Preparation of Annual Reports to Congess for the Collection & Expenditure of Fees or Charges for the Support or Implementation of 911 or Enhanced 911 (E911) Services (NET Improvement Act of 2008)

F ederal Communications Commission

Washington, D.C. 20554

911 Annual Fee Report [PLACEHOLDER] Response For Calendar Year [PLACEHOLDER]

Approved by OMB

3060-1122

Expires: March 31, 2024

Estimated time per response: 10-55 hours

Annual Collection of Information

Related to the Collection and Use of 911 and E911 Fees by States and Other Jurisdictions

Pursuant to OMB authorization 3060-1122, the FCC’s Public Safety and Homeland Security Bureau (the Bureau) seeks the following specific information in order to fulfill the Commission’s obligations under Section 6(f)(2) of the NET 911 Act, as amended by Section 902.¹

Instructions for Filling Out the Questionnaire

Please read and follow these general instructions:

• Please complete all sections of this form.

• Please enter only numeric responses where requested.

• Dollar or percentage signs, decimal points, and thousands separator commas are acceptable.

• Blank responses, “None”, “Unknown”, or “N/A” are also acceptable.

• To facilitate the Bureau’s calculations for the Annual Fee Report, please avoid stray characters such as: *, ~, (), or [] in numeric responses.

• Use the associated Addendum fields to enter other information, such as footnotes, qualifiers, text, descriptions, and/or explanations.

• All responses should pertain to calendar year (January 1 – December 31), not fiscal year.

• Unless otherwise directed, please provide requested information directly on this form, rather than submit, refer to, and/or rely on supplemental materials.

• Please consolidate separate response forms (and/or responses to individual questions) completed by counties, municipalities, or other local jurisdictions into one response form for the entire state, using sums and averages as appropriate.

1. Filing Information

A1. Name of State or Jurisdiction

State or Jurisdiction

     

A2. Name, Title and Organization of Individual Filing Report

Name	Title	Organization
     	     	     

Addendum Section A

     

2. Overview of State or Jurisdiction 911 System
   
   
   

B1. Please provide the total number of active primary and secondary Public Safety Answering Points (PSAPs) in your state or jurisdiction that received funding derived from the collection of 911/E911 fees during the annual period ending December 31, 2021. PSAPs that did not receive funding derived from the collection of 911/E911 fees need not be included in the response boxes, but may be reported in Addendum Section B1.

PSAP Type2	Number of PSAPs
Primary	     
Secondary	     
Total	     

Addendum Section B1

     

B2. Please provide the total number of active telecommunicators³ in your state or jurisdiction that were funded through the collection of 911 and E911 fees during the annual period ending December 31, 2021. Telecommunicators that were not funded through the collection of 911 and E911 fees need not be included in the response boxes, but may be reported in Addendum Section B2.

Telecommunicator Type	Number of Active Telecommunicators Funded by 911/E911 Fees
Full Time	     
Part Time	     

Addendum Section B2

     

B3. For the annual period ending December 31, 2021, please provide an estimate of the total cost to provide 911/E911 service in your state or jurisdiction.

Amount ($)

     

B3a. If an amount cannot be provided, please explain why.

     

Addendum Section B3

     

B4. Please provide the total number of 911 voice calls that your state or jurisdiction received during the period January 1, 2021 to December 31, 2021.

Type of Service	Total 911 Voice Calls
Wireline	     
Wireless	     
VoIP	     
Other (report 911 texts separately below in B.4a)	     
Total	     

B4a. Please provide the total number of 911 texts that your state or jurisdiction received during the period January 1, 2021 to December 31, 2021.

Texts to 911

     

Addendum Section B4

     

3. Description of Authority Enabling Establishment of 911/E911 Funding Mechanisms

C1. Has your State, or any political subdivision, Indian Tribe, village or regional corporation therein as defined by Section 6(f)(1) of the NET 911 Act, established a funding mechanism designated for or imposed for the purposes of 911 or E911 support or implementation (please include a citation to the legal authority for such mechanism)? Check one.

• Yes …………………..

• No ………………..…..

C1a. If YES, provide a citation to the legal authority for such a mechanism.

