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pdfWORK ACTIVITIES
Some Important Questions About
The Work Activities
The Occupation
Sponsored by:
The U.S. Department of Labor and the National Center for O*NET Development
Form B
OMB#1205-0421
Expires: 11/30/2021
Version: 020D
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Instructions for Making Knowledge Ratings
Instructions for Making Work Activities Ratings
These questions are about work activities. A work activity is a set of similar actions that are
performed together in many different jobs. You will be asked about a series of different work
activities and how they relate to workers in the occupation. As an occupation expert, first consider
the different work activities performed by workers in the occupation. Then, with this information in
mind, please answer each question as if you were performing work that is typical of the
occupation.
Each activity in this questionnaire is named and defined.
For example:
Observing, receiving, and otherwise obtaining
information from all relevant sources.
Getting
Information
You are then asked to answer two questions about that activity:
A
How important is the activity to the occupation?
For example:
How important is GETTING INFORMATION to the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
Mark your answer by putting an X through the number that represents your answer.
Do not mark on the line between the numbers.
*If you rate the activity as Not Important to the performance of the occupation, mark the
one [ 1 ] then skip over question B and proceed to the next activity.
B
What level of the activity is needed to perform the occupation?
To help you understand what we mean by level, we provide you with examples of job-related
activities at different levels. For example:
What level of GETTING INFORMATION is needed to perform the occupation?
Follow a
standard blueprint
1
2
Study international
tax laws
Review a budget
3
4
5
6
7
Highest Level
Mark your answer by putting an X through the number that represents your answer.
Do not mark on the line between the numbers.
Observing, receiving, and otherwise
obtaining information from all relevant
sources.
1. Getting Information
A. How important is GETTING INFORMATION to the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of GETTING INFORMATION is needed to perform the occupation?
Follow a
standard blueprint
1
2
Study international
tax laws
Review a budget
3
4
5
7
6
Highest Level
2. Identifying Objects,
Actions, and Events
Identifying information by categorizing,
estimating, recognizing differences or
similarities, and detecting changes in
circumstances or events.
A. How important is IDENTIFYING OBJECTS, ACTIONS, AND EVENTS to the
performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of IDENTIFYING OBJECTS, ACTIONS, AND EVENTS is needed to
perform the occupation?
Test an automobile
transmission
1
2
Judge the suitability of
food products for an event
3
4
Determine the reaction
of a virus to a new drug
5
6
7
Highest Level
3.
Monitoring and reviewing information
from materials, events, or the
environment to detect or assess
problems.
Monitoring Processes,
Materials, or
Surroundings
A. How important is MONITORING PROCESSES, MATERIALS, OR SURROUNDINGS
to the performance of the occupation?
Not
Important*
1
Somewhat
Important
Important
3
2
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of MONITORING PROCESSES, MATERIALS, OR SURROUNDINGS is
needed to perform the occupation?
Check to see if
baking bread is done
1
2
Check the status of
a patient in critical
medical care
Test electrical circuits
3
4
5
6
7
Highest Level
4.
Inspecting Equipment,
Structures, or Materials
Inspecting equipment, structures, or
materials to identify the cause of errors or
other problems or defects.
A. How important is INSPECTING EQUIPMENT, STRUCTURES, OR MATERIALS to
the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of INSPECTING EQUIPMENT, STRUCTURES, OR MATERIALS is needed
to perform the occupation?
Inspect equipment
in a chemical
processing plant
Check that doors to
building are locked
1
2
3
4
Conduct a thorough inspection
of an aircraft engine
5
6
7
Highest Level
5.
Estimating sizes, distances, and
quantities; or determining time,
costs, resources, or materials
needed to perform a work activity.
Estimating the Quantifiable
Characteristics of Products,
Events, or Information
A. How important is ESTIMATING THE QUANTIFIABLE CHARACTERISTICS OF
PRODUCTS, EVENTS, OR INFORMATION to the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ESTIMATING THE QUANTIFIABLE CHARACTERISTICS OF
PRODUCTS, EVENTS, OR INFORMATION is needed to perform the occupation?
Estimate the size of
household furniture
to be shipped
1
2
Estimate the time required
to evacuate a city in the
event of a major disaster
3
4
Estimate the amount of
natural resources that lie
beneath the world’s oceans
5
6
7
Highest Level
6.
Judging the Qualities of
Objects, Services, or
People
Assessing the value, importance, or
quality of things or people.
A. How important is JUDGING THE QUALITIES OF OBJECTS, SERVICES, OR
PEOPLE to the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of JUDGING THE QUALITIES OF OBJECTS, SERVICES, OR PEOPLE is
needed to perform the occupation?
Determine whether
to remove a tree that
has been damaged
1
2
Establish the value of
a recently discovered
ancient artwork
Determine the value of
property lost in a fire
3
4
5
6
7
Highest Level
7.
Evaluating Information to
Determine Compliance
with Standards
Using relevant information and individual
judgment to determine whether events or
processes comply with laws, regulations,
or standards.
A. How important is EVALUATING INFORMATION TO DETERMINE COMPLIANCE
WITH STANDARDS to the performance of the occupation?
Not
Important*
1
Somewhat
Important
Important
3
2
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of EVALUATING INFORMATION TO DETERMINE COMPLIANCE
WITH STANDARDS is needed to perform the occupation?
Evaluate a complicated
insurance claim for
compliance with policy terms
Review forms
for completeness
1
2
4
3
Make a ruling in
court on a
complicated motion
7
6
5
Highest Level
8.
Processing Information
Compiling, coding, categorizing,
calculating, tabulating, auditing, or
verifying information or data.
A. How important is PROCESSING INFORMATION to the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PROCESSING INFORMATION is needed to perform the occupation?
Calculate the
adjustments for
insurance claims
Calculate the costs
for shipping packages
1
2
3
4
Compile data
for a complex
scientific report
5
6
7
Highest Level
9. Analyzing Data or
Information
Identifying the underlying principles,
reasons, or facts of information by
breaking down information or data into
separate parts.
A. How important is ANALYZING DATA OR INFORMATION to the performance of the
occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ANALYZING DATA OR INFORMATION is needed to perform the
occupation?
Skim a short
article to gather
the main point
1
Analyze the cost of
medical care services
for all hospitals
in the country
Determine the
interest cost to finance
a new building
2
3
4
5
6
7
Highest Level
10. Making Decisions and
Solving Problems
Analyzing information and evaluating
results to choose the best solution and
solve problems.
A. How important is MAKING DECISIONS AND SOLVING PROBLEMS to the
performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of MAKING DECISIONS AND SOLVING PROBLEMS is needed to perform
the occupation?
Determine the
meal selection
for a cafeteria
1
2
Select the location
for a major
retail store
3
4
Make the final decision
about a company’s
5-year plan
5
6
7
Highest Level
11. Thinking Creatively
Developing, designing, or creating new
applications, ideas, relationships,
systems, or products, including artistic
contributions.
A. How important is THINKING CREATIVELY to the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of THINKING CREATIVELY is needed to perform the occupation?
Change the
spacing on a
printed report
1
Adapt popular
music for a high
school band
2
3
Create new
computer software
4
5
6
7
Highest Level
12. Updating and Using
Relevant Knowledge
Keeping up-to-date technically and
applying new knowledge to the job.
A. How important is UPDATING AND USING RELEVANT KNOWLEDGE to the
performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of UPDATING AND USING RELEVANT KNOWLEDGE is needed to
perform the occupation?
Keep up with price
changes in a small
retail store
1
2
Keep current on changes in
maintenance procedures for
repairing sports cars
3
4
Learn information related
to a complex and rapidly
changing technology
5
6
7
Highest Level
13. Developing Objectives
and Strategies
Establishing long-range objectives and
specifying the strategies and actions to
achieve them.
