2120-0699 Supporting Statement Part B V.2 04 14 2021

2120-0699 Supporting Statement B

B. Statistical Methods
1. Describe the potential respondent universe.
FAA job seekers; this collection is offered to all applicants.

3018
138, 953
13019
4.3
1588
202

2019 Applicant Survey Metrics: 1 January to 31 December 2019
Number of cases or announcements with survey responses from applicants. (70.73% of the total
4267 cases or announcements available in the time period.)
Number of applicants that submitted applications and had the opportunity to fill out a survey
Number of survey respondents or applicants
Average number of surveys per case or announcement
Max number of surveys on a case or announcement
Number of cases or announcements with more than 10 responses

2. Describe the procedures for the collection of information.
Online voluntary survey questions presented after submitting an application or checking the
status of an application in AVIATOR.
3. Describe methods to maximize response rates.
Applicants have the ability to take the survey when submitting an application or when they check
the status of a submitted application. The applicant is notified that collection of this information
is voluntary. It is estimated that it will take each respondent 3 minutes to complete the survey.
The program was modified in September 2018 in an effort to increase applicant responses since
there was a low participation rate on the applicant surveys. The “Feedback” control was moved
to a page immediately before the application is submitted. This change resulted in an increase in
survey participation from the applicants.
4. Describe tests of procedures and methods to be undertaken.
Surveys are analyzed weekly, quarterly, and annually. Weekly analysis reports of submitted
surveys are reviewed in the weekly AVIATOR Change Control meeting. Comments in the survey
are reviewed. Any items that are actionable for AVIATOR enhancement are discussed as well as
items that should be monitored.
Example of Survey Response Scenario: A survey respondent identifies an issue with the
Supplemental Qualifications section of the application. Following the weekly AVIATOR Change
Control meeting/its review, the issue is; thereafter, provided to the development team and
mitigated in the next AVIATOR software release.
5. Provide the names of consultants and the person who will collect and analyze
the information.
1. Toni Main-Valentin ([email protected])
2. John Vandyke ([email protected])