     

C1b. If YES to C1, during the annual period January 1, 2021 to December 31, 2021, did your state or jurisdiction amend, enlarge, or in any way alter the funding mechanism? Check one (leave blank if NO to C1).

• Yes …………………..

• No ………………..…..

• Unknown ………..…..

C1c. If YES to C1b., provide a description of amendments, enlargements, or alterations to the funding mechanism, if applicable.

     

Addendum Section C1

     

C2. Which of the following best describes the type of authority arrangement for the collection of 911/E911 fees? Check one.

• The State collects the fees …………………………………..

• A local authority collects the fees ……………………….…

• A hybrid approach where two or more governing bodies

(e.g., state and local authority) collect the fees ……………..

Addendum Section C2

     

C3. Describe how the funds collected are made available to localities.

     

4. Description of State or Jurisdictional Authority That Determines How 911/E911 Fees are Spent

D1. Indicate which entities in your state have the authority to approve the expenditure of funds collected for 911 or E911 purposes. Check one.

• The State has authority to approve the expenditure of funds ………………….…..

• One or more local authorities has authority to approve the expenditure of funds…

• A hybrid approach where two or more governing bodies (e.g., state or local authority) have authority to approve the expenditure of funds ……………………………….

D1a. Please briefly describe any limitations on the approval authority per jurisdiction (e.g., limited to fees collected by the entity, limited to wireline or wireless service, etc.).

     

Addendum Section D1

     

D2. Has your state established a funding mechanism that mandates how collected funds can be used? Check one.

• Yes …………………..

• No ………………..…..

D2a. If you checked YES, provide a legal citation to the funding mechanism of any such criteria.

     

D2b. If you checked NO, describe how your state or jurisdiction decides how collected funds can be used.

     

5. Description of Uses of Collected 911/E911 Fees

E1. Provide a statement identifying with specificity all activities, programs, and organizations for whose benefit your state, or political subdivision thereof, has obligated or expended funds collected for 911 or E911 purposes and how these activities, programs, and organizations support 911 and E911 services or enhancements of such services.

     

E2. Please identify the uses of the collected funds.4 Check all that apply.
Type of Cost		Yes	No
PSAP operating costs, including technological innovation that supports 911	Lease, purchase, maintenance, replacement, and upgrade of customer premises equipment (CPE) (hardware and software)
	Lease, purchase, maintenance, replacement, and upgrade of computer aided dispatch (CAD) equipment (hardware and software)
	Lease, purchase, maintenance, replacement, and upgrade of PSAP building/facility
	NG911, cybersecurity, pre-arrival instructions, and emergency notification systems (ENS)
PSAP personnel costs	Telecommunicators’ Salaries
	Training of Telecommunicators
PSAP administrative costs	Program Administration
	Travel Expenses
Costs for integration and interoperability of 911 systems and public safety/first responder radio systems	Integrating public safety/first responder dispatch and 911 systems, including lease, purchase, maintenance, and upgrade of CAD hardware and software to support integrated 911 and public safety dispatch operations
	Providing for the interoperability of 911 systems with one another and with public safety/first responder radio systems
Grant programs		If YES, see E2a.
E2a. During the annual period ending December 31, 2021, describe the grants that your state paid for through the use of collected 911/E911 fees and the purpose of such grants.
     

Addendum Section E2

     

6. Description of 911/E911 Fees Collected
   
   
   

F1. Please describe the amount of fees or charges imposed for the implementation and support of 911 and E911 services. Please distinguish between state and local fees for each service type.
Service Type	Fee/Charge Imposed	Jurisdiction Receiving Remittance Check one for each Service Type.
		State	County or Local Authority	Combination of State and County/Local
Wireline – monthly fee ($)	$     
Wireless – monthly fee ($)	$     
Prepaid Wireless – provide either flat fee ($) or percentage (%) per retail transaction (leave inapplicable cell blank)	$     
	     %
Voice Over Internet Protocol (VoIP) – monthly fee ($)	$     
Other – monthly fee ($)	$     

Addendum Section F1

     

F2. For the annual period ending December 31, 2021, please report the total amount collected pursuant to the assessed fees or charges described in Question F1.

Service Type	Total Amount Collected ($)
Wireline	     
Wireless	     
Prepaid Wireless	     
Voice Over Internet Protocol (VoIP)	     
Other	     
Total	     

F2a. If an amount cannot be provided, please explain why.

     

Addendum Section F2

     

F3. Please identify any other sources of 911/E911 funding.

     

Question	Yes	No
F4. For the annual period ending December 31, 2021, were any 911/E911 fees that were collected by your state or jurisdiction combined with any federal, state or local funds, grants, special collections, or general budget appropriations that were designated to support 911/E911/NG911 services? Check one.
F4a. If YES, please describe the federal, state or local funds and amounts that were combined with 911/E911 fees.
     

Addendum Section F4

     

F5. Please provide an estimate of the proportional contribution from each funding source towards the total cost to support 911 in your state or jurisdiction.	Percent (%)
State 911 Fees	     
Local 911 Fees	     
General Fund - State	     
General Fund - County	     
Federal Grants	     
State Grants	     

Addendum Section F5

     

7. Description of Diversion or Transfer of 911/E911 Fees for Other Uses

For the purposes of this questionnaire, diversion is the obligation or expenditure of a 911 fee or charge for a purpose or function other than the purposes and functions identified in 47 CFR § 9.23 of the Commission’s rules as acceptable.

Question		Yes	No
G1. In the annual period ending December 31, 2021, were funds collected for 911 or E911 purposes in your state or jurisdiction obligated or expended solely for acceptable purposes and functions as provided under 47 CFR § 9.23? Check one.
G1a. If NO, please identify what amount of funds collected for 911 or E911 purposes were obligated or expended for purposes or functions other than those designated as acceptable under 47 CFR § 9.23, including any funds transferred, loaned, or otherwise used for the state's general fund. Along with identifying the amount, please include a statement identifying the purposes or functions for such funds.
Amount of Funds ($)	Identify the purposes or functions other than those designated as acceptable by the Commission for which the 911/E911 funds were obligated or expended. (If you need more rows for your response, please enter the information in Addendum Section G1.)
     	     
     	     
     	     
     	     
     	     

Addendum Section G1

     

Question		Yes	No
G2. In the annual period ending December 31, 2021, were funds collected for 911 or E911 purposes in your state or jurisdiction obligated or expended for the purchase, maintenance, replacement, or upgrade of public safety radios, networks, equipment, or related infrastructure? Check one.
G2a. If YES to G2, are all of the public safety radios, networks, equipment, or related infrastructure on which funds were obligated or expended used to deliver 911-originated information to emergency responders? For the purposes of this questionnaire, 911-originated information includes all data and information delivered between the 911 request for assistance and the emergency responders.
G2a(i). If NO to G2a, please explain.
     
G2b. If YES to G2, please itemize the amounts that were obligated or expended and include descriptions of the public safety radios, networks, equipment, or related infrastructure.
Amount of Funds ($)	Description of such obligations or expenditures. (If you need more rows for your response, please enter the information in Addendum Section G2.)
     	     
     	     
     	     
     	     
     	     

Addendum Section G2

     

Safe Harbor for Multi-Purpose Fees. Section 9.23(d) of the rules provides an elective safe harbor for states and taxing jurisdictions that designate multi-purpose fees or charges for “public safety,” “emergency services,” or other similar purposes where a portion of those fees or charges supports 911 services. See 47 CFR § 9.23(d). The rule provides that the obligation or expenditure of such a fee or charge will not constitute diversion if the state or taxing jurisdiction (i) specifies the amount or percentage of such fees or charges that is dedicated to 911 services; (ii) ensures that the 911 portion of such fees or charges is segregated and not commingled with any other funds; and (iii) obligates or expends the 911 portion of such fees or charges for acceptable purposes and functions as defined under the Commission’s rules.

G3. Does your state or taxing jurisdiction collect fees or charges designated for “public safety,” “emergency services,” or other similar purposes where a portion of those fees or charges supports 911 services? Check one.

• Yes …………………..

• No ………………..…..

If YES to G3, please answer Questions G3a – G3c below. (If NO to G3, leave blank.)