A. How important is DEVELOPING OBJECTIVES AND STRATEGIES to the
performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of DEVELOPING OBJECTIVES AND STRATEGIES is needed to perform
the occupation?
Develop the plan to
complete the merger of
two organizations over
a 3-year period
Plan the holiday
schedule for an
airline workforce
1
2
3
4
Develop a 10-year
business plan for an
organization
6
5
7
Highest Level
14. Scheduling Work
and Activities
Scheduling events, programs, and activities, as
well as the work of others.
A. How important is SCHEDULING WORK AND ACTIVITIES to the performance of the
occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of SCHEDULING WORK AND ACTIVITIES is needed to perform the
occupation?
Prepare the work
schedule for
salesclerks in a large
retail store
Make appointments for
patients using a
predetermined schedule
1
2
3
4
Schedule a complex
conference program
with multiple, parallel
sessions
5
6
7
Highest Level
15. Organizing, Planning,
and Prioritizing Work
Developing specific goals and plans to
prioritize, organize, and accomplish the
work.
A. How important is ORGANIZING, PLANNING, AND PRIORITIZING WORK to the
performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ORGANIZING, PLANNING, AND PRIORITIZING WORK is needed to
perform the occupation?
Plan and adjust a personal
to-do list according
to changing demands
Organize a work
schedule that is repetitive
and easy to plan
1
2
3
4
Prioritize and plan
multiple tasks several
months ahead
6
5
7
Highest Level
16. Performing General
Physical Activities
Performing physical activities that require
considerable use of arms and legs and
moving the whole body, such as climbing,
lifting, balancing, walking, stooping, and
handling materials.
A. How important is PERFORMING GENERAL PHYSICAL ACTIVITIES to the
performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PERFORMING GENERAL PHYSICAL ACTIVITIES is needed to
perform the occupation?
Walk between
workstations in
a small office
1
Climb up and
down poles to
install electricity
Paint the outside
of a house
2
3
4
5
6
7
Highest Level
17. Handling and Moving
Objects
Using hands and arms in handling,
installing, positioning, and moving
materials, and manipulating things.
A. How important is HANDLING AND MOVING OBJECTS to the performance of the
occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of HANDLING AND MOVING OBJECTS is needed to perform the
occupation?
Change settings on
copy machines
1
2
Arrange books
in a library
3
4
Load boxes on
an assembly line
6
5
7
Highest Level
18. Controlling Machines
and Processes
Using either control mechanisms or direct
physical activity to operate machines or
processes (not including computers or
vehicles).
A. How important is CONTROLLING MACHINES AND PROCESSES to the performance
of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of CONTROLLING MACHINES AND PROCESSES is needed to perform the
occupation?
Operate a
cash register
1
2
Operate a
drilling rig
3
4
Operate a precision
milling machine
5
6
7
Highest Level
19. Working with
Computers
Using computers and computer systems
(including hardware and software) to program,
write software, set up functions, enter data, or
process information.
A. How important is WORKING WITH COMPUTERS to the performance of the
occupation?
Not
Important*
1
Somewhat
Important
Important
3
2
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of WORKING WITH COMPUTERS is needed to perform the occupation?
Enter employee
information into a
computer database
1
2
Write software for
keeping track of parts
in inventory
4
3
Set up a new computer
system for a large
multinational company
7
6
5
Highest Level
20. Operating Vehicles,
Mechanized Devices, or
Equipment
Running, maneuvering, navigating, or
driving vehicles or mechanized
equipment, such as forklifts, passenger
vehicles, aircraft, or watercraft.
A. How important is OPERATING VEHICLES, MECHANIZED DEVICES, OR
EQUIPMENT to the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of OPERATING VEHICLES, MECHANIZED DEVICES, OR EQUIPMENT
is needed to perform the occupation?
Drive an 18-wheel
tractor-trailer
Drive a car
1
2
3
4
Hover a helicopter
in strong wind
5
6
7
Highest Level
21. Drafting, Laying Out, and
Specifying Technical
Devices, Parts, and
Equipment
Providing documentation, detailed
instructions, drawings, or specifications
to tell others about how devices, parts,
equipment, or structures are to be
fabricated, constructed, assembled,
modified, maintained, or used.
