NIH IT Service Desk Customer Satisfaction Survey (CIT)

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0925-0648 can be found here:

Documents and Forms

Document Name Document Type
Form 1 NIH IT Service Desk Customer Satisfaction Survey (CIT) Form
1 CIT Customer Satisfaction Survey Form CIT Customer Satisfaction Survey Form Ver.4.PNG Form
1 CIT Customer Satisfaction Survey Form CIT Customer Satisfaction Survey Form Ver.4.PNG Form
CIT IT Service Desk Customer Satisfaction Survey OMB Request 10 15 2018_.doc NIH IT Service Desk Customer Satisfaction Survey fast track IC Document
CIT IT Service Desk Customer Satisfaction Survey OMB Request 10 15 2018_.doc NIH IT Service Desk Customer Satisfaction Survey fast track IC Document

Information Collection (IC) Details

IC Title:	NIH IT Service Desk Customer Satisfaction Survey (CIT)	Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	1	CIT Customer Satisfaction Survey Form	CIT Customer Satisfaction Survey Form Ver.4.PNG		Yes	Yes	Fillable Fileable

Line of Business: Health

Subfunction: Health Care Services

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 40,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Previously Approved
Annual Number of Responses for this IC	40,000	40,000
Annual IC Time Burden (Hours)	3,333	3,333
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
NIH IT Service Desk Customer Satisfaction Survey fast track	CIT IT Service Desk Customer Satisfaction Survey OMB Request 10 15 2018_.doc	11/29/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.