Question	Yes	No
G3a. Does the state or taxing jurisdiction specify the amount or percentage of such fees or charges that is dedicated to 911 services? Check one.
Question	Response
G3a(i). Cite to the authority by which the state or taxing jurisdiction specifies the amount or percentage.	     
G3a(ii). Indicate the amount or percentage of such a fee dedicated to 911 services. Provide either dollar amount or percentage. (Leave inapplicable cell blank.)	$     
	     %
Question	Yes	No
G3b. Does the state or taxing jurisdiction ensure that the 911 portion of such fees or charges is segregated and not commingled with any other funds? Check one.
G3b(i). Cite to the authority by which the state or taxing jurisdiction segregates such fees.
     
Question	Yes	No
G3c. Does the state or taxing jurisdiction obligate or expend the 911 portion of such fees or charges only for the purposes and functions designated by the Commission as acceptable pursuant to 47 CFR § 9.23? Check one.
G3c(i). If NO to G3c, please explain.
     

Addendum Section G3

     

8. Oversight and Auditing of Collection and Use of 911/E911 Fees

Question	Yes	No
H1. Has your state established any oversight or auditing mechanisms or procedures to determine whether collected funds have been obligated or expended for acceptable purposes and functions as designated under the Commission’s rules? Check one.
H1a. If YES, provide a description of the mechanisms or procedures and any enforcement or other corrective actions undertaken in connection with such auditing authority, for the annual period ending December 31, 2021. (Enter “None” if no actions were taken.)
     

Addendum Section H1

     

Question	Yes		No
H2. Does your state have the authority to audit service providers to ensure that the amount of 911/E911 fees collected from subscribers matches the service provider’s number of subscribers? Check one.
Question	Yes	No		N/A
H2a. Did your state conduct an audit of service providers in connection with such auditing authority during the annual period ending December 31, 2021? Check one; check N/A if Question H2 response above is NO.
H2b. If YES to H2 and H2a, provide a description of any auditing or enforcement or other corrective actions undertaken in connection with such auditing authority for the annual period ending December 31, 2021. (Leave blank if not applicable / no actions were taken.)
     

Addendum Section H2

     

9. Description of Next Generation 911 Services and Expenditures

Question	Yes	No
I1. Does your state or jurisdiction classify expenditures on Next Generation 911 (NG911) as within the scope of acceptable purposes and functions for the obligation or expenditure of 911 fees or charges? Check one.
I1a. If YES, please cite any specific legal authority:
     

Question		Yes	No
I2. In the annual period ending December 31, 2021, has your state or jurisdiction expended funds on NG911 programs? Check one.
I2a. If YES, please enter the dollar amount that has been expended during the annual period.
Amount ($)	     

Addendum Section I2

     

I3. For the annual period ending December 31, 2021, please provide the number of PSAPs that operated on each type of NG911 Emergency Service IP Network(s) (ESInets) that operated within your state.
Type of ESInet	Yes	No	If Yes, Enter Total PSAPs Operating on the ESInet	If Yes, does the type of ESInet interconnect with other state, regional or local ESInets?
				Yes	No
I3a. A single, state-wide ESInet			     
I3b. Local (e.g., county) ESInet(s)			     
I3c. Regional ESInets			[If one Regional ESInet is in operation, provide the total PSAPs on the first line below. If more than one Regional ESInet is in operation, provide the total PSAPs operating on each ESInet.]
Name of Regional ESInet 1:      			     
Name of Regional ESInet 2:      			     
Name of Regional ESInet 3:      			     
Name of Regional ESInet 4:      			     
Name of Regional ESInet 5:      			     
Name of Regional ESInet 6:      			     
Name of Regional ESInet 7:      			     
If more Regional ESInets operate in your state or taxing jurisdiction, please list the names of Regional ESInets 8 and higher, and numbers of associated PSAPs, in the space below:
     

Addendum Section I3

     

I4. Please provide a description of any NG911 projects completed or underway during the annual period ending December 31, 2021.

     

I4a. Based on your response to I4, please indicate which categories of NG911 expenditures from this non-exhaustive list apply.	Check all that apply.
General Project or Not Specified
Planning or Consulting Services
ESInet Construction
NG911 Core Services
Hardware or Software Purchases or Upgrades
GIS
NG911 Security Planning
Training

I5. As of December 31, 2021, how many PSAPs within your state have implemented text-to-911 and are accepting texts? Please refrain from non-numeric responses such as “all PSAPs.” Enter any text in Addendum Section I5.