A. How important is DRAFTING, LAYING OUT, AND SPECIFYING TECHNICAL
DEVICES, PARTS, AND EQUIPMENT to the performance of the occupation?
Not
Important*
1
Somewhat
Important
Important
3
2
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of DRAFTING, LAYING OUT, AND SPECIFYING TECHNICAL
DEVICES, PARTS, AND EQUIPMENT is needed to perform the occupation?
Specify the
furniture and equipment
for a new school
Specify the lighting
for a work area
1
2
3
4
Draw the layout of a
circuit board for a highperformance computer
5
6
7
Highest Level
22. Repairing and
Maintaining Mechanical
Equipment
Servicing, repairing, adjusting, and
testing machines, devices, moving parts,
and equipment that operate primarily on
the basis of mechanical (not electronic)
principles.
A. How important is REPAIRING AND MAINTAINING MECHANICAL EQUIPMENT to
the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of REPAIRING AND MAINTAINING MECHANICAL EQUIPMENT is
needed to perform the occupation?
Make simple, external
adjustments to a door hinge
with ordinary hand tools
1
2
Change the oil
on a tractor
3
4
Overhaul a
power plant turbine
5
6
7
Highest Level
23. Repairing and
Maintaining Electronic
Equipment
Servicing, repairing, calibrating,
regulating, fine-tuning, or testing
machines, devices, and equipment that
operate primarily on the basis of electrical
or electronic (not mechanical) principles.
A. How important is REPAIRING AND MAINTAINING ELECTRONIC EQUIPMENT to
the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of REPAIRING AND MAINTAINING ELECTRONIC EQUIPMENT is
needed to perform the occupation?
Make repairs by
removing and replacing
circuit boards
Use display settings to adjust
a television picture
1
2
3
4
Use complex test
equipment to calibrate
electronic equipment
6
5
7
Highest Level
24. Documenting/Recording
Information
Entering, transcribing, recording, storing,
or maintaining information in written or
electronic/magnetic form.
A. How important is DOCUMENTING/RECORDING INFORMATION to the performance
of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of DOCUMENTING/RECORDING INFORMATION is needed to perform
the occupation?
1
2
Maintain information about
the use of satellites for industry
communications
Document the results
of a crime scene
investigation
Record the weight
of a patient during
a routine health exam
3
4
5
6
7
Highest Level
25. Interpreting the Meaning
of Information for Others
Translating or explaining what
information means and how it can be
used.
A. How important is INTERPRETING THE MEANING OF INFORMATION FOR
OTHERS to the performance of the occupation?
Not
Important*
1
Somewhat
Important
Important
3
2
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of INTERPRETING THE MEANING OF INFORMATION FOR OTHERS is
needed to perform the occupation?
Interpret how
foreign tax laws
apply to U.S. exports
Interpret a blood
pressure reading
1
2
3
4
Interpret a complex
experiment in physics
for general audiences
5
6
7
Highest Level
26. Communicating with
Supervisors, Peers, or
Subordinates
Providing information to supervisors,
coworkers, and subordinates by
telephone, in written form, e-mail, or in
person.
A. How important is COMMUNICATING WITH SUPERVISORS, PEERS, OR
SUBORDINATES to the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of COMMUNICATING WITH SUPERVISORS, PEERS, OR
SUBORDINATES is needed to perform the occupation?
Report the results
of a sales meeting
to a supervisor
Write brief
messages to others
1
2
3
4
Create and deliver
a presentation on a
company’s internal policies
5
6
7
Highest Level
Communicating with people outside the
organization, representing the organization
to customers, the public, government, and
other external sources. This information
can be exchanged in person, in writing, or
by telephone or e-mail.
27. Communicating with
People Outside the
Organization
A. How important is COMMUNICATING WITH PEOPLE OUTSIDE THE
ORGANIZATION to the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of COMMUNICATING WITH PEOPLE OUTSIDE THE ORGANIZATION
is needed to perform the occupation?
