OMB FRN 21206099_TimetoComplete_Para Data

OMB FRN 2120-0699_TimetoComplete Paradata 27Apr2021.pdf

AVIATOR Customer Satisfaction Survey

OMB FRN 21206099_TimetoComplete_Para Data

OMB: 2120-0699

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OMB 2120-0699 AVIATOR Cusomer Survey
Time to Complete/Para data:

(Test user completed a customer survey in the AVIATOR Test environment)
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Pretended to be a first-time applicant: Read the intro, every question, every answer, and
all instructions.
Took a few seconds with each question and contemplated the available answer; as a new
applicant might do, when presented the AVIATOR customer survey for the first time
Added short sentences, or blocks of words, in each of the comment text areas
Took a screen shot immediately when the survey was rendered, time initiated on the test
user’s iPhone and, the test user took another screen shot and stopped the timer upon
completing the customer survey

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ALPHA O WOODSONSMITH

Digitally signed by ALPHA O WOODSONSMITH
Date: 2021.04.27 18:26:25 -04'00'

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File Typeapplication/pdf
AuthorWoodson-Smith, Alpha O (FAA)
File Modified2021-04-27
File Created2021-04-27

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