Total Number of PSAPs Accepting Texts as of December 31, 2021

     

Addendum Section I5

     

I6. By the end of the next annual period ending December 31, 2022, how many total PSAPs do you anticipate will have implemented text-to-911 and will be accepting texts?

Estimated Total Number of PSAPs Accepting Texts as of December 31, 2022

     

Addendum Section I6

     

10. Cybersecurity Expenditures

Question	Check the appropriate box		If Yes, Amount Expended ($)
J1. During the annual period ending December 31, 2021, did your state expend funds on cybersecurity programs for PSAPs?	Yes	No	     

Addendum Section J1

     

Question	Total PSAPs
J2. During the annual period ending December 31, 2021, how many PSAPs in your state either implemented a cybersecurity program or participated in a regional or state-run cybersecurity program?	     

Addendum Section J2

     

Question	Yes	No	Unknown
J3. Does your state or jurisdiction adhere to the National Institute of Standards and Technology Framework for Improving Critical Infrastructure Cybersecurity (April 2018) for networks supporting one or more PSAPs in your state or jurisdiction?5 Check one.

Addendum Section J3

     

11. Measuring Effective Utilization of 911/E911 Fees

K1. Please provide an assessment of the effects achieved from the expenditure of state 911/E911 or NG911 funds, including any criteria your state or jurisdiction uses to measure the effectiveness of the use of 911/E911 fees and charges. If your state conducts annual or other periodic assessments, please provide an electronic copy (e.g., Word, PDF) of the latest such report upon submission of this questionnaire to the FCC or provide links to online versions of such reports in the space below.

     

12. Underfunding of 911

For the purposes of this questionnaire, underfunding occurs when funding levels are below the levels required for optimal performance of 911 operations.

L1. Describe the impact of any underfunding of 911 services in your state or taxing jurisdiction during the annual period ending December 31, 2021.

     

L2. Describe how any fee diversion affected 911 underfunding in your state or taxing jurisdiction during the annual period ending December 31, 2021. Indicate N/A if your state or taxing jurisdiction did not divert.

     

We have estimated that your response to this collection of information will take an average of 10 to 55 hours. Our estimate includes the time to read the instructions, look through existing records, gather and maintain required data, and actually complete and review the form or response. If you have any comments on this estimate, or on how we can improve the collection and reduce the burden it causes you, please write the Federal Communications Commission, Office of Managing Director, AMD‑PERM, Washington, DC 20554, Paperwork Reduction Act Project (3060‑1122). We will also accept your PRA comments via the Internet if you send an e-mail to [email protected].

Please DO NOT SEND COMPLETED FORMS TO THIS ADDRESS. You are not required to respond to a collection of information sponsored by the Federal government, and the government may not conduct or sponsor this collection, unless it displays a currently valid OMB control number and/or we fail to provide you with this notice. This collection has been assigned an OMB control number of 3060‑1122.

THIS NOTICE IS REQUIRED BY THE PAPERWORK REDUCTION ACT OF 1995, PUBLIC LAW 104-13, OCTOBER 1, 1995, 44 U.S.C. SECTION 3507.

1 See Consolidated Appropriations Act, 2021, Public Law 116-260, Division FF, Title IX, section 902.

2 A Primary PSAP is one to which 911 calls are routed directly from the 911 Control office. A secondary PSAP is one to which 911 calls are transferred from a Primary PSAP. See National Emergency Number Association (NENA), Master Glossary of 9-1-1 Terminology at 174 (June 22, 2021), https://cdn.ymaws.com/www.nena.org/resource/resmgr/standards/nena-adm-000.24-2021_final_2.pdf.

3 For the purposes of this questionnaire, a telecommunicator, also known as a call taker or a dispatcher, is a person employed by a PSAP who is qualified to answer incoming emergency telephone calls and/or who provides for the appropriate emergency response either directly or through communication with the appropriate PSAP. See https://nenawiki.org/wiki/Telecommunicator.

4 See 47 CFR § 9.23(b)(1)–(5).

5 National Institute of Standards and Technology, Framework for Improving Critical Infrastructure Cybersecurity (2018), https://nvlpubs.nist.gov/nistpubs/cswp/nist.cswp.04162018.pdf.

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