60-day FRN

60-DAY FRN 0955-0003.pdf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

60-day FRN

OMB: 0955-0003

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Federal Register / Vol. 86, No. 33 / Monday, February 22, 2021 / Notices
public or otherwise would be more
limited in scope than the activities such
service member, employees, contractors,
or volunteers are authorized to carry out
under this declaration.
Amendments to the Declaration,
section 2, Effective Time Period, section
XII; the sentence is corrected to read:
‘‘add to the end of the section: Liability
protections for Qualified Persons under
section V(h) of the declaration begin on
February 16, 2021, and last through
October 1, 2024.
Wilma Robinson,
Deputy Executive Secretary, U.S. Department
of Health and Human Services.
[FR Doc. 2021–03526 Filed 2–19–21; 8:45 am]
BILLING CODE 4150–37–P

DEPARTMENT OF HEALTH AND
HUMAN SERVICES
[Document Identifier: OS–0955–0003]

Agency Father Generic Information
Collection Request. 60-Day Public
Comment Request
Office of the Secretary, HHS.
Notice.

AGENCY:
ACTION:

In compliance with the
requirement of the Paperwork
Reduction Act of 1995, the Office of the
Secretary (OS), Department of Health
and Human Services, is publishing the
following summary of a proposed
collection for public comment.
DATES: Comments on the ICR must be
received on or before April 23, 2021.
ADDRESSES: Submit your comments to
[email protected] or by calling
(202) 795–7714.
FOR FURTHER INFORMATION CONTACT:
When submitting comments or
requesting information, please include
SUMMARY:

the document identifier 0955–0003–
60D, and project title for reference, to
Sherrette Funn, the Reports Clearance
Officer, [email protected], or call
202–795–7714.
SUPPLEMENTARY INFORMATION: Interested
persons are invited to send comments
regarding this burden estimate or any
other aspect of this collection of
information, including any of the
following subjects: (1) The necessity and
utility of the proposed information
collection for the proper performance of
the agency’s functions; (2) the accuracy
of the estimated burden; (3) ways to
enhance the quality, utility, and clarity
of the information to be collected; and
(4) the use of automated collection
techniques or other forms of information
technology to minimize the information
collection burden.
Title of the Collection: Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery.
Type of Collection: Father Generic
ICR.
OMB No. 0955–0003—Office of the
National Coordinator for Health
Information Technology.
Abstract: The Office of the National
Coordinator for Health Information
Technology is seeking a three-year
extension of OMB control number
0955–0003 to continue collecting
routine customer feedback on agency
service delivery. The proposed
information collection activity provides
a means to garner qualitative customer
and stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. Qualitative
feedback means information that
provides useful insights on perceptions
and opinions, and is not statistical

surveys that yield quantitative results
that can be generalized to the
population of study. This feedback will
provide insights into customer or
stakeholder perceptions, experiences,
and expectations; provide an early
warning of issues with the service; or
focus attention on areas where
communication, training, or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative,
and actionable communications
between the Agency and its customers
and stakeholders. It will also allow
feedback to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
Affected Public: Individuals,
households, professionals, and/or the
public/private sector.
Average estimates for the next three
years:
Estimated Total Number of
Respondents: 10,000.
Expected Annual Number of
Activities: 6.
Average Number of Respondents per
Activity: 1,667.
Frequency of Response: Once per
Activity.
Average Minutes per Response: 7.
Total Burden Hours: 1,167.

ANNUALIZED BURDEN HOUR TABLE
Number of
responses per
respondents

tkelley on DSKBCP9HB2PROD with NOTICES

Number of
respondents

Average
burden per
response

Total burden
hours

10,000 ..........................................................................................................................................

1

7/60

1,167

Total ......................................................................................................................................

........................

........................

1,167

Dated: February 10, 2021.
Sherrette A. Funn,
Office of the Secretary, Paperwork Reduction
Act Reports Clearance Officer.
[FR Doc. 2021–03531 Filed 2–19–21; 8:45 am]
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DEPARTMENT OF HEALTH AND
HUMAN SERVICES
National Institutes of Health
Center for Scientific Review; Notice of
Closed Meetings
Pursuant to section 10(d) of the
Federal Advisory Committee Act, as

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amended, notice is hereby given of the
following meetings.
The meetings will be closed to the
public in accordance with the
provisions set forth in sections
552b(c)(4) and 552b(c)(6), Title 5 U.S.C.,
as amended. The grant applications and
the discussions could disclose
confidential trade secrets or commercial
property such as patentable material,
and personal information concerning

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