Proposed OSC USERRA 2021 ANNUAL SURVEY QUESTIONS

2021 ANNUAL SURVEY QUESTIONS
USERRA
1.

After requesting that DOL-VETS refer your USERRA case to OSC, did you
receive an acknowledgment letter or email from OSC confirming it had
received your case file?
o
o
o

Yes
No
I do not recall.

1. What was (were) the primary issue(s) involved in your USERRA case referred to OSC?

(Please check all that apply)
o
o
o
o

Discrimination
Reemployment
Retaliation
Other

2. Please identify the current status of your USERRA case referred to OSC:
o
o
o
o
o

OSC is reviewing my case.
OSC is trying to resolve my case with the agency in question.
OSC has closed my case.
OSC is representing me before the Merit Systems Protection Board (MSPB)
I do not know.

3. Within 60 days of receiving your USERRA case from DOL-VETS, did OSC either:

(1) notify you that it was closing your USERRA case, or (2) request an extension of
time to further review/resolve your USERRA case?
o
o
o

Yes
No
I do not know.

4. What is your level of agreement with each of the following statements about your

experience with OSC (please circle or underline one category for each statement
below):
o

I knew who to contact at OSC with questions about my USERRA case.
Agree, Neither Agree nor Disagree, Disagree, N/A

o

OSC’s communications were clear and easy to understand.
Agree, Neither Agree nor Disagree, Disagree, N/A

o

OSC staff were professional and courteous.
Agree, Neither Agree nor Disagree, Disagree, N/A

o

OSC responded to my inquiries within a reasonable time.
Agree, Neither Agree nor Disagree, Disagree, N/A

o

I was given an opportunity to discuss my case with someone at OSC.
Agree, Neither Agree nor Disagree, Disagree, N/A

5. Please provide the outcome of your USERRA case referred to OSC:
o
o
o
o
o
o

Still under investigation/review
Closed with no relief or corrective action granted.
Settled/resolved.
Withdrawn
I do not recall.
Other:

6. If OSC closed your USERRA case, did you (or do you intend to) file an appeal with the

MSPB?
o
o
o

Yes
No
I do not know.

7. If you filed an appeal with the MSPB in your USERRA case, what is the current status?
o
o
o
o
o

Still pending
Decided in my favor.
Not decided in my favor
I do not know.
Other: