Form 10-307 PCAFC Notice of Disagreement

OMB Control Number: 2900-XXXX
Estimated Burden: 30 minutes
Expiration Date: XX/XX/XXXX

PROGRAM OF COMPREHENSIVE ASSISTANCE FOR FAMILY
CAREGIVERS (PCAFC)

NOTICE OF DISAGREEMENT (NOD)

INFORMATION
NOTE: Use this form ONLY if you received a PCAFC decision issued prior to February 19, 2019, and you disagree with that decision. Do not use
this form to appeal a PCAFC decision issued on or after February 19, 2019.
IMPORTANT: THE INFORMATION BELOW WILL HELP YOU COMPLETE THIS FORM QUICKLY AND ACCURATELY. PLEASE
READ IT CAREFULLY. SOME SECTIONS OF THE FORM ALSO CONTAIN NOTES OR SPECIFIC INSTRUCTIONS FOR
COMPLETING THAT SECTION.

FREQUENTLY ASKED QUESTIONS
Who should fill out this form?
You should fill out this form if you have applied for and/or participated in PCAFC and disagree with a PCAFC decision that VA issued
prior to February 19, 2019 and you would like to initiate an appeal of that decision. This includes an initial VA Form 10-10CG
application decision, a decision that you are no longer eligible to participate in PCAFC, or any other PCAFC decision with which you
disagree.
Where can I get help?
If you have questions about the information being requested in this form, you may contact the Caregiver Support Line at
1-855-260-3274. Before you contact us, please make sure you gather any necessary information and materials, and complete as
much of the form as you can. If you need more information about PCAFC decisions made about you, you can request this
information by completing VA Form 10-306, Request for Information about Program of Comprehensive Assistance for Family
Caregiver (PCAFC) Decisions. This form is available at [insert website]. If you need more information about PCAFC decisions made
about you, please submit the Request for Information form before completing this Notice of Disagreement (NOD) form, so you know
what specific decisions you may want to appeal.
What should I do when I have finished my NOD?
Please review the form carefully and ensure all the requested information is entered. Be sure to sign the form. If you don't sign the
form, VA will return it for you to sign, and it may take longer to process.
Attach any materials that support and explain your NOD.
Mail your completed NOD to:
Veterans Affairs Evidence Intake Center
PO Box 5154
Janesville, WI 53547
Do I need to keep a copy of this NOD form?
It is important that you keep a copy of all completed forms and materials you give to VA.
IMPORTANT: If you do not complete all fields on this form, VA may consider your form incomplete and request clarification from you. Please
respond to any request for clarification that VA makes, within 60 days of the request. If you do not provide VA with a timely response and if VA
cannot identify the specific decision with which you are disagreeing from your form, your form will not be considered a NOD and VA will not
take further action on that form.
PAPERWORK REDUCTION ACT STATEMENT: We need this information to determine eligibility for benefits (38 U.S.C. 501). Title 38, United States Code,
allows us to ask for this information. We estimate that you will need an average of 30 minutes to review the instructions, find the information, and complete the
form. VA cannot conduct or sponsor a collection of information unless a valid OMB control number is displayed. You are not required to respond to a collection of
information if this number is not displayed. Valid OMB control numbers can be located on the OMB Internet Page at www.reginfo.gov/public/do/PRAMain.
PRIVACY ACT STATEMENT: The information requested on this form is solicited in connection with 38 U.S.C. 1720G. Your disclosure of the information
requested on this form is voluntary. However, if information needed to process your request is not furnished completely and accurately, VA will be unable to
comply with the request. Failure to furnish the information will not have any effect on any other VA benefits to which you may be entitled. VA may disclose the
information that you put on the form as permitted by law. VA may make a "routine use" disclosure of the information as outlined in the Privacy Act system of
records notice 197VA10 –“Caregiver Support Program – Caregiver Record Management Application (CARMA)” and in accordance with the Notice of Privacy
Practices.

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OCT 2021

10-307

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INSTRUCTIONS
Part I – Veteran Information
Please provide identifying information.

Part II – Caregiver Information
Please provide identifying information.

Part III - Specific Issues of Disagreement
The purpose of this section is for you to identify each individual area of disagreement that you have with your PCAFC decision. Please list only the
issues with which you disagree.
Box 9: Please provide the date of the decision you disagree with. If you are unsure, please provide an estimated month/year, if possible. We need this
information to identify what decision you disagree with. Do not enter today’s date. If you disagree with decisions issued on multiple dates, please submit
a different form for each decision date.
Box 10: Please select the area or areas of disagreement. For example, if you applied for PCAFC as a Primary Family Caregiver and you were not
designated and approved and you disagree with VA’s decision, select the “Application Determination” box. If a reassessment resulted in a determination
of you no longer being eligible for PCAFC and you disagree with VA’s decision, select “Revocation/Discharge.” If you were approved as a Primary
Family Caregiver but disagree with the stipend tier assigned to the Veteran, select the “Tier/Stipend Amount” box. If you disagree with a decision for
reasons other than those listed in the "Area of Disagreement" column, please select "Other" and specify your disagreement.
Box 11: Please complete this box, or provide a separate page or pages, if you would like to elaborate or explain why you feel VA made an incorrect
decision. If completing this box or providing a separate page(s), please briefly and clearly explain why you disagree with our decision.
Box 12: Please indicate if you are attaching additional pages to this NOD and, if so,the number of pages.

Part IV – Certification and Signature
Please sign and date the NOD, certifying that the statements on the form are true and correct to the best of your knowledge and belief. PCAFC
decisions impact both the Veteran and caregiver; therefore, we ask that this NOD be signed by both the Veteran and caregiver who received the
decision that is being appealed. If more than one caregiver is seeking to appeal a decision (e.g., a Primary Family Caregiver applicant and a Secondary
Family Caregiver applicant seeking to appeal VA’s decision on a VA Form 10-10CG application), a separate NOD must be completed by each caregiver
who received the decision that is being appealed, and we ask that each NOD be signed by both the Veteran and caregiver in that case. Both the
Veteran’s and caregiver’s signature on this NOD are requested but not required. This form can be signed by either the Veteran and/or caregiver
appealing the VA decision. In the alternative, pursuant to the requirements set forth below, this form can be signed by the representative of the Veteran
or caregiver appealing the VA decision or an alternate signer on behalf of such Veteran or caregiver.
A representative of the Veteran or caregiver appealing the VA decision may sign this form if a valid VA Form 21-22, Appointment of Veterans Service
Organization as Claimant's Representative, or VA Form 21-22a, Appointment of Individual as Claimant's Representative, indicating the appropriate
representative, is of record with VA or accompanies this NOD. Forms are available online at www.va.gov/forms. Note that signing this NOD will not serve
to appoint an individual as the Veteran’s or caregiver’s representative. A searchable database of VA-recognized veterans service organizations (VSOs),
VA-accredited attorneys, claims agents, and VSO representatives is available at https://www.va.gov/ogc/apps/accreditation/index.asp.
An alternate signer may sign this form if the Veteran or caregiver appealing the VA decision has not attained the age of 18 years, is mentally
incompetent, or is physically unable to sign a form. An alternate signer is a court-appointed representative, a person who is responsible for the care of
the individual, including a spouse or other relative, or an attorney in fact or agent authorized to act on behalf of the individual under a durable power of
attorney. If the individual is in the care of an institution, an alternate signer can be the manager or principal officer of the institution. If this form is signed
by an alternate signer, please complete and return VA Form 21-0972, Alternate Signer Certification, with this NOD, or the processing of the NOD may be
delayed. Forms are available online at www.va.gov/forms.
13A: Please sign the form in Box 13A if you are the Veteran appealing, or if you are a representative or an alternate signer as described above. If you
are an accredited representative of a VSO, also insert the name of the VSO in Box 13A.
13B: Please enter the date you sign in Box 13B.
13C: If you are signing for or on behalf of the Veteran as a representative or an alternate signer as described above, please print your name and
relationship to the Veteran.
14A: Please sign the form in Box 14A if you are the caregiver appealing, or if you are a representative or an alternate signer as described above. If you
are an accredited representative of a VSO, also insert the name of the VSO in Box 14A.
14B: Please enter the date you sign in Box 14B.
14C: If you are signing for or on behalf of the caregiver as a representative or an alternate signer as described above, please print your name and
relationship to the caregiver.
15. If both the Veteran’s and caregiver’s signatures are not provided, please indicate the reason why both signatures cannot be provided. Reasons may
include: The Veteran is in agreement with the appeal, but unavailable to sign; I am a caregiver who has moved out of state and am unable to obtain the
Veteran’s signature at this time; I am currently estranged from my Veteran spouse however I wish to dispute the effective date of my discharge.

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PART I – VETERAN INFORMATION

1. Veteran’s Name (Last name, First name, Middle name)

2. Veteran’s Social Security Number (last 4 digits)

3. Veteran’s Mailing Address (including number and street or rural route, P.O. Box, City, State,
ZIP Code and Country)

4. Veteran’s Telephone Number (including area code)

PART II – CAREGIVER INFORMATION

5. Caregiver’s Name (Last name, First name, Middle name)

6. Caregiver’s Social Security Number (last 4 digits)

7. Caregiver’s Mailing Address (including number and street or rural route, P.O. Box, City, State,
ZIP Code and Country)

8. Caregiver’s Telephone Number (including area code)

PART III – SPECIFIC ISSUES OF DISAGREEMENT
9. Date of Decision (Please provide the specific date of the decision you disagree with. If you disagree with
decisions issued on multiple dates, please submit a different form for each decision date) (MM/DD/YYYY)
10. Area of Disagreement (Select all that apply for the date of decision):
Application Determination

Tier/Stipend Amount

Revocation/Discharge

Other:

11. In the space below, or on a separate page or pages, you may elaborate or explain why you feel VA made an incorrect PCAFC decision.

12. Did you attach additional pages to this NOD?
YES
NO If yes, how many pages:

PART IV – CERTIFICATION AND SIGNATURE
It is not necessary for both the Veteran and caregiver to sign the form, however doing so may help us process your request faster. If only one
individual signs the form, please explain the reason both signatures were not provided in Box 15.
I certify that the statements on this form are true and correct to the best of my knowledge and belief.
13A. Veteran Signature (sign in ink)

13B. Date (MM/DD/YYYY)

13C. Name of Individual signing for Veteran, if any, and relationship to the Veteran. (Not required if signed by Veteran in Box 13A. See instructions for Part
IV for who is authorized to sign for the Veteran.)
14A. Caregiver Signature (sign in ink)

14B. Date (MM/DD/YYYY)

14C. Name of Individual signing for caregiver, if any, and relationship to the caregiver. (Not required if signed by caregiver in Box 14A. See instructions for
Part IV for who is authorized to sign for the caregiver.)
15. If the signatures of both the Veteran and caregiver, or their representatives or alternate signers, are not provided, please provide the reason.

PENALTY: THE LAW PROVIDES SEVERE PENALTIES WHICH INCLUDE A FINE, IMPRISONMENT, OR BOTH, FOR THE WILLFUL
SUBMISSION OF ANY STATEMENT OR EVIDENCE OF A MATERIAL FACT, KNOWING IT TO BE FALSE.
VA FORM 10-307, OCT 2021

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