applications for science fairs and school experiments and pilot
breweries must be submitted as paper applications.
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Permits Online Screen Prints
AFP
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BREWERY
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OWNER OFFICER INFORMATION APPLICATION
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SDS – DEALER
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TAX FREE ALCOHOL USERS
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MANUFACTURER OF PROCESSED TOBACCO
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MANUFACTURER OF TOBACCO PRODUCTS
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TOBACCO EXPORT WAREHOUSE
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TOBACCO IMPORTER
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Permits Online (PERMITS ONLINE)
National Revenue Center
550 Main Street
Suite 8002
Cincinnati, OH 45202‐5215
Phone: 1‐877‐882‐3277
(1‐877‐TTB‐FAQS)
Fax: 202‐453‐2989
E‐mail: [email protected]
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Customer User Guide and Tips
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| File Type | application/pdf |
| File Title | TTB P 5020 06 Customer Reference Manual - Permits Online |
| Subject | TTB P 5020 06 Customer Reference Manual - Permits Online, PONL, User Guide, Tips |
| Author | NRC Terri Baston |
| File Modified | 2015-05-15 |
| File Created | 2015-05-13 |