National Center on Parent, Family and Community Engagement (PFCE) Standard Training/Technical Assistance Customer Feedback Survey

OMB Control Number: 0970-0401

Expiration Date: 5/31/2021

PFCE Feedback Survey

Thank you for participating in the [event name]. To help ensure the quality of our services, we ask that you complete the following feedback survey. This brief survey is voluntary, and you do not have to answer any questions if you wish. All feedback will be kept private. Your responses are anonymous, and results will be summarized in a way that cannot identify any individual. To further protect your privacy please refrain from including personally identifiable information in open-ended responses. The survey takes about 5 minutes to complete.

Please note that some survey items use a multi-point scale. If you are taking the survey on your phone, you may have to scroll down to see the entire scale. When finished, click the "Submit" button at the bottom of the final page to record your responses. You are free to move throughout the survey and change responses until you click "Submit". You will then be taken to a form to generate a certificate of participation.

THE PAPERWORK REDUCTION ACT OF 1995 (Pub. L. 104-13)

Public reporting burden for this collection of information is estimated to average approximately 5 minutes per response, including the time for reviewing instructions, gathering and maintaining the data needed, and reviewing the collection of information.

An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number.

1. Did you participate in the live webinar or did you watch the recording on the ECLKC website?

   1. I participated live

   2. I watched on-demand

   3. I watched a recording on the ECLKC website

Demographics

Why do we ask for demographic information? These questions are about ways you describe yourself. This information is important to us because we want our training and technical assistance (TTA) to be useful, meaningful, and respectful for everyone. If we find out something about this event is not as helpful for a particular group, we will be able to improve future TTA to be sure it is more responsive to that group’s needs.

2. What program setting do you work with? (check all that apply)

1. Head Start

2. Early Head Start

3. Early Head Start – Child Care Partnership (EHS/CCP)

4. Child care

5. Other

3. What is your role? (multiple choice)

1. Teacher/Teacher Aide/Teacher Assistant

2. Family Child Care Provider

3. Home Visitor

4. Family Services Manager

5. Family Support Worker

6. Education/Child Development Manager

7. Disabilities Manager/staff

8. Nutrition Manager/staff

9. Health Manager/staff

10. Mental Health Manager/Services Staff

11. Director/Administrator

12. Coach

13. Parent

14. Family Member

15. TA Provider

16. State & Tribal Staff

17. Federal Staff

18. Other: __________________

4. What Head Start Region do you represent?

   1. Region I

   2. Region II

   3. Region III

   4. Region IV

   5. Region V

   6. Region VI

   7. Region VII

   8. Region VIII

   9. Region IX

   10. Region X

   11. Region XI

   12. Region XII

5. How many years have you been working in the early childhood field? (multiple choice)

1. 0-2 years

2. 3-5 years

3. 6-10 years

4. 11-20 years

5. More than 20 years
   
   
   

6. Which categories describe you? (check all that apply)

1. American Indian or Alaska Native

2. Asian

3. Black or African American

4. Hispanic, Latino or Spanish origin

5. Middle Eastern or North African

6. Native Hawaiian or other Pacific Islander

7. White

8. A race, ethnicity, or origin not listed here, please specify: ___________________

9. I prefer not to answer

Overall satisfaction

7. I was satisfied with the quality of this session.

1. Strongly disagree

2. Disagree

3. Agree

4. Strongly agree

8. The presenter(s) was/were knowledgeable in the content area.

1. Strongly disagree

2. Disagree

3. Agree

4. Strongly agree

9. The content of the session was relevant to my work.

1. Strongly disagree

2. Disagree

3. Agree

4. Strongly agree

10. Please let us know whether you found the content presented in this session to be too simple, too advanced, or just about right.

1. Far too advanced

2. A bit too advanced

3. About right

4. A bit too simple

5. Far too simple

11. The information presented was respectful, non-judgmental and supportive of diverse populations (i.e., free from stereotypes or bias).

1. Strongly disagree

2. Disagree

3. Agree

4. Strongly agree

Knowledge and practice

12. BEFORE this training, my knowledge of the content/topics addressed can best be described as …

    1. I had no knowledge of the content/topic addressed

    2. I had minimal knowledge of the content/topic addressed

    3. I had moderate knowledge of the content/topic addressed

    4. I had a high level of knowledge of the content/topic addressed
       
       
       

13. AFTER this training, my knowledge of the content/topics addressed can best be described as …

    1. I have no knowledge of the content/topic addressed

    2. I have minimal knowledge of the content/topic addressed

    3. I have moderate knowledge of the content/topic addressed

    4. I have a high level of knowledge of the content/topic addressed

14. I learned something during this session that I plan to use in my work.

1. Strongly disagree

2. Disagree

3. Agree

4. Strongly agree

15. The content of the presentation helped me understand how to use the information in culturally and linguistically appropriate ways.

1. Strongly disagree

2. Disagree

3. Agree

4. Strongly agree

Presentation strengths and areas for improvement

16. What do you think worked well in today’s presentation? [open-ended]

17. What type(s) of follow-up support or resource(s) would be most useful to you on this topic? [open-ended]

18. How can we improve this session? [open-ended]

Thank you for completing the survey!!!

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