Have little contact
with people outside
the organization
1
Present information
to potential clients about
available services
2
3
4
Prepare or deliver
press releases
5
6
7
Highest Level
28. Establishing and
Maintaining Interpersonal
Relationships
Developing constructive and cooperative
working relationships with others and
maintaining them over time.
A. How important is ESTABLISHING AND MAINTAINING INTERPERSONAL
RELATIONSHIPS to the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ESTABLISHING AND MAINTAINING INTERPERSONAL
RELATIONSHIPS is needed to perform the occupation?
Exchange
greetings with
a coworker
1
Gain cooperation from
a diverse group of executives
with competing interests
Maintain good working
relationships with almost
all coworkers and clients
2
3
4
5
6
7
Highest Level
29. Assisting and Caring for
Others
Providing personal assistance, medical
attention, emotional support, or other
personal care to others such as
coworkers, customers, or patients.
A. How important is ASSISTING AND CARING FOR OTHERS to the performance of the
occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of ASSISTING AND CARING FOR OTHERS is needed to perform the
occupation?
Care for seriously
Help a medical patient
find in-home assistance
or healthcare
Help a coworker
complete an assignment
1
2
3
injured persons in an
emergency room
4
5
6
7
Highest Level
30. Selling or Influencing
Others
Convincing others to buy
merchandise/goods or to otherwise
change their minds or actions.
A. How important is SELLING OR INFLUENCING OTHERS to the performance of the
occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of SELLING OR INFLUENCING OTHERS is needed to perform the
occupation?
Convince a
coworker to assist
with an assignment
1
Deliver a major
sales campaign in
a new market
Make a sales pitch to convince
others to buy a product
2
3
4
5
6
7
Highest Level
31. Resolving Conflicts and
Negotiating with Others
Handling complaints, settling disputes,
and resolving grievances and conflicts, or
otherwise negotiating with others.
A. How important is RESOLVING CONFLICTS AND NEGOTIATING WITH OTHERS to
the performance of the occupation?
Not
Important*
1
Somewhat
Important
Important
3
2
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of RESOLVING CONFLICTS AND NEGOTIATING WITH OTHERS is
needed to perform the occupation?
Apologize to a customer
who complains about
waiting too long
1
2
Get two subordinates
to agree about
vacation schedules
3
4
Negotiate a major
labor-management
contract
5
6
7
Highest Level
32. Performing for or
Working Directly with the
Public
Performing for people or dealing directly
with the public. This includes serving
customers in restaurants and stores, and
receiving clients or guests.
A. How important is PERFORMING FOR OR WORKING DIRECTLY WITH THE
PUBLIC to the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PERFORMING FOR OR WORKING DIRECTLY WITH THE PUBLIC is
needed to perform the occupation?
Check tickets at
a concert
1
Perform a monologue
on TV
Sell shoes in a
crowded shoe store
2
3
4
5
6
7
Highest Level
33. Coordinating the Work
and Activities of Others
Getting members of a group to work
together to accomplish tasks.
A. How important is COORDINATING THE WORK AND ACTIVITIES OF OTHERS to
the performance of the occupation?
Not
Important*
1
Somewhat
Important
Important
3
2
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of COORDINATING THE WORK AND ACTIVITIES OF OTHERS is
needed to perform the occupation?
Organize the cleanup
crew after a major
sporting event
Exchange information
during a shift change
1
2
3
4
Act as general contractor
for building a large
industrial complex
5
6
7
Highest Level
34. Developing and Building
Teams
Encouraging and building mutual trust,
respect, and cooperation among team
members.
A. How important is DEVELOPING AND BUILDING TEAMS to the performance of the
occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of DEVELOPING AND BUILDING TEAMS is needed to perform the
occupation?
