Crosswalk

Crosswalk of Current HHCAHPS Survey Instrument with Proposed HHCAHPS Web Mode
Experiment Instrument
Deleted/Added
Questions
Deleted
Q4

Q6

Question Text

Reason for Deletion/Addition

When you started getting home health care
from this agency, did someone from the
agency talk with you about all the
prescription and over-the-counter
medicines you were taking?
Yes
No
Do not remember
In the last 2 months of care, was one of your
home health providers from this agency a
nurse?
Yes
No

Based on psychometric and other
analyses, item contributing less to
publicly reported measures over
time. With a goal of reducing
respondent burden, would remove
from the survey in the future.

Q7

In the last 2 months of care, was one of your
home health providers from this agency a
physical, occupational, or speech therapist?
Yes
No

Q8

In the last 2 months of care, was one of your
home health providers from this agency a
home health or personal care aide?
Yes
No

Q10

In the last 2 months of care, did you and a
home health provider from this agency talk
about pain?
Yes
No

Q11

In the last 2 months of care, did you take any
new prescription medicine or change any of
the medicines you were taking?
Yes
No

Q12

In the last 2 months of care, did home health
providers from this agency talk with you about
the purpose for taking your new or changed
prescription medicines?
Yes
No
I did not take any new prescription
medicines or change any
medicines

Based on psychometric and other
analyses, item contributing less to
publicly reported measures over
time. With a goal of reducing
respondent burden, would remove
from the survey in the future.
Based on psychometric and other
analyses, item contributing less to
publicly reported measures over
time. With a goal of reducing
respondent burden, would remove
from the survey in the future.
Based on psychometric and other
analyses, item contributing less to
publicly reported measures over
time. With a goal of reducing
respondent burden, would remove
from the survey in the future.
Based on psychometric and other
analyses, item contributing less to
publicly reported measures over
time. With a goal of reducing
respondent burden, would remove
from the survey in the future.
Based on psychometric and other
analyses, item contributing less to
publicly reported measures over
time. With a goal of reducing
respondent burden, would remove
from the survey in the future.
Based on psychometric and other
analyses, item contributing less to
publicly reported measures over
time. With a goal of reducing
respondent burden, would remove
from the survey in the future.

Deleted/Added
Questions
Q13

Q23

Q24

Added
Q12

Q13

Q14

Question Text

Reason for Deletion/Addition

In the last 2 months of care, did home health
providers from this agency talk with you about
when to take these medicines?
Yes
No
I did not take any new prescription
medicines or change any
medicines
When you contacted this agency’s office, how
long did it take for you to get the help or
advice you needed?
Same day
1 to 5 days
6 to 14 days
More than 14 days
I did not contact this agency
In the last 2 months of care, did you have any
problems with the care you got through this
agency?
Yes
No

Based on psychometric and other
analyses, item contributing less to
publicly reported measures over
time. With a goal of reducing
respondent burden, would remove
from the survey in the future.

In the last 2 months, how often did you feel
that home health staff from the agency cared
about you as a person?
Never
Sometimes
Usually
Always
In the last 2 months, did home health staff
from this agency provide your family or
friends with information or instructions
about your care as much as you wanted?
Yes
No
I don’t know
I did not want or need this
In the last 2 months, have the services you
received from this agency helped you take
care of your health?
Never
Sometimes
Usually
Always

Considered an important indicator
of patient experience, from
stakeholder input over time.

Based on psychometric and other
analyses, item contributing less to
publicly reported measures over
time. With a goal of reducing
respondent burden, would remove
from the survey in the future.
Based on psychometric and other
analyses, item contributing less to
publicly reported measures over
time. With a goal of reducing
respondent burden, would remove
from the survey in the future.

Considered an important indicator
of patient experience, from
stakeholder input over time.

Considered an important indicator
of patient experience, from
stakeholder input over time.