Encourage two
coworkers to stick with
a tough assignment
1
Lead an assembly
team in an
automobile plant
2
3
4
Lead a large team to
design and build
a new aircraft
5
6
7
Highest Level
35. Training and Teaching
Others
Identifying the educational needs of
others, developing formal educational or
training programs or classes, and
teaching or instructing others.
A. How important is TRAINING AND TEACHING OTHERS to the performance of the
occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of TRAINING AND TEACHING OTHERS is needed to perform the
occupation?
Give coworkers brief
instructions on a simple
procedural change
1
Teach a social sciences
course to high school
students
2
3
4
Develop and conduct
training programs for a
medical school
5
6
7
Highest Level
36. Guiding, Directing, and
Motivating Subordinates
Providing guidance and direction to
subordinates, including setting
performance standards and monitoring
performance.
A. How important is GUIDING, DIRECTING, AND MOTIVATING SUBORDINATES to
the performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of GUIDING, DIRECTING, AND MOTIVATING SUBORDINATES is
needed to perform the occupation?
Manage a small team
of employees in a
dynamic workplace
Work occasionally as a
backup supervisor
1
2
3
4
Manage a severely
downsized unit
5
6
7
Highest Level
Identifying the developmental needs of
others and coaching, mentoring, or
otherwise helping others to improve their
knowledge or skills.
37. Coaching and
Developing Others
A. How important is COACHING AND DEVELOPING OTHERS to the performance of the
occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of COACHING AND DEVELOPING OTHERS is needed to perform the
occupation?
Show a coworker
how to operate a
piece of equipment
1
2
Provide on-the-job
training for
administrative workers
3
Coach a college
athletic team
4
5
6
7
Highest Level
38. Providing Consultation
and Advice to Others
Providing guidance and expert advice to
management or other groups on
technical, systems-, or process-related
topics.
A. How important is PROVIDING CONSULTATION AND ADVICE TO OTHERS to the
performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PROVIDING CONSULTATION AND ADVICE TO OTHERS is needed
to perform the occupation?
Work in a position
that requires little
advising of others
1
Recommend a new software
package to increase
operational efficiency
2
3
4
Provide ideas for
changing an organization
to increase profitability
5
6
7
Highest Level
39. Performing
Administrative Activities
Performing day-to-day administrative
tasks such as maintaining information
files and processing paperwork.
A. How important is PERFORMING ADMINISTRATIVE ACTIVITIES to the
performance of the occupation?
Not
Important*
1
Somewhat
Important
Important
3
2
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of PERFORMING ADMINISTRATIVE ACTIVITIES is needed to perform
the occupation?
1
2
Serve as the benefits director
for a large computer
sales organization
Complete tax forms
for a small business
Complete routine
paperwork
3
4
5
6
7
Highest Level
40. Staffing Organizational
Units
Recruiting, interviewing, selecting, hiring,
and promoting employees in an
organization.
A. How important is STAFFING ORGANIZATIONAL UNITS to the performance of the
occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of STAFFING ORGANIZATIONAL UNITS is needed to perform the
occupation?
Work in a
position that has
minimal staffing
requirements
1
Interview candidates
for a sales position
and make hiring
recommendations
2
3
4
Direct a recruiting program
for a large international
organization
5
6
7
Highest Level
41. Monitoring and
Controlling Resources
Monitoring and controlling resources and
overseeing the spending of money.
A. How important is MONITORING AND CONTROLLING RESOURCES to the
performance of the occupation?
Not
Important*
1
Somewhat
Important
2
Important
3
Very
Important
4
Extremely
Important
5
* If you marked Not Important, skip LEVEL below and go on to the next activity.
B. What level of MONITORING AND CONTROLLING RESOURCES is needed to
perform the occupation?
Work as a server
responsible for keeping
track of utensils
1
2
Work as a chef
responsible for ordering
food for the menu
3
4
Serve as a financial
executive in charge of a
large company’s budget
5
6
7
Highest Level
| File Type | application/pdf |
| File Title | Background Information |
| Author | danny occoquan |
| File Modified | 2021-09-23 |
| File Created | 2021-09-23 |